Chris Leone
EVP, Fusion Applications Development
April 15, 2025
Introducing the Oracle AI Agent
Studio for Fusion Applications
The following is intended to outline our general product direction. It is
intended for information purposes only, and may not be incorporated
into any contract. It is not a commitment to deliver any material, code,
or functionality, and should not be relied
upon in making purchasing decisions. The development, release,
timing, and pricing of any features or functionality described for
Oracle’s products may change and remains at the sole discretion of
Oracle Corporation.
Safe harbor statement
2 Copyright © 2025, Oracle and/or its affiliates
What You’ll Learn Today
3 Copyright © 2025, Oracle and/or its affiliates
Transforming Fusion Applications with AI – We’re delivering over 150 Gen AI and AI Agent capabilities to
reshape enterprise automation.
Announcing Oracle AI Agent Studio – Our new agent platform empowers organizations to rapidly create,
deploy, and scale AI Agents.
Unlocking AI-Powered Innovation – We’re enabling customers, partners, and developers to drive automation
and business transformation with AI.
Delivering AI for Business Leaders – Our AI Agents enhance decision-making, streamline operations, and
improve business efficiency.
The AI Revolution – We’re optimizing enterprise workflows to empower employees and drive better outcomes
with AI.
Chris Leone
EVP, Fusion Applications Development
Oracle
4 Copyright © 2025, Oracle and/or its affiliates
Agenda
• Oracle AI Delivered Across Fusion Apps
• The Oracle AI Agent Studio
• Live demonstration
• How to engage and get started
SaaS Apps
Data
AI Services
Partners
Infrastructure
Oracle AI enhances every
layer of the enterprise
stack, works with leading
strategic partners
Copyright © 2025, Oracle and/or its affiliates
5
Copyright © 2025, Oracle and/or its affiliates
6
Fueled by Your
Enterprise Data
One Complete
Oracle Offering
Automatically
Included
High quality results from the
highest quality data, which
always remains private
Leading LLMs choose our
cloud, allowing us to select
from and curate the best-
suited models
Seamlessly built into the
applications at no extra
cost, fully delivered by
Oracle
Oracle is your trusted AI partner, delivering the benefits of AI
embedded directly into Fusion Applications
Copyright © 2025, Oracle and/or its affiliates
7
End-to-End AI Agent Solutions for Your Entire Enterprise
Delivering a complete set of AI Agent capabilities to drive automation & enterprise productivity
Author Answer Action
Agents with
personalized customer
context for advice,
guidance and decision
support
Quick to deploy, in app
experience, natural
language embedded in
the flow of work
NEW
Agents and agent
teams for simple to
complex business
workflows taking
supervised actions
Assemble
Shape the future of work for your teams in the Fusion AI Agent Studio, where
you can dream up, design, and deploy AI Agent workflows
AUTHOR: Embedded Intelligent Content to Enhance Productivity
Generative AI
User Experience
In the flow of work
Engineered Prompts
AI APIs in Application
AI Evaluation
Fusion Data
end
user
ID
__________________
________________
_________________
________________
_________
Generate
L A R G E L A N G U A G E
M O D E L i n O C I
• Seamlessly integrates with the existing
application experience
• Streamlines routine content creation,
summarization and recommendations
• Generates text in context of the business and
user
• Matches response tone to audience and
compliance requirements
• Aids and accelerates task completion with in-
process automation
A U T H O R
Oracle DB 23ai
Copyright © 2025, Oracle and/or its affiliates
8
Management Reporting Narratives Extract Information fromExpense Receipt Change Order Generation from Project Issue
Insight Narratives and Summary Project Program Status Summary Generation Job Match Snippet
Performance Review Summary Generate Email Message Response for Candidates
Performance Feedback and DevelopmentTips Generate Text Message Response for Candidates
Candidate Experience Summary
AI Guided Journey Using Preferred LLM Keywords Creation for Career Site Asset Selection GoalEvaluation Summary
Recommend Rules for Approval Engine
Simultaneous Email and Text Messagefor Candidates
Suggest Profile for Job or Position SubjectLine, SMS, Push Assisted Authoring Products and References Assisted Authoring
Email and Landing Page Assisted Authoring Win Stories from Won Opportunities
Suggest Goals Based On Previous PerformanceEvaluations Insight on Market CompositeData EmployeeRecognition Message Job Category Landing Pages GoalCreation Giving Feedback
SMART Team Goals
Generate Repair Suggestions from Past Service History Suggest Negotiation Requirements Generate Supplier Qualification Questions Summarize Supplier Registration Attachment Generate Shift Summary for Production Supervisor
Generate Description ofan Inspection Plan Version
Generate Supplier Negotiation Synopsis Generate Shift Notes for Operator Handoff
Supplier Code ofConduct Assistant MaterialHandling Assistant Price Change Assistant
Generate Sales Order Acknowledgment
Generate Sales Order Change Comments
Generate Work Order Notes Generate Negotiation Cover Page
Generate Repair Summary Summarize Purchase Order Details Benefits Advisor
EmployeeContracts Advisor Shift Scheduling Agent Document IO Agent Ledger Agent Account Reconciliation Agent Payments Agent ExpensePolicy Agent Project Management Agent
Generate Notes For Accrual Adjustments & Reversals
Maintenance Troubleshooting Advisor Retirement and Pensions Analyst
Order Import Assistant Quality Inspection Advisor Customer Service Summarization Agent
About Me for Connections
ServiceRequest Clarification Agent Knowledge Management Generator Field Service Route Optimization Agent Field Service Asset History Assistant ServiceRequest Category Advisor
Profitability and CostManagement Agent Contextual Data Exploration Agent Data Visualization Agent ServiceRequest TriageAssistant Work Order Assistant Field Service Continuous Operations Agent
Contracts Researcher Agent Customer Account Researcher Agent
Packaging and Sustainability Assistant Supplier Portal Support Advisor ProcurementPolicy Advisor Claim Policy Advisor Discretionary Discounting Advisor
Knowledge Articlefrom Source Doc
Knowledge Articlefrom SR
ChatAssistance Job Posting
Candidate Assistant Q&A Assisted Authoring in Fusion Interviews
Generate Survey Questions
Enhance Manager Performance Evaluations Career Site Content Assistant
Career Summary for Growth Tax Withholding Assistant
SR Responsefrom KnowledgeArticle
ChatSummarization
ChatSummary for Wrap Up Notes
SR Summarization Choose Attributes for Summarization
Question Answering in Search (KM)
HelpDesk Request Summarization Generate New Supplier Recommendations Win Story Assisted Authoring 10-K Summarization Generate ItemDescriptions
Generate Interview Summary
Generate Outreach Email
Short-form Authoring + Open RatePredictions Intelligence Data Mapping Generate Account Summary
Generate List ofInspection Characteristics
100+ Generative AI Features
Quick-to-deploy agents that craft summaries or generate text
Help desk knowledgebase
Goal setting
Suggest descriptions for individual and
team goals to foster greater alignment,
productivity, and collaboration.
