4 e-government
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E-government refers to the use of information and communication technologies by government agencies to provide more convenient, efficient, and transparent services to citizens and businesses. The key components of e-government are the technological, social, political, and service aspects. E-government aims to transform government services through digital means to improve delivery of information and public services. E-governance differs from e-government in that it focuses more on wider citizen participation in decision making through the use of technology.
4 e-government
- 1. E-GOVERNMENT
- 2. INTRODUCTION Concept of e-government started in early 1990s High potential channel for supporting a frontend and back end applications. Internet brings more transparency and faster services
- 3. WHAT IS E-GOVERNMENT ? It is the transformation of government to provide Efficient Convenient & Transparent Services to the Citizens & Businesses through Information & Communication Technologies
- 4. ACCORDING TO WORLD BANK E-Government refers to the Use of information technologies that have the ability to transform relations with citizens, businesses, and other arms of government . These technologies can serve better delivery of government services to citizens. 4
- 5. WHY E-GOVERNMENT 1. citizen service 2. provide access to information to empower citizens 3. so that they can make better lives, for themselves and for the next generation.
- 6. COMPONENTS OF E-GOVERNMENT Technological Component Social Component Political Component Service Component 6
- 7. TYPES OF INTERACTIONS IN E- GOVERNANCE 10/29/2016 7
- 8. WHAT DO LEADING NATIONS AIM IN EGOV? Interactive Public Services Public Procurement Public Internet Access Points Broadband Connectivity Interoperability Culture & Tourism Secure G2G Communicat ions
- 9. E-GOVERNMENT & E-GOVERNANCE e-Government Transformation of Government Modernization of processes & functions Better delivery mechanisms Citizens are recipients e-Governance A decisional process Use of ICT for wider participation of citizens Citizens are participants ------------------------------------------------------------------------- ------------------------------------- E-Governance refers to the development and enforcement of the policies, laws and regulations necessary to support the functioning of govermental units, while E-Government refers to the use of information technologies by government agencies .
- 10. EXAMPLES OF E-SERVICES – G2C • Birth Certificate • Health Care • School Admission • Scholarships • e-Learning • Examination Results • Employment Services • Vehicle Registration • Driver’s License • Passport/Visa • Agriculture • Land Record • Property Registration • Marriage Certificates • Taxes • Utility Services • Municipality Services • Pensions • Insurance • Health Care • Death Certificate
- 11. EXAMPLES OF E-SERVICES – G2B Close Expand Operate Start-up Explore Opportunities •Approvals •Permissions •Registrations •Returns •Taxes •Permits •Compliance •Approvals •Permissions •Project Profiles •Infrastructure •State Support •Approvals •Compliance
- 13. BENEFITS TO GOVERNMENT Law & Policy-making e-Government can be a catalyst for legal reform Wider & faster dissemination of laws Faster & better formulation of policies Better Regulation Registration & Licensing - speedier Taxation – better revenues Environmental Regulations – better compliance Transportation & Police – more transparency More efficient Services to Citizens & Businesses Better Image Cost-cutting Better targeting of benefits Control of corruption
- 14. BENEFITS TO BUSINESS Increased velocity of business E.g Tradenet of Singapore Ease of doing business with Government e-Procurement Better Investment climate Transparency
- 15. BENEFITS TO CITIZENS Cost and time-savings Certainty in getting services Better quality of life Ease of access of information Added convenience – multiple delivery channels Possibility of self-service
- 16. THANK YOU