2012 retrospective

INNOVATESF RETROSPECTIVE 1
The San Francisco Mayor’s Office Of Civic Innovation
A START-UP
CALLED
GOVERNMENT
OUR FIRST YEAR IN RETROSPECT

2 INNOVATESF RETROSPECTIVE
April 2013
Production: Golightly House
Copy: Lauren Sinreich
Design: Lucky Plum
3 A letter from
Mayor Edwin M. Lee
5 A New Government Interface
9 Initiatives & Innovations
17 Innovation in 2013
18 A Letter from The
Chief Innovation Officer
““The need for innovation in
government has never been
greater, and we must work
with our greatest resource –
our human capital – to find
new solutions to our City’s
challenges. San Francisco
is home to some of the world’s
greatest talent, and together
we can make government
more accountable, accessible,
and responsive.
— Mayor Lee

A Letter from
the Mayor
I am a firm believer that the spirit of innovation drives economic
growth, solves our toughest civic challenges, and creates a better
San Francisco for all of our residents. San Francisco is the Innovation
Capital of the World because of our unique culture and the diversity
of our residents. In every corner of our 49 square mile City, chance
encounters create new opportunities for idea sharing, collaboration,
and new partnerships - whether it is at a coffee shop, co-working
space, startup incubator, or at City Hall.
In 2012, I was sworn in for my first full term as Mayor, pledging to seize
the Year of the Dragon to make bold decisions for our City’s future.
I put forward a 17-point jobs plan and embraced innovation - even dis-
ruption - to get residents back to work and tackle some of our greatest
challenges. I brought Jay Nath into the heart of the Mayor’s Office and
appointed him as San Francisco’s first Chief Innovation Officer to join
me in improving City government.
Together, Jay and I are working to improve the relationship
between residents and government and to increase collaboration,
because, often times, the best ideas come from outside of City Hall.
Incorporating lessons from the private sector, we are making gov-
ernment more user-friendly and taking new, and sometimes risky,
approaches to providing better services for residents and business
owners. We are collaborating with the private and social sectors,
engaging volunteers, designers, and developers in thousands of hours
of community service through hackathons, design charrettes, and new
forms of civic participation. By opening up City data and creating new
channels for residents to voice their concerns and share their ideas,
we are also making government more transparent and accessible.
Innovation, at its core, is not only about technology. It is about people
being empowered to take risks. I aim to create an environment, both in
and outside of City Hall, that embraces bold ideas and helps see these
ideas through. I am proud to share our accomplishments from 2012 and
look forward to even greater impact in the years ahead.
Mayor Edwin M. Lee
Mayor Lee Profile
+ Chair of the U.S.
Conference of Mayors’ Tech
and Innovation Task Force1
+ Oversaw unemployment
drop from 9.6 percent in
January 2011 to 6.5 in
February 2013
+ Appointed the City’s first
+ Supported crowdfunding
in the JOBS Act2
+ Strong proponent of
Proposition E3
+ First Mayor to publicly
oppose SOPA/PIPA4
1 The Task Force identifies mayoral
innovation and technology priorities,
informing and advising the work of may-
ors, Congress, and the Administration.
2 Passed in April 2012 to support
entrepreneurship, the JOBS Act grants
the U.S. Securities and Exchange
Commission greater oversight of crowd-
funding to help reduce investor fraud.
3 Winning by 70.6 percent, Prop E
eliminated payroll tax in favor of
revenue-based tax.
4 In attempt to protect against copyright
infringement and IP theft, the unsuc-
cessful SOPA / PIPA threatened to
censor activity and inhibit innovation.

Local governments across the country
are changing. Forward-thinking public
servants like Jay and Shannon are
leveraging technology to innovate
the way our cities work. It is through
partnerships and networks that we
create this change, because networks
can do what individuals can’t, and our
ambitious vision will only be realized
by working together.
San Franciscohas been
an important partner in Code for
America’s mission to change the
citizen experience. I look forward to
further solidifying relationships across
government and working with our
community to make government more
connected, lean, and participatory.
— Jen Pahlka, Founder &
Executive Director, Code for America
Harnessing the power of the web, Code for America works
with cities, government officials, citizens, community groups,
and startups to create new opportunities for public service
inside and outside of government.

