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5 Essential Google Analytics Tools for the
Data-Driven Marketer

   Today’s Host




   Alex Dunks
   Senior SEO Strategist




 webmarketing123           facebook.com/webmarketing123   #webmarketing123
•  Founded in 2004               •  Proprietary Attribution Tool

•  Custom KPI-based Scorecards   •  120+ Clients




                                                             #webmarketing123
Some Practical Matters

  Are the slides available?         Yes! Just email
                                     seo@webmarketing123.com



  Connect with us!
                                 @webmarketing123
   We’re live tweeting
   webinar highlights.            facebook.com/webmarketing123

                                  webmarketing123



  Want to learn more?

                  Request a Complimentary SEO Assessment Today.



                                                      #webmarketing123
The problem is not having
too little information.

It’s separating signal from noise.




                             #webmarketing123
Analytics Can Answer MANY Questions

  How many
  visitors do
                              Problem Recognition
 we get to our                                                        What
      site?	

                                                      keyword
                                                                  searches led
                                                                  to visitors to
                              Information Search                    our site?	


         What is our
         ratio of new
         vs. returning           Evaluation of
           visitors?	

          Alternatives            What are our
                                                         most popular
                                                          webpages?	


                                   Purchase
           How many people         Decisions
             fill out our	

            “Contact us”
                form?	

                            What is my
                                   Purchase          Average
                                                    Order Value
                                                      (AOV)?	


                                                                    #webmarketing123
Including many questions “of the moment”

 Mobile
   What % of traffic is on mobile devices? Is that
    segment bouncing more? Converting less? Is your
    website mobile & tablet-friendly?

 Online/Offline Correlation
   How have offline marketing campaigns impacted
    website traffic and conversions?

 Content Marketing Strategy
   Which pieces of content are getting the most
    engagement? Use them in content nurturing
    programs or promote them on your site.

                                              #webmarketing123
But we have to walk
before we can run.

And we have to ask ourselves which
questions are most closely tied to revenue
and can make us a hero at our company.




                                      #webmarketing123
Webinar Agenda

1   Evaluate Your Traffic Through the Lens of Keywords

2   Creating Goals, Funnels and Setting Goal Values

3   Social Interactions / Conversions

4   Custom Dashboards

5   The Power of Regular Expressions

6   More Tips & Tricks



                                                 #webmarketing123
Webinar Agenda

1   Evaluate Your Traffic Through the Lens of Keywords

2   Creating Goals, Funnels and Setting Goal Values

3   Social Interactions / Conversions

4   Custom Dashboards

5   The Power of Regular Expressions

6   More Tips & Tricks



                                                 #webmarketing123
Evaluate Your Traffic Through
the Lens of Keywords:

  Branded vs Non-Branded
  Head term vs Long Tail
  Organic vs Paid Clicks


                            #webmarketing123
Branded vs Non-Branded Terms

webmarketing123     bay area seo company
webmarketing 123    digital maketing company
web marketing 123   social media marketing




                                        #webmarketing123
Head Match vs Long Tail




                          #webmarketing123
Organic vs Paid Search




                         #webmarketing123
Organic vs Paid Search




Stop paying for clicks… there goes your traffic
                                         #webmarketing123
Webinar Agenda

1   Evaluate Your Traffic Through the Lens of Keywords

2   Creating Goals, Funnels and Setting Goal Values

3   Social Interactions / Conversions

4   Custom Dashboards

5   The Power of Regular Expressions

6   More Tips & Tricks



                                                 #webmarketing123
You’ve produced content. Great.




 But is it actually driving conversions?

                                    #webmarketing123
Focus on Conversions,
Not Traffic or Pageviews

  Goal & Event Tracking
  Goal Values
  Goal Funnels


                           #webmarketing123
Analytics won’t track Conversions unless
you set them up as Goals:

 Contact Us Forms
 Quick Inquiry Forms
 Call back requests
 Trial/Demo Registrations
 Webinar Registrations
 Downloadable Content behind a lead generation form
 Content not held behind a form (e.g. PDFs)
 Product Video Views
 Podcast or Webinar Downloads
 Specific Text Links (use event tracking)
                                               #webmarketing123
Goals vs. Events




Goals:                                  Events:
•  Visits to specific (Thank You) URL   •  Tracking clicks
•  Pages/Visit                                •  Email links
•  Time on Site                               •  PDF Download
•  Track Events as a Goal                     •  Video Play



                                                                #webmarketing123
Analytics won’t track Conversions unless
you set them up as Goals or Events:




 Identify:                                 Why?:

 •  Who paused or fast-forwarded a video   •  Allows for quick lead/sales follow-up
 •  Who downloaded a piece of collateral   •  Fuels lead nurturing programs
 •  Who clicked on an ad                   •  Enables effective retargeting ads
 •  Who filled out a form
                                                                          #webmarketing123
Set Goal Values
1. Single Basic Value across all goals, e.g. “1”

2. Your actual average margin (or similar financial figure)

3. Calculated Value or Weighted Score, giving a score to
the different conversions. This can actually be worth the
time, as it forces you to measure the value of conversions.

