2013 synergy fmit programs rvsd
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The Florida Municipal Insurance Trust (FMIT) was established in 1977 to provide property, liability, health and workers' compensation coverage to over 600 Florida members. Synergy Recovery Resources is the exclusive recovery program manager and clerk-of-the-works for the FMIT. It assists members in developing recovery strategies, crisis planning and provides recovery services through its TurnKey RecoverySM program. Synergy also offers asset management software called simpliCitySM to help members track their insured assets and manage the claims process.
2013 synergy fmit programs rvsd
- 2. The Florida Municipal Insurance Trust (FMIT) was established in 1977. The League’s Insurance & Financial Services Group is the administrator of the FMIT. FMIT provides Property, Liability, Health & Workers’ Comp Coverage. With over 600 Members, the FMIT is the leader in the field of local governmental insurance. The FMIT insures over 9.5 Billion Dollars in property/assets throughout Florida. Synergy Recovery Resources is the Recovery Program Manager and Clerk-of- the-Works for the FMIT. FMIT TurnKey Recovery℠ is managed by Synergy Companies. FOR MORE INFORMATION: http://insurance.flcities.com http://synergyfmit.com http://simplicityfl.com • • • • • • •
- 3. Exclusive in Florida to the FMIT Programs & Services Provided to all FMIT Members Support Member’s Insurance & Risk Management Responsibilities. Programs & Services Built Around Insured Assets & Property. Ensures Critical Services to Help Restore Member’s Operational Components Brings Added Resources & Capacity Financial Assistance to Support Recovery • • • • EXCLUSIVE PARTNERSHIP SERVING FMIT MEMBERS • • •
- 4. Synergy Recovery Resources provides services in Florida exclusive to FMIT Members. Synergy works with the FMIT to develop strategies and provide programs for crisis planning, response and recovery services. Synergy is the Recovery Program Manager and Clerk-of-the-Works for the FMIT. (www.synergyrecoveryresources.com) Synergy ID provides solutions for public and private entities that need to gain better visibility and control of their assets, including personnel, equipment, inventory and more. Using RFID, GPS & Barcode technologies, Synergy provides platforms to manage real-time data for more informed decision making. (www.synergyid.com) simpliCity℠, developed by Synergy ID, is the exclusive software solution developed and licensed to the FMIT for authorized use by its Members who insure their property/assets with the Trust. FMIT Members face unique challenges when maintaining accurate schedule of values, tracking assets, overseeing projects, coordinating vendor services and documenting the property claims process. simpliCity℠ was developed for Members as a single solution to address these various needs and to support overall business continuity planning. (www.simplicityfl.com) ABOUT SYNERGY COMPANIES
- 5. • 855.FMIT.LOSS (Claims Center) • Recovery Planning • Schedule of Value Review • Business Interruption Analysis • Damage Assessment • Scope & Critical Path • Response & Recovery Services • FLC-PACT Team (FEMA Support) • FMIT Recovery Program Manager • FMIT Clerk-of-the-Works • FMIT Qualified Vendor Program • FMIT Training & Development “Synergy is there with the proven capacity and resources to put the pieces back together.” Dave Cominsky Property & Liability Florida League of Cities Synergy Supports the Critical Needs of FMIT Members:
- 6. Business Continuity Planning Rapid Damage Assessment & Recovery Initiatives Financial Support to Promote Timely Recovery Proactive Recovery & Claims Management Continuing Education 1. 2. 3. 4. UNDERSTANDING MEMBER’S EXPECTATIONS FMIT Launched 2011-2013 Member Campaign focusing on: Significant resources have been committed to FMIT Member Roll-Out and continuing training & development. 5.