A NEW GOVERNMENT
INTERFACE
The Mayor’s Office of Civic Innovation was established shortly after the
appointment of San Francisco’s first Chief Innovation Officer in January 2012.
We are a small team with limited financial resources working to transform
government for the 21st century. Leveraging best practices from our experience
in the private sector, we focus on creating as much value as possible with little
or no capital cost.
CITIZEN ENGAGEMENT
Channeling the passion and skills of San Francisco
residents is a powerful tool in addressing persistent
civic challenges. As great ideas often come from
outside of City Hall, each citizen, organization, and
government employee is an essential component in
our City’s innovation ecosystem. It is critical that we
work together to create new approaches to problem-
solving for a better San Francisco.
IMPROVE SF
In April 2012, we launched ImproveSF.com, an online
platform that connects community problem solvers
to civic challenges, fostering creativity and collabora-
tion between citizens and their local government. To
increase participation and drive use of the platform,
we created incentives for challenge participants and
winners. Over eight months, thousands of participants
contributed over 4,000 ideas and 15,000 interac-
tions across seven challenges that addressed issues
such as transit efficiency, food justice, and neighbor-
hood revitalization.

JAY NATH
@jay_nath
Jay Nath works with the tech com-
munity and the public to help make
government become more trans-
parent, efficient, and constituent-
focused. Jay applies modern, agile
thinking to government admin-
istration, focusing on “lean government” as a platform
for innovation. Prior to 2012, Jay was the Director of
Innovation at the Department of Technology, where
he established the nation’s first open source software
policy for a city government. He also authored open data
legislation mandating City departments to make nearly
all non-confidential datasets available to the public via
DataSF, the City’s open data portal. Prior to becoming a
civil servant, Jay Nath worked at SquareTrade as a senior
product manager and at PricewaterhouseCoopers as a
senior consultant.
SHANNON SPANHAKE
Deputy Innovation Officer
@shannonspanhake
Shannon Spanhake works to drive
economic growth and government
efficiency through innovation.
She spearheads Living Innovation
Zones and launched ImproveSF.
com, amongst other projects. Prior to joining the Mayor’s
Office, she worked at a startup founded with her patented
civic technology. Spanhake has been recognized in “100
Women Innovating Science and Technology” by the
Grace Hopper Foundation and was a semifinalist in the
Buckminster Fuller Inventor competition. She has worked
in India, Peru, Mexico and other emerging economies to
unleash the transformative power of innovation to solve
complex problems.
“Cities are like living
machines, and policy
making in government
is like writing the code
that governs how a city
operates. This city is the
most complex machine
I have ever had the
opportunity to hack and it
is what inspired my shift
from the private sector
to the public sector.
#helloworld”
“We are working to
change how people
view their relationship
to government so that
active participation is the
new normal. It’s through
greater engagement and
enrolling citizens in the
process of creating new
solutions that we can
drive greater trust
in government.”

ECONOMIC OPPORTUNITY
We embrace the challenges of a fast-changing eco-
nomic environment to create opportunities for San
Francisco’s workforce, to stay competitive, and to
meet the demands of a best-in-class technology mar-
ketplace. In partnership with the Office of Economic
and Workforce Development and organizations like
sf.citi, we drove economic growth and jobs in San
Francisco ahead of national numbers.
Lowest unemployment rate since
2008: down to 6.5% in February
2013 from 9.6% in January 2011
26,000 jobs created between
July 2011 and June 2012
San Francisco is home to more
than 1,800 tech companies that
employ more than 42,000 people
Every high tech job results in
more than four jobs created in the
local goods and services sector
INNOVATION IN
GOVERNMENT
We focus on fostering a culture of innovation across
City government and working towards an adaptive,
user-centric City Hall that is responsive to the com-
munities we serve.
BUSINESS ONE STOP
In partnership with the Office of Small Business,
the Office of Economic and Workforce Development,
and the Department of Technology, we deployed
License123. Helping entrepreneurs avoid days of
administrative time, License 123 provides a complete
library of operational permits and licenses required
to establish a business in San Francisco.
OUR STRATEGIC
APPROACH
The Platform Play
Invest in innovations that serve as platforms
from which other innovations can launch.
Leverage and learn from our network
Strengthen existing relationships and cultivate
partnerships to support initiatives and expand
capacity.
Iterate forward
Make small bets, take calculated risks,
and create minimum viable products.
BUDGET
Total Office of Civic Innovation
Budget: $420,000
Total SF City & County
Budget: $6.8 Billion
Less than 1%
Office of
Civic Innovation
Budget Breakdown
Staff: $350,000
Software: $65,000
Misc.: $5,000

I launched sf.citi shortly after Mayor
Lee appointed Jay Nath as the City’s
first Chief Innovation Officer. In 2012
we worked in collaboration with Jay,
Mayor Lee, Chief of Police Greg Suhr,
and the Board of Supervisors, making
tremendous strides in improving public
safety, education, transportation,
and job creation. We look forward
to deepening our unique
partnershipwith City and
community leaders in the years to
come, as we collectively create a lasting,
positive impact on San Francisco.
— Ron Conway, Chairman, sf.citi
sf.citi (San Francisco Citizens Initiative for Technology
and Innovation) is a 501(c)6 organization created to leverage
the power of the technology community around civic action
in San Francisco.

