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WEDNESDAY, FEBRUARY 12, 2014 AT 11AM PT/2PM ET
7 ELEMENTS OF THE PERFECT
SOCIAL MEDIA CAMPAIGN
Presented	
 ย by	
 ย Kira	
 ย Sparks,	
 ย Shoutlet,	
 ย 	
 ย 
and	
 ย Marcus	
 ย Whitney,	
 ย Moontoast	
 ย 
Thursday,	
 ย April	
 ย 10,	
 ย 2014	
 ย 
Follow	
 ย Us	
 ย 
#socialelements
Shoutlet	
 ย 
Follow	
 ย Shoutlet	
 ย 
@Shoutlet facebook.com/shoutlet youtube.com/shoutlet
plus.google.com/+shoutlet linkedin.com/company/shoutlet pinterest.com/shoutlet
Todayโ€™s	
 ย Presenters	
 ย 
Kira	
 ย Sparks	
 ย 
@kksparks	
 ย 
Senior	
 ย Content	
 ย Manager	
 ย 	
 ย 
Marcus	
 ย Whitney	
 ย 
@marcuswhitney	
 ย 
Co-ยญโ€Founder	
 ย 
Social	
 ย Rich	
 ย Media	
 ย Adver9sing	
 ย Pla<orm	
 ย 	
 ย 
Moontoast	
 ย helps	
 ย brands	
 ย deliver	
 ย engaging	
 ย Social	
 ย 	
 ย 
experiences	
 ย across	
 ย all	
 ย social	
 ย channels	
 ย and	
 ย device	
 ย types.	
 ย 
Awareness Consideration Intent
Lead
Generation
Conversion Brand Loyalty
Who	
 ย Moontoast	
 ย Has	
 ย Worked	
 ย With	
 ย 
@Moontoast	
 ย 
Connect	
 ย with	
 ย Moontoast	
 ย 
Facebook.com/Moontoast	
 ย 
linkedin.com/company/moontoast-ยญโ€inc	
 ย  Gplus.to/Moontoast	
 ย 
pinterest.com/MoontoastPins/	
 ย  Youtube.com/moontoasMv	
 ย 
The	
 ย Agenda	
 ย 	
 ย 
What	
 ย weโ€™ll	
 ย cover	
 ย today	
 ย 
โ€ขโ€ฏ	
 ย Why	
 ย campaigns	
 ย are	
 ย vital	
 ย to	
 ย your	
 ย social	
 ย 
	
 ย 	
 ย 	
 ย markeOng	
 ย strategy	
 ย 
โ€ขโ€ฏ	
 ย 7	
 ย elements	
 ย of	
 ย the	
 ย perfect	
 ย social	
 ย 
	
