HCLT Brochure: Transformation of Transportation Systems
0 likes582 views
The document discusses how transportation and logistics companies have leveraged technology to enhance operational performance since the 2008 recession. It highlights challenges such as lack of visibility, disparate systems, and declining productivity, emphasizing the importance of integrated core operations systems. HCL offers a comprehensive framework and methodology for assessing and transforming operational systems to improve efficiency and profitability in the logistics industry.
HCLT Brochure: Transformation of Transportation Systems
- 1. Transportation and Logistics Systems Transformation Driving Business through Technology Since the onset of recession in 2008, transportation and logistics companies were forced to re-examine their core operational metrics in quest of levers to augment organizational performance. Companies started benchmarking to evaluate how they were performing on productivity when compared to peers and industry standards. Information Technology (IT), characterized by an ageing infrastructure and disparate systems, was at the core of the problem, hampering productivity and the ability to provide seamless and standardized services to customers. In the absence of ‘off-the-shelf’ packaged applications, CIOs tasked themselves with developing ‘integrated core operations systems’ focused on business transformation. Business Challenges Technology Challenges • Lack of complete visibility into freight and non-freight costs • Disparate applications – Lack of single source of truth • Ability to proactively act on milestone alerts across • Integration of disparate systems delays, shipments and non-compliance • Modernization of core operational systems based on • Non-standardized processes and services to customers legacy • Decreased productivity driven by lack of integration • Mapping business pain points to underlying IT problems • Operational inefficiency and limited ability to control costs • Inability to leverage a centralized shared services model to capitalize on cost and efficiency levers • Lack of flexibility and agility in operations HCL brings to CIOs, a complete assessment framework and methodology to help transform their core operations systems. HCL’s comprehensive diagnostic toolkit, combined with pre-defined KPIs, helps CIOs benchmark the current state of operations, thereby providing a baseline and roadmap for moving on to a standardized, ‘global freight forwarding and transportation platform’ built on a scalable and flexible applications architecture. Core Systems Transformation Methodology • Consulting services to assess the depth of business and • Implementation of a unified system, data and process IT problems and recommend a plan view of the core applications landscape • Integration of systems to eliminate information silos by • Enabling shared services for operations support, like enabling a SOA layer invoicing and collections shared services through BPO • Integration of multiple data repositories through EDI • Identify and eliminate redundancies through continuous and EDWs monitoring of KPIs • Platform unification for process streamlining and standardization through BPM and BPR
- 2. Focus Areas of HCL transformation Roadmap The HCL Approach Blueprint Consulting • Business case creation Foundational • Assessment of current state, vision and goals • Enterprise Services Master Data • BPM/ Rules Engine • Gap identification • Customer • Workflows • Identification of pilot programs and applications • Vendor • Location • Roadmap creation Platform Customization Corporate Operations • Creation of a core customized platform for application • Finance • Air/ Ocean/ Road development • HR • Quoting/ Booking • Establish platform standards (dev, test, ops) • Sales Force • Pricing/ Rating • Automation • Shipment • Creation of cloud instances • Intranet • Master Bill • Implementation of pilot programs and applications Enterprise • Global Invoicing Platform Execution • Imaging • Data Warehouse 2.0 • Development of new applications on the platform • Business Intelligence • Platform enhancements • Analytics/ Dashboard Business Benefits Why HCL? • Integrated support of business process, applications • HCL is the only service provider to have successfully and infrastructure, laying the foundation for process delivered on a core system transformation initiative in an transformation onsite-offshore model • Unified data, systems and processes to improve • HCL has partnered with a leading logistics provider efficiency of operations to develop the world’s first single instance business • Revenue and profit realization with an improvement goal operating platform and a suite of applications to support of 8-9% growth their core business processes • Higher visibility into operations leading to better • HCL has industry-specific process repositories, utilization of assets frameworks and accelerators for the transportation and logistics industry, to help expedite the realization of • Unified customer information leading to improved transformation goals and provide a predictable outcome revenue realization per customer • HCL is the largest services provider for the transportation • Better management of global contracts and higher and logistics industry globally customer satisfaction • Continuous monitoring of business benefits through pre-defined KPIs at every level • Shared services to manage and run operations and IT services to drive increased profitability Hello, I’m from HCL! We work behind the scenes, helping our customers to shift paradigms and start revolutions. We use digital engineering to build superhuman capabilities. We make sure that the rate of progress far exceeds the price. And right now, 90,000 of us bright sparks are busy developing solutions for 500 customers in 31 countries across the world. How can I help you? www.hcltech.com