IMPROVE SF
ZENDESK FOOD JUSTICE CHALLENGE
Bringing together the public, private, and social sec-
tors to address the lack of availability of healthy food
for residents in Central Market, we hosted a commu-
nity panel at Zendesk with local nonprofit organiza-
tions and civic leaders. The subsequent Food Justice
Service Design Jam, held in collaboration with
SF-based service design firm Adaptive Path, resulted
in 109 ideas submitted to ImproveSF, ranging from
innovative food trucks to educational cookbooks and
food rescue apps.
LIBRARY CARD CHALLENGE
In honor of National Library Card Month, we launched
an ImproveSF challenge with the San Francisco
Public Library to crowdsource the redesign of the San
Francisco Public Library cards. San Franciscans of all
ages were encouraged to submit original artwork for
consideration. The judging panel selected a winner
from each category, whose artwork would be featured
on San Francisco library cards issued in 2013. Judges
included author Lemony Snicket, artist Sirron Norris,
San Francisco City Librarian Luis Herrera, and
several others. By collecting submissions through
ImproveSF, we dramatically increased the number of
designs submitted, resulting in 3,500 total entries.
OPEN DATA
DATASF
data.sfgov.org
San Francisco was one of the first cities to build an
open data platform after the White House opened
federal data in 2009. DataSF is a platform that allows
San Francisco to share its data publicly. This low-
cost, high-impact resource has resulted in the public
availability of 524 machine readable datasets and
has created large-scale public benefit, enhancing gov-
ernment transparency and supporting cost-effective
development of new applications and civic tools.
INITIATIVES & INNOVATIONS
Joseph Thomas, Mid-Market resident and winner of the
Food Justice Service Design Jam, won a “Dream Day
in San Francisco” for his idea, Loaves & Fishes, which
proposed to redistribute excess food from farmer’s
markets to those in need of healthy food.

LEGISLATION
In October, we introduced revi-
sions to existing open data legisla-
tion to strengthen San Francisco’s
landmark policy. The revisions
provide for the appointment of a
Chief Data Officer, who would be
responsible for sharing City data
with the public, facilitating the
sharing of information between
City departments, and analyz-
ing how data sets can be used
to improve decision making. The
legislation would also mandate
that every department designate
an Open Data Coordinator to help
promote and establish common
open data standards. In addition
to mandating interdepartmental
sharing of data, the new legislation
would encourage private sector
companies, nonprofit organiza-
tions, and universities to contrib-
ute their data to the City’s open
data portal, Data SF.
OPEN DATA HIGHLIGHTS
SUSTAINABLE
COMMUNITIES
INDICATORS
The Department of Public
Health’s Sustainable Communities
Indicators measure progress
towards a healthy city based on
its environmental, transporta-
tion, housing, community, public
realm, education, and economic
indices. The indicators have been
used to inform HOPESF, an initia-
tive to rebuild San Francisco’s
distressed public housing sites,
and to guide development in the
eastern neighborhoods of the
Mission, Potrero Hill, and SOMA.
Traditionally used across civic
agencies, the dataset was publicly
released on DataSF, further sup-
porting cross-sector innovation
and community engagement.
100PLUS
Powered by the City’s open data,
100Plus launched a personalized
health prediction application that
highlights opportunities, activi-
ties, and locations that encourage
healthy living in San Francisco.
The application complements rec-
ommendations with data collected
from the federal government and
people who have already com-
pleted those activities. 100Plus
shows how data analytics and
game mechanics built from open
data can lead to small changes
in behavior that result in a longer
and better life.
SF RECREATION
AND PARKS APP
Using public datasets, the
Recreation and Parks Department
and Appalicious, a San Francisco-
based mobile commerce company,
launched a new mobile application
to help residents and visitors find
“Making City data available to everyday
citizens will help government explore
new solutions to old challenges.
Changing our open data policies will
unleash the creativity of the private
sector so they can help us improve City
services that impact our lives, from
transportation, to how we access our
parks, to how we request services.”
— Mayor Lee

