24/7 network monitoring and after hours maintenance support service - ConcordantOne Tech
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The document outlines a 24/7 NOC service with features like no minimum device requirements, monthly per-device pricing, and true 24/7 monitoring. It emphasizes benefits such as a significant reduction in operational expenses, increased profit margins, and the ability to scale without additional staff. The service requires setting up an account in the client's RMM and PSA systems to start utilizing support from a dedicated NOC team.
24/7 network monitoring and after hours maintenance support service - ConcordantOne Tech
- 2. Service Features No minimum devices, No Setup cost True 24 by 7 alert monitoring and remediation. Monthly payment, per device pricing. Multi-level escalation support Dedicated NOC team and Account manager Multi-point Quality control Plug and Play White Label NOC services
- 3. 24 by 7 Monitoring Remediation
- 4. Patch Management Back up Management Anti Virus Management
- 5. You Benefit From Managing strict SLAs using our services Increased profit margins and high cost- to-benefit ratio Scaling your business without adding additional staff.
- 6. Our NOC works using your RMM and PSA To get started with our services you need to create an account for the NOC in your RMM & PSA. Create a new board or queue in your PSA. RMM PSA
- 7. Access to a wide range of skill sets Giving You Control Over How the NOC work for you
- 8. Up to 60% reduction in operational expenses 75 % first touch resolution Under 2% alert escalation rate No Setup cost
- 9. And not having to pay for building One
- 10. Running Stress free & highly Profitable MSP Business