 ย 	
 ย 	
 ย campaign	
 ย โ€“	
 ย from	
 ย planning	
 ย to	
 ย results	
 ย 
โ€ขโ€ฏ	
 ย Giveaway	
 ย &	
 ย Q&A	
 ย 
Why Social
Campaigns
Matter
Why	
 ย Run	
 ย a	
 ย Social	
 ย Campaign?	
 ย 	
 ย 
EXTEND reach
DRIVE deep engagement
EXPAND marketing objectives
COLLECT data and feedback
The 7 Elements of a Perfect Social Media Campaign
Audience:	
 ย Who	
 ย Are	
 ย You	
 ย Trying	
 ย To	
 ย Reach?	
 ย 	
 ย 
DEMOGRAPHICS INFLUENCERS
LOCATION
PAST
ENGAGEMENT
NICHE
INTERESTS
ObjecOves:	
 ย What	
 ย Do	
 ย You	
 ย Want	
 ย Them	
 ย to	
 ย Do?	
 ย 	
 ย 
Increase brand
awareness
Decrease call
center traffic
Increase
sales
Build customer
relationships
ObjecOves:	
 ย Think	
 ย Big,	
 ย and	
 ย Break	
 ย Them	
 ย Into	
 ย Baby	
 ย Steps	
 ย 
INCREASE
BRAND
AWARENESS
Build email
database
Land media
mentions
Increase brand
mentions on
Twitter
ObjecOves:	
 ย Think	
 ย Big,	
 ย and	
 ย Break	
 ย Them	
 ย Into	
 ย Baby	
 ย Steps	
 ย 
DECREASE
CALL CENTER
TRAFFIC
Quickly
find customer
mentions
Lower Twitter
response times
Create videos
to answer
questions
Ballard	
 ย Leads	
 ย with	
 ย Strong	
 ย ObjecOves	
 ย 
Objec9ve	
 ย 
Reward	
 ย loyal	
 ย fans,	
 ย drive	
 ย sales,	
 ย 
gather	
 ย social	
 ย data	
 ย and	
 ย track	
 ย ROI	
 ย 
Campaign	
 ย 
Ran	
 ย 2-ยญโ€part	
 ย promoOonal	
 ย 
giveaway	
 ย o๏ฌ€ering	
 ย 20%	
 ย o๏ฌ€	
 ย all	
 ย 
products	
 ย and	
 ย a	
 ย chance	
 ย to	
 ย win	
 ย 
Ballard	
 ย Bucks	
 ย 
Results	
 ย 
Drove	
 ย over	
 ย $400,000	
 ย in	
 ย sales,	
 ย 
72%	
 ย increase	
 ย in	
 ย fans	
 ย and	
 ย 
31,000	
 ย new	
 ย names	
 ย added	
 ย 	
 ย 
to	
 ย the	
 ย database	
 ย 
The 7 Elements of a Perfect Social Media Campaign
Budget	
 ย Planning	
 ย 
Content	
 ย Crea9on	
 ย 
Allocate	
 ย a	
 ย porOon	
 ย of	
 ย spend	
 ย to	
 ย creaOng	
 ย original	
 ย content:	
 ย 
โ€ข	
 ย Blog	
 ย posts	
 ย 
โ€ข	
 ย Infographics	
 ย 
โ€ข	
 ย Videos	
 ย 
โ€ข	
 ย Whitepapers	
 ย 
โ€ข	
 ย Reports	
 ย 
โ€ข	
 ย Podcasts	
 ย 
โ€ข	
 ย ArOcles	
 ย 
โ€ข	
 ย Webinars	
 ย 
Budget	
 ย Planning	
 ย 
Targe9ng	
 ย 
โ€ข	
 ย Determine	
 ย KPIs	
 ย &	
 ย allocate	
 ย spend	
 ย accordingly	
 ย 
โ€ข	
 ย AdverOsing	
 ย opOons	
 ย on	
 ย social:	
 ย 
Promoted	
 ย Accounts	
 ย 
Tweets	
 ย 
Trends	
 ย 
Page	
 ย Posts	
 ย 
Right-ยญโ€Hand	
 ย Rail	
 ย 
Sponsored	
 ย InMail	
 ย 
Sponsored	
 ย Updates	
 ย 
Banner	
 ย Display	
 ย 
Budget	
 ย Planning	
 ย 
Platform Share
of U.S. Brands
Social Ad Budgets
FACEBOOK YOUTUBE TWITTER PINTEREST OTHER
57%
15%2%
13%
13%
Source: Technorati Media, 2013 Digital Influence Report, U.S.
Budget	
 ย Planning	
 ย 
Minimal	
 ย Budget?	
 ย 
โ€ข	
 ย Know	
 ย exactly	
 ย what	
 ย you	
 ย are	
 ย looking	
 ย for	
 ย 
	
