Tim	
  Sprague	
  
CMS	
  	
  200	
  
University	
  of	
  Southern	
  
Maine	
  
Spring	
  2012	
  
A	
  is	
  for	
  Apple	
  

A	
  Rhetorical	
  Analysis	
  of	
  Apple’s	
  
          Brand	
  Building	
  
Apple’s	
  Brand	
  Building	
  
•  As	
  the	
  face	
  of	
  Apple,	
  Steve	
  Jobs	
  aim	
  was	
  to	
  
   convince	
  consumers	
  to	
  buy	
  products	
  that	
  they	
  
   didn’t	
  know	
  they	
  needed.	
  
•  To	
  reach	
  the	
  consumers	
  Jobs	
  used	
  mulGple	
  
   mediums	
  such	
  as	
  TV,	
  print	
  and	
  the	
  Internet.	
  
•  MulGple	
  products	
  with	
  varying	
  appeals	
  have	
  
   made	
  Apple	
  a	
  world	
  class	
  company.	
  
What	
  is	
  Rhetoric	
  
•  Rhetoric	
  refers	
  to	
  communicaGon	
  that	
  is	
  used	
  
               to	
  influence	
  others.	
  
•  Rhetorical	
  acts	
  occur	
  within	
  a	
  rhetorical	
  
               context	
  which	
  includes	
  at	
  least	
  4	
  elements;	
  
	
  	
  	
  	
  Aim,	
  Audience,	
  Subject,	
  and	
  Medium	
  
•  Three	
  types	
  of	
  appeals	
  are	
  used	
  to	
  reach	
  the	
  
               audience.	
  
•  Ethos,	
  Pathos,	
  and	
  Logos	
  

                                                               (Olsen,	
  2012	
  Apr)	
  
Ethos	
  
•  An	
  appeal	
  to	
  credibility	
  and	
  reliability	
  
	
  	
  	
  	
  	
  	
  	
  (Alberts,	
  Nakayama	
  &	
  MarGn,	
  2010)	
  

•  Steve	
  Jobs’s	
  stage	
  presence,	
  minimalist	
  image	
  
   and	
  hypnoGc	
  elocuGon,	
  established	
  him	
  as	
  the	
  
   supreme	
  authority	
  on	
  all	
  things	
  Apple.	
  	
  
Pathos	
  
•  Represents	
  an	
  appeal	
  to	
  the	
  audience’s	
  
      emoGons.	
   (Alberts,	
  Nakayama	
  &	
  MarGn,	
  2010)	
  
	
  First	
  establishing	
  credibility	
  and	
  authority,	
  Jobs	
  
then	
  ignites	
  the	
  passion	
  in	
  the	
  audience.	
  His	
  
delivery,	
  enthusiasm	
  for	
  his	
  products,	
  and	
  
showmanship	
  had	
  all	
  turnouts	
  electrified.	
  
Logos	
  
                                 	
  
•  Logos	
  is	
  the	
  use	
  of	
  rhetoric	
  to	
  help	
  the	
  
   audience	
  see	
  the	
  raGonal	
  for	
  a	
  parGcular	
  
   conclusion.	
   (Aberts,	
  Nakayama	
  &	
  MarGn,	
  2010)	
  
•  Job’s	
  dissecGon	
  of	
  new	
  products,	
  Greless	
  
   campaigning,	
  and	
  obvious	
  pride	
  in	
  his	
  
   company,	
  capGvated	
  audiences	
  and	
  helped	
  
   them	
  understand	
  the	
  advantages	
  of	
  owning	
  
   Apple	
  products.	
  
Ethos	
  -­‐	
  Slogans	
  
•  “Soon	
  there	
  will	
  be	
  two	
  kinds	
  of	
  people.	
  Those	
  
   who	
  use	
  computers	
  and	
  those	
  who	
  use	
  
   Apples.”	
  
•  “Engineered	
  for	
  the	
  creaGve	
  class.”	
  
•  “If	
  you	
  don’t	
  have	
  the	
  iPhone,	
  well,	
  you	
  don’t	
  
   have	
  the	
  iPhone.”	
  

	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
	
  
	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  (Wikipedia,	
  2012)	
  
Pathos	
  -­‐	
  Slogans	
  
•  “Beauty.	
  Brains.	
  And	
  now	
  more	
  brawn.”	
  

