2012 Domain Company Profile PACKET
- 1. Oracle’s first Agile PLM services partner 16 years focused on Agile PLM Solutions Seasoned PLM Consultants & long-term employees whom average over 10 years Agile experience Business Process, Functional & Technical expertise Extensive industry knowledge and experi- ence High-tech manufacturing sector in- cluding; consumer electronics, auto- motive, aerospace, communications, and semiconductor Life sciences field including; biotech, medical device, and pharmaceutical Automotive, Aerospace & Industrial Information Technology Solutions Overview Domain was founded in 1996 and is headquartered in Salt Lake City with of- fices throughout the US. Domain offers complete solutions in Product Lifecycle Management (PLM), Supply Chain Man- agement, Content Management, and Business Intelligence & Analytics. Domain empowers business with ability; providing rapid time-to-value implanta- tions and business consulting around Supply Chain & Product Lifecycle Man- agement applications and technology. From our extensive industry knowledge, Domain’s value-add includes many dec- ades of business process knowledge, industry expertise, and man years of technical development and know how. Domain is Agile’s first, most experienced and longest running Agile partner and with hundreds of implementations rang- ing from small to fortune 500 clients we have the success to prove it! Why Domain? Domain is a Oracle Gold Certified Part- ner with recognized expertise in PLM services, including business process ap- plication development, best practice con- sulting in multiple manufacturing verti- cals, and a unique support offering that extends our customers productivity while limiting risk. No other Oracle PLM part- ner has the breadth and background of Domain! We are distinguished from our competi- tors by the diversity, depth and aptitude of our people. Our staff is built on ex- perience and top talent. Our unique cul- ture encourages development of exper- tise that sustains a broad and experi- enced employee knowledge base. We continue to apply new technologies and capability to exercise initiative, deliver quality results and above all enjoy our making our clients successful. Domain Systems, Inc. Domain Systems, Inc. P.O. Box 375 117 West 200 South Farmington, Utah 84025 Phone: 801.447.3777 www.domainsi.com Corporate Profile The Domain Value-Add Extensive Industry Expertise We are focused on the discrete and process indus- tries. We understand indus- try issues and challenges. We bring to solid experi- ence to your project. Proven Success Domain Systems has dem- onstrated our ability to help companies efficiently man- age all forms of content. Rapid Time-to-Value We dramatically reduce implementation times pro- viding faster time-to-value. Utilizing proprietary tools and best practice method- ologies, we have a proven record for delivery.
- 2. Domain Professional Services Domain Systems is an information technology/engineering consult- ing organization that focuses on implementing business systems that improve the design, development and manufacture of complex products in high tech manufacturing, automotive, medical, pharma- ceutical, and aerospace/defense verticals. With hundreds of cus- tomers in the U.S., Canada and Europe, Domain Systems brings a profound understanding of industry requirements and the delivery of fully integrated sys- tems. Domain Systems ensures you will recognize rapid time-to-value and realize the full competitive advantages of true product lifecycle management software offered exclusively by Agile – All at a fixed cost! TURNKEY SOLUTIONS Domain’s FastStart is an industry specific pre-built rapid implemen- tation solution that is offered for the following industries: Life science High Technology Semiconductor To learn more about other Do- main FastStart/Accelerates visit us on the web or contact us directly. PROJECT SUPPORT Part of your overall Knowledge Builder implementation includes the direct assistance of our ex- perienced project engineers who will guide you through each step to ensure 100% satisfaction in the shortest possible timeframe. TECHNICAL SUPPORT Domain Systems technical engi- neers are available to support your implementation during and after your Knowledge Builder project. For more information on any of our products or services please visit us on the Web. Agile Services Capabilities P.O. Box 375 117 West 200 South Farmington, Utah 84025 Phone: 801.447.3777 www.domainsi.com Domain’s Systems, Inc. The Value Domain Systems adds in- clude: Extensive Industry Knowledge Proven Competency Fastest Time-to-Value Comprehensive Line of Value-add Prod- ucts Demonstrated Customer Success Profound Product Knowledge Business Services Detailed analysis of business and engi- neering/manufacturing practices Project management ensuring rapid time to value Agile suite installation services Configuration services Data migration services Systems integration Custom ERP adapters Custom reports to get the most from your