13 ERP Modules and Their Features

13 ERP Modules
and their Features

 The finance and accounting module is the most important ERP
module because it allows businesses to understand their
current financial state and future outlook.
 Key features of this module include tracking accounts payable
(AP) and accounts receivable (AR) and managing the general
ledger.
 It also creates and stores crucial financial documents like
balance sheets, payment receipts and tax statements.
 The financial management module can automate tasks related
to billing, vendor payments, cash management and account
reconciliation, helping the accounting department close the
books in a timely manner and comply with current revenue
recognition standards.

2. Procurement
 The procurement module, also known as the purchasing
module, helps an organization secure the materials or
products it needs to manufacture and/or sell goods.
 Companies can keep a list of approved vendors in this
module and tie those suppliers to certain items, helping
with supplier relationship management.
 The module can automate requests for a quote, then track
and analyze the quotes that come in.
 Once a company accepts a quote, the procurement
module helps the purchasing department prepare and
send out purchase orders.
 It can then track that purchase order as the seller turns it
into a sales order and ships the goods, automatically
updating inventory levels once the order arrives.

 The earliest version of ERP, material requirements
planning (MRP) systems, were designed for
manufacturers, and manufacturing remains a key piece of
ERP.
 Today, ERP systems typically have a production
management or manufacturing execution system (MES).
 The manufacturing module helps manufacturers plan
production and make sure they have everything they need
for planned production runs, like raw materials and
machinery capacity.
 During the manufacturing process, it can update the
status of goods-in-progress and help companies track
actual output against forecasted production.
 It also provides a real-time picture of the shop floor,
capturing information on items in progress and finished
goods.

 The inventory management module enables inventory control by
tracking item quantities and location down to individual SKUs.
 This module offers a complete picture of not only current but also
incoming inventory, through an integration with the procurement tool.
 This piece of software helps businesses manage inventory costs,
making sure they have sufficient stock without tying up too much cash
in inventory.
 It can help prevent stockouts and delays, which enhances customer
service.

 An order management module tracks orders from receipt to delivery.
 This piece of the ERP feeds all orders to the warehouse, distribution
center or retail store after customers place them and tracks their status
as they’re prepared, fulfilled and shipped to the customer.
 The order management module prevents orders from being lost and
boosts on-time delivery rates to keep customers happy and cut
unnecessary expenses for expedited shipping.
 More advanced order management applications can help a company
determine the most cost-effective option for fulfilling an order—a store
vs. a warehouse vs. a third-party fulfillment partner, for example—
based on available inventory and the buyer’s location.

 A warehouse management module can deliver a rapid
return on investment for businesses that operate their
own warehouses.
 This application can efficiently guide warehouse
employees through all warehouse processes based on
the layout of the facility, from putaway when shipments
arrive to picking to packing and shipping.
 It can also help companies plan labor based on
expected order volume.
 The warehouse management module can support
different picking strategies like batch picking, wave
picking and zone picking depending on which is most
efficient for a given business, and some modules can
show employees the most efficient pick path.

 A supply chain management module tracks each step in the movement
of supplies and goods throughout the supply chain, from sub-suppliers
to suppliers to manufacturers to distributors to retailers or consumers.
 It can also manage any materials or products returned for refund or
replacement.
 As noted earlier, supply chain management can include a wide array of
modules like procurement, inventory management, manufacturing,
order management and warehouse management.
 However, it may have functionality beyond the core capabilities of
those modules.

 The customer relationship management (CRM)
module stores all customer and prospect information.
 That includes the company’s communication history
with a person—the date and time of calls and emails,
 It can track communication with prospects and
suggest which customers should be targeted for
certain promotions or cross-sell opportunities.
 More robust CRM modules may support customer
segmentation (enabling more targeted marketing) and
advanced contact managers and reporting tools.

 A professional services automation (PSA) module, also called a
service resource management module, allows an organization to plan
and manage projects.
 Services-based businesses often use this module.
 The application tracks the status of projects, managing human and
capital resources throughout, and allows managers to approve
expenses and timesheets.
 It facilitates collaboration between teams by keeping all related
documents in a shared place.

 A workforce management module is similar to a
human resource management module but is designed
for companies with more hourly than salaried
employees.
 It can monitor workers’ attendance and hours and
measure things like employee productivity and
absenteeism.
 Payroll could also fall under the workforce
management module.
 It can also provide reports on payroll expenses, total
overtime hours and similar KPIs.

 A human resource management (HRM) or human capital management (HCM) module usually
encompasses all the features of a workforce management application and offers additional
capabilities.
 HRM could be viewed as CRM for employees.
 It tracks not only hours worked but also paid time off (PTO)/sick days and benefits information.

 Certain ERP vendors offer
an ecommerce module for businesses
that want to sell online.
 This module allows companies to
quickly launch a business-to-business
(B2B) or business-to-consumer (B2C)
ecommerce website.
 That ensures all transactions are
added to the ledger, out-of-stock
items are removed from the site and
orders ship on time.

 Like with ecommerce, certain software providers have
developed a marketing automation module.
 A marketing module manages marketing campaigns across
digital channels like email, web, social media and SMS.
 These applications increase leads, customer loyalty and, over
time, sales.

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13 ERP Modules and Their Features

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