The document outlines 5 things to avoid when creating a service-oriented architecture (SOA):
1) Using the wrong people for the job and not ensuring those working on it have the proper skills and understanding of SOA.
2) Selecting technologies too early before properly analyzing requirements and testing options.
3) Not properly considering service design principles and how services should be designed.
4) Not fully understanding and factoring in business needs and how the SOA will improve key business processes.
5) Not planning and designing for the long-term and strategically how the SOA can evolve over time with the business.