 ย โ€ข	
 ย Engagement	
 ย vs.	
 ย clicks	
 ย 
โ€ข	
 ย Cap	
 ย your	
 ย spend	
 ย 
โ€ข	
 ย Target	
 ย without	
 ย spend	
 ย 
The 7 Elements of a Perfect Social Media Campaign
Great	
 ย Engagement	
 ย is	
 ย Made	
 ย of	
 ย This	
 ย 
Three	
 ย Parts	
 ย Relevance	
 ย 
C
R E
E
S
R
I
R
Great	
 ย Engagement	
 ย is	
 ย Made	
 ย of	
 ย This	
 ย 
One	
 ย Part	
 ย Incen9ve	
 ย 	
 ย |	
 ย 	
 ย One	
 ย Part	
 ย Convenience	
 ย 
C
R E
E
S
R
I
R
Great	
 ย Engagement	
 ย is	
 ย Made	
 ย of	
 ย This	
 ย 
Two	
 ย Parts	
 ย Entertainment
C
R E
E
S
R
I
R
Great	
 ย Engagement	
 ย is	
 ย Made	
 ย of	
 ย This	
 ย 
One	
 ย Part	
 ย Shareability	
 ย 
โ€ขโ€ฏ	
 ย 	
 ย Add	
 ย social	
 ย sharing	
 ย icons	
 ย to	
 ย all	
 ย live	
 ย content	
 ย 
โ€ขโ€ฏ	
 ย 	
 ย Encourage	
 ย sharing	
 ย in	
 ย CTAs	
 ย 
โ€ขโ€ฏ	
 ย 	
 ย Build	
 ย sharing	
 ย into	
 ย the	
 ย entry	
 ย process	
 ย 
โ€ขโ€ฏ	
 ย 	
 ย Promote	
 ย the	
 ย campaign	
 ย across	
 ย all	
 ย channels	
 ย 
โ€ขโ€ฏ	
 ย 	
 ย Invest	
 ย in	
 ย shareable	
 ย content	
 ย 
C
R E
E
S
R
I
R
The 7 Elements of a Perfect Social Media Campaign
FantasOc	
 ย CreaOve	
 ย 
โ€ข	
 ย Create	
 ย engaging,	
 ย relevant	
 ย content	
 ย 
โ€ข	
 ย Be	
 ย aware	
 ย of	
 ย consumers	
 ย on	
 ย mobile	
 ย 
โ€ข	
 ย Build	
 ย in	
 ย interacOve	
 ย features/call-ยญโ€outs	
 ย 
FantasOc	
 ย CreaOve	
 ย 
4	
 ย Best	
 ย Prac9ces
1.โ€ฏ Create	
 ย an	
 ย awesome	
 ย โ€œShareโ€	
 ย image	
 ย 
with	
 ย prominent	
 ย CTA	
 ย 
2.โ€ฏ Use	
 ย the	
 ย right	
 ย amount	
 ย of	
 ย copy	
 ย 
3.โ€ฏ Choose	
 ย the	
 ย right	
 ย font	
 ย size	
 ย 
4.โ€ฏ Incorporate	
 ย consistent	
 ย branding	
 ย 
FantasOc	
 ย CreaOve	
 ย 
Nestlรฉ	
 ย Invests	
 ย in	
 ย Social	
 ย Rich	
 ย Media	
 ย Ads	
 ย 
The 7 Elements of a Perfect Social Media Campaign
Five	
 ย Ways	
 ย to	
 ย BeMer	
 ย Promote	
 ย Your	
 ย Campaigns	
 ย 
Target	
 ย your	
 ย updates	
 ย 	
 ย 
Showcase	
 ย 	
 ย 
user-ยญโ€generated	
 ย 	
 ย 
content	
 ย 
Display	
 ย promoOons	
 ย 	
 ย 
across	
 ย channels	
 ย 
Five	
 ย Ways	
 ย to	
 ย BeMer	
 ย Promote	
 ย Your	
 ย Campaigns	
 ย 
Put	
 ย $$	
 ย behind	
 ย it	
 ย 
Five	
 ย Ways	
 ย to	
 ย BeMer	
 ย Promote	
 ย Your	
 ย Campaigns	
 ย 
Measure	
 ย everything	
 ย 
The 7 Elements of a Perfect Social Media Campaign
IntegraOon	
 ย 
Add	
 ย social	
 ย to	
 ย the	
 ย markeOng	
 ย campaigns	
 ย you	
 ย already	
 ย have	
 ย planned	
 ย 
IntegraOon	
 ย 
1.19B
540M
259M
50
M
232M
MONTHLY ACTIVE
USERS BY NETWORK
Hours of a consumerโ€™s day
are spent on their smartphones
3.3
IntegraOon	
 ย 
of US ad professionals
used Twitter ads in
conjunction with
a TV ad campaign
22%
Cougar	
 ย Town	
 ย TBS	
 ย 
The 7 Elements of a Perfect Social Media Campaign
โ€ขโ€ฏ	
 ย Trackable	
 ย URLs	
 ย 	
 ย 
โ€ขโ€ฏ	
 ย Sharing	
 ย widgets	
 ย 
โ€ขโ€ฏ	
 ย Web	
 ย AnalyOcs	
 ย 
โ€ขโ€ฏ	
 ย Customized	
 ย forms	
 ย 
โ€ขโ€ฏ	
 ย Social	
 ย CRM	
 ย 	
 ย 
Tracking	
 ย Mechanisms	
 ย Must	
 ย Be	
 ย In	
 ย Place	
 ย 
Three	
 ย Kinds	
 ย of	
 ย Data	
 ย 
1.โ€ฏ	
 ย Enterprise	
 ย Data	
 ย 
Processes	
 ย and	
 ย transacOonal	
 ย data	
 ย 
โ€ข	
 ย Rewards	
 ย informaOon	
 ย 
โ€ข	
 ย Products	
 ย purchased	
 ย 
โ€ข	
 ย Dollars	
 ย spent	
 ย 	
 ย 
2.	
 ย Social	
 ย Data	
 ย 
Collected	
 ย a๏ฌƒnity	
 ย data	
 ย through	
 ย social	
 ย 	
 ย 
networks	
 ย and	
 ย social	
 ย analyOcs	
 ย 
	
