A Day with BRIDGEi2i Analytics
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BRIDGEi2i is an analytics company that helps clients across multiple industries understand customer needs and behaviors to improve customer experience and business outcomes. Over the course of a day, the document describes how BRIDGEi2i has helped companies in industries like golf entertainment, fitness, education, financial services, communications, consumer goods, retail, distribution, and insurance. For each industry, it summarizes BRIDGEi2i's analytics work, the benefits to the client, and how consumers ultimately benefit from the improved customer insights and business strategies.
A Day with BRIDGEi2i Analytics
- 2. An account of how BRIDGEi2i touches various aspects of your life through analytics
- 3. A game of golf Industry Vertical: Entertainment Analytics Mission: Helped a large Golf Entertainment Company understand customer needs and experience from social media. Client Benefit: Provided innovative methods to identify, prioritize and manage Consumer Sentiments and drivers for customer experience. Consumer Benefit: Waiting time, parking space...the key negative drivers for customer experience improved, resulting in happier and engaged customers. 6:00
- 4. Treadmill time Industry Vertical: Fitness Analytics Mission: Helped US based creator of fitness and weight loss solutions, in segmenting it’s customers based on Recency, Frequency and Monetary value of purchase. Client Benefit: Helped the firm create targeted marketing offers based on the micro segments. Consumer Benefit: Hate exercising but love dance? Free dance exercise video, post your second purchase with the firm. And you spread the word to your friends. 7:00
- 5. Off to school Industry Vertical: Education Analytics Mission: Helped a premier University to identify students with high risk of drop out at the application stage and build timely intervention strategy aimed at Maximizing Retention. Client Benefit: Helped decrease drop-out rates and improve graduation success ratio. Consumer Benefit: Worried about student debt? Still undecided about the right specialization? The University understands your priorities. 8:00
- 6. Customers at bank Industry Vertical: Financial Services Analytics Mission: Helped one of the largest Financial Services firms predict potential fraud loss and developed an algorithm to accurately predict fraudulent credit card transactions. Client Benefit: BRIDGEi2i algorithm predicted potential fraud dollar loss with +95% accuracy. Consumer Benefit: Tired of your transactions getting declined? BRIDGEi2i’s algorithm reduced false positives to make sure the right transactions do not get declined as potential frauds. 9:00
- 7. connecting the world Industry Vertical: Communications Analytics Mission: Helped global Collaborative Communications Company in assessing their market landscape, analysing competitive positioning and developing the market size estimation for product and market segments. Client Benefit: Helped the firm’s strategy group develop a robust market estimate using research benchmarks and predictive analytics. Consumer Benefit: Wanted a new collaboration tool? The company is ready with the new solution post BRIDGEi2i’s landscape assessment. 14:00
- 8. shopping for surprise dinner Industry Vertical: Consumer Goods Analytics Mission: Helped a global Consumer Goods company recommend the right SKUs to retailers based on past buying behaviors. Client Benefit: Helped the firm to increase revenue by 10% and achieve a recommendation hit-rate of 45%. Consumer Benefit: Looking for that particular brand of whole wheat pasta in your favourite grocery store? With BRIDGEi2i’s algorithm, your search just got easier. 17:00
- 9. Anniversary gift shopping Industry Vertical: Retail & Ecommerce Analytics Mission: Helped a global E-Commerce firm to develop a Customer Lifetime value model to quantify value of long-term customer relationships. Client Benefit: 5% increase in Repeat Purchase rate $25 increase in Average Ticket Size. Consumer Benefit: Imagine the anniversary reminder coming from your favourite E-Commerce store with a special discount for the day? Right time to redeem and surprise. 19:00
- 10. Surprise package Industry Vertical: Distribution Analytics Mission: Helped a global Distribution company to analyse market landscape, partnership strategies and expansion plans in emerging countries. Client Benefit: Helped the firm to optimize their logistics platform and decide on new distribution opportunities. Consumer Benefit: The phone you had been secretly researching just arrived at your doorstep, on time, courtesy the distribution company and of course, your wife. Surprises work both ways! 21:00
- 11. Retirement planning Industry Vertical: Insurance Analytics Mission: Helped a Global Investment Management firm to optimize their multi-channel campaigns and improve conversion rates. Client Benefit: Used digital campaigns to target the growing “Young Investor”, GEN Y and Millennial segment. Consumer Benefit: No more worry about retirement Income with the best investment plan aligned with your life-stage and life-style now in place. 00:00
- 12. Hello BRIDGEi2i, we have a business problem A new day, another industry vertical, a new business problem; CHALLENGE ACCEPTED 02:00
- 13. While we provide impact to global fortune 500 firms across verticals through our analytical expertise, we also in a way touch various aspects of everyday life of a consumer solving their day to day problems. www.bridgei2i.com | enquiries@bridgei2i.com Disclaimer: BRIDGEi2i understands the dark side of personalization and we do not work with any personally identifiable data that can identify an end-customer of a business. We have the strictest data security guidelines in place as we work with businesses to improve the experience for their customers