365 Data Centers Presentation for Carriers, Cloud, Content and Channel
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365 Data Centers offers secure colocation services with a focus on supporting small and medium-sized businesses, having maintained 100% uptime across its 17 data centers since its founding in 2012. The company emphasizes flexibility with its service offerings, including short-term bundling options and a robust ecosystem of over 80 carriers. Their commitment to customer care is reinforced by 24x365 support and adherence to high security and reliability standards.
365 Data Centers Presentation for Carriers, Cloud, Content and Channel
- 1. Partnering with 365 Data Centers
- 2. 365 Data Centers Confidential 2 Agenda Company Overview Market Trends Products & Services Reliability & Performance • Public cloud growth • Private cloud adoption • Security & reliability • Gradual migration • Our History • What We Do • Who We Are • Core Values • Uptime • Security • Customer Care • Customers & Partners The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. • Our Approach • Quick Start Bundles • 365 Difference
- 4. 365 Data Centers Confidential 4 Who we are… Our History Founded in 2012, we have history of operational excellence Proven team with experience in building customer-focused telecom and data center solutions All 17 data centers have had 100% uptime since the company was formed Our Approach Committed to making it easier to leverage colocation to allow rapid business growth Quick Start – colocation and Internet bundle, no long-term commitment, monthly option Long-term, value-based options (24 and 60 month); early move in, extended start date option Secure and reliable with SSAE 16 certifications and 24x365 Customer Support Center Our Ecosystem 80+ carriers within our data centers Ecosystem of cloud, content, carriers, and local business and community leaders 4,000 MSPs, systems integrators and IT solutions provider partners Easy Trusted Connected
- 5. Problem: data centers are not cloud-like 365 Data Centers Confidential 5 Over the past decade as consump1on models have changed, the data center industry has become more inflexible, catering to enterprise needs not SMBs.
- 6. 365 Data Centers Confidential 6 Data center and cloud trends Sources: Data Center Knowledge, Data Center Dynamics, Cisco, Wikibon, DCD Intelligence, DRT North America Campos Research & Analysis Survey Results Webinar (2013); http://www.gartner.com/newsroom/id/2643919; 451 Research TheInfoPro Wave 5 Cloud Computing Study Public cloud IaaS grew to $9 billion and SaaS to $20 billion in 2013, though most of IT sits outside of the public cloud. $3.7 trillion spent on IT Worldwide in 2013. Cloud represents less than 1% of WW IT Spending. 35% of businesses plan to deploy an internal private cloud in the next 12 months. Key pain points for most businesses migra1ng to the cloud are security, migra1on, integra1on and lack of an internal process. 91% of IT staff have had an unplanned data center outage in the last 24 months. 13% increase in outsourced data center space is due to organiza1ons requiring larger IT capacity combined with having much smaller budgets.
- 7. 365 Data Centers Confidential 7 What we do… 365 Data Centers provides secure and reliable colocation services that offer an easier way to grow your business and connect to the cloud. Trusted Connected Easy
- 8. Our approach New approach An easier way to do business Local approach SMBs not enterprises More than just the top tier markets 365 Data Centers Confidential 8
- 9. 365 Data Centers customer & partner ecosystem 365 Data Centers Confidential 9 Networks Content Businesses
- 10. History of 365 Data Centers 2012 2013 2014 Acquires 16 facilities from Equinix John Scanlon joins as CEO Quick Start “no commit” Bundle Acquires Evocative in Emeryville 365 Main relaunches as 365 Data Centers
- 11. Why 365 Data Centers? Trusted. 365 Data Centers Confidential 11 Trusted Reliable 100% SLA; 100% uptime across all facilities since the company was formed Proven escalation and natural disaster methods and procedures 24x365 live support Network Operations Center Proven Industry standard certifications and complicance Majority of customers on long term contracts Top tier carriers – Verizon, Level 3, CenturyLink, XO, TW Telecom, TW Cable Secure 24x365 site monitoring through Security Operations, ID Cam, motion sensors, alarms, and recording Restricted access