Peer recognition
Compose recognition notes to acknowledge
an employee’s success in a style matching
your company culture.
Performance feedback
Draft feedback comments to help improve
employee performance and engagement.
Job postings
Create engaging job posting descriptions that
clearly convey a position's requirements and
success criteria.
Construct knowledgebase articles to answer
frequently asked questions with less time
and effort.
Employee growth recommendations
Give each employee AI-recommended growth
and learning opportunities that automatically
adapt to changes in their role and the business.
A U T H O R
Email, Landing page, Subject line, SMS, PUSH
authoring assistants
Quickly create personalized emails and landing pages,
subject lines, SMS messages, and push notifications for
better engagement
Service Request, Chat, and Phone summarization
Generate concise chat and phone transcript
summaries, ensuring seamless customer
interactions and agent transitions
Email Response, Appointment Agenda, Meeting Notes
authoring assistants
Automatically summarize meetings and emails,
extract key points, synthesize next steps, and
generate action items
Knowledge and Interview authoring assistants
Automate the creation of new knowledge base
content for live agents to review and edit prior to
posting
Appointment agenda authoring
from email
Automatically generates meeting agendas from
emails, saving time and helping to make every
meeting structured and productive.
Supplier negotiation synopsis
Generates a short synopsis of a negotiation tailored to
specific negotiation for a personalized and
professional touch
Repair suggestions
Generate repair suggestions and summarize past
service and recommend actions using the asset or
similar assets service history
Shift summaries
Provide a concise summary of shift highlights and key
points that need attention to facilitate a smooth
transition between shifts
Inspection instructions
Compose instructions that guide an inspection to
fast-track creation of an inspection plan
Sales order acknowledgement
Draft an order confirmation email including any order
for prompt customer communication
Narrative reporting
Assemble and produce insightful, data-rich financial,
management, and regulatory reports in a secure and
collaborative process
Pricing promotions
Summarize the promotional items and generate rich,
accurate and engaging promotion description
enabling increased productivity and standardization
Human Resources Service, Sales, and Marketing Supply Chain, Finance, and Procurement
Copyright © 2025, Oracle and/or its affiliates
10
Generative AI
11 Copyright © 2025, Oracle and/or its affiliates
Accomplish goals
across the organization and extended network
Observe. Plan. Act
to complete complex tasks with minimal human oversight
Integrate with internal and external systems
to make intelligent business decisions
12 Copyright © 2025, Oracle and/or its affiliates
What are AI Agents?
End-to-End artificial intelligence and tools
for the Enterprise
Copyright © 2025, Oracle and/or its affiliates
13
ANSWER: Contextual Guidance to Automate Knowledge-Heavy Tasks
AI Agents
Engineered Prompts
AI APIs in Application
AI Evaluation
Fusion Data
end
user
• Provides responses from knowledge documents via
chat interaction with business context
• Tailors recommendations from system data along
with knowledge documents
• Empowers users with precise answers and citations
• Accelerates business execution by providing
actionable in-context guidance throughout the
system
A N S W E R
__________________
________________
_________________
________________
_________
User Experience
In the flow of work
Chat
______________
_________
___________
Retrieval Augmented
Generation (RAG)
Documents
L L M - L A R G E R C O N T E X T
W I N D O W S
ID
Oracle DB 23ai
Document IO Agent
Ledger Agent
Payments Agent
Expense Policy Agent
Project Management
Agent
Account Reconciliation
Agent
Profitability and Cost
Management Agent
Advanced Prediction
Agent
Contextual Data
Exploration Agent
Data Visualization Agent
Master Data
Matching Agent
Supplier Portal
Support Advisor
Manufacturer
Onboarding
and Risk Assessment
Advisor
Procurement
Policy Advisor
Supplier Code of
Conduct Assistant
Product Regulations
and Compliance
Standards Advisor
Discretionary
Discounting Advisor
Price Change Assistant
Master Data Governance
and Standards Advisor
Customer Sales
Representative Guide
Order Import Assistant
Claim Policy Advisor
Packaging and
Sustainability Assistant
Sustainability
Policy Guide
Maintenance
Troubleshooting Advisor
Manufacturing Operational
Procedure Guide
Quality Inspection Advisor
Material Handling Assistant
Outbound Placarding Advisor
Supply Chain Planning
Process Guide
Delivery Instructions and
Restrictions Assistant
Benefits Analyst
Payslip Analyst
Perks and Awards Analyst
Retirement and
Pensions Analyst
Internal Mobility Assistant
New Hire
Onboarding Assistant
Job Seeker Analyst
Career Planning Guide
Performance and
Goals Assistant
Learning and
Training Advisor
Personal and Employment
Details Assistant
Employee Hiring Advisor
Employee Contracts Analyst
Collective Agreements
Analyst
Org Chart Analyst
Timecard Assistant
Shift Scheduling Assistant
Compensation
Guidelines Analyst
Tax Withholding Guide
Talent Review Assistant
Leave and Absence
Analyst
Service Request
Solution Advisor
Service Request
Triage Assistant
Service Request
Category Advisor
Service Request
Similar SR Explorer
Service Request
Clarification Agent
Work Order Assistant
Work Order
Parts Assistant
Knowledge
Management Explorer
Knowledge
Management Generator
Knowledge Management
Authoring Assistant
50+ AI Agents Customer Service
Summarization Agent
Customer Service
Response
Recommendation
Assistant
Field Service Route
Optimization Agent
Field Service
Continuous Operations
Agent
Field Service Nearby
Activity Advisor
Field Service
Knowledge
Inquiry Assistant
Field Service Issue
Resolution Assistant
Field Service Asset
History Assistant
Customer Account
Researcher Agent
Contracts Research
Agent
Incentive
Compensation
Plan Guide
AI Agents
15 Copyright © 2025, Oracle and/or its affiliates
Material Handling Agent
Enables compliance with safety standards, proper
equipment use, and accurate goods routing to
enhance worker safety with improved efficiency and
customer satisfaction.
Get accurate, up-to-date guidance and answers to questions
Copyright © 2025, Oracle and/or its affiliates
16
A N S W E R
Internal Mobility Agent
Helps assist employees in navigating career
advancement opportunities within the
organization, providing guidance on open
positions and required skills.