- 10. Integrated Asset Management & Loss Recovery in the Cloud
- 11. Minimizes Insurable Risk Simplifies Claims and Project Management Empowers Informed and Effective Decision Making Streamlines Workflow and Operational Functionality • • • • • Improves Communications & Bottom-line Management • simpliCity was developed and licensed exclusively to the FMIT for registered use by it’s Members. Supports Business Continuity Planning & Sustainability
- 12. Activate Your Account Now! PowerPoint Slide Deck Member Testimonials Program Information
- 13. Accurate Identification of Property… • Reduces Financial Risk of Both Member & FMIT • Provides Comprehensive Asset List • Helps Build Critical Recovery Data Base
- 14. • Reduces Financial Risk of FMIT Member • Provides Comprehensive Asset List • Helps Build Critical Recovery Data Base within FMIT SimpliCity • Supports Timely Recovery • Additional Operational Functionality (work orders, maintenance and service reports, activity logs, etc) Accurate Identification of Member’s Property…
- 15. Review Current Schedule of Values (simpliCity℠) Distribute to Departments for Review (Public Works, Parks Rec., etc…) Include Buildings & Property Improvements Develop comprehensive list for coverage placement decisions Identify Critical Assets to assist in COOP Planning
- 17. Log into Member Profile Activate RDA Define Expectations
- 19. Member training & support BCP development and plan implementation Claims management procedures and documentation FEMA PA programs, qualifications and online submittals Continuing education credits and certification • • • • •
- 21. One Size Does Not Fit All… FMIT Provides COOP Resources & Plan Development Go to MARKETPLACE in your simpliCity Account
- 22. Restoring Critical Infrastructure & Functionality More Than Just Public Health & Safety Services (First Responders). Must Have Parallel Recovery Path in sync with Overall Plan. Identification of Critical Assets and Property Necessary to Support the Plan. Review Damage Assessment Procedures for Owned Property. Draft COOP Plans to Account for Extra Expenses & Planned Services. · · · · LESSONS LEARNED ·
- 24. • Protective Measures • Emergency Response & Services • Damage Assessment • Debris Management • Property Insurance & Claims • FEMA PA Documentation & Submittal Synergy Recovery of Florida ∙2013 Establish & Communicate the PLAN and Necessary Work Flow (Insurance & FEMA) DEPARTMENTS & KEY STAKE HOLDERS
- 25. FLC-PACT
- 26. Decisions and Action Should be Engaged to: • Respond & Recover Responsibly from an Event Affecting the Operational Components of the Applicant. • Minimize Secondary Damages Affecting the Applicants Ability to Operate or Overall Costs. • Address Public Health & Safety Concerns. REGARDLESS OF 3RD PARTY FUNDING
- 27. The purpose of testing is to achieve organizational acceptance that the solution satisfies the recovery requirements. • Group Review & Familiarity • Are all work processes for Critical Functions documented? • Have the systems used for Critical Functions changed? • What Plan Elements need to be Updated? Testing the PLAN…
- 28. Keeping FMIT Members Informed.
- 29. • Notifies Members of critical information & impending danger • Alerts sent via email, SMS, voice • Supports response & recovery initiatives (Turnkey Recovery) • Proactive communications allow for better pre-staging of personnel & assets.
- 30. Email Text Voice Potential Threat Activity (7+ Days) Projected Path (3-7 Days) Pre & Post Event (Directives & Polling) Combined w/Direct Member Communications (Phone, Email)
- 31. 1. Signup for an Account at www.Twitter.com 2. Search for FMITAlert 3. Click on the FMITAlert link in the tweet 4. Click on the Follow button on the right
- 32. OR - Send an Email to FMITAlert@synergyid.com (Name, Email, Phone)
- 33. Timely Damage Assessment Enhances Response & Recovery
- 34. simpliCity℠ PRO Flash-Drive Online Smart Phone / Tablet
- 35. USB Thumb Drive Excel Based www.simplicityfl.com/da
- 38. Data from FMIT Rapid Damage Assessment (Mobile Applications) rolls up into Member’s simpliCity℠ CAT Dashboard
- 39. Log into Member Profile Activate RDA Define Expectations
- 40. FMIT Recovery Has Never Been Easier!