- 12. Why 365 Data Centers? Connected. 365 Data Centers Confidential 12 Connected Carrier Access 80+ carriers with an average of 10 carriers per site 150 pops with access to thousands of fiber-lit buildings and hundreds of thousands of subscribers Sub-five millisecond latency within the 16 metro markets Content and Cloud Ecosystem Access to high value content and CDNs – Access, Comcast, Limelight Access to cloud, SaaS and business continuity providers 4,000 MSPs, integrators, and IT solution providers Community Focused Jobs created through technology hub development Enable Business improvement zones Involved with city planners and local technology councils Channel Friendly Model
- 13. Why 365 Data Centers? Easy. 365 Data Centers Confidential 13 Easy Flexible Quick Start – colocation and Internet bundle, no long-term commitment Value-based options (24 and 60 month incentives); early move in choices, extended start date option Quick quoting and partner sales support Scalable Facilities are right-sized; not over engineered Locally based/nationally accessible: 17 Tier 1 and Tier 2 locations 191,000 available square feet, 6,000+ available cabinets, 9 megawatts of available power Choice Cabinet and colocation sizes Carrier neutral Connectivity - Fiber, Ethernet, COAX, or POTS options
- 14. 365 Main Confidential 14 Channel Partners and Carrier Partners Channel Program Support − Dedicated account director − Business development − Simple and easy processes − Quarterly newsletter for product updates and company news − Data center tours Marketing − Marketing planning − Event support − Co-branded materials and demand generation − PR and Social Media support − Profile listing on our website Training − Partner toolkit − Product, positioning and pricing training
- 15. Our Services
- 16. Emeryville San Jose Phoenix Dallas Seattle St. Louis Chicago Detroit Cleveland Indianapolis Nashville Tampa Reston Pittsburgh Buffalo Philadelphia New York Emeryville Headquarters Data Center and Customer Service Center Nationwide footprint • 100% Uptime SLA • 24x365 live personnel available • Established escalation procedures • 24x365 alarm management • Technicians on-call 24x365 365 Data Centers Confidential 16 • 17 loca1ons in the U.S. • All Metropolitan Tier 1 and Tier 2 ci1es • Mostly downtown loca1ons • 80+ carriers and local access providers
- 17. 365 Data Centers products & services 365 Data Centers Confidential 17 Space Turn-key solutions Available cabinets Custom private cages and suites Flexible workspace 24x365 NOC 191K available sq feet in Tier 1 and 2 markets 6,000+ total cabs Certified to the highest industry standards and compliance requirements
- 18. 365 Data Centers products & services 365 Data Centers Confidential 18 Power UPS backed power for AC options UPS n+1 design AC power – 120V, 208V, 208V 3 phase DC power available from redundant A and B plants Generator backup Onsite fuel storage Priority fuel contracts 100% uptime SLA 100% Up1me Since company formed
- 19. 365 Data Centers products & services 365 Data Centers Confidential 19 Cross connects Carrier neutral facilities 10+ carrier options in each facility and growing Connectivity to cloud providers and solutions Onsite Meet Me Rooms Fiber, Ethernet, COAX, or POTS connectivity options Remote hands Value engineering Network layout Cabinet layout Deployment engineering Secure shipping and receiving Design & Support
- 20. 365 Data Centers Confidential 20 365 Quick Start colocation bundle Easy way to get startedQuick Start Full Cab 2kW Quick Start Full Cab 3kW Quick Start Full Cab 5kW Monthly Charge $ 800 $ 1,300 $ 2,100 One Time Charge $ 1,200 $ 1,500 $ 1,750 Monthly Term Full Cabinet 1x120V 20A 1x120V 30A 2x208V 30A Cross-connect Two cross-connects Internet access 5Mbps 5Mbps 10Mbps Easy way to get started
- 22. Reliability & performance 365 Data Centers Confidential 22 100 power outages 56 lightening storms 31 tornados 9 extreme hot days 563 hail storms 5 hurricanes 389 floods Maintained Up1me Over the past decade
- 23. Reliability & performance 365 Data Centers Confidential 23 Security Meet Me spaces restricted and escorted carriers Customers have 24x365 secure access 24x365 site monitoring through Security Opera1ons ID Cam, authen1ca1on for entry Mo1on sensor, alarms and recording Dry pipe pre-‐ac1on system Heat and smoke detector above and below raised floors CRAC units 72 degrees =/-‐5 Humidity maintained at 35-‐55% ASHRAE Standards Environmentals 24x365 on-‐site access to CSC Physical site – 2 factor
- 24. World class customer care 365 Data Centers Confidential 24 Customer Support Center (CSC) is an “always available” support team Commiced to providing our customers with consistent high-‐quality service Contact us for anything! We’re here to help. Customer Care
- 25. Our approach SMBs 365 Data Centers Confidential 25 Channel Economic Dev. Easy and Flexible Connected Hybrid cloud Data Centers Downtown Tier 1 and 2 Markets
- 26. Next Steps