Benefits Agent
Helps employees understand and maximize
their benefits packages, offering personalized
insights on medical, dental, and vision
coverage, based on individual needs
Job Seeker Agent
Helps aid job seekers in preparing for and
finding employment, offering resume tips,
interview coaching, and job search strategies
Leave and Absence Agent
Helps employees navigate leave and absence
policies with an understanding of their time off
rights and benefits relevant to individual
circumstances
Payslip Agent
Clarifies details on payslips, helping employees
understand their salary breakdown,
deductions, and compensation benefits
Collective Agreements Agent
Assists employees in understanding collective
bargaining agreements and their implications
for employment terms
Outbound Compliance Agent
Provide guidelines for shipping agents on compliance
with hazardous material placard regulations and helps
meet regulatory requirements for size, quantity, and
placement
Supply Chain Collaboration Policy Agent
Provide guidance on forecast collaboration rules,
including commit horizons, penalties, and resolution
procedures, for compliance and alignment
Goods Delivery Agent
Provide detailed delivery instructions and restrictions
to warehouse operators, specifying prohibited
delivery hours and designated locations so deliveries
are efficient, compliant, and directed
Claims Agent
Help claims analysts quickly identify non-compliant
claims and provides guidance on proper handling, so
deductions are justified and processed correctly
Product Regulations and Compliance Agent
Help Design Engineer validate compliance with
regulatory standards while validating accuracy of
item data and eliminating manual interpretation of
complex regulatory documents
Account Agent
Q&A agent experience for account teams to
research all related documents to better
understand the current state of the account
Incentive Compensation Plan Agent
Translates complex compensation structures into
clear, understandable language, helping sales reps
grasp earning potential, align with business goals,
and stay motivated
Product Agent
Q&A agent experience for sellers to
research products and related details to
help ensure they’re positioning the
appropriate products and providing
accurate details to the customers
Self-service Chat
Resolves common inquiries like
troubleshooting, order tracking, and returns
without human intervention
Knowledge Search Agent
Empower service and field service agents by
providing quick, contextually relevant answers
from the knowledge base
Customer Chat Agent
Supports contact center agents who engage
customers via chat and improves response
accuracy and speed by surfacing relevant
knowledge and guiding agents in real-time
Human Resources Service, Sales, and Marketing Supply Chain, Finance, and Procurement
Fusion Data
Oracle DB 23ai
Copyright © 2025, Oracle and/or its affiliates
17
• Automates workflows and collaborates
within Agent Teams to optimize end-to-
end business processes
• Executes single & multi-step tasks,
handling parallel and sequential
operations
• Learns from past interactions for a
seamless, adaptive experience
• Uses tools like calculators, knowledge
stores, calendar, and APIs to drive
actionable outcomes
• Plans and optimizes actions using a
reasoning-capable LLM
• Executes and refines tasks dynamically for
continuous improvement
Fusion AI Agents
__________________
________________
_________________
________________
_________
User Experience
In the flow of work
Engineered Prompts
AI APIs in Application
AI Evaluation
Chat
Retrieval Augmented
Generation (RAG)
______________
_________
___________
Documents
end
user
A C T I O N
L L M W I T H R E A S O N I N G
Sequential Agents
AI Agent
Framework
TOOLS
(e.g. Email,
Calculator,
Business
Object)
Hierarchical Agents
another
human
control
external
API
ACTION: Intelligent, Enterprise-Deployable, Autonomous AI Agents
ID
Solve problems with AI agents that can plan and orchestrate tool usage
Copyright © 2025, Oracle and/or its affiliates
18
A C T I O N
Human Resources Service, Sales, and Marketing Supply Chain, Finance, and Procurement
Compensation Agent
Helps managers make salary decisions for their
teams based on market trends, benchmarks,
peer compensation data, and company policies
Career Planning Agent
Helps employees create actionable career
progression plans and goals based on an
individual’s employee profile
New Hire Onboarding Agent
An onboarding assistant that can help support
new employees through their initial days,
offering information on company policies,
culture, and essential resources
Shift Scheduling Agent
Assists in the creation and management of
employee shift schedules, accommodating
individual preferences while validating optimal
coverage and compliance with regulations
Personal and Employment Details Agent
Helps employees keep their profiles up-to-date
and access information on employment
milestones, such as promotions, transfers, and
relocations
Talent Review Agent
Aids in the talent review process, offering tools
and insights to assist managers in evaluating
employee performance and potential
Service Request Resolution Agent
Reduce agent workload and contact center handling
time by providing AI-recommended resolution steps
and automatically surfacing relevant knowledge
articles for incoming service requests
Account engagement Agent
Summarizes key insights across business functions
to help sales teams identify upsell and renewal
opportunities, uncover stakeholders, and generate
sales activity overviews, enabling a stronger focus
on relationship-building and revenue growth
SR Triage Agent
Improve time-to-resolution and minimize service-
center efficiency by categorizing and assessing
incoming SR’s according to product and service
taxonomies, enabling appropriate routing based
on all the relevant criteria
Work Order Creation Agent
Accelerates field service workflow by auto-filling
work order details. Based on existing information,
the agent will create a draft Work Order for the
human agent to review and complete
Opportunity-to-quote Agent
Automates document generation, suggests optimized
discounts, and provides real-time account insights,
enabling sales teams to create proposals efficiently
within their existing tools
Return Order Agent
Collect order data, validate return request against policies,
provide best return options, create return orders, send
summary response to customer for faster order processing
Maintenance Repair Delegation
Analyze images for damage assessments, provide repair
options and cost estimate, recommend technician skills and
provide summary for expedited maintenance
Mass Component Replacement
Analyze replacement component for compliance, provide part
recommendations, a comparison summary, perform change
impact analysis, create engineering change order minimizing cost
and quality impact
Inventory Shortages
Identify stockouts, suggest replenishment options, perform
impact analysis, evaluate stocking levels and generate a
summary minimizing shortage and stockout conditions
Price Change Request
Import pricing requests, transform request data into
actionable pricing changes, analyze for compliance, route
draft changes, notify requestors to reduce manual errors and
improving consistency of pricing
Exceptions Manager
Identify exceptions, categorize by severity and type,
provide corrective actions, and automatically
executes resolution steps, improving supervisor
productivity and reducing cost of poor quality
Oracle AI
Agent Studio
Create AI agents with the
same tools that Oracle
uses Extensibility
LLMs
Human-in-the-Loop
Pre-Built Templates
Testing and Validation
Explainability
Integration/APIs
Security and Trust
Credentials
19 Copyright © 2025, Oracle and/or its affiliates
Oracle AI Agent Studio for Fusion Applications
Trust & Safety Built-In
Maintain the same security, policy
enforcement, and access controls of
AI agents embedded in Fusion Cloud
Apps.