- 43. RECOVERY PATHS AVAIL FOR FMIT MEMBERS Claim Submitted (simpliCity℠) Synergy Recovery as Program Manager Use your Approved Vendors in simpliCity℠. Vendor payment info captured to expedite payment. Verification of all Licensing & Certs. Synergy Recovery Assist with Damage Assessment. Coordinates with FMIT Adjusters. Validates Scope/Pricing. Manages Project & Critical Paths. Pays Vendor & Material Deposits directly on approved projects. Assists Member as Liaison with Insurance & FEMA Reconciliation. ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ Submit Claim (simpliCity℠) Meet with Adjusting Team Document Loss & Claim Perform Damage Assessment Contact Response Vendors Verify Licensing & Qualifications. Procure & Contract Services Submit Scope/Price for Approval Provide detailed documentation Manage Project & Critical Paths Keep Track of Reports & Invoices Verify Work Compliance & Quality Pay Vendors from Reserves Reconcile with FMIT Claims ▪ ▪ ▪ ▪ ▪ ▪ ▪ (Synergy Recovery assigned as Clerk-of-the-Works) (Exclusive & NO COST to FMIT Members)
- 44. TurnKey Recovery Option Supports Members & Reduces Financial Burden Recovery services authorized in advance. Approved costs paid direct to vendors/contractors. Limits out-of-pocket expense for Members. Significantly reduces financial impact a loss can have on Members ability to recover. Expedites response and recovery initiatives • • • • •
- 45. TurnKey Recovery™ Proven to REDUCE Overall Claim Costs & Exposure... Recovery Services Defined & Authorized in Advance. Approved Costs Paid Direct to Contractors (Material Deposits & Progress Pay) Eliminates Member Disputes & Public Adjusters Expedites Response & Recovery Initiatives • • • • • Provides Command & Control (Project Management) Prevents Secondary Damages & Questionable Services •
- 46. No Cost to FMIT Members All Insured Property Claims 24/7 Response Team Experienced Claim & Project Management Direct Vendor Payments Certified Vendor Database No Member Financial Exposure TurnKey Advantage… • • • • • • • $6,400,000.00
- 47. Log into Member Profile Register for Program Submit Qualified Contractors
- 48. Bridging the GAP Between Insurance & FEMA Public Assistance
- 49. DOCUMENTATION & AUDIT TOOLS…
- 50. • Automatically Populate FEMA PA Documents • Public Assistance Request • Project Worksheets • Damage Description & Scope of Work • Simplify the PA request & approval process. • Merged Document is Editable (MS Word) • Ability to Store Submitted Docs in Word/PDF format. 123-2342 02030-323 09-15-11 E Administration Complex - “A” Building Charlotte County BOCC Charlotte 18500 Murdock Circle, Port Charlotte, FL Complex A was buffeted by straightline winds which damaged the roof and allowed rain to enter. • Remove damaged roof tiles • Dry facility and replace carpeting. • Replace damaged tiles simpliCity℠ PRO
- 52. *Stemming from Audits following Katrina & Super-Storm Sandy Synergy Recovery of Florida ∙2013
- 53. Over $800 Million in BaseLine Cuts FEMA is Looking for a Better Way • Reduce Costs (Admin & Recovery) • Minimize Red Tape (Burocracy) • Expedite Payments (SubGrantee)
- 54. • Grants to be based on Fixed Estimates by Applicants’ Engineers… • Applicant will Accept Responsibility for Costs Above Estimate… • Cost Savings to be Carried Forward on other Eligible Projects… • No 25% Reduction for Alternate Projects… • Reimburse Eligible Straight-Time Force Acct Labor Costs Performing Emergency Protective Measures… • Applicants have 24-months to Expend Obligated Funds… • Revised Dispute Resolution… Synergy Recovery of Florida ∙2013
- 55. Log into Member Profile Designate FLC-PACT
- 57. Helping Those Whom Your Organization Depends On… Recovery assist provides programs to meet the needs of Member’s key personnel? Emergency alerting and communications Food and sheltering Transportation and fueling assistance Pet evacuation assistance Damage assessment to personal property Residential recovery and mitigation programs • • • • • •
