The Operational Performance Assessment (OPA) program by Wih Resource Group is designed to evaluate and improve solid waste management and recycling operations for clients, focusing on identifying strengths and areas for efficiency gains. With over sixty years of combined experience, the team provides tailored solutions based on real-world industry challenges, aiming for significant improvements in productivity, cost reduction, and profitability. The OPA process involves a detailed analysis and collaboration with clients to implement customized, effective strategies while emphasizing accountability and continuous improvement.