Combines ease of use, robust validation, and seamless integration to create and manage AI Agent workflows
Unified Agent Assembly
Design and build hub to
create, customize,
orchestrate and deploy AI
Agents enterprise-wide
Delivered with native Fusion Apps
services and curated LLMs hosted
in OCI, also open to bring your
own LLM
Native to Fusion and OCI
Copyright © 2025, Oracle and/or its affiliates
20
ASSEMBLE: Customizable, Extensible, and Ready for Production
Fusion AI Agents
__________________
________________
_________________
________________
_________
User Experience
In the flow of work
L L M W I T H R E A S O N I N G
Engineered Prompts
AI APIs in Application
AI Evaluation
Chat
Retrieval Augmented
Generation (RAG)
______________
_________
___________
Documents
Sequential Agents
AI Agent
Framework
Hierarchical Agents
end
user
ID
control
A S S E M B L E
TOOLS
(e.g. Email,
Calculator,
Business
Object)
AI Agent
Studio
administrative LOB
user
AI Agents and tools
defined in native
Fusion metadata
• AI Agent Builder for Fusion
Applications
• Rapid AI Agent Creation,
Deployment, and Management
• Customize and Extend with
Prebuilt Templates
• Seamless Fusion Integration,
Security, and Governance
• Connect to External Data Sources
and Agent Frameworks
Fusion Data
Oracle DB 23ai
Copyright © 2025, Oracle and/or its affiliates
21
See the Oracle AI Agent
Studio in Action!
22 Copyright © 2025, Oracle and/or its affiliates
Oracle AI Agent Studio for Fusion Applications
Design workflows and
agents to fit your
needs
Deploy and extend
with prebuilt
templates
Create custom agents
and multi-agent
teams
Copyright © 2025, Oracle and/or its affiliates
24
25 Copyright © 2025, Oracle and/or its affiliates
Pre-Configured Templates for Fast Deployment
• Quickly configure, deploy, and
extend Oracle-delivered agents
using a catalog of pre-built
templates and a guided
assembly process.
• Create custom agents and
multi-agent teams from scratch
with the full suite of studio
components.
• Design single-agent workflows
or multi-step agent teams,
tailored to fit your specific
needs.
26 Copyright © 2025, Oracle and/or its affiliates
Building Multi-Agent Teams for Complex Tasks
• Assemble single or multi-agent
teams to handle complex, multi-
step tasks and broader business
processes.
• Easily configure and refine agent
teams using the studio’s intuitive
interface, leveraging templates or
building from scratch.
• Orchestrate agent teams with pre-
configured workflows that enable
seamless coordination, data
sharing, and decision-making.
27 Copyright © 2025, Oracle and/or its affiliates
Seamless Integration with Fusion Applications
• AI Agents natively access Fusion Business Objects,
APIs, and rules without requiring customization.
• Fusion Business Objects provide structured data
for AI Agents to execute tasks accurately, such as
invoices, orders, inventory levels, employee
records, and customer data.
• Control which business objects and fields AI
Agents can access, providing data governance.
• AI Agents respect native Fusion security and role-
based access controls , enabling enterprise data
protection and privacy.
28 Copyright © 2025, Oracle and/or its affiliates
Connecting with External Services and APIs
• Seamlessly integrate external
systems through Oracle Integration
Cloud or prebuilt connectors.
• Extend AI Agents with external tools
for Slack, Teams, Google Search,
Maps, and other third-party
applications.
• Leverage external APIs and services
to expand AI capabilities beyond
Fusion Applications.
• AI Agents dynamically select and
invoke both internal and external
tools based on real-time business
needs.
29 Copyright © 2025, Oracle and/or its affiliates
Enhancing AI Agents with a Powerful Knowledge Store
• Enhance AI Agent Intelligence by enabling
deep contextual understanding and retrieval
of relevant enterprise knowledge.
• Improve Accuracy and Response Quality
with structured and unstructured data
storage optimized for AI-driven workflows.
• Seamlessly Integrate with Fusion
Applications to provide secure, real-time
access to business-critical information.
• Leverage Oracle's 23AI Vector DB for fast
and reliable information access.
30 Copyright © 2025, Oracle and/or its affiliates
Human-in-the-Loop
• Easily add human review steps at any
point in the process for oversight and
control.
• Require human approvals before
executing key actions, such as sending an
email or updating a record.
• Inject human intervention between AI
Agents, enabling collaboration and
validation within multi-agent workflows.
• Balance automation with human
oversight, providing flexibility for
compliance, accuracy, and business
policies.
31 Copyright © 2025, Oracle and/or its affiliates
Leverage Fusion-Optimized LLMs or Bring Your Own
• Use Fusion-optimized LLMs like
Llama and Cohere, hosted on OCI for
high performance and reliability.
• Integrate industry-specific or custom
LLMs, or choose from OCI-hosted
models for flexibility and seamless
Fusion Application integration.
• Select the best LLM for each agent,
with the freedom to switch providers
as needed.
32 Copyright © 2025, Oracle and/or its affiliates
Testing and Validation for Accuracy and Reliability
• Test Agents and Agent Teams at design time
to confirm they function correctly before
deployment.
• Use test libraries to verify accuracy,
security, and compliance with enterprise
standards.
• Trace and analyze agent decision-making
with validation tools that provide
transparency and reliability.
• Refine and optimize AI outputs based on
test results to improve accuracy and
effectiveness.
• Confidently publish AI Agents after
validation for high-quality, trusted
responses in production.
33 Copyright © 2025, Oracle and/or its affiliates
Authorization Framework
End User Access
Access to Agents
Users access AI Agents based on their personas.
Example: Employee, Line Manager, HR Specialist.
Admin Access
Agents Access to Data
AI Agents retrieve data based on user's
security privileges. Example: Joe can only
access his own absence records.
Access to Manage Agents
Management access controlled by Functional
Security. Example: Only Admins can manage Agents.
Manage Agent Access between offerings
Access between offerings restricted by data
security. Example: HR admins cannot manage
Supplier Agents.
