Systems Plus Solutions Brochure
- 1. Your solutions deployment partner Solutions that add Value for our Customers
- 2. About Us Systems Plus Solutions is an ISO 9001:2008 certified Business Solution provider with over 22 years of experience in developing, implementing and supporting solutions for clients in more than 20 countries across Europe, Asia and North America. We are technology strategists and enablers, partnering with organizations across the globe having diverse interests in implementing customized IT solutions, applications and IT strategies. We offer a wide range of customized solutions through our four service divisions: Solutions Group, IT Consulting Oracle Services, IT Infrastructure. These solutions are driven by an operating policy that focuses on customer experience and sustainability. Why Systems Plus? Our Offerings Customer Focused Approach to Technology Strong Domain Expertise Matured yet Flexible Delivery Methodologies Highly Experienced Management Multiple Engagement Models Technically Sound & Committed Team Enterprise Solutions Small Company Values Large Company Experience Our Mission IT Consulting Services To provide Profitable Quality Solutions at competitive prices utilizing up-to-date Technology. Our Vision IT Infrastructure Services To help our customers develop and implement high quality IT solutions at an affordable price while maintaining reasonable profitability, thus enabling us to give back to our constituents. Oracle EBS Services Our Values Build Long-term Relationships Respect The Customer’s Experience Focus on Execution with Quality Make Solutions Sustainable Financial Middle & Back Think Positive Office Support Integrity Systems Plus Solutions - India | USA | UK Send in your enquiries to sps.sales@spluspl.com | Visit us at www.systems-plus.com
- 3. Enterprise Application Services Systems Plus Solution’s Enterprise Application Services help businesses streamline their processes and reduce operational inefficiencies, resulting in improved ROI. Our Enterprise Application Services cover the full lifecycle of your enterprise software applications allowing management of real-time information across an entire organization. We, at Systems Plus leverage 22 years of our Technologies Reduce Time to Market experience, multi-domain expertise and technology MS.NET 3.5/2.0/1.1 (C#, ASP.NET, VB.NET), Lower Total Cost of Ownership competency to address VB 6.0, MS SQL Server 2000/2008, MS Access planning, building and MS SharePoint Server 2007, WSS 3.0, LifeRay Gain Competitive Advantage operating needs of businesses. OBIEE, Hyperion, Business Objects, Cognos, Jasper BI, Pentaho, Crystal Reports As your Enterprise Applications partner, we understand your business, your IT infrastructure, and are able to identify and implement global best practices to deliver the desired business Oracle EBS, Oracle CRM outcome on time and within budget. We thus help our clients Oracle 8i/9i/10g/11g, Forms/Report, PL/SQL focus on their core business and maximize profitability. As400, MQ Support, Movex ERP Support, J2EE JSP, EJB, JSF, JBOSS, WebLogic/WebSphere Our Offerings Clipper, Foxpro, FoxBase/Dbase Application Consulting Projects Application Development Enterprise 2.0 Migration / Modernization Developed a systematic Price Development Application Management Consolidation & Benchmarking Independent Validation & Verification Solution to anticipate & resolve excessive cross border and inter-account price deviations Complete product lifecycle Product Development management for products like: Product Product Re-engineering - Accounting for Carbon Emission Product Management - Mortgage Clearing House System Outsourcing Integration & Testing - Online Medical Record Solution Ongoing Product Support Developed a Manufacturing and Warehousing Performance Reporting System to provide comparative analysis and reporting Enterprise Application Integration for planned verses actual raw Integration Strategies & Governance Application material consumption in any SOA & Integration Architectures manufacturing facility. Integration Services Workflow, Process Modeling & Interface Design Seamless Integration between Oracle EBS and a 3rd party Ware House Management System for PepsiCo, Russia Oracle EBS Implementation Oracle EBS Implementation, ERP / CRM Consulting ERP / CRM Customization & Upgrades Upgrade, Customization & Support for PepsiCo (Tropicana/Frito Lay) Services ERP Support & Maintenance in several countries across Europe Audit & GAP Analysis Systems Plus Solutions - India | USA | UK Send in your enquiries to sps.sales@spluspl.com | Visit us at www.systems-plus.com
