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Lorem Ipsum Dolor?
Yep, you need content strategy

April 4, 2012
Today’s Presenter

                Courtney Clark
                Content Strategy Lead
                Forum One Communications
Defined
 Content Strategy plans for the
 creation, publication, and
 governance of useful usable
 content.

 - Kristina Halvorson
   author of Content
   Strategy for the Web
Defined
Blah
   blah
Defined
Blah
   blah
Defined
Blah
   blah
Websites Grow
Cookie monster doesn’t have just one
  cookie.

Your website is not just one page.

It sounds obvious, but we forget.
We need a plan
We need a plan
So what?
It’s important!
        Content is what users are looking for
             when they visit your site.
It’s influential!
     Content can build credibility, influence behavior,
                 and cement relationships.
It’s helpful!
Good Content Quals
    Relevant
    Actionable
    User-centered
    Clear
    Consistent
    Concise
    Supported




http://www.alistapart.com/articles/a-checklist-for-content-work/
Relevant
   Are you in the right place, talking to the right people, about
    the right stuff?
   Is this content relevant to our business goals, users, context
   Is this written for the right audience?
   Is the content on the right page?
Actionable
   What is the purpose of this content?
   What action do you want users to take?
Actionable
User-Centered
   What is your user’s mindset?
   What does the user want to accomplish?
   Are you helping him/her?
User-Centered
Clear
   Can a user read this content?
   Can a user understand it?
   Are you using terms the user already knows?
Clear
Consistent
   Are you using the style guide?
   Are you using terms consistently?
   Is the tone consistent?
   Is the message consistent?
Consistent
Concise
   Can you say this in one sentence instead of a paragraph?
   Do you get to the point in the first sentence?
   Did you give the overview before the long report?
Actionable
   Concise
 • What is the purpose of this content?
 • What action do you want users to take?
Supported
   What’s the plan after this content is published?
   Is it time sensitive?
   Who will update it?
   Does it need to be archived?
   Do you have the resources to support it?
Supported
Web Writing Tips
   Use short, direct sentences

   Use bullets and numbered
    lists when appropriate

   Use styles for headings and
    links
Resources
Books, Websites, Conferences, etc.

http://www.forumone.com/blogs/post/content-
   strategy-resources
12 nt clorem

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12 nt clorem

  • 1. Lorem Ipsum Dolor? Yep, you need content strategy April 4, 2012
  • 2. Today’s Presenter Courtney Clark Content Strategy Lead Forum One Communications
  • 3. Defined Content Strategy plans for the creation, publication, and governance of useful usable content. - Kristina Halvorson author of Content Strategy for the Web
  • 7. Websites Grow Cookie monster doesn’t have just one cookie. Your website is not just one page. It sounds obvious, but we forget.
  • 8. We need a plan
  • 9. We need a plan
  • 11. It’s important! Content is what users are looking for when they visit your site.
  • 12. It’s influential! Content can build credibility, influence behavior, and cement relationships.
  • 14. Good Content Quals  Relevant  Actionable  User-centered  Clear  Consistent  Concise  Supported http://www.alistapart.com/articles/a-checklist-for-content-work/
  • 15. Relevant  Are you in the right place, talking to the right people, about the right stuff?  Is this content relevant to our business goals, users, context  Is this written for the right audience?  Is the content on the right page?
  • 16. Actionable  What is the purpose of this content?  What action do you want users to take?
  • 18. User-Centered  What is your user’s mindset?  What does the user want to accomplish?  Are you helping him/her?
  • 20. Clear  Can a user read this content?  Can a user understand it?  Are you using terms the user already knows?
  • 21. Clear
  • 22. Consistent  Are you using the style guide?  Are you using terms consistently?  Is the tone consistent?  Is the message consistent?
  • 24. Concise  Can you say this in one sentence instead of a paragraph?  Do you get to the point in the first sentence?  Did you give the overview before the long report?
  • 25. Actionable Concise • What is the purpose of this content? • What action do you want users to take?
  • 26. Supported  What’s the plan after this content is published?  Is it time sensitive?  Who will update it?  Does it need to be archived?  Do you have the resources to support it?
  • 28. Web Writing Tips  Use short, direct sentences  Use bullets and numbered lists when appropriate  Use styles for headings and links
  • 29. Resources Books, Websites, Conferences, etc. http://www.forumone.com/blogs/post/content- strategy-resources