	
  
	
  
•  “Get	
  your	
  groove	
  on	
  in	
  five	
  new	
  colors.”	
  
	
  

	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  (Wikipedia,	
  2012)	
  
Logos	
  -­‐	
  Slogans	
  
•  “It	
  does	
  more,	
  It	
  costs	
  less,	
  It’s	
  that	
  simple.”	
  
•  “We’re	
  looking	
  for	
  the	
  most	
  original	
  use	
  of	
  an	
  
   Apple	
  since	
  Adam.”	
  
•  “The	
  new,	
  faster	
  MacBook	
  Air.	
  Everyone	
  
   should	
  have	
  a	
  notebook	
  this	
  advanced.”	
  




                                                                      (Wikipedia,2012)	
  
Rhetorical	
  Devices	
  
•  Persuasion	
  is	
  the	
  art	
  that	
  most	
  rhetoricians	
  have	
  
   as	
  the	
  focus	
  of	
  their	
  communicaGon	
  process.	
  
•  In	
  addiGon	
  to	
  the	
  appeals	
  of	
  ethos,	
  logos,	
  and	
  
   pathos,	
  rhetorical	
  devices	
  may	
  be	
  employed.	
  
•  All	
  of	
  these	
  appeals	
  and	
  devices	
  Jobs	
  
   incorporated	
  in	
  his	
  aim	
  to	
  market	
  Apple	
  products	
  
   to	
  the	
  discriminaGng	
  consumer.	
  
•  Jobs	
  used	
  mulGple	
  mediums	
  to	
  communicate	
  his	
  
   message	
  –	
  stage,	
  print,	
  Internet,	
  and	
  television.	
  
Rhetorical	
  Devices	
                                                                                                                                                                                                          (Berger,	
  2011,	
  p.	
  82-­‐88)	
  
                                            	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  (Wikipedia,	
  2012)	
  
                                                                                                                                                                                                                                                           	
  
	
  	
  	
  	
  	
  	
  	
  Device	
                         	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Apple	
  Slogan	
  Examples	
  
Allegory	
                                                   “So	
  1984	
  won’t	
  be	
  like…1984.”	
  	
  (1984	
  Super	
  Bowl	
  Commercial)	
  
AlliteraGon	
                                                “The	
  ulGmate	
  all-­‐in-­‐one	
  goes	
  all	
  out.”	
  
Comparison	
                                                 “What’s	
  an	
  Intel	
  chip	
  doing	
  in	
  a	
  Mac?	
  A	
  whole	
  lot	
  more	
  than	
  its	
  
                                                             ever	
  done	
  in	
  a	
  PC.”	
  
DefiniGon	
                                                   “The	
  worlds	
  most	
  advanced	
  operaGng	
  system.	
  Finely	
  tuned.”	
  
Encomium	
                                                   “Blows	
  minds,	
  not	
  budgets.”	
  
ExemplificaGon	
                                              “The	
  all-­‐in-­‐one	
  is	
  for	
  everyone.”	
  
Irony	
                                                      “A	
  liele	
  mini,	
  a	
  lot	
  of	
  Leopard.”	
  
Metaphor	
                                                   “Random	
  is	
  the	
  new	
  order.”	
  
Metonymy	
                                                   “Leopard.	
  Every	
  One’s	
  an	
  UlGmate.”	
  
Rhyme	
                                                      “Room	
  to	
  grow.	
  Introducing	
  Mac	
  Pro.”	
  
Rhythm	
                                                     “Twice	
  as	
  fast,	
  for	
  half	
  the	
  price.”	
  
Simile	
                                                     “Thin	
  as	
  always.	
  Faster	
  than	
  ever.”	
  
Synecdoche	
                                                 “A	
  is	
  for	
  Apple.”	
  
Appeals,	
  Devices,	
  and	
  Principles	
  
•  By	
  using	
  these	
  three	
  appeals	
  and	
  thirteen	
  devices	
  of	
  
     rhetoric,	
  Jobs	
  was	
  able	
  to	
  build	
  the	
  Apple	
  brand	
  
     without	
  the	
  use	
  of	
  celebrity	
  spokespersons	
  or	
  sex	
  
     appeal.	
  
