APM event National Robotarium Robotics and AI in PM video embedded Updated 25 April 25.pdf
1. Robotics and AI in project management: The future:
Steve Maclaren
COO The National Robotarium
2. • A New Resource adding to what already exists
• Available for all in the UK to use
• Adding new capabilities to those already available
• Offering new ways to connect
44,000 sqft/4,100 sqm
450 people capacity
Indoor and outdoor facilities
Forum capacity of 200
Inbuilding 4G
3. Standing on the shoulders of giants
£24M invested in the Building and Equipment
Further £15M over 3 years to get The National Robotarium established
4. The National Robotarium’s Physical Presence
People
Incubation & Colocation
Lab Space
Talent & Skills Test Facilities
Robots
Office Space
Events, Meetings & Seminars
Hot-Desks
Workshop
Robotics & Autonomous Systems (RAS)
Human-Robot Interaction
Lasers
Outdoor Test Area
User Defined
Schools
Colleges
Continuing Professional Development (CPD)
Public Engagement
Robot Systems Engineers
Academics
Researchers
Robot Technicians
Project Managers
Students
Wave Tank
Outdoor Test Area
RAS Lab
Living Labs
Spot
Husky
Pepper
iCub
Nao
UAVs
Flash
FurHat
TIAGo
…and more
5. The National Robotarium’s Reach
Industry Health &
Social Care
Finance
Robotic
Centres
Universities
Global Reach
NHS
Private
Social Housing
Research
Teaching
UK
Global
Private
Public
UK
Dubai
Malaysia
The National Robotarium Network
Energy
Healthcare
Construction
Hospitality
Agriculture
Space
Manufacturing
6. When will you be using
Artificial Intelligence in
Project management?
At least 5 years away?
between 3 to 5 years?
within 3 years?
Now?
8. Concept and acquisition
• Sales and Business development
pipeline planning
• Phase reviews
• Values
• Probability of win
• Concepts
In Service/delivered
• Delivered to customer
• In service feedback
• Continuous update and
improvements
Development
• Concept to early designs
• Modelling
• Prototyping
• Testing
• Architecture
• Electronic CAD
Manufacture
• Materials
• Sourcing
• Machine
• Production
• Scheduling
• Testing and verification
PRODUCTLIFECYCLE
9. The opportunity hopper
Gate 3: Formal proposal drafted
Technical details captured, scope defined, costs understood,
contracts, IP, T’s and C’s all captured and agreed. Clear to proceed to
live project
Gate 1: Sales, Business development, scoping phase
Identify opportunities with partners, collaborators, market intelligence
and networking activity
Gate 2: Shape the opportunity
Start mapping out the scope of the opportunity, design, requirements,
probability feasibility, viability, desirability and value estimations
01
02
03
10. Hi Bing, show me AI powered
software for sales pipeline
management?
• Answer:
• Some examples of AI-powered software that can manage your sales
pipeline are:
• **Dealcode** is an AI-powered pipeline management software
that analyzes all previous deals and forecasts your expected sales
numbers with high precision. It also assesses the state of your
sales pipeline in real-time and gives you insights into where you
can optimize your sales process. You can find more information
about this software [here](^3^).
• **HubSpot** is a CRM platform that leverages AI to help you
streamline your sales process. It can identify and score leads,
automate email campaigns, schedule meetings, track deal
progress, and provide reports and analytics. You can find more
information about this software [here](^2^).
• **Aviso** is an AI selling platform that helps you optimize your
sales pipeline and revenue. It can forecast sales outcomes,
prioritize deals, identify risks and opportunities, and provide
guidance and coaching. You can find more information about this
software [here](^1^).
11. Proposals
• Statements of work
• NDA’s
• Terms and conditions
• Exclusions, assumptions,
dependencies
• Pricing
• MOU’s
• Quotes
14. Introducing Microsoft
Dynamics 365 Copilot,
the world’s first copilot in
both CRM and ERP, that
brings next-generation AI
to every line of business
CRM and ERP
17. MONITOR - KPI DASHBOARD
Monitor and predict all activity
New Leads This Month
4 QUOTES
Revenue This Month
11.5 K
New Projects This Month
6 PROJECTS
Quoted > Invoiced Planned vs. Actual Time Outstanding Invoices
7.7% 96.3% 96.3%
26
%
16
%
8%
18
%
21
%
11
%
TEAM HOURS BY ACTIVITIES
ACTIVE BUDGET
PERIOD ACTUAL BUDGET STATUS DIFFERENCE
Jan 30,988 88,000 56% -123,987
Q1 45,000 23,000 25% -45,785
2020 128,900 56,000 12% -234,765
REVENUE 2019 VS. 2020
0
2
4
6
8
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
TEAM HOURS LOGGED THIS WEEK
Researcher
Customer
Person B
Person A
Partner
Customer
Small business
School A
19. Risk
Management
AI can help evaluate and mitigate
strategic risk by using natural
language processing (NLP) and
machine learning (ML) to analyse
external data sources, such as
news articles, social media posts,
customer reviews, and competitor
actions, to generate insights and
recommendations on the market
trends, customer preferences, and
competitive threats3.
