1582603-transcript
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Syed Zafar Abbas completed two online courses through HP LIFE e-Learning on customer relationship management and IT for business success. He actively engaged in explorations of how CRM tools can benefit businesses and how to use contact management software for CRM. He also explored how to choose technology solutions to address business goals and how to effectively implement solutions for specific circumstances. Certificates were issued for each 1-hour course completed in November and October 2014.
1582603-transcript
- 1. HP LIFE e-Learning Transcript Syed Zafar Abbas has successfully completed the following HP LIFE e-Learning courses on www.life-global.org: Customer relationship management (CRM) Through this self-paced online course, totaling approximately 1 Contact Hour, the above participant actively engaged in an exploration of the customer relationship management (CRM) process, learning why a CRM tool is benecial and how to use contact management software as a CRM tool for the participant's own business. Completed November 26, 2014 Certicate serial #1582603-423 IT for business success Through this self-paced, short online course, totaling approximately 1 Contact Hour, the above participant actively en-gaged in an exploration of how to choose technology solutions that could best address businesses’ goals and how to choose the most effective way to put a technology solution into place for specic business circumstances. Completed October 31, 2014 Certicate serial #1582603-39098 Jeannette Weisschuh Director, Economic Progress HP Corporate Affairs Rebecca J. Stoeckle Vice President and Director, Health and Technology Education Development Center, Inc. Page 1 of 1