	
  
•  Walter	
  Isaacson,	
  Steve	
  Jobs	
  biographer,	
  idenGfied	
  
     fourteen	
  guiding	
  principles	
  that	
  ulGmately	
  led	
  Jobs	
  to	
  
     be	
  “	
  in	
  the	
  pantheon	
  of	
  America’s	
  great	
  innovators’	
  
     along	
  with	
  Thomas	
  Edison,	
  Henry	
  Ford,	
  and	
  Walt	
  
     Disney.”	
  (Isaacson,	
  2012)	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Fourteen	
  Guiding	
  Principals	
  	
  




                                                                                                    	
  	
  	
  	
  	
  	
  	
  (Isaacson,	
  2012,	
  p.	
  93)	
  
EffecGveness	
  
•  Employing	
  these	
  fourteen	
  strategies	
  he	
  built	
  a	
  
   company	
  that	
  created	
  pioneering	
  technological	
  
   breakthroughs	
  in	
  several	
  industries	
  from	
  music	
  to	
  
   computers	
  to	
  phones,	
  whose	
  products	
  he	
  sold	
  to	
  
   the	
  public	
  using	
  his	
  special	
  brand	
  of	
  rhetoric.	
  	
  
•  Jobs	
  leh	
  Apple	
  in	
  1985,	
  but	
  in	
  1997	
  returned	
  to	
  
   the	
  struggling	
  company.	
  
•  At	
  the	
  Gme	
  of	
  his	
  death	
  in	
  October	
  of	
  2011,	
  
   Apple	
  had	
  become	
  the	
  “world’s	
  most	
  valuable	
  
   company.”	
  (Isaacson,	
  2012,	
  p.	
  94)	
  
A is for apple
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  References	
  
	
  Alberts,	
  J.	
  K.,	
  Nakayama,	
  T.	
  K.,	
  &	
  MarGn,	
  J.	
  N.	
  (2010).	
  Human	
  
                       	
  communica*on	
  in	
  society.	
  (Second	
  ed.,	
  pp.	
  300-­‐301).	
  Boston,	
  
                       	
  MA:	
  Pearson	
  EducaGon,	
  Inc.	
  
Berger,	
  A.	
  A.	
  (2011).	
  Media	
  and	
  communica*on	
  research	
  methods.	
  
                       	
  (Second	
  ed.,	
  pp.	
  82-­‐88).	
  Thousand	
  Oakes,	
  CA:	
  SAGE	
  PublicaGons,	
  
                       	
  Inc.	
  
"Google	
  Images."	
  Google.	
  Web.	
  28	
  Apr.	
  2012.	
  <hep://
                       	
  www.google.com/search?	
   	
  hl=en&cp=7&gs.	
  	
  
Olsen,	
  A.	
  (2012	
  Apr).	
  An	
  introduc*on	
  to	
  rhetoric.	
  Retrieved	
  from	
  
                       	
  hep://www.letu.edu/people/annieolson/online/intro.html	
  	
  
Isaacson,	
  W.	
  (2012).	
  The	
  Real	
  Leadership	
  Lessons	
  of	
  Steve	
  Jobs.	
  
                       	
  (cover	
  story).	
  Harvard	
  Business	
  Review,	
  90(4),	
  92-­‐102.	
  
Wikipedia.	
  (2012).	
  List	
  of	
  apple	
  inc.	
  slogans.	
  In	
  Retrieved	
  from	
  hep://
                       	