 ย โ€ข	
 ย ConversaOons	
 ย 
โ€ข	
 ย Interests	
 ย 
โ€ข	
 ย Like	
 ย 
โ€ข	
 ย Brands	
 ย they	
 ย follow	
 ย 
3.	
 ย 3rd	
 ย Party	
 ย Data	
 ย 
Public	
 ย data	
 ย from	
 ย other	
 ย systems	
 ย that	
 ย furthers	
 ย 
understanding	
 ย of	
 ย customer	
 ย lifestyles	
 ย 
Enterprise	
 ย 
Data	
 ย 
Social	
 ย 
Data	
 ย 
3rd	
 ย Party	
 ย 
Data	
 ย 
The	
 ย Power	
 ย of	
 ย Data	
 ย 
Measure
Brand
Advocacy
Programs
Ads
Customer
Service
Email
Marketing
โ€ขโ€ฏ	
 ย Target	
 ย Media	
 ย Buys	
 ย 
โ€ขโ€ฏ	
 ย Strategically	
 ย placed	
 ย ads	
 ย 
โ€ขโ€ฏ	
 ย Create	
 ย custom	
 ย and	
 ย look-ยญโ€a-ยญโ€like	
 ย 	
 ย 
	
 ย 	
 ย 	
 ย Facebook	
 ย audiences	
 ย 	
 ย 
โ€ขโ€ฏ	
 ย Provide	
 ย more	
 ย personalized	
 ย 	
 ย 
	
 ย 	
 ย 	
 ย and	
 ย Omely	
 ย service	
 ย 
โ€ขโ€ฏ	
 ย Have	
 ย a	
 ย complete	
 ย customer	
 ย 	
 ย 
	
 ย 	
 ย 	
 ย communicaOon	
 ย history	
 ย 
โ€ขโ€ฏ	
 ย ProacOvely	
 ย engage	
 ย your	
 ย customers	
 ย 
	
 ย 	
 ย 	
 ย with	
 ย personalized	
 ย content	
 ย 
Create	
 ย customized	
 ย and	
 ย 
	
 ย targeted	
 ย email	
 ย campaigns	
 ย 	
 ย 
	
 ย with	
 ย your	
 ย exisOng	
 ย provider	
 ย 	
 ย 
โ€ขโ€ฏIdenOfy	
 ย the	
 ย most	
 ย 	
 ย 
	
 ย 	
 ย 	
 ย socially	
 ย acOve	
 ย rewards	
 ย 	
 ย 
	
 ย 	
 ย 	
 ย members	
 ย 
โ€ขโ€ฏ	
 ย Target	
 ย these	
 ย members	
 ย 	
 ย 
	
 ย 	
 ย 	
 ย with	
 ย easily	
 ย shareable	
 ย 	
 ย 
	
 ย 	
 ย 	
 ย content	
 ย 
โ€ขโ€ฏDetect	
 ย acOonable	
 ย insights	
 ย 
โ€ขโ€ฏ	
 ย Track	
 ย campaigns	
 ย across	
 ย 	
 ย 
	
 ย 	
 ย 	
 ย other	
 ย markeOng	
 ย channels	
 ย 
โ€ขโ€ฏ	
 ย IdenOfy	
 ย direct	
 ย path	
 ย to	
 ย 	
 ย 
	
