iWare Logic Oracle Applications And Technologies Services Company

Index iWare Logic company profile iWare Logic capabilities and services Oracle EBusiness Suite Oracle DBA and Apps DBA remote and onsite Oracle BI, OBIEE\ Siebel Analytics, Discoverer Oracle APEX custom development and support Siebel CRM Oracle Siebel CRM On Demand PeopleSoft, JD Edwards EnterpriseOne iWare Logic Value Proposition

iWare Logic iWare Logic is an Enterprise Business Application Services company specializing in Oracle applications and technology including Oracle eBusiness Suite Oracle DBA and Apps DBA remote and onsite Oracle BI, OBIEE, OBISE PeopleSoft JD Edwards EnterpriseOne Siebel, Oracle Siebel CRM On Demand Oracle APEX We provide expertise to our customers in the efforts to implement and support Oracle's enterprise business applications and technologies

Enterprise Business Application Services company specializing Oracle Applications and Technologies Enterprise Application Integration (EAI) Oracle middleware SRM/SCM Oracle ERP Oracle, PeopleSoft, JD Edwards EnterpriseOne CRM Siebel, Oracle CRM, PeopleSoft, CRMOD Business Intelligence (BI) Oracle BI Enterprise Edition, Discoverer, BI Publisher Human Capital Management (HCM) Oracle HR, PeopleSoft HR SUPPLIER ENTERPRISE CUSTOMER ERP – Enterprise Resource Planning, SCM – Supply Chain Management, CRM – Customer Relationship Management, SRM – Supplier Relationship Management

Certification and Partnership of iWare Logic

iWare Logic’s Spread USA France UK Spain Germany Cameroon Nigeria South Africa Zambia Ghana Tanzania Egypt Bahrain UAE Saudi Arabia Qatar India Singapore Hong Kong Philippines Australia New Zealand iWare Logic is a part of This company has delivered projects across the globe.

iWare Logic Service Offerings We offer following services in Oracle Applications and Technologies Consulting Functional and Technical Outsourcing Implementation, Upgrade, Application Administration, Data Base Administration, Testing, Support and Staff Augmentation Training Delivery, User Adoption Services, Content development, Custom Solution

iWare Logic Service Offerings Oracle DB & APEX Oracle EBS Siebel/ OBI EE PeopleSoft, JD Edwards

Oracle DBA Capabilities Backup, Restore, Clone Creating Backup and Recovery Processes Applying best practices Database activities. Performance Management Proactive monitoring and activities for better performance. Help in identifying the Resource Hungry programs Oracle database management Core Database and ERP databases Management Installation, bug fixing, patching Oracle database upgrade Configuration of the software Cross Platform Migration Advanced Management Standby Database Real Application Cluster (RAC) RMAN

Oracle DBA Services We have highly experienced Oracle DBA and Apps DBA team and we offer a range of Onsite and Remote Oracle DBA support and services, Installations, Configurations Migrations Upgrades Onsite Support Remote Database Support AMC (Annual Maintenance Contracts) Performance Tuning Best Practices Implementations Database Audits and Recommendations. Integrations with different software Recoveries

Oracle Apps DBA Support Our DBA team provides support for global E-Business Suite customers including: Performance tuning Clones and cloning automation Implementations, upgrades (releases 11.0, 11i, and R12) Patching Change management Core development (XML Publisher, Workflow, Concurrent Managers) Capacity and maintenance planning Team of Functional and Technical Consultants available to support Oracle Apps specific issues and solutions

Remote Oracle DBA support Using Secured VPN Connection. Using tested and certified tools like Toad, putty Detailed documentation of the activities and logs. With help of ITIL best practices Primary DBA is assigned along with a backup Single point of contact for all technical concerns Primary and backup DBAs provide “second set of eyes” DBA team provides collective intelligence gathered from supporting many client issues Clear SLA’s Maintenance routinely performed through the use of proactive monitoring tools and best practices Patching and cloning are done during “best time” for clients through global support teams Technology upgrades are done as part of contract Remote DBA can free up your staff’s time for strategic projects Services are shared, which lowers your TCO Savings of 30-50% can be generated through shared managed services

Oracle EBusiness Suite Oracle E Business Suite Expertise Financials, Supply Chain, HRMS, CRM Oracle E Business Suite Skills Functional, Technical, Apps DBA Services Implementation Consultancy, Customization, Upgrade, Support, Testing, Training

