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Working with People with
Developmental Disabilities
Working with People with
              Developmental Disabilities

                RIGHTS OF THE CONSUMER

• Important rights:

   – Right to an initial Individual Support Plan prior to receiving
     supports and services;
   – Right to participate in the initial Individual Support Plan, periodic
     reviews and whenever possible the opportunity to select among
     appropriate alternative supports and services;
   – Right (if accepted for supports and services) to participate
     in, share in decision making and receive a written Individual
     Support Plan based upon relevant results of the assessment;
Working with People with
              Developmental Disabilities
                  RIGHTS OF THE CONSUMER

• Important rights:

   – Right to information regarding the supports and services available
     through a provider and about related charges, including any fees for
     supports and services not covered by a third‐party;
   – Right to a periodic review of the Individual Support Plan;
   – Right to be given written notice of his/her rights;
   – Right to exercise his/her rights as citizens;
   – Right to live in the least restrictive setting;
   – Right to protection from physical, verbal, sexual or psychological
     abuse or punishment;
   – Right to equal employment opportunity;
Working with People with
             Developmental Disabilities
               RIGHTS OF THE CONSUMER

• Important rights:

   – Right to fair compensation for labor;
   – Right to own, rent or lease property;
   – Right to marry and have children;
   – Right to be free from involuntary sterilization;
   – Right to express human sexuality and receive appropriate
     training;
   – Right to consume alcoholic beverages if 21 years of age or older
     unless contraindicated by orders of his/her primary care
     physician;
Working with People with
              Developmental Disabilities

                RIGHTS OF THE CONSUMER

• Important rights:

   – Right to presumption of legal competency in guardianship
     proceedings;
   – Right to be free from unnecessary and excessive medication;
   – Right to be accorded privacy during treatment and care of
     personal needs;
   – Right to confidentiality of information and medical records;
   – Right of a school‐age individual to receive publicly‐supported
     educational services;
Working with People with
              Developmental Disabilities
                RIGHTS OF THE CONSUMER

• Important rights:

   – Right of a child to receive appropriate supports and services,
     subject to available appropriations, which do not require the
     relinquishment or restriction of parental rights or custody except
     as prescribed in Arizona Revised Statutes 8‐533 which
     describes the grounds needed to justify the termination of the
     parent‐child relationship;
   – Right of an individual who believes his/her rights have been
     violated to petition the Superior Court for redress unless other
     remedies exist under federal or state laws.
Working with People with
              Developmental Disabilities
                RIGHTS OF THE CONSUMER

• Important rights:

   – Right to consent to or withhold consent from participation in a
     research project approved by the Division management team or
     any other research project; right to knowledge regarding the
     nature of the research, potential effects of a treatment procedure
     as part of a research project; right to confidentiality; and the right
     to withdraw from the research project at any time;
   – Right to withdraw from programs, supports and services, unless
     the individual was assigned to the Department by the juvenile
     court or placed in a secure facility by the guardian and court.
Working with People with
              Developmental Disabilities

                RIGHTS OF THE CONSUMER

• Important rights:

   – Right to an administrative review, if in disagreement with a
     decision made by the Division (by filing a written request for such
     with the Division Office of Compliance and Review and the right
     to appeal the decision and;
   – Right to contact the Human Rights Committee.
Working with People with
                      Developmental Disabilities
                          PERSON-FIRST LANGUAGE

•            SAY:                                                INSTEAD OF:

    –   People with disabilities. . . . . . . . . . . . . . . . . . . . The handicapped or disabled.
    –   Paul has a cognitive disability (diagnosis). . . . . . He’s mentally retarded.
    –   Kate has autism (or a diagnosis of...) . . . . . . . . She’s autistic.
    –   Ryan has Down syndrome (or a diagnosis of...) . He’s Down’s; a Down’s person; mongoloid.
    –   Sara has a learning disability (diagnosis). . . . . . She’s learning disabled.
    –   Bob has a physical disability (diagnosis). . . . . . . He’s a quadriplegic/is crippled.
    –   Mary is of short stature/Mary’s a little person. . . She’s a dwarf/midget.
    –   Tom has a mental health condition . . . . . . . . . . . He’s emotionally disturbed/mentally ill.
    –   Nora uses a wheelchair/mobility chair . . . . . . . . .She’s confined to/is wheelchair bound.
Working with People with
                       Developmental Disabilities
                          PERSON-FIRST LANGUAGE

•            SAY:                                                 INSTEAD OF:

    –   Steve receives special ed services . . . . . . . . . He’s in special ed
    –   Tonya has a developmental delay . . . . . . . . . She’s developmentally delayed.
    –   Children without disabilities . . . . . . . . . . . . . . Normal, healthy, typical kids.
    –   Communicates with her eyes/device/etc. . . . . Is non‐verbal.
    –   Customer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Client, consumer, recipient,
    –   Congenital disability . . . . . . . . . . . . . . . . . . . . Birth defect.
    –   Brain injury . . . . . . . . . . . . . . . . . . . . . . . . . . . Brain damaged.
    –   Accessible parking, hotel room, etc.. . . . . . . . . Handicapped parking, hotel room, etc..
    –   She needs . . . /or she uses . . . . . . . . . . . . . . She has a problem with…/She has special needs.
Working with People with
              Developmental Disabilities
                BUILDING A POSITIVE RELATIONSHIP


• Positive relationships:

   – Having a positive relationship with anyone takes time.
   – It won’t happen overnight, but there are some things you can do
     to ensure that you start off in the right way, and then stay on the
     right path to maintain that good relationship.
   – Build a relationship with the family by speaking with them directly
     and professionally.
Working with People with
              Developmental Disabilities

                   SELF DETERMINATION

• The meaning of “self determination”:

   – Self‐determination is the right all people, including those with
     disabilities, to make choices about their own lives, to have the
     same rights and responsibilities as everyone else, and to speak
     and advocate for themselves.
   – As a caregiver you can support self determination by
     encouraging the individual to make choices.
Working with People with
               Developmental Disabilities
                        SELF DETERMINATION

• Freedom:
   – The ability for individuals with freely chosen family and/or friends to
     plan a life with necessary support rather than purchase a program
• Authority:
   – The ability for a person with a disability (with a social support
     network or circle if needed) to control a certain sum of dollars in
     order to purchase these supports
• Support:
   – The arranging of resources and personnel – both formal and
     informal – that will assist an individual with a disability to live a life in
     the community rich in community association and contribution
Working with People with
              Developmental Disabilities

                    SELF DETERMINATION

• Responsibility:
   – The acceptance of a valued role in a person’s community
     through competitive employment, organizational affiliations,
     spiritual development and general caring for others in the
     community, as well as accountability for spending public dollars
     in ways that are life‐enhancing for persons with disabilities (pp.
     4,5). Nerney & Shumway, 1996
• Confirmation:
   – Affirming the central role you have in leadership and change
Working with People with
              Developmental Disabilities
                PROFESSIONAL RELATIONSHIP

• Maintain a professional relationship:
   – You contribute to the effective operation of the agency that you work
     for, the state of Arizona and the community at large
   – You contribute to the quality of life for the person that you are
     supporting
   – You contribute to the quality of life for the family of the person you
     are supporting
   – You are driven by a vision of achieving a common goal
   – You are more formal
   – Result in compensation
   – You are appropriate while you are at work
   – You separate your personal beliefs from those of the consumer

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1.working with people with developmental disabilities