 ย 	
 ย 	
 ย revenue	
 ย conversions	
 ย 
1.	
 ย 	
 ย Goals	
 ย &	
 ย benchmarks	
 ย 	
 ย 
2.	
 ย 	
 ย Budget	
 ย Planning	
 ย 	
 ย 
3.	
 ย 	
 ย Engagement	
 ย 	
 ย 
4.	
 ย 	
 ย FantasOc	
 ย creaOve	
 ย 	
 ย 
5.	
 ย 	
 ย PromoOon	
 ย 	
 ย 
6.	
 ย 	
 ย IntegraOon	
 ย 	
 ย 
7.	
 ย 	
 ย Results	
 ย 
Letโ€™s	
 ย Reviewโ€ฆ	
 ย 
Tweet	
 ย to	
 ย Win	
 ย 
Tweet your answer with #socialelements
TWEET ONE OF YOUR
TAKEAWAYS FOR A
CHANCE TO WIN!
QuesOons?	
 ย 
Want	
 ย to	
 ย ๏ฌnd	
 ย out	
 ย more	
 ย about	
 ย Moontoast?	
 ย 	
 ย 
Contact	
 ย Hello@Moontoast.com	
 ย 
Join	
 ย us	
 ย for	
 ย our	
 ย webinars	
 ย each	
 ย month:	
 ย 
Go	
 ย to	
 ย moontoast.com/webinar	
 ย to	
 ย ๏ฌnd	
 ย out	
 ย whatโ€™s	
 ย coming	
 ย up	
 ย 
The 7 Elements of a Perfect Social Media Campaign

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The 7 Elements of a Perfect Social Media Campaign