IN-
NO-
nearby parks, playgrounds, muse-
ums, facilities, and restrooms.
Demonstrating how open data
efforts catalyze innovative busi-
ness opportunities, Appallicious
plans to expand the app’s func-
tionality to service other agencies
and municipalities by facilitating
financial transactions.
MOTIONLOFT
Motionloft is a real-world analytics
company that uses a sensor net-
work to track real-time information
about how people move around
cities and was the first company
to contribute datasets to the City’s
open data portal. Its anonymous,
real-time data collected from 18
neighborhoods around the City
helps address vacancy issues and
allows businesses to make data-
driven decisions, exhibiting how
open data can be used as a busi-
ness development tool.
HACKATHONS
Through a series of hackathons,
we brought together an array of
disciplines to address commu-
nity needs, committing as many
as 10,000 hours of community
engagement to ideating and
building solution-driven projects.
By partnering with organizations
to host hackathons, we pair ideas
born from these events with the
necessary assets and networks
to turn concepts into deployable
prototypes.
CREATIVE CURRENCY
creative-currency.org
To address chronic issues of blight
in Central Market, we partnered
with American Express, GAFFTA,
and the Hub Bay Area to launch
Creative Currency. Collaboration
Weekend attracted 200 par-
ticipants and set the stage
for the rapid prototyping of 12
community-centered projects
around new economic principles
of exchange. The projects ranged
from alternative finance to time
banking. Over the course of four
months, four winning projects were
provided continued mentorship,
acceleration, and $15,000 in col-
lective funding. The projects were
then presented on a panel at the
internationally renowned impact
investment conference SOCAP.
Trust Score leverages informal
networks and relationships to
enable engagement in the formal
economy, using trust as a form of
currency.
YourSQFT repurposes underused
commercial spaces in Central
Market.

Bridge is a platform that facilitates real time informa-
tion exchange and action essential for low-income
and homeless individuals in Mid-Market.
RefreshSF promotes public health and builds aware-
ness of homelessness by crowdfunding a series of
public wash stations and phone charging stations.
TAXI UNHACKATHON
bit.ly/SFtaxiUN
At any given time, 50 percent of San Francisco’s
cab fleet are on the streets without passengers.
In February 2012, we collaborated with the California
College of the Arts and Mix & Stir Studio to host
the SF Taxi and Mass Communication Challenge, a
24-hour hackathon to prototype technology solutions
for the City’s taxi distribution and transit communica-
tion problems. Incorporating lessons learned from the
event, the San Francisco Municipal Transportation
Agency issued a Request For Information for a real-
time taxi dispatch referral and information system,
for which we are conducting user research and policy
analysis. With this information, we will provide an API
of taxi dispatch information, which companies will be
required to make available pending approval of new
legislation.
HACKS
SMART MUNI
smartmuni.org
Hackathon: Summer of Smart (2011)
Team: Emily Drennen, Peter Enzminger, Zach Erbe,
Winnie Fong, Matthew Kroneberger, Eden Sherry,
Judy van Soldt
SMARTmuni is a location-aware software that solves
data flow problems for San Francisco’s complex tran-
sit system, accessing and compiling real time vehicle
location information to avoid delays and help opera-
tors run MUNI more efficiently.
ARTHERE
arthere.org
Hackathon: Summer of Smart (2011)
Team: Sam Bower, Mark Grothman, Jim Hovell,
Jennifer Parker, Lauren Sinreich
ArtHERE crowdsources urban revitalization
through the matching of spaces and art.
YourSQFT
yoursqft.com
Hackathon: Creative Currency (2012)
Team: Emily Eisenhart, Patrick Keenan, Bonnie
Puckett,Tina Santiago
SQFT connects entrepreneurial renters with short-
term leases and labor in San Francisco’s Mid-Market
neighborhood.
SMART SF
SF PUBLIC UTILITY COMMISSION &
PARADOX ENGINEERING
bit.ly/SFPUCpe
The San Francisco Public Utility Commission
(SFPUC) partnered with Paradox Engineering, a
Swiss high tech company specializing in advanced
smart city solutions, to replace existing street light
poles with dimmable, integrated wireless controlled
LED luminaires. The pilot project was expanded to
include electric vehicle charging stations, electricity
meters, and traffic signals. Remote monitoring and
real-time data are expected to result in a 60 percent
savings in electricity and maintenance costs. This
partnership shows how companies can work with city
halls to demonstrate the benefits of their solutions.
ENTERPRISE ZONE HIRING TAX
CREDIT WEB APP
The Enterprise Zone is program of the State of
California that started in 1997 to provide tax credits
and other incentives to encourage business invest-
ment and the creation of new jobs. The San Francisco
Enterprise Zone Hiring Tax Credit web app launched

