This document discusses item management in SAP Best Practices for Retail. It describes the purpose of item management as maintaining master data for articles like single, generic, and structured articles. Key benefits are managing business master data efficiently and consistently. Key process steps include creating and processing single, generic, prepack, sales set, and display articles. Required applications are SAP ERP 6.0 Enhancement Package 7 and roles like retail master data manager. The document provides process flow diagrams and explanations of article types, generic articles and variants, sales sets, displays, prepacks, and reference handling.