9 things to consider when implementing a telematics solution

9 THINGS
TO CONSIDER
WHEN IMPLEMENTING A TELEMATICS SOLUTION
The implementation of a telematics solution will often result in an extremely rapid ROI. But the telematics solutions of
data. And while most managers will be able to access the data they need to make minor improvements in their opera-
tions, many won’t be maximizing the value of their system to really drive improvement within their organization.
DETERMINE GOALS, OBJECTIVES AND KPIS
What are the key drivers to implementing a telematics
solution? Are you looking to enhance driver safety?
Wanting to reduce operating expenses? Do you need
to meet compliance guidelines? Quantifying ROI
will require you measure before and after results.
You’ll need to know your status for several months
prior to implementation to best compare against
future metrics. It’s also good to set measurable
goals – like increasing driver safety by 30%.
Next you’ll want to establish KPIs. What does success
and to the executives. Knowing these will help you
continually evaluate your success on each of the
9 THINGS TO CONSIDER
WHEN IMPLEMENTING A
TELEMATICS SOLUTION
1. Determine Goals, Objectives
and KPIs
2. Gain Executive Buy-In
3. Determine Accountability
4. Create a Detailed Plan
5. Be Realistic
6. Communicate with Employees
7. Maintaining Employee Buy-In
8. Conduct Training
9. Stay True to Your Plan
HERE ARE THE 9 THINGS TO CONSIDER:
1.
3.2.
GAIN EXECUTIVE BUY-IN
Gaining executive buy-in is critical. Your exective
team will need to sign-off on the investment and
from a long-term success perspective, they need
to really believe in the solution and the value it
brings to the organization. Top driven imple-
mentations bring rapid ROIs and higher overall
levels of success. Buy-in from the executive team
will also help get the entire organizatio on-board
and have everyone working towards a common
goal.
DETERMINE ACCOUNTABILITY
Determine champions within your organization.
Find people who really care about the challenges
your organization is facing and have the drive to help
resolve them. A project sponsor will advocate for a
telematics solution at every step of implementation
and can make sure milestones are completed on time.
Your management team will need to identify
shortand long-term goals, set realistic ROI expecta-
tions, establish budgets, and ensure the necessary
resources are available. Involve your staff members by
mutually identifying key concerns, and seek their
input on which performance metrics should be
measured.

-
-
-
4.
6.
5.
CREATE A DETAILED PLAN
Prepare a full and detailed plan to implement your
telematics solution. Incorporate your goals, developa
budget, plan-out timelines, resources and evaluation
steps. Try and involve your overarching company
policies in the detailed plan without expending too
much manpower. Consider basing your plan on lean
principles:
• Identify the problem(s) you are trying to solve
• Understand what your current state is
• Build a plan to achieve that future state
• Create standard policies and procedures
• Hold people accountable to executing against
the policies and procedures
• Execute the plan
BE REALISTIC
Work with a timeline that is realistic and achiev
able. It takes time to identify your needs, devel
op goals and objectives, create a baseline for
measurement, short-list providers and then
ultimately select the one that understands your
needs best. And once you’ve selected your
provider you still need to factor in the time it
takes to implement your solution. Depending
to create a detailed schedule to address
how/when you take each vehicle off the road
for the time required to install the on-board
hardware. You must also consider the time
-
agement staff and reporting
and administration staff on how to get the most
from your telematics solution. Timing is particu
larly critical if you are working on a hard dead-
line, such as the ELD Mandate or a seasonal
target, you need to give yourself enough time
to roll-out successfully.
A PROJECT SPONSOR WILL
ADVOCATE FOR A TELEMATICS
SOLUTION AT EVERY STEP OF
IMPLEMENTATION AND CAN
MAKE SURE MILESTONES ARE
COMPLETED ON TIME.
COMMUNICATE WITH EMPLOYEES
Communicate with employees before questions
arise. Let them know why you’re making a
telematics investment and detail the results you
hope to gain. Be open and honest and let em-
ployees know how the solution will impact
them. Many organizations present the solution
as insurance for the drivers. Statistics
support that most incidents that occur with
truck drivers are initiated by other“passenger”
vehicles. Introducing the solution by indicating
it protects the drivers from complaints and
explaining how collected data will be used as a
training tool to reduce costs, improve driving
habits and increase driver safety helps
ease the driver adoption process.
7.
MAINTAINING EMPLOYEE BUY-IN
Managers should continually communicate
goals for improvement, thoroughly train
employees on achieving the goals and
mentor and coach (including rewards for
good behavior) employees over the lifetime
of their service to your organization.
8.
9.
CONDUCT TRAINING
Training is the key to achieving the results you’ve
planned for. If your employees don’t know how to
properly use the solution, the solution won’t be as
effective as it could be and your results won’t be as
rapid or impactful.
STAY TRUE TO YOUR PLAN
To get the most from your system, stay true
to the plan you mapped out prior to imple-
mentation. Also really focus on tackling
one KPI at a time. Get really good at gath-
-
ing it before you move on to the next.
Telematics data can be overwhelming. You
in and start gathering everything at once.
COMMUNICATE WITH EMPLOYEES
BEFORE QUESTIONS ARISE. LET
THEM KNOW WHY YOU’RE
MAKING A TELEMATICS INVEST-
MENT AND DETAIL THE RESULTS
YOU HOPE TO GAIN.
www.mobicorp.com

9 things to consider when implementing a telematics solution

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