in November to bring the traditionally paper-based
program online, helping businesses reduce costs
in paper and postage, archive storage, personnel,
human data entry error, and processing time.
YAMMER
The City currently uses multiple modes of internal
online communication, which can create challenges
for effective team collaboration. We are piloting
Yammer, a secure, private, real - time social network
that helps City employees collaborate and make
decisions more efficiently. It is a new way of working
that naturally drives business alignment and agil-
ity, reduces cycle times, engages employees, and
improves relationships with customers and partners.

OCTOBER AS INNOVATION MONTH
Mayor Lee declared October as Innovation Month to
highlight the importance of innovation and celebrate
the individuals and institutions driving innovation
in San Francisco.
OpenCoSF
October 11 – 12, 2012
Part conference and part festival, OpenCoSF fea-
tured 85 local companies who opened their doors to
the public to host talks and workshops, giving visitors
and residents a look into the visions and values that
enable these companies to be among the most inno-
vative in the world.
URBAN PROTOTYPING FESTIVAL
October 20, 2012
Focusing on the intersection of digital hackathons
and urban place making, we partnered with Gray Area
Foundation for the Arts, 5M project, and Intersection
for the Arts to host 23 open source, scalable, interac-
tive projects that reimagined the public realm on the
streets of San Francisco. UP will scale to other major
cities around the world in 2013.
MEETING OF THE MINDS
October 9 – 11, 2012
The 6th annual Meeting of the Minds global leader-
ship summit emphasized leadership that enables
innovation and breaks down silos. Visionaries from
around the world engaged in idea-sharing on how to
make more sustainable cities using smarter design
tools, sounder environmental practices, and cleaner
energy systems. Mayor Lee, Jay Nath, and the
Department of the Environment’s Director, Melanie
Nutter, were among the City leaders to speak at the
event.
CODE FOR AMERICA SUMMIT
October 1 – 3, 2012
The Code For America Summit is an annual invite-
only gathering where diverse leaders and innovators
in civic technology share visions and opportunities
to improve access, effectiveness, and participation.
Mayor Lee and Mayor Michael Nutter of Philadelphia,
among other pioneers in the field, led participants in
a conversation to determine the collective vision for
civic technology going forward.
“Innovation is not just about
technology – it is about
addressing our City’s
challenges creatively and
effectively, with the inclusive
leadership of our public and
private sectors.”
— Mayor Ed Lee

GREENSTART DEMO DAY
October 30, 2012
Greenstart is a San Francisco-based venture firm
and design studio for digital clean tech compa-
nies. Demo Day is a showcase of Greenstart’s
latest investments and an opportunity for four
startups to pitch their business and technology
to 200 Silicon Valley investors. Presenting
startups included:
Root3, a cloud-based energy software provider
that reduces energy costs for facilities on large
campuses like hospitals, universities, airports,
military bases, and manufacturers.
Kiwi, a solar power company that launched
“JuiceBox,” a new model of residential solar
systems that are designed to make systems
affordable enough for homeowners to purchase
outright.
Liquid, a peer-to-peer bike lending marketplace.
People Power, a mobile app and cloud services
company that specializes in the growing network
of connected devices that go beyond phones and
computers to less obvious objects like refrig-
erators, consumer packaging, front doors, and
power strips.
CHALLENGE AMERICA SUMMIT
October 19 – 20, 2012
The Challenge America Summit brought together
innovation leaders to explore how competitions can
create revolutionary advancements in technology,
ignite social change, and drive large-scale innova-
tion. The event culminated in NASA announcing the
Night Rover Challenge, encouraging and supporting
Americans to contribute bold advances in energy stor-
age technologies.
WESTFIELD LABS & INNOVATESF
CELEBRATION LAUNCH
October 11, 2012
Commemorating its launch, Westfield Labs, The
Westfield Group’s global retail ecosystem lab, hosted
Innovation Month’s inaugural celebratory party.
Presenters included Joe Gebbia, airbnb’s Founder
and Chief Product Officer, and Todd Ruffo, Director of
the Office of Economic and Workforce Development.
Remarks recognized the community and key influ-
encers driving innovation across technology, retail,
media, and government in San Francisco.