Siebel CRM Siebel CRM Expertise Siebel Enterprise as well as Oracle Siebel CRM On Demand Siebel Skills Siebel Configuration, Siebel Scripting, Siebel Work Flow, Reporting, EIM, EAI, Testing Services Implementation Consultancy, Configuration, Reporting, Upgrade, Support, Testing, Training

Oracle Siebel CRM On Demand iWare Logic is a specialized partner for implementing Oracle Siebel CRM On Demand We have a team of Certified Oracle CRM On Demand consultants and well defined process expertise to help our clients get the most out of CRM Our Siebel On-demand team has a good exposure in the following area: Implementing & administering Easy-to-use subscription-based CRM for sales, service, marketing, and contact-center operations. Creating Interactive dashboards and advanced analytics for real-time insight and historical analysis Using Prebuilt integrations and flexible Web Services to help you integrate your business processes

OBIEE OBIEE\ Siebel Analytics expertise Oracle BI Presentation Services, Oracle BI Server Administration, Data Warehousing OBIEE Skills Reports/Dashboards, Repositories, ETL, Oracle BI Publisher Services Implementation Consultancy, Configuration, Reporting, Upgrade, Support, Testing, Training

PeopleSoft PeopleSoft Expertise HRMS, CRM, FSCM, Campus Solutions PeopleSoft Skills PeopleSoft HRMS, PeopleSoft FSCM, Campus Solutions, PeopleSoft CRM PeopleTools, PeopleCode, Application Engine, SQR … Services Trainings, Support, Staff Augmentation

JD Edwards EanterpriseOne JD Edwards EnterpriseOne Expertise Distribution, Manufacturing, Finance, HRMS, CRM JD Edwards EnterpriseOne Skills Functional Distribution, Manufacturing, Finance, HRMS, CRM, Transportation Management Services Trainings, Support, Staff Augmentation

Training, Education, UAS Training Delivery Oracle Approved Instructor lead trainings OAEC User Adoption Services Training needs assessments Educates sponsors on the new technology Accelerate adoption across all user communities Reduce resistance to change Content Custom content development for end user training Process documentation creation Standard operating procedures Custom Solution Oracle Tutor, UPK, Siebel Sim Builder iWare Logic has delivered trainings in New Zealand, Australia, Singapore, Hong Kong, Philippines, UAE, Saudi Arabia, India, Egypt, South Africa, Nigeria, Ghana, Tanzania and Zambia etc

Oracle EBusiness Suite Case Studies Project 1: Oracle EBusiness Suite upgrade from 11i to R12 for a multinational company, manufacturing advanced engineering products Project 2: Oracle EBusiness Suite production support and Apps Database Administration Project 3: Integration of Oracle Financials and expense management system Concur Project 4: Oracle SCM testing of complete O2C global implementation

Siebel Case Study Project 1: Upgrade Siebel Applications from 7.5 version to 8.0 version. The Client is financial services. This project had both Offshore and Onsite components, where co-ordination and maintenance is taken care by Onsite. All development in enhancements and support is given from offshore. Offshore part was handled by Vyomlabs team along with Client team. The Team took care of the upgrade, testing & Support. Project 2: Migrating reports to OBIEE Platform. The Client is a global Telecom company. A very high level of analysis and reporting tools are required for voluminous data the client has decided to move to an efficient reporting tool which is Oracle Business Intelligence. We understood the current reporting tool being used (Here Brio Intelligence). Migrated the current reports to OBIEE platform. Task completed by the OBIEE offshore team.

iWare Logic Value Proposition iWare Logic offers significant expertise in areas where offshore team can equip the Oracle Applications and Technologies onsite team It can augment with the skills needed to effectively manage, configure, integrate, administer, and support the Oracle Applications and Technologies implementation project On demand certified Oracle Applications and Technologies consultants available Pool of inhouse Oracle Applications and Technologies certified professionals Offshore setup and expertise needed for effective delivery Focused organization in Oracle Applications and Technologies Right size company to be agile for effective delivery capabilities Customized consulting services based on the needs of different phases in Oracle Applications and Technologies Implementation Optimal costs Scalable Established model, processes, environment

Thank You iWare Logic Technologies Pvt. Ltd. Aditi Samruddhi, Baner, Pune , India - 411045 Email: [email_address] Website: www.iwarelogic.com

iWare Logic Oracle Applications And Technologies Services Company

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