Layered Authorization
Core Principles
Authentication
Precedes Authorization
RBAC Security Enforcement
34 Copyright © 2025, Oracle and/or its affiliates
• Generative AI services and AI Agent templates are built into business workflows
• Delivered as part of Fusion Applications with no separate license required
• Fully surfaced in the flow of work across roles and use cases
Embedded Intelligence, Ready from Day One
Oracle delivers AI
where work happens
Embedded directly into Fusion
HCM, SCM, ERP, and CX
• AI agent templates can be tailored with editable prompts, tools, and documents
• Most use cases require no code; use low-code when needed via AI Agent Studio
• Seamlessly integrates with OCI services (Object Store, Functions, APIs) for orchestration
Fully Configurable, No-Code to Low-Code
• Oracle runs Cohere and Llama models on OCI — not third-party clouds
• AI compute is an internal cross-charge, allowing inclusion at no cost
• New: OpenAI support via Azure now available for AI Agents
Strategic Infrastructure Advantage
Oracle Fusion Applications: The Enterprise AI Advantage
AI that’s Embedded, Configurable, and Included
Early Adopter Program
Copyright © 2025, Oracle and/or its affiliates
35
Building AI Agents
with the Oracle AI
Agent Studio Sign up today
Center of Excellence
Join us for a deeper discussion on prebuilt
AI Agent templates
The Oracle AI Agent Studio Early Adopter Program is
available for all Fusion Applications
Scan the QR code to learn more.
oracle.com/fusion-ai

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65811_Introducing the Fusion AI Agent Studio (1).pdf

  • 1. Chris Leone EVP, Fusion Applications Development April 15, 2025 Introducing the Oracle AI Agent Studio for Fusion Applications
  • 2. The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, timing, and pricing of any features or functionality described for Oracle’s products may change and remains at the sole discretion of Oracle Corporation. Safe harbor statement 2 Copyright © 2025, Oracle and/or its affiliates
  • 3. What You’ll Learn Today 3 Copyright © 2025, Oracle and/or its affiliates Transforming Fusion Applications with AI – We’re delivering over 150 Gen AI and AI Agent capabilities to reshape enterprise automation. Announcing Oracle AI Agent Studio – Our new agent platform empowers organizations to rapidly create, deploy, and scale AI Agents. Unlocking AI-Powered Innovation – We’re enabling customers, partners, and developers to drive automation and business transformation with AI. Delivering AI for Business Leaders – Our AI Agents enhance decision-making, streamline operations, and improve business efficiency. The AI Revolution – We’re optimizing enterprise workflows to empower employees and drive better outcomes with AI.
  • 4. Chris Leone EVP, Fusion Applications Development Oracle 4 Copyright © 2025, Oracle and/or its affiliates Agenda • Oracle AI Delivered Across Fusion Apps • The Oracle AI Agent Studio • Live demonstration • How to engage and get started
  • 5. SaaS Apps Data AI Services Partners Infrastructure Oracle AI enhances every layer of the enterprise stack, works with leading strategic partners Copyright © 2025, Oracle and/or its affiliates 5
  • 6. Copyright © 2025, Oracle and/or its affiliates 6 Fueled by Your Enterprise Data One Complete Oracle Offering Automatically Included High quality results from the highest quality data, which always remains private Leading LLMs choose our cloud, allowing us to select from and curate the best- suited models Seamlessly built into the applications at no extra cost, fully delivered by Oracle Oracle is your trusted AI partner, delivering the benefits of AI embedded directly into Fusion Applications
  • 7. Copyright © 2025, Oracle and/or its affiliates 7 End-to-End AI Agent Solutions for Your Entire Enterprise Delivering a complete set of AI Agent capabilities to drive automation & enterprise productivity Author Answer Action Agents with personalized customer context for advice, guidance and decision support Quick to deploy, in app experience, natural language embedded in the flow of work NEW Agents and agent teams for simple to complex business workflows taking supervised actions Assemble Shape the future of work for your teams in the Fusion AI Agent Studio, where you can dream up, design, and deploy AI Agent workflows
  • 8. AUTHOR: Embedded Intelligent Content to Enhance Productivity Generative AI User Experience In the flow of work Engineered Prompts AI APIs in Application AI Evaluation Fusion Data end user ID __________________ ________________ _________________ ________________ _________ Generate L A R G E L A N G U A G E M O D E L i n O C I • Seamlessly integrates with the existing application experience • Streamlines routine content creation, summarization and recommendations • Generates text in context of the business and user • Matches response tone to audience and compliance requirements • Aids and accelerates task completion with in- process automation A U T H O R Oracle DB 23ai Copyright © 2025, Oracle and/or its affiliates 8
  • 9. Management Reporting Narratives Extract Information fromExpense Receipt Change Order Generation from Project Issue Insight Narratives and Summary Project Program Status Summary Generation Job Match Snippet Performance Review Summary Generate Email Message Response for Candidates Performance Feedback and DevelopmentTips Generate Text Message Response for Candidates Candidate Experience Summary AI Guided Journey Using Preferred LLM Keywords Creation for Career Site Asset Selection GoalEvaluation Summary Recommend Rules for Approval Engine Simultaneous Email and Text Messagefor Candidates Suggest Profile for Job or Position SubjectLine, SMS, Push Assisted Authoring Products and References Assisted Authoring Email and Landing Page Assisted Authoring Win Stories from Won Opportunities Suggest Goals Based On Previous PerformanceEvaluations Insight on Market CompositeData EmployeeRecognition Message Job Category Landing Pages GoalCreation Giving Feedback SMART Team Goals Generate Repair Suggestions from Past Service History Suggest Negotiation Requirements Generate Supplier Qualification Questions Summarize Supplier Registration Attachment Generate Shift Summary for Production Supervisor Generate Description ofan Inspection Plan Version Generate Supplier Negotiation Synopsis Generate Shift Notes for Operator Handoff Supplier Code ofConduct Assistant MaterialHandling Assistant Price Change Assistant Generate Sales Order Acknowledgment Generate Sales Order Change Comments Generate Work Order Notes Generate Negotiation Cover Page Generate Repair Summary Summarize Purchase Order Details Benefits Advisor EmployeeContracts Advisor Shift Scheduling Agent Document IO Agent Ledger Agent Account Reconciliation Agent Payments Agent ExpensePolicy Agent Project Management Agent Generate Notes For Accrual Adjustments & Reversals Maintenance Troubleshooting Advisor Retirement and Pensions Analyst Order Import Assistant Quality Inspection Advisor Customer Service Summarization Agent About Me for Connections ServiceRequest Clarification Agent Knowledge Management Generator Field Service Route Optimization Agent Field Service Asset History Assistant ServiceRequest Category Advisor Profitability and CostManagement Agent Contextual Data Exploration Agent Data Visualization Agent ServiceRequest TriageAssistant Work Order Assistant Field Service Continuous Operations Agent Contracts Researcher Agent Customer Account Researcher Agent Packaging and Sustainability Assistant Supplier Portal Support Advisor ProcurementPolicy Advisor Claim Policy Advisor Discretionary Discounting Advisor Knowledge Articlefrom Source Doc Knowledge Articlefrom SR ChatAssistance Job Posting Candidate Assistant Q&A Assisted Authoring in Fusion Interviews Generate Survey Questions Enhance Manager Performance Evaluations Career Site Content Assistant Career Summary for Growth Tax Withholding Assistant SR Responsefrom KnowledgeArticle ChatSummarization ChatSummary for Wrap Up Notes SR Summarization Choose Attributes for Summarization Question Answering in Search (KM) HelpDesk Request Summarization Generate New Supplier Recommendations Win Story Assisted Authoring 10-K Summarization Generate ItemDescriptions Generate Interview Summary Generate Outreach Email Short-form Authoring + Open RatePredictions Intelligence Data Mapping Generate Account Summary Generate List ofInspection Characteristics 100+ Generative AI Features
