The document outlines three key features to consider when evaluating RFP software on ServiceNow: a powerful knowledge library for efficient information retrieval, enhanced supplier communication to manage queries and deadlines, and a robust RFP evaluation system for comparative analysis of supplier responses. It emphasizes the importance of organization, access control, and automated workflows for effective sourcing management. Additionally, it promotes Aavenir RFPFlow as a solution to streamline these processes within a collaborative framework.