Agile system Upgrade services Customer training (administrator, devel- oper and user) Application Development Domain Systems’ technicians have develop- ment expertise encompassing data migration, CAD to PDM integration, PDM/ERP integra- tion, workflow, application system administra- tion, Web applications and custom user inter- faces. Programming competencies include: Agile SDK, Process Extensions, Java, JavaScript, J2EE, EJB, Java Servlets, AJAX, Virtualization, Cloud, PHP, C++, Visual Basic, HTML, XML, SQL, Oracle, ODBC, JDBC, Rosetta, CrossWorlds, Apache Tomcat, We- blogic, and TCP/IP Internet tools. Platform competencies include: Windows, Windows Servers, Linux, Apple OS/X, Web browsers, and AS400. As an experienced partner with Agile PLM based technology like SDK, AIS, and AIA, we have developed the Agile specific programs and modules for our customers that perform specific and general application functions. Proven Methodologies Our 3D (design, develop, and deploy) project methodology has been proven successful time after time. From assessing your busi- ness processes to the last bit of data migra- tion. Our 3D methodology achieves results and maintains project focus. For Nearly a decade, Domain Systems has been providing low cost alternative solutions and services for leading-edge consulting and specialized services for your Agile System. Our talented teams ensure you recognize rapid time-to-value and realize the full com- petitive advantages of true enterprise PLM. Domain has demonstrated its ability to help companies like <hi-tech1>, <hi-tech2>, <med dev1>, <med_dev2>, <pharma>, <semiconductor>, and many more. Utilizing proprietary tools and best practice methodolo- gies, we have a proven record for quality de- livery.
- 3. Industry Solutions Domain Systems bridges the gaps that exist between business systems and business processes helping companies to better plan for and man- age the life cycles within manufacturing including products, documents, systems, or entire plants, by better utilizing best-of-breed technologies and services resulting in a competitive advantage to our customers. We are distinguished by our ability to decrease our client’s total cost of ownership and increase their return on investment (ROI). We accomplish this first by speeding time- to-value of the solutions and projects we implement and second, our fees are always less than those of larger, more bureaucratic companies. Consequently we reduce costs on both sides of the equa- tion. We partner with best-of-breed application providers. We add proprietary technologies coupled with our state-of-the-art consulting and services to solve your mission critical issues. We are not locked into any single solution, application or approach therefore we provide you with the best solution tai- lored to your company. VERTICAL MARKETS Vertical Market Solutions from Domain Systems, are existing specializations in High Technol- ogy, Medical Device, Aerospace, Automotive and other markets; ready to advance customer value thru the use of best practices. We enable our customers to quickly gain industry-specific knowledge, obtain access to our extensive portfolio of enablement offerings and applications as well as expertise. Each of our practice areas offer vertical market solutions that leverage Domain’s breadth and experience. Domain addresses customers needs with solutions that include services, software and hardware which are all supported by a com- prehensive library of solution tools, programs, and resources that provide a competitive edge. Let Domain guide you to new levels of productivity. We’ve identified the technology and business issues that each market faces that offer the great- est immediate growth opportuni- ties for each market. Agile Services Solutions Domain’s Systems, Inc. Agile Solutions Domain Systems provides a complete line of professional services based solutions that en- sure your Agile PLM implementation is produc- tion ready and completely tuned for the highest level of productive output. Utilizing proprietary tools and best practice methodology, Domain consistently demon- strates its ability to help companies efficiently build better more profitable products quicker. Domain Systems provides a complete line of professional services to ensure your cus- tomer’s system is production ready. Our Agile professional services include: Detailed analysis of business and engi- neering/manufacturing practices Project management ensuring rapid time to value Agile suite installation services Configuration services Data migration services Systems integration Custom ERP adapters Custom development including SDK/AIS/ AIA applications Custom reports to get the most from your Agile system Upgrade services Customer training (administrator, devel- oper and user) Faststart/Accelerates Domain is certified and qualifies as an Ora- cle Accelerate Partner with offered pre- packaged solutions. Tried and tested “best practices” solutions offer rapid time to value when implementing Agile