  • 10. Quick-to-deploy agents that craft summaries or generate text Help desk knowledgebase Goal setting Suggest descriptions for individual and team goals to foster greater alignment, productivity, and collaboration. Peer recognition Compose recognition notes to acknowledge an employee’s success in a style matching your company culture. Performance feedback Draft feedback comments to help improve employee performance and engagement. Job postings Create engaging job posting descriptions that clearly convey a position's requirements and success criteria. Construct knowledgebase articles to answer frequently asked questions with less time and effort. Employee growth recommendations Give each employee AI-recommended growth and learning opportunities that automatically adapt to changes in their role and the business. A U T H O R Email, Landing page, Subject line, SMS, PUSH authoring assistants Quickly create personalized emails and landing pages, subject lines, SMS messages, and push notifications for better engagement Service Request, Chat, and Phone summarization Generate concise chat and phone transcript summaries, ensuring seamless customer interactions and agent transitions Email Response, Appointment Agenda, Meeting Notes authoring assistants Automatically summarize meetings and emails, extract key points, synthesize next steps, and generate action items Knowledge and Interview authoring assistants Automate the creation of new knowledge base content for live agents to review and edit prior to posting Appointment agenda authoring from email Automatically generates meeting agendas from emails, saving time and helping to make every meeting structured and productive. Supplier negotiation synopsis Generates a short synopsis of a negotiation tailored to specific negotiation for a personalized and professional touch Repair suggestions Generate repair suggestions and summarize past service and recommend actions using the asset or similar assets service history Shift summaries Provide a concise summary of shift highlights and key points that need attention to facilitate a smooth transition between shifts Inspection instructions Compose instructions that guide an inspection to fast-track creation of an inspection plan Sales order acknowledgement Draft an order confirmation email including any order for prompt customer communication Narrative reporting Assemble and produce insightful, data-rich financial, management, and regulatory reports in a secure and collaborative process Pricing promotions Summarize the promotional items and generate rich, accurate and engaging promotion description enabling increased productivity and standardization Human Resources Service, Sales, and Marketing Supply Chain, Finance, and Procurement Copyright © 2025, Oracle and/or its affiliates 10
  • 11. Generative AI 11 Copyright © 2025, Oracle and/or its affiliates
  • 12. Accomplish goals across the organization and extended network Observe. Plan. Act to complete complex tasks with minimal human oversight Integrate with internal and external systems to make intelligent business decisions 12 Copyright © 2025, Oracle and/or its affiliates What are AI Agents? End-to-End artificial intelligence and tools for the Enterprise
  • 13. Copyright © 2025, Oracle and/or its affiliates 13 ANSWER: Contextual Guidance to Automate Knowledge-Heavy Tasks AI Agents Engineered Prompts AI APIs in Application AI Evaluation Fusion Data end user • Provides responses from knowledge documents via chat interaction with business context • Tailors recommendations from system data along with knowledge documents • Empowers users with precise answers and citations • Accelerates business execution by providing actionable in-context guidance throughout the system A N S W E R __________________ ________________ _________________ ________________ _________ User Experience In the flow of work Chat ______________ _________ ___________ Retrieval Augmented Generation (RAG) Documents L L M - L A R G E R C O N T E X T W I N D O W S ID Oracle DB 23ai
  • 14. Document IO Agent Ledger Agent Payments Agent Expense Policy Agent Project Management Agent Account Reconciliation Agent Profitability and Cost Management Agent Advanced Prediction Agent Contextual Data Exploration Agent Data Visualization Agent Master Data Matching Agent Supplier Portal Support Advisor Manufacturer Onboarding and Risk Assessment Advisor Procurement Policy Advisor Supplier Code of Conduct Assistant Product Regulations and Compliance Standards Advisor Discretionary Discounting Advisor Price Change Assistant Master Data Governance and Standards Advisor Customer Sales Representative Guide Order Import Assistant Claim Policy Advisor Packaging and Sustainability Assistant Sustainability Policy Guide Maintenance Troubleshooting Advisor Manufacturing Operational Procedure Guide Quality Inspection Advisor Material Handling Assistant Outbound Placarding Advisor Supply Chain Planning Process Guide Delivery Instructions and Restrictions Assistant Benefits Analyst Payslip Analyst Perks and Awards Analyst Retirement and Pensions Analyst Internal Mobility Assistant New Hire Onboarding Assistant Job Seeker Analyst Career Planning Guide Performance and Goals Assistant Learning and Training Advisor Personal and Employment Details Assistant Employee Hiring Advisor Employee Contracts Analyst Collective Agreements Analyst Org Chart Analyst Timecard Assistant Shift Scheduling Assistant Compensation Guidelines Analyst Tax Withholding Guide Talent Review Assistant Leave and Absence Analyst Service Request Solution Advisor Service Request Triage Assistant Service Request Category Advisor Service Request Similar SR Explorer Service Request Clarification Agent Work Order Assistant Work Order Parts Assistant Knowledge Management Explorer Knowledge Management Generator Knowledge Management Authoring Assistant 50+ AI Agents Customer Service Summarization Agent Customer Service Response Recommendation Assistant Field Service Route Optimization Agent Field Service Continuous Operations Agent Field Service Nearby Activity Advisor Field Service Knowledge Inquiry Assistant Field Service Issue Resolution Assistant Field Service Asset History Assistant Customer Account Researcher Agent Contracts Research Agent Incentive Compensation Plan Guide
  • 15. AI Agents 15 Copyright © 2025, Oracle and/or its affiliates
  • 16. Material Handling Agent Enables compliance with safety standards, proper equipment use, and accurate goods routing to enhance worker safety with improved efficiency and customer satisfaction. Get accurate, up-to-date guidance and answers to questions Copyright © 2025, Oracle and/or its affiliates 16 A N S W E R Internal Mobility Agent Helps assist employees in navigating career advancement opportunities within the organization, providing guidance on open positions and required skills. Benefits Agent Helps employees understand and maximize their benefits packages, offering personalized insights on medical, dental, and vision coverage, based on individual needs Job Seeker Agent Helps aid job seekers in preparing for and finding employment, offering resume tips, interview coaching, and job search strategies Leave and Absence Agent Helps employees navigate leave and absence policies with an understanding of their time off rights and benefits relevant to individual circumstances Payslip Agent Clarifies details on payslips, helping employees understand their salary breakdown, deductions, and compensation benefits Collective Agreements Agent Assists employees in understanding collective bargaining agreements and their implications for employment terms Outbound Compliance Agent Provide guidelines for shipping agents on compliance with hazardous material placard regulations and helps meet regulatory requirements for size, quantity, and placement Supply Chain Collaboration Policy Agent Provide guidance on forecast collaboration rules, including commit horizons, penalties, and resolution procedures, for compliance and alignment Goods Delivery Agent Provide detailed delivery instructions and restrictions to warehouse operators, specifying prohibited delivery hours and designated locations so deliveries are efficient, compliant, and directed Claims Agent Help claims analysts quickly identify non-compliant claims and provides guidance on proper handling, so deductions are justified and processed correctly Product Regulations and Compliance Agent Help Design Engineer validate compliance with regulatory standards while validating accuracy of item data and eliminating manual interpretation of complex regulatory documents Account Agent Q&A agent experience for account teams to research all related documents to better understand the current state of the account Incentive Compensation Plan Agent Translates complex compensation structures into clear, understandable language, helping sales reps grasp earning potential, align with business goals, and stay motivated Product Agent Q&A agent experience for sellers to research products and related details to help ensure they’re positioning the appropriate products and providing accurate details to the customers Self-service Chat Resolves common inquiries like troubleshooting, order tracking, and returns without human intervention Knowledge Search Agent Empower service and field service agents by providing quick, contextually relevant answers from the knowledge base Customer Chat Agent Supports contact center agents who engage customers via chat and improves response accuracy and speed by surfacing relevant knowledge and guiding agents in real-time Human Resources Service, Sales, and Marketing Supply Chain, Finance, and Procurement
