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Calculating the KPI
  – the easy way
  Dr Arriffin Mansor




                       1
What is KPI?
• The efficiency indicator at output or outcome
  phase.
• How much output are you generating with a
  given input?
• An example of KPI for the CEO is the ROE i.e
  Return on equity.
• ROE shows how much profit return is
  generated from an equity of RM1.

                                                  2
What is KPI in graphic?

Input                        ROE line




                    Output

                                        3
What is KPI in graphic?

Equity                       ROE line




                    Profit

                                        4
What is KPI in graphic?

Equity                       ROE line


                             Improve d ROE line




                    Profit

                                                  5
What is KPI in graphic?

Equity                             ROE line   30%


                                   Improved ROE line
                                              40%
100




                30   40   Profit

                                                       6
Accounting KPIs drawn from
          the financial statements
•   Marketing
•   Production
•   Personnel
•   Finance




                                     7
Performance figures
•   Input Costs
•   Output Targets
•   Key Performance Indicators
•   Performance change and value
•   Eliminating the change in input volume
•   Intervention impact and its costs



                                             8
The benefits of performance measures
• Proper delegation and Accountability
• Identify performers and determine their
  incentives.
• Measure performance and relate it to its
  relevant costs
• Measure performance improvement
• Benchmarking and performance standards


                                             9
What is KPI in graphic?

Input                           KPI


                                KPI2
After
Before




               Before   After   Output

                                         10
What is KPI in graphic?

Input                           KPI


                                KPI2
After
Before




               Before   After   Output

                                         11
Sale per ringgit Advertising

Advertising                    Sales/advertising


                               KPI2
  After
  Before




              Before   After   Sales

                                                   12
Sale per ringgit Advertising

Advertising                    Sales/advertising


                               KPI2
  After
  Before




              Before   After   Sales

                                                   13
Benefits of the KPI in graphic
• Understand KPI in terms of output input
  causal relationship
• Compute the change in input and output
• Compute the output input ratio i.e ROI to
  justify the need for intervention.




                                              14
Thank you

Question please




                  15

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KPI CALCULATION

  • 1. Calculating the KPI – the easy way Dr Arriffin Mansor 1
  • 2. What is KPI? • The efficiency indicator at output or outcome phase. • How much output are you generating with a given input? • An example of KPI for the CEO is the ROE i.e Return on equity. • ROE shows how much profit return is generated from an equity of RM1. 2
  • 3. What is KPI in graphic? Input ROE line Output 3
  • 4. What is KPI in graphic? Equity ROE line Profit 4
  • 5. What is KPI in graphic? Equity ROE line Improve d ROE line Profit 5
  • 6. What is KPI in graphic? Equity ROE line 30% Improved ROE line 40% 100 30 40 Profit 6
  • 7. Accounting KPIs drawn from the financial statements • Marketing • Production • Personnel • Finance 7
  • 8. Performance figures • Input Costs • Output Targets • Key Performance Indicators • Performance change and value • Eliminating the change in input volume • Intervention impact and its costs 8
  • 9. The benefits of performance measures • Proper delegation and Accountability • Identify performers and determine their incentives. • Measure performance and relate it to its relevant costs • Measure performance improvement • Benchmarking and performance standards 9
  • 10. What is KPI in graphic? Input KPI KPI2 After Before Before After Output 10
  • 11. What is KPI in graphic? Input KPI KPI2 After Before Before After Output 11
  • 12. Sale per ringgit Advertising Advertising Sales/advertising KPI2 After Before Before After Sales 12
  • 13. Sale per ringgit Advertising Advertising Sales/advertising KPI2 After Before Before After Sales 13
  • 14. Benefits of the KPI in graphic • Understand KPI in terms of output input causal relationship • Compute the change in input and output • Compute the output input ratio i.e ROI to justify the need for intervention. 14