21. Customer
Feedback using AI
• Customer feedback
• Automated surveys
• Sentiment analysis
• Insights and action plans
22. What does this mean for
the National Robotarium?
Lifecycle management using AI:
Sales Pipeline (Business Central Management)
AI powered Proposal generation (Servicekey/Co Pilot)
Scenario planning/Optimisation suggestions (Co
Pilot/Dime)
Automated pricing and resourcing (Business central
management/Co-Pilot)
Automated scheduling (Dime)
Reporting and monitoring (BCM/Power BI/Co-pilot)
Automated Invoicing (BCM)
Automated procurement (TBD)
Automated supply chain (Business Central Management)
Self serve RPA (Power Automate)
23. We can now focus on continuous improvement
Better access to project status and predictability.
Improved visibility
New next generation mobile devices and hardware in
facility
Hardware refresh
Horizon scanning for best of breed.
Software and applications improvement
Team dynamics, leadership skills, professional
development
Culture ways of working
24. When will you be using
Artificial Intelligence in
Project management?
At least 5 years away?
between 3 to 5 years?
within 3 years?
Now?
25. 1997-2007 been here all along….and now
the comeback….!!!
The assistant found in Microsoft Office in
the late 90s and early 2000s is making a
return, albeit unofficially, with a The new
Clippy app brings the idea of a smart
assistant to the modern era thanks to the
power of AI, specifically leveraging
OpenAI's GPT 3.5?? (4.0) large language
model.28 Jun 2023
26. A CONFESSION…….!!!!!!
Question to Google Gemini
I would like to generate a
presentation on AI uses in project
management, can you help with
some suggestions of what to cover
please?
27. Okay, I can definitely help you generate ideas for your presentation on
AI in project management. Here are some key areas and specific
topics you could cover:
I. Introduction to AI in Project Management
• What is Artificial Intelligence (AI)? Briefly explain the concept of AI
and its various branches like machine learning, natural language
processing, etc. You could give a simple example of how AI works, like a
spam filter learning from labeled emails.
• What is Project Management? Define project management and its
core processes (initiating, planning, executing, monitoring &
controlling, closing).
• The Intersection of AI and Project Management: Introduce the idea of
applying AI technologies to enhance project management activities.
• Why is AI Becoming Important in Project Management? Discuss the
increasing complexity of projects, the volume of data, and the need for
efficiency and better decision-making. You could mention the
prediction that AI will perform a significant percentage of project
management tasks in the near future.
28. II. Applications of AI in Project Management
Project Planning and Scheduling:
•AI-powered scheduling tools: Discuss how AI can analyze historical data to create more accurate timelines, predict task durations,
and identify dependencies.
•Resource Allocation: Explain how AI can optimize resource allocation by matching team skills with project needs and forecasting
resource availability. For example, AI can consider individual team member's workload and skills to assign tasks effectively.
Risk Management:
•Predictive Risk Analysis: Show how AI can analyze historical project data and real-time inputs to identify potential risks and their
likelihood. For instance, AI can flag a potential delay based on past performance on similar tasks.
•Risk Mitigation Strategies: Discuss how AI can suggest proactive measures to minimize the impact of identified risks.
Task and Time Management:
•Automated Task Management: Explain how AI can automate tasks like progress tracking, status updates, and even generating to-
do lists.
•AI-driven Time Tracking: Discuss tools that use AI to automatically track time spent on tasks, improving accuracy and reducing
administrative overhead.
Communication and Collaboration:
•AI-powered Meeting Assistants: Highlight tools that can record, transcribe, and summarize meetings, as well as identify action
items.
•AI Chatbots for Project Support: Discuss how chatbots can answer common project-related queries, provide information, and
facilitate communication.
Data Analysis and Reporting:
•Automated Report Generation: Explain how AI can automatically generate project status reports, highlighting key metrics and
potential issues.
•Data-driven Insights: Discuss how AI can analyze large datasets to identify trends, patterns, and anomalies that can inform better
decision-making. For example, AI can analyze budget spending patterns to identify potential cost overruns.