  • 17. Fusion Data Oracle DB 23ai Copyright © 2025, Oracle and/or its affiliates 17 • Automates workflows and collaborates within Agent Teams to optimize end-to- end business processes • Executes single & multi-step tasks, handling parallel and sequential operations • Learns from past interactions for a seamless, adaptive experience • Uses tools like calculators, knowledge stores, calendar, and APIs to drive actionable outcomes • Plans and optimizes actions using a reasoning-capable LLM • Executes and refines tasks dynamically for continuous improvement Fusion AI Agents __________________ ________________ _________________ ________________ _________ User Experience In the flow of work Engineered Prompts AI APIs in Application AI Evaluation Chat Retrieval Augmented Generation (RAG) ______________ _________ ___________ Documents end user A C T I O N L L M W I T H R E A S O N I N G Sequential Agents AI Agent Framework TOOLS (e.g. Email, Calculator, Business Object) Hierarchical Agents another human control external API ACTION: Intelligent, Enterprise-Deployable, Autonomous AI Agents ID
  • 18. Solve problems with AI agents that can plan and orchestrate tool usage Copyright © 2025, Oracle and/or its affiliates 18 A C T I O N Human Resources Service, Sales, and Marketing Supply Chain, Finance, and Procurement Compensation Agent Helps managers make salary decisions for their teams based on market trends, benchmarks, peer compensation data, and company policies Career Planning Agent Helps employees create actionable career progression plans and goals based on an individual’s employee profile New Hire Onboarding Agent An onboarding assistant that can help support new employees through their initial days, offering information on company policies, culture, and essential resources Shift Scheduling Agent Assists in the creation and management of employee shift schedules, accommodating individual preferences while validating optimal coverage and compliance with regulations Personal and Employment Details Agent Helps employees keep their profiles up-to-date and access information on employment milestones, such as promotions, transfers, and relocations Talent Review Agent Aids in the talent review process, offering tools and insights to assist managers in evaluating employee performance and potential Service Request Resolution Agent Reduce agent workload and contact center handling time by providing AI-recommended resolution steps and automatically surfacing relevant knowledge articles for incoming service requests Account engagement Agent Summarizes key insights across business functions to help sales teams identify upsell and renewal opportunities, uncover stakeholders, and generate sales activity overviews, enabling a stronger focus on relationship-building and revenue growth SR Triage Agent Improve time-to-resolution and minimize service- center efficiency by categorizing and assessing incoming SR’s according to product and service taxonomies, enabling appropriate routing based on all the relevant criteria Work Order Creation Agent Accelerates field service workflow by auto-filling work order details. Based on existing information, the agent will create a draft Work Order for the human agent to review and complete Opportunity-to-quote Agent Automates document generation, suggests optimized discounts, and provides real-time account insights, enabling sales teams to create proposals efficiently within their existing tools Return Order Agent Collect order data, validate return request against policies, provide best return options, create return orders, send summary response to customer for faster order processing Maintenance Repair Delegation Analyze images for damage assessments, provide repair options and cost estimate, recommend technician skills and provide summary for expedited maintenance Mass Component Replacement Analyze replacement component for compliance, provide part recommendations, a comparison summary, perform change impact analysis, create engineering change order minimizing cost and quality impact Inventory Shortages Identify stockouts, suggest replenishment options, perform impact analysis, evaluate stocking levels and generate a summary minimizing shortage and stockout conditions Price Change Request Import pricing requests, transform request data into actionable pricing changes, analyze for compliance, route draft changes, notify requestors to reduce manual errors and improving consistency of pricing Exceptions Manager Identify exceptions, categorize by severity and type, provide corrective actions, and automatically executes resolution steps, improving supervisor productivity and reducing cost of poor quality
  • 19. Oracle AI Agent Studio Create AI agents with the same tools that Oracle uses Extensibility LLMs Human-in-the-Loop Pre-Built Templates Testing and Validation Explainability Integration/APIs Security and Trust Credentials 19 Copyright © 2025, Oracle and/or its affiliates
  • 20. Oracle AI Agent Studio for Fusion Applications Trust & Safety Built-In Maintain the same security, policy enforcement, and access controls of AI agents embedded in Fusion Cloud Apps. Combines ease of use, robust validation, and seamless integration to create and manage AI Agent workflows Unified Agent Assembly Design and build hub to create, customize, orchestrate and deploy AI Agents enterprise-wide Delivered with native Fusion Apps services and curated LLMs hosted in OCI, also open to bring your own LLM Native to Fusion and OCI Copyright © 2025, Oracle and/or its affiliates 20
  • 21. ASSEMBLE: Customizable, Extensible, and Ready for Production Fusion AI Agents __________________ ________________ _________________ ________________ _________ User Experience In the flow of work L L M W I T H R E A S O N I N G Engineered Prompts AI APIs in Application AI Evaluation Chat Retrieval Augmented Generation (RAG) ______________ _________ ___________ Documents Sequential Agents AI Agent Framework Hierarchical Agents end user ID control A S S E M B L E TOOLS (e.g. Email, Calculator, Business Object) AI Agent Studio administrative LOB user AI Agents and tools defined in native Fusion metadata • AI Agent Builder for Fusion Applications • Rapid AI Agent Creation, Deployment, and Management • Customize and Extend with Prebuilt Templates • Seamless Fusion Integration, Security, and Governance • Connect to External Data Sources and Agent Frameworks Fusion Data Oracle DB 23ai Copyright © 2025, Oracle and/or its affiliates 21
  • 22. See the Oracle AI Agent Studio in Action! 22 Copyright © 2025, Oracle and/or its affiliates
  • 23. Oracle AI Agent Studio for Fusion Applications Design workflows and agents to fit your needs Deploy and extend with prebuilt templates Create custom agents and multi-agent teams Copyright © 2025, Oracle and/or its affiliates 24
  • 24. 25 Copyright © 2025, Oracle and/or its affiliates Pre-Configured Templates for Fast Deployment • Quickly configure, deploy, and extend Oracle-delivered agents using a catalog of pre-built templates and a guided assembly process. • Create custom agents and multi-agent teams from scratch with the full suite of studio components. • Design single-agent workflows or multi-step agent teams, tailored to fit your specific needs.