For example:

Contact Us: 100 points
Webinar attendance: 10 points
E-book download: 5 points
Blog Comment: 2 points
                                                   #webmarketing123
Goal Funnels:

Where in your process
are your customers
abandoning?




                        #webmarketing123
Associate Revenue w/ Conversions




Conversions: Multi-Channel Funnels: Top Conversion Paths   #webmarketing123
Let’s Review:

Define conversions for your business goals

Establish goals in Analytics with a Thank You
page for each!

Set your goal values

Observe your Funnel: Where do visitors
abandon the goal path and analyze the data
to determine why.

                                          #webmarketing123
Webinar Agenda

1   Evaluate Your Traffic Through the Lens of Keywords

2   Creating Goals, Funnels and Setting Goal Values

3   Social Interactions / Conversions

4   Custom Dashboards

5   The Power of Regular Expressions

6   More Tips & Tricks



                                                 #webmarketing123
Evaluate the Impact of Your Social Media



   More Data          Same Cuteness




                                 #webmarketing123
Evaluate the Impact of Your Social Media




                                   #webmarketing123
Evaluate the Impact of Your Social Media




                                   #webmarketing123
Webinar Agenda

1   Evaluate Your Traffic Through the Lens of Keywords

2   Creating Goals, Funnels and Setting Goal Values

3   Social Interactions / Conversions

4   Custom Dashboards

5   The Power of Regular Expressions

6   More Tips & Tricks



                                                 #webmarketing123
Custom Dashboards




                    #webmarketing123
Custom Dashboards
Analyze metrics based on segments and time periods




  Measure:                       To assess:

      Visitor Behavior            If keywords need to be re-prioritized
      Seasonality Shifts          If landing pages need restructuring
      Traffic Source Activity     If high bounce rates need to be addressed
      Bounce Rate
                                                                      #webmarketing123
Custom Dashboards




                    #webmarketing123
Webinar Agenda

1   Evaluate Your Traffic Through the Lens of Keywords

2   Creating Goals, Funnels and Setting Goal Values

3   Social Interactions / Conversions

4   Custom Dashboards

5   The Power of Regular Expressions

6   More Tips & Tricks



                                                 #webmarketing123
Track your Long Tail
& Campaign Keywords
Through Regular Expressions




                        #webmarketing123
Use what you’ve learned:
 Analyze which keywords are leading to
more conversions and work to strengthen
them in your links and content.

 Consider removing poor-performing
keywords from your campaigns, and re-
allocating resources to higher-performing
paid or organic keywords.
	





                                        #webmarketing123
Webinar Agenda

1   Evaluate Your Traffic Through the Lens of Keywords

2   Creating Goals, Funnels and Setting Goal Values

3   Social Interactions / Conversions

4   Custom Dashboards

5   The Power of Regular Expressions

6   More Tips & Tricks (time permitting)



                                                 #webmarketing123
Tips & Tricks

 Track goals retroactively

 A/B Test with Content Experiments
(Website Optimizer has been retired)

 See what’s earning its keep on your site
with In-Page Analytics


                                         #webmarketing123
Key Takeaways
•  Stay focused on outcomes: Analytics provides an amazing
   breadth of data. Start by looking at conversions and the
   keywords and traffic sources that are driving them


•  Customize for Greater Benefit: Effective tracking of your
   website traffic and visitor behavior has a direct impact on
   your conversion goals. Establish Goals and start measuring!


•  Bring discipline into your decision-making process:
   Select metrics to measure and monitor them via custom
   dashboards or auto-emailed reports.




                                                          #webmarketing123
What can you gain from speaking with one of our analysts?



