1406526 transcript
0 likes198 views
Angel Fabian Villalobos Viramontes completed two online courses through HP LIFE e-Learning on customer relationship management and effective leadership. The customer relationship management course explored how CRM tools can benefit businesses and how to use contact management software for CRM. The effective leadership course examined different leadership approaches and how to use software to communicate more productively with employees, partners, and customers. Both courses took approximately one hour to complete.
1406526 transcript
- 1. HP LIFE e-Learning Transcript Angel Fabian Villalobos Viramontes has successfully completed the following HP LIFE e-Learning courses on www.life-global.org: Customer relationship management (CRM) Through this self-paced online course, totaling approximately 1 Contact Hour, the above participant actively engaged in an exploration of the customer relationship management (CRM) process, learning why a CRM tool is benecial and how to use contact management software as a CRM tool for the participant's own business. Completed July 21, 2014 Certicate serial #1406526-423 Effective leadership Through this self-paced, short online course, totaling approximately 1 Contact Hour, the above participant actively engaged in an exploration of how to use a range of leadership approaches to be an effective leader and how to use software to communicate and collaborate more productively with employees, partners, and customers. Completed July 28, 2014 Certicate serial #1406526-36885 Jeannette Weisschuh Director, Economic Progress HP Corporate Affairs Rebecca J. Stoeckle Vice President and Director, Health and Technology Education Development Center, Inc. Page 1 of 1