PLM in a ” pre-built database model. Domain offers what no other partner can offer in an Accelerate with value-add custom developed application functionality through process extensions (PX), utilities, reports and more depending on the vertical solution provided. This value provides you the cus- tomer is more than just a configured solu- tion; we offer a developed solution which includes real value to a production environ- ment, not just a quick implementation. Included are 11 PC module best practice business accelerators and 6 Quality Module business Accelerates in addition to our many other rapid time to value configurations. Our approach insures the ability to provide cus- tomers with an easy to maintain and up- grade full solution PLM system. P.O. Box 375 117 West 200 South Farmington, Utah 84025 Phone: 801.447.3777 www.domainsi.com
- 4. PX’s, Utilities & Integrations As a full service Agile reseller and Oracle Partner and in addition to our Agile PLM consulting practice, Domain Systems offers our own complimentary prod- uct designed and developed by our own Agile PLM engineers to fit your Agile PLM needs. From Agile ERP adapters to CAD integrations to pre defined Agile PLM Accelerates we have product offerings that will help take you to production faster while lowering your PLM ROI. Domain utilizes the latest Agile/Oracle solution components (PLM Content Ser- vices (ACS), SDK, Process and Web Service Extensions) to develop applica- tions that meet our customer needs. Oracle has allowed great flexibility in defining a total PLM solu- tion for each client. Domain’s repeatable and proven solutions are available for all of our clients. Why build from scratch when we’ve probably created your needed functionality already? APPLICATION PACKAGING Some of our product is vertical market related, some are more generic in application. Each of our practice areas offer vertical market grouping that leverage Domain’s breadth and experience based on specific need. We’ve identified the technology and business issues that each market faces that offer the great- est immediate growth opportuni- ties for each market. With our help you can address your specifi needs with a set of Domain products that help you get the most out of your PLM investment. Agile PLM Related Product Domain Systems, Inc. Agile Functional Enhancements Domain’s deep experience with Agile PLM has allowed us to extend the capability of Agile via best practice application functional- ity utilizing Oracle’s proprietary tools and PLM methodology. Domain Systems written a line of over 120 useful custom applications to ensure your PLM system is production ready and opti- mally tailored. Here are a few examples of popular applications: Approval Matrix: Assigns approvers or observers to any workflow status auto- matically Auto-Description Generator: Populates description of newly created parts based on assigned attributes. Auto-Incorporate: Incorporates items as affected items of change orders Push Discovery: ID’s supplier/vendor lists for affected item assignment on changes and assigns redlined values. PDF Generator: Reviews affected items on change, removes older PDF docu- ments carried forward, and replaces with new PDF documents matching criteria. Auto-Incorporate: Incorporates items not included as affected items of change orders. Compliance Rollup: Based on part class affected item, drills into multi-level BOM to calculate rolled up compliance. File Attachment Watermarking: Adds to header/footers on most document for- mats, anywhere on page—automatically based on criteria in Agile Agile Utilities In addition to the following tools and utili- ties, we also provide customizations based on customer needs. Universal Batch Update Utilities Metrics Application/Batch Change Extractor BOM/AML Extract Utility Batch Change Master Extractor PDX Generator BOM Post Adapter for ChangeCAST Page 3 Post Adapter Agile ERP & CAD Adapters We offer two types of integration adapter technologies using AIS/ACS/AIA or ChangeCast. We have the ability to help customers integrate to any system. Do- main’s existing Agile PLM to ERP integra- tions include: SAP Macola Mapics Glovia JDE MS Dynamics PRMS Epicor Syteline OrCAD/CIS Mentor ...etc P.O. Box 375 117 West 200 South Farmington, Utah 84025 Phone: 801.447.3777 www.domainsi.com