    Social Media Audit                Take a hard look at your competitors




    ‘Cost of the Problem’ Analysis                Compare digital strategies




          Request a Consultation: seo@webmarketing123.com
                                  bit.ly/wm123seo


          Connect with the Host: Alex.D@webmarketing123.com



                    webmarketing123    facebook.com/webmarketing123   @webmarketing123
Regular Expressions
Code snippets:
Reg Ex for more than 3 words: ^s*[^s]+(s+[^s]+){3}s*$	

Reg Ex for more than 2 words ^s*[^s]+(s+[^s]+){2}s*$	

RegEx for Campaign Keywords: a|b| (phrase match)	

RegEx for Campaign Keywords + Variations: ^a$|^b$|^c$|^d$|^d$ (exact match)	

	

	

	

	

	

                                                Walk-through:
                                                                               	

                                                http://mz.cm/Mfd7Ds

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5 essential google analytics tools for the data driven marketer

  • 1. 5 Essential Google Analytics Tools for the Data-Driven Marketer Today’s Host Alex Dunks Senior SEO Strategist webmarketing123 facebook.com/webmarketing123 #webmarketing123
  • 2. •  Founded in 2004 •  Proprietary Attribution Tool •  Custom KPI-based Scorecards •  120+ Clients #webmarketing123
  • 3. Some Practical Matters   Are the slides available? Yes! Just email seo@webmarketing123.com   Connect with us! @webmarketing123 We’re live tweeting webinar highlights. facebook.com/webmarketing123 webmarketing123   Want to learn more? Request a Complimentary SEO Assessment Today. #webmarketing123
  • 4. The problem is not having too little information. It’s separating signal from noise. #webmarketing123
  • 5. Analytics Can Answer MANY Questions How many visitors do Problem Recognition we get to our What site? keyword searches led to visitors to Information Search our site? What is our ratio of new vs. returning Evaluation of visitors? Alternatives What are our most popular webpages? Purchase How many people Decisions fill out our “Contact us” form? What is my Purchase Average Order Value (AOV)? #webmarketing123
  • 6. Including many questions “of the moment” Mobile   What % of traffic is on mobile devices? Is that segment bouncing more? Converting less? Is your website mobile & tablet-friendly? Online/Offline Correlation   How have offline marketing campaigns impacted website traffic and conversions? Content Marketing Strategy   Which pieces of content are getting the most engagement? Use them in content nurturing programs or promote them on your site. #webmarketing123
  • 7. But we have to walk before we can run. And we have to ask ourselves which questions are most closely tied to revenue and can make us a hero at our company. #webmarketing123
  • 8. Webinar Agenda 1 Evaluate Your Traffic Through the Lens of Keywords 2 Creating Goals, Funnels and Setting Goal Values 3 Social Interactions / Conversions 4 Custom Dashboards 5 The Power of Regular Expressions 6 More Tips & Tricks #webmarketing123
  • 9. Webinar Agenda 1 Evaluate Your Traffic Through the Lens of Keywords 2 Creating Goals, Funnels and Setting Goal Values 3 Social Interactions / Conversions 4 Custom Dashboards 5 The Power of Regular Expressions 6 More Tips & Tricks #webmarketing123
  • 10. Evaluate Your Traffic Through the Lens of Keywords:   Branded vs Non-Branded   Head term vs Long Tail   Organic vs Paid Clicks #webmarketing123
  • 11. Branded vs Non-Branded Terms webmarketing123 bay area seo company webmarketing 123 digital maketing company web marketing 123 social media marketing #webmarketing123
  • 12. Head Match vs Long Tail #webmarketing123
  • 13. Organic vs Paid Search #webmarketing123
  • 14. Organic vs Paid Search Stop paying for clicks… there goes your traffic #webmarketing123
  • 15. Webinar Agenda 1 Evaluate Your Traffic Through the Lens of Keywords 2 Creating Goals, Funnels and Setting Goal Values 3 Social Interactions / Conversions 4 Custom Dashboards 5 The Power of Regular Expressions 6 More Tips & Tricks #webmarketing123
  • 16. You’ve produced content. Great. But is it actually driving conversions? #webmarketing123
  • 17. Focus on Conversions, Not Traffic or Pageviews   Goal & Event Tracking   Goal Values   Goal Funnels #webmarketing123
  • 18. Analytics won’t track Conversions unless you set them up as Goals:  Contact Us Forms  Quick Inquiry Forms  Call back requests  Trial/Demo Registrations  Webinar Registrations  Downloadable Content behind a lead generation form  Content not held behind a form (e.g. PDFs)  Product Video Views  Podcast or Webinar Downloads  Specific Text Links (use event tracking) #webmarketing123
  • 19. Goals vs. Events Goals: Events: •  Visits to specific (Thank You) URL •  Tracking clicks •  Pages/Visit •  Email links •  Time on Site •  PDF Download •  Track Events as a Goal •  Video Play #webmarketing123