- 60. People (Identification) Fuel (Company & Contractor Use) Assets (Billable Equipment) Meals (Food, Water, Snacks) Housing (Base Camp/Hotel etc) Resource Tracking During Disaster Management provides Accountability! Lowering disaster management cost and improving decision- making during emergencies to support FEMA & FMIT reporting requirements
- 61. Time & Attendance Tracker (Wireless) RFID Tag in Crew Hard Hats Main Gate or Read Zone (data capture) Inventory Control (Wireless) Passive UHF Tags HandHeld Mobile Reader Asset Management (Wireless) GPS or Active UHF Tag on Equip ▪ ▪ ▪ ▪ ▪
- 62. INVENTORYEQUIPMENTPEOPLE HandHeld Mobil Unit Web Based Applications Data Captured In Real Time & Delivered To Frontline Decision Makers. Informed Decision Making
Editor's Notes
- #14: Good afternoon. I am pretty direct and to the point.My job with Synergy and the FMIT is to support your Damage Assessment after a loss. I’m not here necessarily to change the way you do things….but rather provide help and capacity when needed in order to help get the ball rolling.Our field techs and ride-out teams will be positioned according to the event or post event as needed. As you have heard earlier….. Go to your simplicity account to tell us about your Damage Assessment Process so that we can have personnel ready to respond to your set expectations. If you don’t tell us what your plan and schedules are……it makes it tough for me to schedule help.
- #15: Good afternoon. I am pretty direct and to the point.My job with Synergy and the FMIT is to support your Damage Assessment after a loss. I’m not here necessarily to change the way you do things….but rather provide help and capacity when needed in order to help get the ball rolling.Our field techs and ride-out teams will be positioned according to the event or post event as needed. As you have heard earlier….. Go to your simplicity account to tell us about your Damage Assessment Process so that we can have personnel ready to respond to your set expectations. If you don’t tell us what your plan and schedules are……it makes it tough for me to schedule help.
- #18: Go to your simplcity Dashboard to select your Response Window to make sure we know when you want the FMIT Team to be at your City to work with your Staff. I just need to know the basics….. When, Where and Who we are to report to.
- #23: Recovery is not about chance…its about being prepared for the unexpected.
- #34: Good afternoon. I am pretty direct and to the point.My job with Synergy and the FMIT is to support your Damage Assessment after a loss. I’m not here necessarily to change the way you do things….but rather provide help and capacity when needed in order to help get the ball rolling.Our field techs and ride-out teams will be positioned according to the event or post event as needed. As you have heard earlier….. Go to your simplicity account to tell us about your Damage Assessment Process so that we can have personnel ready to respond to your set expectations. If you don’t tell us what your plan and schedules are……it makes it tough for me to schedule help.
- #36: This is another field application that allows for more detail and calculates estimated damages based on % to building value. This application pulls in data from you Insurance and Property schedule.The next example is a Thumb-Drive Application that we use if we have loss connectivity in the field or for your Departments to use immediately following an event.Our Team will distribute this Thumb Drive to those Members who we anticipate to be in a potential Storm Track or immediately following an Area-Wide Event. All of your property schedules/buidlings are on this drive. Again, these various applications help my Team do a better job serving and supporting your needs.
- #40: Go to your simplcity Dashboard to select your Response Window to make sure we know when you want the FMIT Team to be at your City to work with your Staff. I just need to know the basics….. When, Where and Who we are to report to.
- #56: Go to your simplcity Dashboard to select your Response Window to make sure we know when you want the FMIT Team to be at your City to work with your Staff. I just need to know the basics….. When, Where and Who we are to report to.