- 4. Enterprise Data Services Systems Plus Solutions Enterprise Data Services offers domain centric, advanced technological solutions that deliver transforming business intelligence for your business. Our solutions cater the specific needs of key decision makers, planners, and knowledge intensive users across your organization. Our BI and DW Services transform your data into Gain Competitive Advantage valuable information thus Be Future Ready enabling your organization to use real time data Get Real time Information analyses as a ground for critical business decisions. Technologies Oracle BI / OBIEE, Hyperion We combine our extensive domain experience, business process knowledge and cross technology competence to Jasper BI / Pentaho drive your BI operations at departmental as well as enterprise level. We help you from BI Consulting to defining Business Objects, Cognos Enterprise BI Roadmap and Architecture, Implementation, Integration and BI Management. In short we help you gain a MS SharePoint , Performance Point Server competitive advantage as well as future readiness. MS SQL Server Reporting Services Our Offerings Crystal Reports Consulting Architecture } Enterprise Data Architecture } Process Consulting Planning } Tool Selection } Data Modeling & Integrity } Information Analysis Planning } Goal Alignment } ETL Architecture } Defining Solution } Application performance Framework scalability & tuning } Metadata architecture & } Implementation Roadmap management } Disaster Recovery Planning } BI solution design, development SERVICE & deployment OFFERINGS Integration Management } Database design, upgrades } Data warehouse or migration administration, maintenance } Data Mining: Data cleaning, & support activities ETL, visualization & enabling } Capacity planning data access } Data warehouse audit } DB Administration } Performance tuning } Integration with Intranets / Extranets Projects } Budgets & Financial Reporting: } Pipeline Dashboard Solution: } Online Reporting solution: - BI Reporting & Support - BI dashboard - Cargo Bookings & Lots information - Client: PepsiCO, Europe - Information on the fly for the - Collaborated information from 20 - Technology: Hyperion pre-sales team database schemas globally - Client: A Global Design Consultancy - Provides BI reports drilled down at } OLAP Reporting Tool: - Technology: Flex & .Net Web global, country and branch levels - Analyze Multi-dimensional Data Services - Client: Europe based Logistics - Anticipate & resolve excessive solution provider cross-border and inter-account } Business Objects Reporting: - Technology: Jasper BI Suite price deviations - Reporting & Support around BO - Clients: PI Europe, Walkers, UK Systems Plus Solutions - India | USA | UK Send in your enquiries to sps.sales@spluspl.com | Visit us at www.systems-plus.com
- 5. Enterprise Portal Services Systems Plus Solutions Enterprise Portal Services empowers your business to share, collaborate and disseminate with prospective partners, vendors and suppliers for the growth of the enterprise. Working in close coordination Immediate & High ROI with our clients, we understand their business objectives and Enterprise Productivity define a strategy with underlying solutions and roadmap for Technologies Accurate Decision Making Portal implementation. Delivery Capabilities: .NET, J2EE and LAMP Architecture This strategic approach not only helps our customers to secure immediate ROI but also result in a measurable bottom line impact. With the economy becoming more and Product Specific Skills: MS SharePoint Portal more knowledge-sensitive, enterprise portals integrate 2007, Oracle UCM information together from varied platforms thus simplifying communication and collaboration of information, processes Open Source Skills: LAMP Liferay & Alfresco , and tools. Web 2.0 Skills: Flex, AJAX, XML/RSS Our Offerings Services Solutions Projects Conceptualizing the Intranets & Extranets Enterprise intranet Portal solution for a Denmark Enterprise Content based logistics giant with Business Case Management features like: Development Single Sign On to Enterprise multiple applications Strategy & Roadmap Collaboration Solutions Development Document Collaboration CRM / HR Solutions Dashboard with BI Portal Architecture application integration Dashboards Development & CIO Vendor Engagement Implementation Knowledge Dashboard to capture Management and generate Metrics Re-Engineering to understand the full Ticketing / Support range of IT objectives : Portal Support Portals Impact & Value Execution Quality Upgrades & Vendor-Partner Innovation Enhancements Relationship Portals Depth of Relationship Benefits Easy access to complex services and tools Reduce Costs & Maximize ROI Improved service quality Create an efficient environment Streamline processes Common interface and presentation standard Systems Plus Solutions - India | USA | UK Send in your enquiries to sps.sales@spluspl.com | Visit us at www.systems-plus.com