  • 1. WEDNESDAY, FEBRUARY 12, 2014 AT 11AM PT/2PM ET 7 ELEMENTS OF THE PERFECT SOCIAL MEDIA CAMPAIGN Presented ย by ย Kira ย Sparks, ย Shoutlet, ย  ย  and ย Marcus ย Whitney, ย Moontoast ย  Thursday, ย April ย 10, ย 2014 ย 
  • 4. Follow ย Shoutlet ย  @Shoutlet facebook.com/shoutlet youtube.com/shoutlet plus.google.com/+shoutlet linkedin.com/company/shoutlet pinterest.com/shoutlet
  • 5. Todayโ€™s ย Presenters ย  Kira ย Sparks ย  @kksparks ย  Senior ย Content ย Manager ย  ย  Marcus ย Whitney ย  @marcuswhitney ย  Co-ยญโ€Founder ย 
  • 6. Social ย Rich ย Media ย Adver9sing ย Pla<orm ย  ย  Moontoast ย helps ย brands ย deliver ย engaging ย Social ย  ย  experiences ย across ย all ย social ย channels ย and ย device ย types. ย  Awareness Consideration Intent Lead Generation Conversion Brand Loyalty
  • 7. Who ย Moontoast ย Has ย Worked ย With ย 
  • 8. @Moontoast ย  Connect ย with ย Moontoast ย  Facebook.com/Moontoast ย  linkedin.com/company/moontoast-ยญโ€inc ย  Gplus.to/Moontoast ย  pinterest.com/MoontoastPins/ ย  Youtube.com/moontoasMv ย 
  • 9. The ย Agenda ย  ย  What ย weโ€™ll ย cover ย today ย  โ€ขโ€ฏ ย Why ย campaigns ย are ย vital ย to ย your ย social ย  ย  ย  ย markeOng ย strategy ย  โ€ขโ€ฏ ย 7 ย elements ย of ย the ย perfect ย social ย  ย  ย  ย campaign ย โ€“ ย from ย planning ย to ย results ย  โ€ขโ€ฏ ย Giveaway ย & ย Q&A ย 
  • 11. Why ย Run ย a ย Social ย Campaign? ย  ย  EXTEND reach DRIVE deep engagement EXPAND marketing objectives COLLECT data and feedback
  • 13. Audience: ย Who ย Are ย You ย Trying ย To ย Reach? ย  ย  DEMOGRAPHICS INFLUENCERS LOCATION PAST ENGAGEMENT NICHE INTERESTS
  • 14. ObjecOves: ย What ย Do ย You ย Want ย Them ย to ย Do? ย  ย  Increase brand awareness Decrease call center traffic Increase sales Build customer relationships
  • 15. ObjecOves: ย Think ย Big, ย and ย Break ย Them ย Into ย Baby ย Steps ย  INCREASE BRAND AWARENESS Build email database Land media mentions Increase brand mentions on Twitter
  • 16. ObjecOves: ย Think ย Big, ย and ย Break ย Them ย Into ย Baby ย Steps ย  DECREASE CALL CENTER TRAFFIC Quickly find customer mentions Lower Twitter response times Create videos to answer questions
  • 17. Ballard ย Leads ย with ย Strong ย ObjecOves ย  Objec9ve ย  Reward ย loyal ย fans, ย drive ย sales, ย  gather ย social ย data ย and ย track ย ROI ย  Campaign ย  Ran ย 2-ยญโ€part ย promoOonal ย  giveaway ย o๏ฌ€ering ย 20% ย o๏ฌ€ ย all ย  products ย and ย a ย chance ย to ย win ย  Ballard ย Bucks ย  Results ย  Drove ย over ย $400,000 ย in ย sales, ย  72% ย increase ย in ย fans ย and ย  31,000 ย new ย names ย added ย  ย  to ย the ย database ย 
  • 19. Budget ย Planning ย  Content ย Crea9on ย  Allocate ย a ย porOon ย of ย spend ย to ย creaOng ย original ย content: ย  โ€ข ย Blog ย posts ย  โ€ข ย Infographics ย  โ€ข ย Videos ย  โ€ข ย Whitepapers ย  โ€ข ย Reports ย  โ€ข ย Podcasts ย  โ€ข ย ArOcles ย  โ€ข ย Webinars ย 
  • 20. Budget ย Planning ย  Targe9ng ย  โ€ข ย Determine ย KPIs ย & ย allocate ย spend ย accordingly ย  โ€ข ย AdverOsing ย opOons ย on ย social: ย  Promoted ย Accounts ย  Tweets ย  Trends ย  Page ย Posts ย  Right-ยญโ€Hand ย Rail ย  Sponsored ย InMail ย  Sponsored ย Updates ย  Banner ย Display ย 
  • 21. Budget ย Planning ย  Platform Share of U.S. Brands Social Ad Budgets FACEBOOK YOUTUBE TWITTER PINTEREST OTHER 57% 15%2% 13% 13% Source: Technorati Media, 2013 Digital Influence Report, U.S.
  • 22. Budget ย Planning ย  Minimal ย Budget? ย  โ€ข ย Know ย exactly ย what ย you ย are ย looking ย for ย  ย โ€ข ย Engagement ย vs. ย clicks ย  โ€ข ย Cap ย your ย spend ย  โ€ข ย Target ย without ย spend ย 
  • 24. Great ย Engagement ย is ย Made ย of ย This ย  Three ย Parts ย Relevance ย  C R E E S R I R
  • 25. Great ย Engagement ย is ย Made ย of ย This ย  One ย Part ย Incen9ve ย  ย | ย  ย One ย Part ย Convenience ย  C R E E S R I R
  • 26. Great ย Engagement ย is ย Made ย of ย This ย  Two ย Parts ย Entertainment C R E E S R I R
