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Customerservicetrainingtips.com
25 Customer Service
Training Tips
By CustomerServiceTrainingTips.com
Customerservicetrainingtips.com
Before We Begin
“The age
of the
customer”
Customerservicetrainingtips.com
Customer Service Training Tip 1
Customer service
training needs to
create life changing
customer service.
Good service will get
you to the front of the
unemployment line.
Customerservicetrainingtips.com
Customer Service Training Tip 2
Size Matters. Smaller training sessions
means increased participation.
Customerservicetrainingtips.com
Customer Service Training Tip 3
Too long creates
cognitive overload
and that reduces
retention and learning.
Customerservicetrainingtips.com
Customer Service Training Tip 4
Medieval
Torture
Customerservicetrainingtips.com
Customer Service Training Tip 5
wins, but
must be
meaningful
Customerservicetrainingtips.com
Customer Service Training Tip 6
No one
attends
customer
service
training.
Customerservicetrainingtips.com
Customer Service Training Tip 7
100
%
Customerservicetrainingtips.com
Customer Service Training Tip 8
Customerservicetrainingtips.com
Customer Service Training Tip 9
Micro Learning
Customerservicetrainingtips.com
Customer Service Training Tip 10
Objectives
Customerservicetrainingtips.com
Customer Service Training Tip 11
Success in
8 seconds
Customerservicetrainingtips.com
Customer Service Training Tip 12
Make it easy for the
participant to see
how it benefits
them.
Customerservicetrainingtips.com
Customer Service Training Tip 13
Customerservicetrainingtips.com
Customer Service Training Tip 14
I was right!
Customerservicetrainingtips.com
Customer Service Training Tip 15
Reduce
Resistance
Increase
Retention
Customerservicetrainingtips.com
Customer Service Training Tip 16
Managers & Supervisors
Customerservicetrainingtips.com
Customer Service Training
Tip 17
Customerservicetrainingtips.com
Customer Service Training Tip 18
Empathy Matters
Customerservicetrainingtips.com
Customer Service Training Tip 19
Customerservicetrainingtips.com
Customer Service Training Tip 20
Plain and simple,
create team member
advocates.
Customerservicetrainingtips.com
Customer Service Training Tip 21
Demonstrate,
demonstrate,
demonstrate
Customerservicetrainingtips.com
Customer Service Training Tip 22
1
4
0
Customerservicetrainingtips.com
Customer Service Training Tip 23
Customerservicetrainingtips.com
Customer Service Training Tip 24
Mix it up
Customerservicetrainingtips.com
Customer Service Training Tip 25
R.I.P
Lecture
Customerservicetrainingtips.com
Want more customer service
training tips & ideas...
Visit CustomerServiceTrainingTips.com
It’s packed with valuable ideas to reduce training time and increase retention.
Visit now. You’ll be glad you did
Customerservicetrainingtips.com
Just for looking
at my 25 favorite
customer service
training tips I’d
like you to have
this as my gift to
you...
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25 customer service training tips

Editor's Notes

  • #2: These awesome 25 Customer Service Training Tips are designed to help inspire and motivate people to provide exceptional service during every interaction. customerservicetrainingtips.com
  • #3: We’ve entered the age of the customer they will demand a new level of customer obsession. That means good service will no longer be enough for long term success.
  • #29: These awesome 25 Customer Service Training Tips are designed to help inspire and motivate people to provide exceptional service during every interaction. customerservicetrainingtips.com
  • #30: Get your FREE Copy of Customer Service from A to Z Here http://eepurl.com/bnjjLf