  • 1. Working with People with Developmental Disabilities
  • 2. Working with People with Developmental Disabilities RIGHTS OF THE CONSUMER • Important rights: – Right to an initial Individual Support Plan prior to receiving supports and services; – Right to participate in the initial Individual Support Plan, periodic reviews and whenever possible the opportunity to select among appropriate alternative supports and services; – Right (if accepted for supports and services) to participate in, share in decision making and receive a written Individual Support Plan based upon relevant results of the assessment;
  • 3. Working with People with Developmental Disabilities RIGHTS OF THE CONSUMER • Important rights: – Right to information regarding the supports and services available through a provider and about related charges, including any fees for supports and services not covered by a third‐party; – Right to a periodic review of the Individual Support Plan; – Right to be given written notice of his/her rights; – Right to exercise his/her rights as citizens; – Right to live in the least restrictive setting; – Right to protection from physical, verbal, sexual or psychological abuse or punishment; – Right to equal employment opportunity;
  • 4. Working with People with Developmental Disabilities RIGHTS OF THE CONSUMER • Important rights: – Right to fair compensation for labor; – Right to own, rent or lease property; – Right to marry and have children; – Right to be free from involuntary sterilization; – Right to express human sexuality and receive appropriate training; – Right to consume alcoholic beverages if 21 years of age or older unless contraindicated by orders of his/her primary care physician;
  • 5. Working with People with Developmental Disabilities RIGHTS OF THE CONSUMER • Important rights: – Right to presumption of legal competency in guardianship proceedings; – Right to be free from unnecessary and excessive medication; – Right to be accorded privacy during treatment and care of personal needs; – Right to confidentiality of information and medical records; – Right of a school‐age individual to receive publicly‐supported educational services;
  • 6. Working with People with Developmental Disabilities RIGHTS OF THE CONSUMER • Important rights: – Right of a child to receive appropriate supports and services, subject to available appropriations, which do not require the relinquishment or restriction of parental rights or custody except as prescribed in Arizona Revised Statutes 8‐533 which describes the grounds needed to justify the termination of the parent‐child relationship; – Right of an individual who believes his/her rights have been violated to petition the Superior Court for redress unless other remedies exist under federal or state laws.
  • 7. Working with People with Developmental Disabilities RIGHTS OF THE CONSUMER • Important rights: – Right to consent to or withhold consent from participation in a research project approved by the Division management team or any other research project; right to knowledge regarding the nature of the research, potential effects of a treatment procedure as part of a research project; right to confidentiality; and the right to withdraw from the research project at any time; – Right to withdraw from programs, supports and services, unless the individual was assigned to the Department by the juvenile court or placed in a secure facility by the guardian and court.
  • 8. Working with People with Developmental Disabilities RIGHTS OF THE CONSUMER • Important rights: – Right to an administrative review, if in disagreement with a decision made by the Division (by filing a written request for such with the Division Office of Compliance and Review and the right to appeal the decision and; – Right to contact the Human Rights Committee.
  • 9. Working with People with Developmental Disabilities PERSON-FIRST LANGUAGE • SAY: INSTEAD OF: – People with disabilities. . . . . . . . . . . . . . . . . . . . The handicapped or disabled. – Paul has a cognitive disability (diagnosis). . . . . . He’s mentally retarded. – Kate has autism (or a diagnosis of...) . . . . . . . . She’s autistic. – Ryan has Down syndrome (or a diagnosis of...) . He’s Down’s; a Down’s person; mongoloid. – Sara has a learning disability (diagnosis). . . . . . She’s learning disabled. – Bob has a physical disability (diagnosis). . . . . . . He’s a quadriplegic/is crippled. – Mary is of short stature/Mary’s a little person. . . She’s a dwarf/midget. – Tom has a mental health condition . . . . . . . . . . . He’s emotionally disturbed/mentally ill. – Nora uses a wheelchair/mobility chair . . . . . . . . .She’s confined to/is wheelchair bound.
  • 10. Working with People with Developmental Disabilities PERSON-FIRST LANGUAGE • SAY: INSTEAD OF: – Steve receives special ed services . . . . . . . . . He’s in special ed – Tonya has a developmental delay . . . . . . . . . She’s developmentally delayed. – Children without disabilities . . . . . . . . . . . . . . Normal, healthy, typical kids. – Communicates with her eyes/device/etc. . . . . Is non‐verbal. – Customer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Client, consumer, recipient, – Congenital disability . . . . . . . . . . . . . . . . . . . . Birth defect. – Brain injury . . . . . . . . . . . . . . . . . . . . . . . . . . . Brain damaged. – Accessible parking, hotel room, etc.. . . . . . . . . Handicapped parking, hotel room, etc.. – She needs . . . /or she uses . . . . . . . . . . . . . . She has a problem with…/She has special needs.
  • 11. Working with People with Developmental Disabilities BUILDING A POSITIVE RELATIONSHIP • Positive relationships: – Having a positive relationship with anyone takes time. – It won’t happen overnight, but there are some things you can do to ensure that you start off in the right way, and then stay on the right path to maintain that good relationship. – Build a relationship with the family by speaking with them directly and professionally.
  • 12. Working with People with Developmental Disabilities SELF DETERMINATION • The meaning of “self determination”: – Self‐determination is the right all people, including those with disabilities, to make choices about their own lives, to have the same rights and responsibilities as everyone else, and to speak and advocate for themselves. – As a caregiver you can support self determination by encouraging the individual to make choices.
  • 13. Working with People with Developmental Disabilities SELF DETERMINATION • Freedom: – The ability for individuals with freely chosen family and/or friends to plan a life with necessary support rather than purchase a program • Authority: – The ability for a person with a disability (with a social support network or circle if needed) to control a certain sum of dollars in order to purchase these supports • Support: – The arranging of resources and personnel – both formal and informal – that will assist an individual with a disability to live a life in the community rich in community association and contribution
  • 14. Working with People with Developmental Disabilities SELF DETERMINATION • Responsibility: – The acceptance of a valued role in a person’s community through competitive employment, organizational affiliations, spiritual development and general caring for others in the community, as well as accountability for spending public dollars in ways that are life‐enhancing for persons with disabilities (pp. 4,5). Nerney & Shumway, 1996 • Confirmation: – Affirming the central role you have in leadership and change
  • 15. Working with People with Developmental Disabilities PROFESSIONAL RELATIONSHIP • Maintain a professional relationship: – You contribute to the effective operation of the agency that you work for, the state of Arizona and the community at large – You contribute to the quality of life for the person that you are supporting – You contribute to the quality of life for the family of the person you are supporting – You are driven by a vision of achieving a common goal – You are more formal – Result in compensation – You are appropriate while you are at work – You separate your personal beliefs from those of the consumer