20190214 terakoyaforce devsumi2019
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This document discusses Salesforce technologies including Einstein bots, Live Agent, and APIs. It provides steps for using the Einstein Chatbots Get Contact by Email and Check Ono by ContactId, OnoShitei APIs. Examples are given for retrieving contact information by email and checking if a contact matches a criteria. Overall the document is a guide for using Einstein bot and Live Agent APIs to integrate chatbots and retrieve customer data.
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20190214 terakoyaforce devsumi2019
- 2. #TERAKOYAFORCE #salesforce #devsumi1 :13:05 20 Ohana Trailblazer Salesforce TERAKOYAFORCE No Code Einstein Bot (60 ) (5 ) 14:35 < > https://bit.ly/2TN8WcE #TERAKOYAFORCE #salesforce #devsumi
- 4. #TERAKOYAFORCE #salesforce #devsumi3 TERAKOYAFORCE Umekitaforce Japan Dreamin SF 8 FB:yamada.shinya0917 Twitter:@yamada_shinya_
- 5. #TERAKOYAFORCE #salesforce #devsumi4 Ohana Trailblazer
- 6. #TERAKOYAFORCE #salesforce #devsumi5 Ohana Trailblazer
- 10. #TERAKOYAFORCE #salesforce #devsumi9 Salesforce ● https://www.trailblazers.jp/
- 12. #TERAKOYAFORCE #salesforce #devsumi11 TERAKOYAFORCE https://www.trailblazers.jp/group/terakoyaforce_ad 2018 7 Salesforce
- 14. #TERAKOYAFORCE #salesforce #devsumi13 ▼ Salesforce Apex Visualforce ▼ • Salesforce • Apex VF Lightning • α • Admin Developer TERAKOYAFORCE
- 15. #TERAKOYAFORCE #salesforce #devsumi14 OSAKA TOKYO And more! ▼ • → • → • →
- 16. #TERAKOYAFORCE #salesforce #devsumi15 Salesforce No Code Einstein Bot (2019/02/14)
- 17. #TERAKOYAFORCE #salesforce #devsumi16 ● ● ● Live Agent ● Einstein ● - ● ● - ● CRM ● - CRM ● ●
- 18. #TERAKOYAFORCE #salesforce #devsumi17 ● URL https://developer.salesforce.com/signup
- 19. #TERAKOYAFORCE #salesforce #devsumi18 Einstein Bot ▼Summer18 ● CRM ● ● Einstein ● bot ▼ Service Cloud + Live Agent
- 20. #TERAKOYAFORCE #salesforce #devsumi19 Live Agent ● ● Einstein Bot ● CRM ① ② ③
- 21. #TERAKOYAFORCE #salesforce #devsumi20 Live Agent ● ① ● ② Live Agent ● ③Live Agent ① ② ③
- 22. #TERAKOYAFORCE #salesforce #devsumi21 Live Agent ● ① Chat Chat Operator ● ② ① ②
- 23. #TERAKOYAFORCE #salesforce #devsumi22 Live Agent ● ① 1 ● ②① ②
- 24. #TERAKOYAFORCE #salesforce #devsumi23 Live Agent ● ① Web URL https://hogehoge.com ● Salesforce Live Agent Setup Flow Site ● ② ① ②
- 25. #TERAKOYAFORCE #salesforce #devsumi24 Live Agent ● ① ● ② ● ③ Live Agent ① ② ③
- 26. #TERAKOYAFORCE #salesforce #devsumi25 Snap-ins ● ① ● ② Chat Operator ▼ ① ②
- 27. #TERAKOYAFORCE #salesforce #devsumi26 Snap-ins ● ① Live Agent ● ② ① ②
- 28. #TERAKOYAFORCE #salesforce #devsumi27 Einstein ● ① Einstein Einstein Bots ● ②Einstein ● ③ ① ② ③
- 29. #TERAKOYAFORCE #salesforce #devsumi28 Einstein ● ① ● ②Einstein Astro ① ②
- 30. #TERAKOYAFORCE #salesforce #devsumi29 Einstein ● ① Einstein ● ② 1 3 Menu1 Menu2 Menu3 ● ③ ① ② ③
- 31. #TERAKOYAFORCE #salesforce #devsumi30 Einstein ● ① bot ▼ ● ② ● ③ Web Chat Operator ① ② ③
- 33. #TERAKOYAFORCE #salesforce #devsumi32 ● ① ● ② ● ③Snap-in Chat Operator ● ④ Chat with an Expert ● ⑤demo ① ② ④ ⑤ ③
- 35. #TERAKOYAFORCE #salesforce #devsumi34 ① ② ③ ④ ⑤
- 36. #TERAKOYAFORCE #salesforce #devsumi35 ① ● ① ● ② ① ②
- 37. #TERAKOYAFORCE #salesforce #devsumi36 ② ● ① ● ② ● ③ ● ④ : API :OnoTaiou ● ⑤ : API ShioTaiou ② ① ③ ④ ⑤
- 38. #TERAKOYAFORCE #salesforce #devsumi37 ③ ● ① ● ② ① ②
- 39. #TERAKOYAFORCE #salesforce #devsumi38 ④ ● ① ● ② ● ③ :[System] ( ) + OnoShitei API :OnoShitei ● ④ ( ) 18 ① ② ③ ④