San Francisco is a city filled with
interesting people applying new
methodologies to live, work and play.
It is a melting pot of ideas, talents, and
interests that combine to create one
of the most exciting atmospheres in
the world. With our hackers,
artists, entrepreneurs,
innovators, and creative
coders, there is no place like San
Francisco.
Amazing things happen when creative
people work together. The Mayor’s
Office of Civic Innovation truly serves
as the connective tissue between San
Francisco’s ecosystem of innovation
and its government, bringing the most
current and innovative thinking and new
approaches to urban communities.
— Peter Hirshberg, Chairman, GAFFTA
and CEO, RE:imagine Group
Gray Area Foundation for the Arts (GAFFTA) works to
advance the creative use of technology to experiment
and explore new solutions to social challenges through
its research, education, and public programs.

INNOVATION IN 2013
Developing strong partnerships and understanding the needs of the tech
community is the cornerstone of our work and will continue to be a priority
throughout 2013. Building on achievements from our first year, we will move
forward on existing initiatives and seek new opportunities to strengthen
San Francisco’s position as the Innovation Capital of the World:
Living Innovation Zones
Inspired by the success of our open data initiative,
we are now asking, “What other assets does the City
have that can be opened?” To help our entrepreneurial
community improve the City’s underutilized spaces,
Living Innovation Zones will declare various assets
and geographic zones throughout the City for proto-
typing and demonstrating innovations. For example,
could our rooftops be used for solar panel testing or
our light poles for sensor network demonstration?
Civic Marketplace
How do we scale prototypes from hackathon to mar-
ket? The Civic Marketplace aims to eliminate some of
the traditional hurdles and make civic solutions more
sustainable.
Business One-Stop
With over 90 different categories of businesses in
San Francisco, the current permitting process is a
significant barrier to entrepreneurship. Business
One-Stop is an ongoing initiative to help the City’s
business community gain clarity around the process
of starting a new business. As the first phase, we
launched License1231, a complete library of permits
and licenses, and we will continue throughout 2013 to
define and address new areas of improvement in the
business regulation process.
Culture Change
Innovation cannot thrive in a single office. It needs to
live throughout the larger City ecosystem in order to
create meaningful disruption. Our Innovation@Work
speaker series will introduce concepts like customer-
centric design, agile development, and user experi-
ence and apply them to the work being done in gov-
ernment agencies to help them streamline and take
strategic risks. By promoting new problem-solving
methodologies and building collaboration across City
departments and through public-private partnerships,
we will build a culture of innovation that makes bold
ideas grow into reality.
______________________________________________________
1 See page 7 for more information on License123.
Open Gov
Make City administration
transparent & participatory
Economic Development
Create jobs & markets
Engagement
Collaborate with citizens,
non-profits, the private sector,
& City departments
Urban Revitalization
Strengthen neighborhood
resiliency and well-being
SmartSF
Engineer an efficient, responsive,
& sustainable San Francisco

A Letter from the
Chief Innovation
Officer
As we look to 2013 and beyond, we invite you to join us as we reimagine
City Hall for the digital age. New technologies and innovations have cre-
ated more opportunities than ever before to transform government into a
more responsive, agile and efficient enterprise. Yet with these advances,
there is a significant gap between the cultures of innovation in the public
and private sectors. We need your help in bridging this gap and creating
a culture in government that is willing to challenge the status quo.
We believe in making the walls of government more permeable and invit-
ing citizens to become a part of the ecosystem that will transform how we
run City Hall. We need a government that is willing to take smart risks and
celebrate both successes and failures. We need a government that thinks
and acts like a startup: scrappy, hungry, lean, and full of world-changing
ideas. Most importantly, we need a government that not only serves the
people but invites them to co-create new solutions.
This is our new form of civic engagement. This is public service 2.0. So,
we ask you – the hacker, the entrepreneur, the designer, the artist, the
changemaker – to join us as we rethink government for the 21st century.
Jay Nath, Chief Innovation Officer
Office of Mayor Edwin M. Lee
JOINUSJOINUS

PARTNER with us
Catalyze innovation
JOIN the team
Become a disruptor
FUND initiatives
Bring innovation to life
Find out more at
innovateSF.com
Follow us on Twitter @SFMOCI

.COM

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