13 Smart Ways To Measure Your Tech Team's Productivity
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This document outlines 13 effective methods for measuring tech team productivity, emphasizing that traditional metrics like revenue or output do not capture true performance. Contributors from Forbes Technology Council suggest factors such as team communication, business value contribution, efficiency, and client satisfaction as key indicators of success. Ultimately, a holistic approach to assessing productivity considers both quantitative and qualitative aspects, fostering a supportive and innovative team environment.
13 Smart Ways To Measure Your Tech Team's Productivity
- 1. 93 views | Feb 28, 2020, 08:15am POST WRITTEN BY Expert Panel, Forbes Technology Council Successful CIOs, CTOs & executives from Forbes Technology Council offer rsthand insights on tech & business. 13 Smart Ways To Measure Your Tech Team's Productivity Innovation Forbes Technology Council COUNCIL POST | Paid Program When leading a tech team, it’s important to measure your team’s overall productivity. This metric can be used for major business decisions down the line. However, measurin GETTYPhoto:
- 2. your tech team’s productivity isn’t as simple as counting revenue gained or units produced. Beyond the outcome of the project, there are several other factors that should be taken into account. Below, 13 members of Forbes Technology Council share the most effective ways of evaluating team productivity. 1. Improvement Per Sprint Make sure agile teams keep a sprint backlog so they can record and measure their own productivity. Team size, iteration length and project structure usually have the biggest impact on performance. These will give you some insight into the team’s effort (work hours spent) and productivity (achievement of goals over time), which you can use to distribute technical skill sets and drive collaboration. - Nacho De Marco, BairesDev 2. Culture And Open Team Communication Regularly syncing with the team is key to seeing if the team is being stretched. Build a culture where open communication is welcomed and where empathy becomes a key tra of leaders. Understand that each person is driven by different goals, and help to accelerate their goals—both these things will pay back with dividends. - Jason Lau, Crypto.com Forbes Technology Council is an invitation-only community for world-class CIOs, CTOs and technology executives. Do I qualify? 3. Contribution To Business Value The technical team’s engagement in the business is critical to driving business value. How a technical team engages with the business is a nontangible business value. Helpin marketing drive the brand messaging, easing the burden on finance or making data available to executives are all examples of business value delivered by tech that go beyond revenue and units produced. - David Torres, Feedme Inc. 4. Reliability And Predictability
- 3. I’m not after tech teams for productivity, but for reliability. When they say, “We’re goin to be finished” with a project, they better really finish, ideally with no bugs to be caught in production. You don’t always have visibility into why someone works slowly or quick —but at least you can control quality. - Vaclav Vincalek, Future Infinitive 5. Efficiency Efficiency is key. Did the tasks assigned meet the timelines and not go over the budget? Did it produce the results expected? Were there any new ideas that created value or lessons learned for other projects? - Bhavna Juneja, Infinity, a Stamford Technology Company 6. Quality Of Work Produced Productivity can be difficult to measure with tech teams, but identifying deliverables th can be used to measure productivity is the key. Once deliverables (for example, routine maintenance such as security audits) are identified you can then grade the quality and speed of delivery of those deliverables to measure productivity. - Michael Hoyt, Life Cycle Engineering, Inc. 7. Team Velocity And Temperature Simply put, we calculate team velocity by adding the story points of the completed sprin and evaluating it against the committed scope. A qualitative approach is not enough; hence we also assess the temperature of the team in terms of mood, engagement, collaboration and well-being. A happy team is a productive team. - Masha Sharma, RealAtom 8. Scrum Points This is the beauty of running Scrum. We, ourselves, gamify it. Ultimately, our definition of “done” distributes points dependent on how complicated a task is. The people who Q the task also receive some of the points from the task. We create scoreboards and teams Ultimately, everything runs pretty consistently in terms of points and the game. We the evaluate the Sprint through our velocity. - WaiJe Coler, InfoTracer 9. How Quickly And Cheaply They Fail
- 4. The most productive teams can deliver small increments regularly while maintaining th same quality level. This ability is mostly characteristic of mature teams that can fail fast and cheap while increasing the innovation velocity and keeping users happy. - Alexandr Galkin, Competera 10. Client Satisfaction Like other tech leaders, we regularly track metrics to understand where we can iterate and improve. But the biggest indicator that we’re succeeding is client satisfaction. It’s imperative that we deliver our software-engineering services at the highest quality with the least amount of turnaround time. Any results less than this show that there’s room for improvement. - Marc Fischer, Dogtown Media LLC 11. Value To The Customer Value to the customer—quality coupled with on-time delivery—is the best metric of a tech team’s productivity (or at least it should be!). And value isn’t just about output and product delivery. It’s also about communication and responsiveness to keep customers informed. - John McDonald, ClearObject 12. Speediness Of Learning The tech world is always changing, and it’s changing fast. So, when evaluating your tech team’s productivity, it’s important to take into account the speed at which they’re able t learn. When your tech team can master something new quickly, you can create new products quickly. - Thomas Griffin, OptinMonster 13. The Bigger Teamwork Picture Productivity is interacting and working with others, inside and outside the team, so honesty and a 360-degree view are essential. How is the team perceived by other teams and individuals in the company, such as marketing or sales, finance or even other tech teams? - Wolfgang Thieme, BehrTech
- 5. Forbes Technology Council is an invitation-only, fee-based organization comprised of leading CIOs, CTOs and technology executives. Find out if you qualify at forbestech... Read More Forbes Technology Council