- 6. IT Consulting Services The IT Consulting Group at Systems Plus has been lending companies a helping hand in building and implementing successful strategies over the years. We help drive efficiency by leveraging existing technology, building new capabilities and establishing and augmenting processes. Our Offerings Vendor Management Office (VMO) IT Process Framework CIO's struggle to link the goals of IT and the business to IT Process Framework (ITPF) is a Systems Plus outsourcing results and are strained to “Effectively oversee approach that imbibes Best Practices, Methodologies Outsourcing and Managed Services”. Our Balanced Scorecard & Standards and sets the foundation for a superior based framework helps CIO's and IT Directors to translate IT Governance Framework. strategy into business objectives and to monitor key results. The ITPF Service Focuses on a collaborative Scorecard Features: approach,and provides services to: Provides CIO's a clear line of sight from their IT Objectives Define IT Architecture to support future needs, to Managed Services and improve process efficiencies Uses a framework to correlate IT Themes to Managed Minimize risk and address compliance requirements services offerings Optimize current processes Gives CIO's a tool for communicating status and results Contains qualitative and quantitative status of the Managed The benefits of ITPF to the Business are reducing services offering the Complexity, Effort and Costs involved in Draws a cause and effect relationship to customer value – complying with multiple best practices in the industry. the CIO and their organization Web: www.systems-plus.com Web: www.sourcinggurus.com Sourcing Advisory Best Outsourcing Our Advisory Service provides a comprehensive Best Outsourcing is an operational outsourcing service understanding of the client's IT sourcing options. provider dedicated to the Alternative Investment community, offering customized solutions for its back and middle office operations. Service Offerings: Service Offerings: Sourcing readiness assessment and strategy formulation Vendor evaluation and selection through RFI/RFP process Steady state optimization and relationship management Daily update of Estimate / Final prices Contract review and resourcing alternatives NAVs and performances into client Pricing ERP i.e. Webfolio Web: www.sourcinggurus.com Identify and update Dynamic and Static data into the client ERP Data Management i.e. Webfolio as per requirement 1 Sourcing Strategy 2 Vendor Selection Reconciliation of daily cash Sourcing movements between administrator Value Vendor Cash Reconciliation and client Strategy Requirement Evaluation & Assessment Formulation Definition Selection & Sourcing RFI / RFP Readiness Calculation of Monthly and Weekly Valuation/ estimate/final NAVs of all client Fund Shadow Accounting of Funds and Managed Accounts products Contract Steady State Transition to Due Over the past two years Best Outsourcing has helped a Diligence & Review / Optimization Vendor Negotiation Large Fund of Hedge Fund, based out of Geneva, achieve Resource almost 70% cost savings by moving most operational processes off-shore and replacing back and middle 4 Relationship Management 3 Transition office functions performed on-shore. Web: www.bestoutsourcing.biz Systems Plus Solutions - India | USA | UK Send in your enquiries to sps.sales@spluspl.com | Visit us at www.systems-plus.com
- 7. IT Infrastructure Our IT Infrastructure Services are aimed to help our customers build, manage, and optimize their IT infrastructure thus enabling them to keep their business-critical applications and IT infrastructure running 24x7. We help our customer lower the cost of managing their IT infrastructure through high service levels and operational competence. This on the other hands frees up your key resources for engaging into strategic important strategies for your organization. Our Offerings Technologies Platforms: Remote Microsoft, Unix (Solaris, AIX, Linux) Monitoring & Support Mainframe: IBM AS400 (RPG ILE, RPG/400, RPG III / II) MOVEX (version 10 - version 12) Middleware