  • 27. Great ย Engagement ย is ย Made ย of ย This ย  One ย Part ย Shareability ย  โ€ขโ€ฏ ย  ย Add ย social ย sharing ย icons ย to ย all ย live ย content ย  โ€ขโ€ฏ ย  ย Encourage ย sharing ย in ย CTAs ย  โ€ขโ€ฏ ย  ย Build ย sharing ย into ย the ย entry ย process ย  โ€ขโ€ฏ ย  ย Promote ย the ย campaign ย across ย all ย channels ย  โ€ขโ€ฏ ย  ย Invest ย in ย shareable ย content ย  C R E E S R I R
  • 29. FantasOc ย CreaOve ย  โ€ข ย Create ย engaging, ย relevant ย content ย  โ€ข ย Be ย aware ย of ย consumers ย on ย mobile ย  โ€ข ย Build ย in ย interacOve ย features/call-ยญโ€outs ย 
  • 30. FantasOc ย CreaOve ย  4 ย Best ย Prac9ces 1.โ€ฏ Create ย an ย awesome ย โ€œShareโ€ ย image ย  with ย prominent ย CTA ย  2.โ€ฏ Use ย the ย right ย amount ย of ย copy ย  3.โ€ฏ Choose ย the ย right ย font ย size ย  4.โ€ฏ Incorporate ย consistent ย branding ย 
  • 32. Nestlรฉ ย Invests ย in ย Social ย Rich ย Media ย Ads ย 
  • 34. Five ย Ways ย to ย BeMer ย Promote ย Your ย Campaigns ย  Target ย your ย updates ย  ย  Showcase ย  ย  user-ยญโ€generated ย  ย  content ย  Display ย promoOons ย  ย  across ย channels ย 
  • 35. Five ย Ways ย to ย BeMer ย Promote ย Your ย Campaigns ย  Put ย $$ ย behind ย it ย 
  • 36. Five ย Ways ย to ย BeMer ย Promote ย Your ย Campaigns ย  Measure ย everything ย 
  • 38. IntegraOon ย  Add ย social ย to ย the ย markeOng ย campaigns ย you ย already ย have ย planned ย 
  • 39. IntegraOon ย  1.19B 540M 259M 50 M 232M MONTHLY ACTIVE USERS BY NETWORK Hours of a consumerโ€™s day are spent on their smartphones 3.3
  • 40. IntegraOon ย  of US ad professionals used Twitter ads in conjunction with a TV ad campaign 22%
  • 43. โ€ขโ€ฏ ย Trackable ย URLs ย  ย  โ€ขโ€ฏ ย Sharing ย widgets ย  โ€ขโ€ฏ ย Web ย AnalyOcs ย  โ€ขโ€ฏ ย Customized ย forms ย  โ€ขโ€ฏ ย Social ย CRM ย  ย  Tracking ย Mechanisms ย Must ย Be ย In ย Place ย 
  • 44. Three ย Kinds ย of ย Data ย  1.โ€ฏ ย Enterprise ย Data ย  Processes ย and ย transacOonal ย data ย  โ€ข ย Rewards ย informaOon ย  โ€ข ย Products ย purchased ย  โ€ข ย Dollars ย spent ย  ย  2. ย Social ย Data ย  Collected ย a๏ฌƒnity ย data ย through ย social ย  ย  networks ย and ย social ย analyOcs ย  ย โ€ข ย ConversaOons ย  โ€ข ย Interests ย  โ€ข ย Like ย  โ€ข ย Brands ย they ย follow ย  3. ย 3rd ย Party ย Data ย  Public ย data ย from ย other ย systems ย that ย furthers ย  understanding ย of ย customer ย lifestyles ย  Enterprise ย  Data ย  Social ย  Data ย  3rd ย Party ย  Data ย 
  • 45. The ย Power ย of ย Data ย  Measure Brand Advocacy Programs Ads Customer Service Email Marketing โ€ขโ€ฏ ย Target ย Media ย Buys ย  โ€ขโ€ฏ ย Strategically ย placed ย ads ย  โ€ขโ€ฏ ย Create ย custom ย and ย look-ยญโ€a-ยญโ€like ย  ย  ย  ย  ย Facebook ย audiences ย  ย  โ€ขโ€ฏ ย Provide ย more ย personalized ย  ย  ย  ย  ย and ย Omely ย service ย  โ€ขโ€ฏ ย Have ย a ย complete ย customer ย  ย  ย  ย  ย communicaOon ย history ย  โ€ขโ€ฏ ย ProacOvely ย engage ย your ย customers ย  ย  ย  ย with ย personalized ย content ย  Create ย customized ย and ย  ย targeted ย email ย campaigns ย  ย  ย with ย your ย exisOng ย provider ย  ย  โ€ขโ€ฏIdenOfy ย the ย most ย  ย  ย  ย  ย socially ย acOve ย rewards ย  ย  ย  ย  ย members ย  โ€ขโ€ฏ ย Target ย these ย members ย  ย  ย  ย  ย with ย easily ย shareable ย  ย  ย  ย  ย content ย  โ€ขโ€ฏDetect ย acOonable ย insights ย  โ€ขโ€ฏ ย Track ย campaigns ย across ย  ย  ย  ย  ย other ย markeOng ย channels ย  โ€ขโ€ฏ ย IdenOfy ย direct ย path ย to ย  ย  ย  ย  ย revenue ย conversions ย 
  • 46. 1. ย  ย Goals ย & ย benchmarks ย  ย  2. ย  ย Budget ย Planning ย  ย  3. ย  ย Engagement ย  ย  4. ย  ย FantasOc ย creaOve ย  ย  5. ย  ย PromoOon ย  ย  6. ย  ย IntegraOon ย  ย  7. ย  ย Results ย  Letโ€™s ย Reviewโ€ฆ ย 
  • 47. Tweet ย to ย Win ย  Tweet your answer with #socialelements TWEET ONE OF YOUR TAKEAWAYS FOR A CHANCE TO WIN!
  • 49. Want ย to ย ๏ฌnd ย out ย more ย about ย Moontoast? ย  ย  Contact ย Hello@Moontoast.com ย  Join ย us ย for ย our ย webinars ย each ย month: ย  Go ย to ย moontoast.com/webinar ย to ย ๏ฌnd ย out ย whatโ€™s ย coming ย up ย