Decision Support:
•Scenario Analysis: Show how AI can analyze multiple project scenarios and recommend optimal courses of action.
•Prioritization: Explain how AI can help prioritize tasks and projects based on their potential impact and alignment with strategic
goals.
29. III. Benefits of Using AI in Project Management
Increased Efficiency and Productivity: Discuss how automation of
routine tasks frees up project managers to focus on strategic work.
Improved Accuracy in Planning and Forecasting: Highlight how AI's data
analysis capabilities lead to more realistic timelines and budgets.
Enhanced Decision-Making: Explain how data-driven insights from AI
enable more informed and effective decisions.
Better Risk Management: Emphasize the proactive identification and
mitigation of risks through AI.
Optimized Resource Allocation: Discuss how AI ensures the right people
are working on the right tasks at the right time.
Reduced Costs: Explain how AI can help identify inefficiencies and
prevent costly delays or overruns.
30. IV. Challenges and Considerations for AI Adoption in Project Management
• Data Quality and Availability: Discuss the importance of accurate and complete
data for AI algorithms to function effectively. "Garbage in, garbage out" is a key
concept here.
• Integration with Existing Systems: Highlight the challenges of integrating new
AI tools with current project management software.
• Cost of Implementation: Discuss the initial investment and ongoing costs
associated with AI adoption.
• Ethical Considerations:
• Bias in Algorithms: Explain how historical data can lead to biased AI
outcomes and the importance of fairness.
• Data Privacy and Security: Discuss the need to protect sensitive project
data when using AI tools.
• Transparency and Explainability: Highlight the importance of
understanding how AI makes decisions (Explainable AI).
• Accountability: Discuss who is responsible when AI-driven decisions lead
to negative outcomes.
• Lack of Human Oversight: Emphasize that AI should augment, not replace,
human judgment and the need for critical review of AI results.
• Resistance to Change: Discuss the potential challenges of team members being
hesitant to adopt new AI-powered tools.
• Skill Gaps: Highlight the need for project managers and teams to develop the
skills to effectively use and interpret AI outputs.
31. V. The Future of AI in Project Management
• Increased Automation of Complex Tasks: Discuss the potential for AI to handle
more sophisticated project management activities in the future.
• More Sophisticated Predictive Analytics: Highlight the potential for even more
accurate forecasting of project outcomes and risks.
• Enhanced Human-AI Collaboration: Emphasize the future where project managers
and AI tools work seamlessly together, leveraging each other's strengths.
• AI-powered Virtual Assistants: Discuss the potential for AI to act as personalized
assistants for project managers.
• Integration of Generative AI: Explore how AI that can generate text, images, and
other content could assist with project documentation, communication, and even
creative problem-solving.
VI. Conclusion
• Recap of Key Benefits and Challenges: Briefly summarize the main points discussed.
• The Evolving Role of the Project Manager: Discuss how AI will change the project
manager's role, shifting focus towards strategy, leadership, and stakeholder
management.
• The Future Potential of AI in Transforming Project Management: Offer a forward-
looking perspective on the transformative impact of AI.
• Remember to include real-world examples and case studies where possible to
illustrate the applications and benefits of AI in project management. Good luck
with your presentation!
32. The use of AI is here already.
What should we be considering very carefully whilst we adopt
AI into program and portfolio management……?
• Harm and safety…….
• What are the risks and benefits of using robots and AI in domains such as healthcare, warfare, transportation, and
education?
• How can we design and regulate robots and AI systems to prevent misuse, abuse, or malfunction?
• Bias and Fairness….
• How can we avoid or mitigate bias and discrimination in robots and AI systems, especially when they are used for
decision-making, profiling, or ranking?
• How can we prevent or correct the negative impacts of biased data, algorithms, or outcomes on individuals or
groups?
• Transparency and accountability…
• How can we ensure that robots and AI systems are transparent and explainable, so that humans can understand their
behaviour, logic, and outcomes?
• How can we assign and enforce responsibility and liability for the actions and consequences of robots and AI systems,
especially when they are autonomous, adaptive, or unpredictable?
33. Useful references
Artificial intelligence in project
management (apm.org.uk)
How AI Will Transform Project
Management (hbr.org)
https://blogs.microsoft.com/blog/202
3/03/06/introducing-microsoft-
dynamics-365-copilot/
Introducing Microsoft Dynamics 365
Copilot, the world’s first copilot in
both CRM and ERP, that brings next-
generation AI to every line of business
- The Official Microsoft Blog