  • 20. Analytics won’t track Conversions unless you set them up as Goals or Events: Identify: Why?: •  Who paused or fast-forwarded a video •  Allows for quick lead/sales follow-up •  Who downloaded a piece of collateral •  Fuels lead nurturing programs •  Who clicked on an ad •  Enables effective retargeting ads •  Who filled out a form #webmarketing123
  • 21. Set Goal Values 1. Single Basic Value across all goals, e.g. “1” 2. Your actual average margin (or similar financial figure) 3. Calculated Value or Weighted Score, giving a score to the different conversions. This can actually be worth the time, as it forces you to measure the value of conversions. For example: Contact Us: 100 points Webinar attendance: 10 points E-book download: 5 points Blog Comment: 2 points #webmarketing123
  • 22. Goal Funnels: Where in your process are your customers abandoning? #webmarketing123
  • 23. Associate Revenue w/ Conversions Conversions: Multi-Channel Funnels: Top Conversion Paths #webmarketing123
  • 24. Let’s Review: Define conversions for your business goals Establish goals in Analytics with a Thank You page for each! Set your goal values Observe your Funnel: Where do visitors abandon the goal path and analyze the data to determine why. #webmarketing123
  • 25. Webinar Agenda 1 Evaluate Your Traffic Through the Lens of Keywords 2 Creating Goals, Funnels and Setting Goal Values 3 Social Interactions / Conversions 4 Custom Dashboards 5 The Power of Regular Expressions 6 More Tips & Tricks #webmarketing123
  • 26. Evaluate the Impact of Your Social Media More Data Same Cuteness #webmarketing123
  • 27. Evaluate the Impact of Your Social Media #webmarketing123
  • 28. Evaluate the Impact of Your Social Media #webmarketing123
  • 29. Webinar Agenda 1 Evaluate Your Traffic Through the Lens of Keywords 2 Creating Goals, Funnels and Setting Goal Values 3 Social Interactions / Conversions 4 Custom Dashboards 5 The Power of Regular Expressions 6 More Tips & Tricks #webmarketing123
  • 30. Custom Dashboards #webmarketing123
  • 31. Custom Dashboards Analyze metrics based on segments and time periods Measure: To assess:   Visitor Behavior   If keywords need to be re-prioritized   Seasonality Shifts   If landing pages need restructuring   Traffic Source Activity   If high bounce rates need to be addressed   Bounce Rate #webmarketing123
  • 32. Custom Dashboards #webmarketing123
  • 33. Webinar Agenda 1 Evaluate Your Traffic Through the Lens of Keywords 2 Creating Goals, Funnels and Setting Goal Values 3 Social Interactions / Conversions 4 Custom Dashboards 5 The Power of Regular Expressions 6 More Tips & Tricks #webmarketing123
  • 34. Track your Long Tail & Campaign Keywords Through Regular Expressions #webmarketing123
  • 35. Use what you’ve learned:  Analyze which keywords are leading to more conversions and work to strengthen them in your links and content.  Consider removing poor-performing keywords from your campaigns, and re- allocating resources to higher-performing paid or organic keywords. #webmarketing123
  • 36. Webinar Agenda 1 Evaluate Your Traffic Through the Lens of Keywords 2 Creating Goals, Funnels and Setting Goal Values 3 Social Interactions / Conversions 4 Custom Dashboards 5 The Power of Regular Expressions 6 More Tips & Tricks (time permitting) #webmarketing123
  • 37. Tips & Tricks  Track goals retroactively  A/B Test with Content Experiments (Website Optimizer has been retired)  See what’s earning its keep on your site with In-Page Analytics #webmarketing123
  • 38. Key Takeaways •  Stay focused on outcomes: Analytics provides an amazing breadth of data. Start by looking at conversions and the keywords and traffic sources that are driving them •  Customize for Greater Benefit: Effective tracking of your website traffic and visitor behavior has a direct impact on your conversion goals. Establish Goals and start measuring! •  Bring discipline into your decision-making process: Select metrics to measure and monitor them via custom dashboards or auto-emailed reports. #webmarketing123
  • 39. What can you gain from speaking with one of our analysts? Social Media Audit Take a hard look at your competitors ‘Cost of the Problem’ Analysis Compare digital strategies Request a Consultation: seo@webmarketing123.com bit.ly/wm123seo Connect with the Host: Alex.D@webmarketing123.com webmarketing123 facebook.com/webmarketing123 @webmarketing123
  • 40. Regular Expressions Code snippets: Reg Ex for more than 3 words: ^s*[^s]+(s+[^s]+){3}s*$ Reg Ex for more than 2 words ^s*[^s]+(s+[^s]+){2}s*$ RegEx for Campaign Keywords: a|b| (phrase match) RegEx for Campaign Keywords + Variations: ^a$|^b$|^c$|^d$|^d$ (exact match) Walk-through: http://mz.cm/Mfd7Ds