- 40. #TERAKOYAFORCE #salesforce #devsumi39 ④ ● ① OnoShitei : ● ② + API :honest ● ③ ● ① ② ③
- 41. #TERAKOYAFORCE #salesforce #devsumi40 ⑤ ● ① ● ② {!OnoShitei} CS850 ! {!API } ① ②
- 43. #TERAKOYAFORCE #salesforce #devsumi42 ① ② ③ ④ ⑤
- 45. #TERAKOYAFORCE #salesforce #devsumi44 ① Einstein Chatbots - Get Contact By Email ①
- 46. #TERAKOYAFORCE #salesforce #devsumi45 ① Einstein Chatbots - Get Contact By Email ① ● ① ● ② Einstein Chatbots - Get Contact By Email API Einstein_Chatbots_Get_Contact_By_Email ● ③ Email + ● ④ API vEmail ① ② ③ ④
- 47. #TERAKOYAFORCE #salesforce #devsumi46 ① Einstein Chatbots - Get Contact By Email ● ① ● ② ① ② Id vContactId Name vName OnoName__c vOnoName OnoZaishitsu__c vOnoZaishitsu RiyouKaisu__c vRiyouKaisu
- 48. #TERAKOYAFORCE #salesforce #devsumi47 ① Einstein Chatbots - Get Contact By Email ● ① ● ② Einstein Chatbots - Get Contact By Email API Einstein_Chatbots_Get Contact_By_Email ① ②
- 49. #TERAKOYAFORCE #salesforce #devsumi48 ② Einstein Chatbots - Check Ono By ContactId, OnoShitei
- 50. #TERAKOYAFORCE #salesforce #devsumi49 ② Einstein Chatbots - Check Ono By ContactId, OnoShitei ② ③ ● ① ● ② Einstein Chatbots - Check Ono By ContactId, OnoShitei API Einstein Chatbots - Check Ono By ContactId, OnoShitei ● ③ Id + ● API viId ● ④ OnoZaishitsu__c API voOnoZaishitsu ④
- 51. #TERAKOYAFORCE #salesforce #devsumi50 ② Einstein Chatbots - Check Ono By ContactId, OnoShitei ① ● ① ● ② OnoHantei API OnoHantei API viId ● ③ Honest API Honest voOnoZaishitsu + ● API viOnoZaishitsu ② ③
- 52. #TERAKOYAFORCE #salesforce #devsumi51 ② Einstein Chatbots - Check Ono By ContactId, OnoShitei ① ● ① ● ② True API True ● ③ + API voHantei Boolean GlobalConstant.True ② ③
- 53. #TERAKOYAFORCE #salesforce #devsumi52 ② Einstein Chatbots - Check Ono By ContactId, OnoShitei ① ● ① ● ② False API False ● ③ voHantei GlobalConstant.True ② ③
- 54. #TERAKOYAFORCE #salesforce #devsumi53 ② Einstein Chatbots - Check Ono By ContactId, OnoShitei ① ● ① OnoHantei Honest True Fales ● ② Einstein Chatbots - Check Ono By ContactId, OnoShitei API Einstein_Chatbots_Check_Ono_By_ContactId_OnoShitei ②
- 55. #TERAKOYAFORCE #salesforce #devsumi54 ① ● ① Einstein Chatbots - Get Contact By Email Einstein Chatbots - Check Ono By ContactId, OnoShitei
- 57. #TERAKOYAFORCE #salesforce #devsumi56 ① ● ① ● ② ✉ ● ③ [System] Email API Email ① ② ③
- 58. #TERAKOYAFORCE #salesforce #devsumi57 ① ● ① ● ② Einstein Chatbots - Get Contact By Email ● ③ Email(Text) 1: ContactId 2: Name 3: OnoName 4: OnoZaishitsu 5: RiyouKaisu ① ② ③
- 59. #TERAKOYAFORCE #salesforce #devsumi58 ① ● ① {!Name} ● ② {!RiyouKaisu} ● ③ :[System] OnoShitei 18 ① ② ③
- 60. #TERAKOYAFORCE #salesforce #devsumi59 ① ● ① Einstein Chatbots - Check Ono By ContactId, OnoShitei ● ② 1 ContactId(Text) 2 OnoShitei(Text) Hantei(Boolean) ● ③ Hantei(Boolean) True ① ② ③
- 61. #TERAKOYAFORCE #salesforce #devsumi60 ② ● ① RiyouKaisu(Text) 10 ● ② API KinenCampaign ① ②
- 62. #TERAKOYAFORCE #salesforce #devsumi61 ③ ● ● ① {!Riyoukaisu} ! ● ② {!Name} ● ③ {!OnoName} 500 ● ④ {!Riyoukaisu} {!Name} "50%OFF" URL # ● https://www.salesforce.com/jp/solutions/small- business-solutions/customer-stories/ ① ② ③ ④
- 65. #TERAKOYAFORCE #salesforce #devsumi64 • • • Apex • • • Einstein Next Best Action
- 67. #TERAKOYAFORCE #salesforce #devsumi66 ■Salesforce AWS S3 → AWS Amazon transcribe ■ CommnityCloud Winter’18 CommunityCloud ■iPaaS mulesoft×Salesforce×○○○○○○○ ■Salesforce Kintone Kintone×Salesforce×gusuku Customine ★