- 5. Premium Support levels for Agile PLM application modules including: Silver Gold Platinum Tailored support Specialized Online Training Business Process Audit Application Health Check Short/long-term Contract Services Enterprise Integration Consultation Data Migration Center Information Technology Solutions how to improve the customer experi- ence Enhanced Customer Experience by repeatable installation, implementation and incident reporting for better pro- ductivity Resource Optimization by rounding out and supplementing technical & functional roles quickly, freeing IT staff for more company oriented activity Reduced Time to Value by offering immediate multi-role effectiveness in issue resolution, creating superior up- time and system access Awareness of Customer Impact by reporting and use of metrics that help the customer identify or demonstrate improvements made via audits Business Impacts by assisting the customer in planned and actual busi- ness objectives Lessons Learned Improvements by having manager reviews and activity reports to help improve productivity by pointing to technical and business sup- port trends Filling in the Holes... Domain Center of Excellence is a “competency center” that exists to fill in missing PLM roles and skills for our customers on-demand, whether on a permanent or temporary basis. We provide support through annual agreements based on a project or a fixed period. Typical scenarios for CoE are: Conduct “Best Practice” audits Augment existing PLM team (whether temporary or perma- nent) Provide additional expert PLM knowledge Provide immediate post pro- duction support for new or upgraded implementations Assist PLM team with ongoing administration & configuration Troubleshoot PLM application issues Conduct health checks Provide specific application competency on demand Provide targeted user or topic training—computer or in-person based We fulfill these scenarios via pre- mium support offerings. Ask us which offering might best fit your organization. ——————- “Domain’s product knowledge, cus- tomer service and responsiveness to needs during our implementation were very timely. Because of this, TRAK chose to take advantage of their Support.” Roger Buckley Sr. Program Mgr Trak Microwave Domain Systems, Inc. Domain Systems has provided quality imple- mentations, upgrades, integrations, process extensions and data migrations for over 16 years. We know each company’s PLM solu- tion will vary in breadth and scope. From installation, daily use, to ongoing upgrades our Center of Excellence (CoE) support packages offer a solution. While customers may possess some of the required expertise for their PLM needs most do not. The solu- tion must be to gain those extra skills with- out taking impacting productivity. Domain offers a cost effective alternative that allows full application support to be available on-demand through our Agile PLM CoE competency center. Domain’s CoE can revitalize stalled or under-implemented PLM installations and streamline existing ones by supporting our customers across the spectrum of roles and functions required for the optimal PLM solution. Our focus is on the most productive PLM implementation possible. Our team of ex- perts provides PLM leadership, best prac- tices, and training packaged into an unparal- leled support offering Domain CoE is committed to excellence through: Value-added Support by focusing on Center of Excellence P.O. Box 375 117 West 200 South Farmington, Utah 84025 Phone: 801.447.3777 www.domainsi.com
- 6. PLM Skill Sets Upgrades Training Business analysis of engineering/ manufacturing best practice Project management for rapid time to value Expert PLM implementation services Expert PLM configuration, customization System integration ERP adapters, developed add-on applica- tions Information Technology Solutions Strategic Value Outsourcing A critical aspect of any Agile implementation is hav- ing qualified and experienced PLM personnel on staff. Domain’ Contract Services Organization (CSO) can provide your PLM project with temporary, short term or long term contractors or even re- sources for permanent positions. Domain CSO per- sonnel ensures your implementation and ongoing support are capable of sustaining the fast pace re- quired for product development in today’s competi- tive environment, where even a short delay can have tremendous impact on the costs. Perhaps you simply want to install your application, get it configured and have it integrated into your current processes. You can avoid a lengthy and sometimes costly re-engineering effort in doing this. As with any project, you have consulting require- ments to keep your new application up and running. That where Domain Systems’ Contract Services Group can provide you appropriate PLM resources. Our field consultants have the specific product ex- pertise to help you avoid costly mistakes and lost time while allowing your application to be effective as quickly as possible. Domain Systems provides competitive rates for lead- ing-edge consulting and specialized services for anything relating to your Agile system. Improve Your Focus When you contract with Domain Systems for IT pro- fessionals, you work with a company that is small enough to be personally concerned for your suc- cess. You not only receive highly qualified consultants with years of experience but the added value de- rived from the entire Domain Systems technical support staff. With our understanding of the intricacies of inte- gration and the complexity of disparate systems, we provide technical experience and knowledge to support your business objectives. Our comprehensive solutions are tailored to fit your needs with services that enable your