Technologies: Web, Application and Database servers (Apache, iPlanet, Security IT Infrastructure SMB WebLogic, WebSphere etc) on Microsoft & UNIX platforms Audits Services Lite Databases: Oracle DB / Oracle Apps DB MS SQL Server / MS Access, MySQL / Db2 Applications: Advanced IT Microsoft, J2EE, PHP MVC, 3rd Party Application Infrastructure Consulting Tools: Nagios, Solarwinds, Nimsoft, Jira / BugZilla Remote Monitoring & Support Offerings SMB Lite Server Health Check, Monitoring & Support This unique packaged offering for Small and Medium Memory, Paging, Logs, Threads, Capacity, Errors, MQ, Jobs Business will harness the potential of Internet and Installation of packages / patches / upgrades / Security Software as a Service (SaaS).A perfect combination Server and User account admin, Backup & restore of the two will basically reduce SMB’s capital investment in IT infrastructure (servers, licenses) and IT man power. DBA & Middleware Administration & Support Remote Database Management Domain registration for your company Health Checks & Audits Backup, Recovery & Optimization Setup and configuring internet based email and installing email clients on your desktops Application Support & Overall Reporting Application Support, Migration & Upgrades Setup of internet based office automation products Web Server / Middleware Management & Support (documents, spreadsheets, calendar and integrated chat) Application support based on RPG/AS400 Training to end users (two sessions of an hour each) Reporting Availability, Call logs, Upgrade Assessment Create a basic corporate website using standard templates Security Audits Advanced IT Infrastructure Consulting Our Offerings Performance Engineering We perform security audits for the enterprise to present Design assessment, Optimization, Capacity planning, Data high,medium and low vulnerabilities on the internal assets: Model Refactoring Host Security | Network Security | Application Security Performance feasibility analysis, modeling and benchmarking Deliverables IT Infrastructure Consulting A detailed report of all the findings categorized as: IT & Systems Diagnostic, Infrastructure Planning High, Medium, Low or Critical Conception and implementation of new IT environments Business continuity perspective report Client/server & Virtual infrastructure, Security & Outsourcing Remediation path / recommendations for high and medium findings Engineering & Operations Standards & Policies Effort estimation for each recommendation Analyze, build, deploy and support policies for IT Operations Systems Plus Solutions - India | USA | UK Send in your enquiries to sps.sales@spluspl.com | Visit us at www.systems-plus.com
- 8. Oracle EBS Services Systems Plus an Oracle Certified Partner with a track record of successful Oracle e-business suite implementations, upgrades, support and customizations, have delivered projects across countries in Europe, USA and Asia with a very high level of customer satisfaction. Maximize your investments in Oracle Applications Our process oriented and affordable approach coupled with a strong domain and technical competence in Oracle Reduce Recurring Overheads EBS helps you get the most out of your ERP investments. Deploy a Blend of Onsite and Offshore Services We use a balanced mix of onsite and offshore resources, backed by a set of internet-based project management tools to ensure superior Oracle application services. Demand Plus ERP Support Core Oracle Skills Oracle EBS 11i / R12 Offshore Process Manufacturing DBA Oracle EBS Development Discrete Manufacturing Services Services Services Purchase to Pay Cycle Oracle Financials (GL, AP, AR, FA & Cash Management) Order to Cash Oracle EBS Supply Chain Planning Implementation EDI, Workflows Consulting Technical development / modifications (Reports, Forms, PLSQL, DBI & Interface) Oracle Database 9i / 10g / 11g Our Offerings Business Intelligence (DBI,OBIEE) ERP Support Services - Demand Plus’ Oracle EBS Implementation Consulting Oracle EBS Support for Technical & Functional requirements Business case development with ROI Checks for compliance on Customizations, Extensions, Process Mapping Modifications, Localizations & Interface (CEMLIs) End-to-end implementation / upgrades Adhoc requirements (CEMLIs) for new development (using a blended onsite-offshore approach ) Enhance existing customizations ERP Data Conversion and Migration SR's Management with Oracle Enhancements / Customisations Patch impact analysis on demand Testing end to end business processes Review & Transition to Hosting Services such as Oracle