  • 25. 26 Copyright © 2025, Oracle and/or its affiliates Building Multi-Agent Teams for Complex Tasks • Assemble single or multi-agent teams to handle complex, multi- step tasks and broader business processes. • Easily configure and refine agent teams using the studio’s intuitive interface, leveraging templates or building from scratch. • Orchestrate agent teams with pre- configured workflows that enable seamless coordination, data sharing, and decision-making.
  • 26. 27 Copyright © 2025, Oracle and/or its affiliates Seamless Integration with Fusion Applications • AI Agents natively access Fusion Business Objects, APIs, and rules without requiring customization. • Fusion Business Objects provide structured data for AI Agents to execute tasks accurately, such as invoices, orders, inventory levels, employee records, and customer data. • Control which business objects and fields AI Agents can access, providing data governance. • AI Agents respect native Fusion security and role- based access controls , enabling enterprise data protection and privacy.
  • 27. 28 Copyright © 2025, Oracle and/or its affiliates Connecting with External Services and APIs • Seamlessly integrate external systems through Oracle Integration Cloud or prebuilt connectors. • Extend AI Agents with external tools for Slack, Teams, Google Search, Maps, and other third-party applications. • Leverage external APIs and services to expand AI capabilities beyond Fusion Applications. • AI Agents dynamically select and invoke both internal and external tools based on real-time business needs.
  • 28. 29 Copyright © 2025, Oracle and/or its affiliates Enhancing AI Agents with a Powerful Knowledge Store • Enhance AI Agent Intelligence by enabling deep contextual understanding and retrieval of relevant enterprise knowledge. • Improve Accuracy and Response Quality with structured and unstructured data storage optimized for AI-driven workflows. • Seamlessly Integrate with Fusion Applications to provide secure, real-time access to business-critical information. • Leverage Oracle's 23AI Vector DB for fast and reliable information access.
  • 29. 30 Copyright © 2025, Oracle and/or its affiliates Human-in-the-Loop • Easily add human review steps at any point in the process for oversight and control. • Require human approvals before executing key actions, such as sending an email or updating a record. • Inject human intervention between AI Agents, enabling collaboration and validation within multi-agent workflows. • Balance automation with human oversight, providing flexibility for compliance, accuracy, and business policies.
  • 30. 31 Copyright © 2025, Oracle and/or its affiliates Leverage Fusion-Optimized LLMs or Bring Your Own • Use Fusion-optimized LLMs like Llama and Cohere, hosted on OCI for high performance and reliability. • Integrate industry-specific or custom LLMs, or choose from OCI-hosted models for flexibility and seamless Fusion Application integration. • Select the best LLM for each agent, with the freedom to switch providers as needed.
  • 31. 32 Copyright © 2025, Oracle and/or its affiliates Testing and Validation for Accuracy and Reliability • Test Agents and Agent Teams at design time to confirm they function correctly before deployment. • Use test libraries to verify accuracy, security, and compliance with enterprise standards. • Trace and analyze agent decision-making with validation tools that provide transparency and reliability. • Refine and optimize AI outputs based on test results to improve accuracy and effectiveness. • Confidently publish AI Agents after validation for high-quality, trusted responses in production.
  • 32. 33 Copyright © 2025, Oracle and/or its affiliates Authorization Framework End User Access Access to Agents Users access AI Agents based on their personas. Example: Employee, Line Manager, HR Specialist. Admin Access Agents Access to Data AI Agents retrieve data based on user's security privileges. Example: Joe can only access his own absence records. Access to Manage Agents Management access controlled by Functional Security. Example: Only Admins can manage Agents. Manage Agent Access between offerings Access between offerings restricted by data security. Example: HR admins cannot manage Supplier Agents. Layered Authorization Core Principles Authentication Precedes Authorization RBAC Security Enforcement
  • 33. 34 Copyright © 2025, Oracle and/or its affiliates • Generative AI services and AI Agent templates are built into business workflows • Delivered as part of Fusion Applications with no separate license required • Fully surfaced in the flow of work across roles and use cases Embedded Intelligence, Ready from Day One Oracle delivers AI where work happens Embedded directly into Fusion HCM, SCM, ERP, and CX • AI agent templates can be tailored with editable prompts, tools, and documents • Most use cases require no code; use low-code when needed via AI Agent Studio • Seamlessly integrates with OCI services (Object Store, Functions, APIs) for orchestration Fully Configurable, No-Code to Low-Code • Oracle runs Cohere and Llama models on OCI — not third-party clouds • AI compute is an internal cross-charge, allowing inclusion at no cost • New: OpenAI support via Azure now available for AI Agents Strategic Infrastructure Advantage Oracle Fusion Applications: The Enterprise AI Advantage AI that’s Embedded, Configurable, and Included
  • 34. Early Adopter Program Copyright © 2025, Oracle and/or its affiliates 35 Building AI Agents with the Oracle AI Agent Studio Sign up today Center of Excellence Join us for a deeper discussion on prebuilt AI Agent templates The Oracle AI Agent Studio Early Adopter Program is available for all Fusion Applications Scan the QR code to learn more. oracle.com/fusion-ai