busi- ness to enhance competitiveness. Domain Systems value-add Includes: Extensive Industry Expertise Proven Success Rapid Time-to-Value Your Future IT Strategy Outsourcing has become a stra- tegic business tool. Business functions that do not directly create value for customers or shareholders- those that do not differentiate - can be appropri- ately outsourced. Strategic outsourcing may in- clude: A major systems upgrade is necessary Short-term technical require- ment or project is planned Restructuring or spin-off with- out sufficient IT infrastructure A merger or acquisition which resulted in a technology or process incompatibility Needed technical training or ramp-up that can not be ac- complished within the project deadlines Teams lack expertise, re- sources, or technologies nec- essary to fulfill their role Resources focused on support activities that are not bringing value to customers or share- holders. Technology resources are not keeping up with demands Domain Systems provides indus- try proven professionals for suc- cessful results! Gain Competitive Edge Our clients lower operating costs, reduce capital expenditures and realize faster time to market for new products while gaining ac- cess to new technology. From your initial request to your front door, we deliver quality faster. We know time is money. Domain Systems, Inc. Contract Services For PLM P.O. Box 375 117 West 200 South Farmington, Utah 84025 Phone: 801.447.3777 www.domainsi.com
- 7. Information Technology Solutions For our customers who seek cost-effective outsourc- ing of their Oracle/Agile PLM product solution, con- sider Domain hosting to take full advantage of all the benefits the online realm has to offer with the adaptability required to remain in step with your IT strategy as it continues to grow and evolve. Our Approach We start by taking into consideration your company needs based on both IT and application; in order to customize the ideal solution which allows you to keep pace with the growth of your business. Once we understand your needs we’ll make a recommen- dation for your approval that provides the best pack- age components. Our managed hosting service delivers Tier 1 internet connectivity and world-class security, reliability and availability. We meet and exceed our customer PLM application and technology needs and requirements. We offer cost-effective flexibility. Whether your need is to support a large scale enterprise network or simply to leverage hosting services for a shorter period of time we will work with you to match the appropriate service offering to your needs in a cost- effective manner We own the responsibility to satisfy your service level requirements by relying on our vast Agile PLM knowledge base coupled with unsurpassed hosting services. Agile hosting is important for the following key rea- sons: Cost: Lower from the outset. Hosting elimi- nates the need to purchase equipment, to train per- sonnel and maintain large teams, enabling your employees to focus on more strategic and special- ized work. Hosting allows cost to be spread over time, thus reducing the financial burden of a large upfront cost. Speed: Domain’s hosting can be delivered faster than traditional on-premise deployments. Hosted solutions are often Accelerate based rapid time to deployment implementations. Lifted Burden: Domain’s PLM expertise can reduce or eliminate ongoing customer concerns regarding IT infrastructure, training, hardware and software upgrading/patches and general produc- tivity recommendations, instilling confidence in customers that both their present and future needs will be met. Our standard configuration includes: 99.5% uptime Automatic failover Disk storage Continual monitoring of application Business hours support Server setup and configuration Hardware Hands-free management of PLM server Industry leading scalability Disaster recovery Archiving of existing and future data High-Bandwidth access (10Mb/s) Stability & Flexibility As organizations continue to scale back their IT budgets and face the challenge of doing more with less, a hosting model becomes increas- ingly inviting. PLM hosting helps reduce initial costs as well as ongoing costs of management, less impact on re- sources, quicker easier access to new product features and updates. Designed to effectively leverage the latest technology to fully support your PLM related busi- ness, Domain’s hosting and Agile services work reliably for you twenty-four hours a day to satisfy users requiring immediate access to their Oracle/Agile PLM solu- tion. Domain Systems, Inc. Agile PLM Hosting Minimum upfront costs, low monthly fee Secure, safe and reliable hosting environ- ment Turnkey, high performance server infra- structure 24X7/365 system monitoring and manage- ment environment Dedicated and expandable server capac- ity, including all server-side networking Disaster recovery protection Advanced firewall security P.O. Box 375 117 West 200 South Farmington, Utah 84025 Phone: 801.447.3777 www.domainsi.com