On-Demand Rapid Implementations using a pre-configured toolkit Technical & functional Documentation approach (Oracle Business Accelerator or proprietary New feature/functionality benefits exercise template driven approach) End User Training Managed DBA Services Offshore Development Services Database Server Administration (Users, responsibility, Cater to your project requirement by using: profiles) Independent offshore developers Performance Management, Tuning & Optimization Mixed onsite/offshore model Manage application or database cloning be an extension to your project team (Dev / Test from Prod) Develop, modify and test based on standards Backup & Recovery through ‘Recovery Manager (RMAN)’ Reports, Forms, Interfaces & Workflows Monitoring (Instance parameters, System Helath, Use a proven and cost effective web based tool for Logs, Usage) project communication - Project Desk Timely CEMLI promotion through various application environments Support for Oracle Dataguard, Enterprise & Application Staff Augmentation Manager Contract and Temporary Staff Database Audit & Health Check Direct Hire and Contract - to - direct hire Database & application assessment and upgrade / Domestic & International: India, UK, USA, migration APAC, EMEA Integration service - with Oracle or non-Oracle applications Systems Plus Solutions - India | USA | UK Send in your enquiries to sps.sales@spluspl.com | Visit us at www.systems-plus.com
- 9. Support and Maintenance At Systems Plus, we understand the importance of support and maintenance as a critical factor in building the credibility of any IT product or software application. Reduce Operational Cost Our Support and Maintenance Services allows businesses to Reduced Turnaround Time reduce overall operational costs and provides an opportunity to On Demand Availability focus on their core initiatives. As your Support Partner, we provide on-going, low cost functional and application support for your products and Our Experience mission-critical applications. Oracle EBS Production Support including multibatch As your Maintenance Provider, we offer services that range ongoing since 2005 across PepsiCo Europe from minor enhancements to complete development lifecycle (Oracle EBS Offshore/Onsite Support On-Demand) maintenance. Remote Support for MIS Solution for PI, Germany Our Offerings Dedicated offshore team for finance application support for a Geneva based large Fund of Funds Product Support & Maintenance Providing 24/7 support for Sales Force Automation Solutions and Mobile Go to Market Application for Proactive & Reactive Support a FMCG giant in Europe Response Time Driven Support Product Maintenance / Enhancements Movex ERP Support on IBM AS400 Ongoing Product Support (RPG ILE, RPG/400, RPG II / III) Application Maintenance & Support Our Support Methodology Technical Enhancements Functional Enhancements Testing and Debugging Ongoing Application Support User Reports Issue Legacy Applications Maintenance Users Business Power Users Close Issue Demand Plus ERP Support Oracle EBS Support: Technical & Functional Provide 1st Level Support Adhoc requirements (CEMLIs / RICE) Enhance existing customizations Local IT Logs Issues in Help desk Oracle SR's Management Team Patches/Releases/Upgrade Implementation Patch impact analysis on demand Foward Issues in Help desk DBA Support On Demand Close Resolve Issue Issue Database Server Administration Our Deployment, Patching Support Provide Solution to User Audit & Health Check Team Performance Management, tuning & Optimization Close Issue Monitoring (Backup/ Cube / Batch processes) Knowledge Transfer OLAP Data Processing Database Cloning Systems Plus Solutions - India | USA | UK Send in your enquiries to sps.sales@spluspl.com | Visit us at www.systems-plus.com
- 11. Your solutions deployment partner Systems Plus Solutions Headquaters: Development Centre: Regd. Office: Hiranandani House, 309, 3rd Floor, B 901, 902, E-12A Commerce Centre, Saraswat Lane, Decision Towers, Plot No. 16 , Tardeo, Mumbai- 400 034, Off Linking Road, Pune-Satara Road, Great Eastern Summit, India. Santacruz (West), Pune - 411 037, CBD Belapur, Mumbai - 400 054, India. Navi Mumbai, India. Tel: + 91 20 30420908 India. Tel: + 91 22 26608201 Fax: + 91 20 24230723 Tel: + 91 22 61593400 Fax: + 91 22 26602706 Systems Plus Solution USA, LLC Suite 1-A, 9 Glenmere Place Old Bridge, NJ 08857, USA Tel: +1 732-414-8943 Fax: 732-414-4260 Systems Plus Solutions (UK) Ltd. Soane Point, 6-8 Market Place, Reading, RG1 2EG, United Kingdom Tel: + 44 (0) 118 907 2507 | Fax: +44 118 925 5467