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How to Get Your First Sales
                  Glenn Gaudet
               President & Founder


May 12, 2012
Remember – This is YOUR Job
• Nobody can sell
  YOUR product
  better than YOU
• YOU need to hear
  the feedback… the
  good and the bad.
• If YOU can’t sell it.
  Don’t expect
  someone else to.
Role of Early Sales
• For the product
   – Validation
   – Market Fit
   – Will someone pay?
   – Are you leaving money on the
     table?
   – Is it sustainable at that price?
• For you
   – Revenue
   – Confidence
   – Credibility
• Create a “Garden” so you can
  harvest revenue beyond your
  first sales.
Step 1: Get some tools
• Don’t reinvent the wheel. Fill up
  the wheel barrel with what you
  will need.
• What we use:
    – Salesforce – for CRM (Customer
      Relationship Management) and
      opportunity tracking ($15/month)
    – Google Apps – email and
      collaboration (FREE)
    – Yesware for Gmail– email tracking
      ($4.95/month)
    – Rapportive for Gmail – email
      lookup (FREE)
    – Grasshopper – toll free
      number, forwarding and vmail
      ($24/month)
Step 2: Fertilizer
• Website – Beyond your product
    – Important to sell company
      credibility
        • Team
        • Third party validation
        • Contact info

• What we use for social & web
  engagement:
    – Tweetdeck – publishing and
      singular engagement (FREE)
    – GaggleAMP – social
      amplification ($25/month)
    – SnapEngage – website visitor
      chat ($19/month)
Step 3: Seed the market
• Pre-availability – build a list
    – ttp://launchrock.com (FREE)
• Use your beta program to get the
  word out
    – The more the merrier
    – Target a representative sample
    – Get engagement and use (1/10 at
      best)
    – Transition to a paid beta
• Free/discounted use
    – Seed your product with influencers
         • Bloggers
         • Podcasters
         • Companies that will be a reference
Step 4: Greenhouses
• Events are a way to exhibit &
  network
    – Forces you to refine your pitch
      with lots of practice
    – LeverageFREE events such as
      Mass Innovation Nights & other
      startup showcases
    – Leverage any “partner pavillions”
• Do your homework before the
  event
    – Research who will be there
    – Reach out ahead of time to set up
      meetings
    – Leverage “startup areas or
      pricing”
    – Work the event’s lunches &
      cocktail events
Step 5: Harvesting
• The hardest part from most
  entrepreneurs is to ask for
  the order.
• Negative self-talk includes:
       • What if they say no?
       • What if the price is too high?
   – Don’t psych yourself out of
     the game!
• Ask for the order and find out
  if you have a company.
• Remember - Sell the benefit
  NOT just the feature
Sell the benefit NOT just the feature

• Example – Gillette Fusion
  ProGlide:
• an enhanced lubrastrip with
  more lubricants enables the
  razor to glide smoothly.
• a redesigned precision
  trimmerideal for shaving
  tricky places like under the
  nose.
• a more ergonomic handle for
  better control.
Final Thoughts

• If you get frustrated…
  sell your product
• If you get depressed…
  sell your product
• Selling your product is
  the magical elixir that
  heals almost all ills of
  a startup.
Thank you for your time!
Now go forth and sell!

 Contact:
  – Glenn Gaudet
  – President & Founder
  – 617.682.0777
  – @glenng on Twitter
  – glenn@gaggleamp.com

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2012 Glenn Gaudet at RamenCamp

  • 1. How to Get Your First Sales Glenn Gaudet President & Founder May 12, 2012
  • 2. Remember – This is YOUR Job • Nobody can sell YOUR product better than YOU • YOU need to hear the feedback… the good and the bad. • If YOU can’t sell it. Don’t expect someone else to.
  • 3. Role of Early Sales • For the product – Validation – Market Fit – Will someone pay? – Are you leaving money on the table? – Is it sustainable at that price? • For you – Revenue – Confidence – Credibility • Create a “Garden” so you can harvest revenue beyond your first sales.
  • 4. Step 1: Get some tools • Don’t reinvent the wheel. Fill up the wheel barrel with what you will need. • What we use: – Salesforce – for CRM (Customer Relationship Management) and opportunity tracking ($15/month) – Google Apps – email and collaboration (FREE) – Yesware for Gmail– email tracking ($4.95/month) – Rapportive for Gmail – email lookup (FREE) – Grasshopper – toll free number, forwarding and vmail ($24/month)
  • 5. Step 2: Fertilizer • Website – Beyond your product – Important to sell company credibility • Team • Third party validation • Contact info • What we use for social & web engagement: – Tweetdeck – publishing and singular engagement (FREE) – GaggleAMP – social amplification ($25/month) – SnapEngage – website visitor chat ($19/month)
  • 6. Step 3: Seed the market • Pre-availability – build a list – ttp://launchrock.com (FREE) • Use your beta program to get the word out – The more the merrier – Target a representative sample – Get engagement and use (1/10 at best) – Transition to a paid beta • Free/discounted use – Seed your product with influencers • Bloggers • Podcasters • Companies that will be a reference
  • 7. Step 4: Greenhouses • Events are a way to exhibit & network – Forces you to refine your pitch with lots of practice – LeverageFREE events such as Mass Innovation Nights & other startup showcases – Leverage any “partner pavillions” • Do your homework before the event – Research who will be there – Reach out ahead of time to set up meetings – Leverage “startup areas or pricing” – Work the event’s lunches & cocktail events
  • 8. Step 5: Harvesting • The hardest part from most entrepreneurs is to ask for the order. • Negative self-talk includes: • What if they say no? • What if the price is too high? – Don’t psych yourself out of the game! • Ask for the order and find out if you have a company. • Remember - Sell the benefit NOT just the feature
  • 9. Sell the benefit NOT just the feature • Example – Gillette Fusion ProGlide: • an enhanced lubrastrip with more lubricants enables the razor to glide smoothly. • a redesigned precision trimmerideal for shaving tricky places like under the nose. • a more ergonomic handle for better control.
  • 10. Final Thoughts • If you get frustrated… sell your product • If you get depressed… sell your product • Selling your product is the magical elixir that heals almost all ills of a startup.
  • 11. Thank you for your time! Now go forth and sell! Contact: – Glenn Gaudet – President & Founder – 617.682.0777 – @glenng on Twitter – glenn@gaggleamp.com

Editor's Notes

  • #3: Set up farm analogy
  • #5: Add pricing
  • #7: When to beta…early and update oftenWhat you don’t need.GaggleAMP example --- how long
  • #8: Who should you talk to at the event.