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3 different flavours of building chatbots with Microsoft

S
Sammy Deprez

The document discusses various tools for building chatbots using Microsoft's Bot Framework, including the Bot Framework SDK, Bot Framework Composer, and Power Virtual Agents. It highlights the capabilities of each tool, such as conversation modeling, natural language processing, and the ability to interact across multiple platforms. Additionally, it emphasizes the ease of use for developers and the potential for no-code solutions in chatbot development.

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Building chat bots with Microsoft 3 different flavors Sammy Deprez
• Husband, Father of 2 • Partner at • Core Member at • Passionate about #Data and #AI • Belgian organizer • “AI Talk” Host Hi There!
• What are chat bots • Bot Framework SDK • Bot Framework Composer • Power Virtual Agent • Tools • Qna Maker • LUIS • Voice • Pricing
A Chatbot
An app What are bots?
An app • Different • Input What are bots?
An app • Different • Input • UX What are bots?
Nothing new
Bot Framework SDK
Bot Framework SDK The Bot Framework SDK v4, part of the Bot Framework, provides the most comprehensive experience for building conversation applications. With the Bot Framework SDK, developers can easily model and build sophisticated conversation using their favorite programming languages. With the Bot Framework SDK, you can build bots that converse free-form or your bot can also have more guided interactions where it provides the user choices or possible actions. The conversation can use simple text or more complex rich cards that contain text, images, and action buttons. You can add natural language interactions and questions and answers, which let your users interact with your bots in a natural way.
• Open Source • 4th of March 206 • 2.310 commits , 155 contributors • 124 releases • Programming Languages • C# • Java (preview) • JavaScript • Python Bot Framework SDK
• Microsoft Teams (A) • Skype (A) • Exchange (A) • Direct Line (A) • Web Chat (A) • Cortana (A) • Facebook (A) • Slack (A) • Kik (A) • Telegram (A) • Line (A) • GroupMe (A) • Twilio (SMS) (A) • WhatsApp (via Twilio) • Alexa • Google Home • Google Hangouts • WebEx • Console Channels & Adapters
Coding…..
Bot Framework Composer [PREVIEW]
SDK + • A visual editing canvas for conversation flows • In context editing for language understanding (NLU) • Tools to train, test and manage language understanding (NLU) and QnA components • Language generation and templating system • A ready-to-use bot runtime executable
3 different flavours of building chatbots with Microsoft
Power Virtual Agent
• Power to the business • Natural Conversations • Take Action 1-2-3
Monitoring
Tool - QnA Maker
What company of “Elon Musk” makes flamethrowers
3 different flavours of building chatbots with Microsoft
• No Code • Automatic Extraction • Multi Turn Conversations • Active Learning • Scaling • Supports +50 languages • Dutch included ;) QnA Maker
Tool - LUIS
Language Understanding I want to book a flight INTENT I want to book a flight tomorrow to SEA INTENT + MULTIPLE ENTITIES I want to book a flight to JFK INTENT + ENTITY I want to book a flight from BRU to JFK INTENT + ENTITY (ROLES)
Tool – Voice Enabling
Let’s get …. practical
Let’s talk money!
Questions? Now or @sammydeprez

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3 different flavours of building chatbots with Microsoft

  • 1. Building chat bots with Microsoft 3 different flavors Sammy Deprez
  • 2. • Husband, Father of 2 • Partner at • Core Member at • Passionate about #Data and #AI • Belgian organizer • “AI Talk” Host Hi There!
  • 3. • What are chat bots • Bot Framework SDK • Bot Framework Composer • Power Virtual Agent • Tools • Qna Maker • LUIS • Voice • Pricing
  • 6. An app • Different • Input What are bots?
  • 7. An app • Different • Input • UX What are bots?
  • 10. Bot Framework SDK The Bot Framework SDK v4, part of the Bot Framework, provides the most comprehensive experience for building conversation applications. With the Bot Framework SDK, developers can easily model and build sophisticated conversation using their favorite programming languages. With the Bot Framework SDK, you can build bots that converse free-form or your bot can also have more guided interactions where it provides the user choices or possible actions. The conversation can use simple text or more complex rich cards that contain text, images, and action buttons. You can add natural language interactions and questions and answers, which let your users interact with your bots in a natural way.
  • 11. • Open Source • 4th of March 206 • 2.310 commits , 155 contributors • 124 releases • Programming Languages • C# • Java (preview) • JavaScript • Python Bot Framework SDK
  • 12. • Microsoft Teams (A) • Skype (A) • Exchange (A) • Direct Line (A) • Web Chat (A) • Cortana (A) • Facebook (A) • Slack (A) • Kik (A) • Telegram (A) • Line (A) • GroupMe (A) • Twilio (SMS) (A) • WhatsApp (via Twilio) • Alexa • Google Home • Google Hangouts • WebEx • Console Channels & Adapters
  • 15. SDK + • A visual editing canvas for conversation flows • In context editing for language understanding (NLU) • Tools to train, test and manage language understanding (NLU) and QnA components • Language generation and templating system • A ready-to-use bot runtime executable
  • 18. • Power to the business • Natural Conversations • Take Action 1-2-3
  • 20. Tool - QnA Maker
  • 21. What company of “Elon Musk” makes flamethrowers
  • 23. • No Code • Automatic Extraction • Multi Turn Conversations • Active Learning • Scaling • Supports +50 languages • Dutch included ;) QnA Maker
  • 25. Language Understanding I want to book a flight INTENT I want to book a flight tomorrow to SEA INTENT + MULTIPLE ENTITIES I want to book a flight to JFK INTENT + ENTITY I want to book a flight from BRU to JFK INTENT + ENTITY (ROLES)
  • 26. Tool – Voice Enabling
  • 27. Let’s get …. practical