  en.wikipedia.org/wiki/List_of_Apple_Inc._slogans	
  

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A is for apple

  • 1. Tim  Sprague   CMS    200   University  of  Southern   Maine   Spring  2012  
  • 2. A  is  for  Apple   A  Rhetorical  Analysis  of  Apple’s   Brand  Building  
  • 3. Apple’s  Brand  Building   •  As  the  face  of  Apple,  Steve  Jobs  aim  was  to   convince  consumers  to  buy  products  that  they   didn’t  know  they  needed.   •  To  reach  the  consumers  Jobs  used  mulGple   mediums  such  as  TV,  print  and  the  Internet.   •  MulGple  products  with  varying  appeals  have   made  Apple  a  world  class  company.  
  • 4. What  is  Rhetoric   •  Rhetoric  refers  to  communicaGon  that  is  used   to  influence  others.   •  Rhetorical  acts  occur  within  a  rhetorical   context  which  includes  at  least  4  elements;          Aim,  Audience,  Subject,  and  Medium   •  Three  types  of  appeals  are  used  to  reach  the   audience.   •  Ethos,  Pathos,  and  Logos   (Olsen,  2012  Apr)  
  • 5. Ethos   •  An  appeal  to  credibility  and  reliability                (Alberts,  Nakayama  &  MarGn,  2010)   •  Steve  Jobs’s  stage  presence,  minimalist  image   and  hypnoGc  elocuGon,  established  him  as  the   supreme  authority  on  all  things  Apple.    
  • 6. Pathos   •  Represents  an  appeal  to  the  audience’s   emoGons.   (Alberts,  Nakayama  &  MarGn,  2010)    First  establishing  credibility  and  authority,  Jobs   then  ignites  the  passion  in  the  audience.  His   delivery,  enthusiasm  for  his  products,  and   showmanship  had  all  turnouts  electrified.  
  • 7. Logos     •  Logos  is  the  use  of  rhetoric  to  help  the   audience  see  the  raGonal  for  a  parGcular   conclusion.   (Aberts,  Nakayama  &  MarGn,  2010)   •  Job’s  dissecGon  of  new  products,  Greless   campaigning,  and  obvious  pride  in  his   company,  capGvated  audiences  and  helped   them  understand  the  advantages  of  owning   Apple  products.  
  • 8. Ethos  -­‐  Slogans   •  “Soon  there  will  be  two  kinds  of  people.  Those   who  use  computers  and  those  who  use   Apples.”   •  “Engineered  for  the  creaGve  class.”   •  “If  you  don’t  have  the  iPhone,  well,  you  don’t   have  the  iPhone.”                                                                                                                                                                                                                                                                                                                                                                                                (Wikipedia,  2012)  
  • 9. Pathos  -­‐  Slogans   •  “Beauty.  Brains.  And  now  more  brawn.”       •  “Get  your  groove  on  in  five  new  colors.”                                                                                                                                          (Wikipedia,  2012)  
  • 10. Logos  -­‐  Slogans   •  “It  does  more,  It  costs  less,  It’s  that  simple.”   •  “We’re  looking  for  the  most  original  use  of  an   Apple  since  Adam.”   •  “The  new,  faster  MacBook  Air.  Everyone   should  have  a  notebook  this  advanced.”   (Wikipedia,2012)  
  • 11. Rhetorical  Devices   •  Persuasion  is  the  art  that  most  rhetoricians  have   as  the  focus  of  their  communicaGon  process.   •  In  addiGon  to  the  appeals  of  ethos,  logos,  and   pathos,  rhetorical  devices  may  be  employed.   •  All  of  these  appeals  and  devices  Jobs   incorporated  in  his  aim  to  market  Apple  products   to  the  discriminaGng  consumer.   •  Jobs  used  mulGple  mediums  to  communicate  his   message  –  stage,  print,  Internet,  and  television.  
  • 12. Rhetorical  Devices   (Berger,  2011,  p.  82-­‐88)                                                                                                                                                      (Wikipedia,  2012)                  Device                                                                  Apple  Slogan  Examples   Allegory   “So  1984  won’t  be  like…1984.”    (1984  Super  Bowl  Commercial)   AlliteraGon   “The  ulGmate  all-­‐in-­‐one  goes  all  out.”   Comparison   “What’s  an  Intel  chip  doing  in  a  Mac?  A  whole  lot  more  than  its   ever  done  in  a  PC.”   DefiniGon   “The  worlds  most  advanced  operaGng  system.  Finely  tuned.”   Encomium   “Blows  minds,  not  budgets.”   ExemplificaGon   “The  all-­‐in-­‐one  is  for  everyone.”   Irony   “A  liele  mini,  a  lot  of  Leopard.”   Metaphor   “Random  is  the  new  order.”   Metonymy   “Leopard.  Every  One’s  an  UlGmate.”   Rhyme   “Room  to  grow.  Introducing  Mac  Pro.”   Rhythm   “Twice  as  fast,  for  half  the  price.”   Simile   “Thin  as  always.  Faster  than  ever.”   Synecdoche   “A  is  for  Apple.”  
  • 13. Appeals,  Devices,  and  Principles   •  By  using  these  three  appeals  and  thirteen  devices  of   rhetoric,  Jobs  was  able  to  build  the  Apple  brand   without  the  use  of  celebrity  spokespersons  or  sex   appeal.     •  Walter  Isaacson,  Steve  Jobs  biographer,  idenGfied   fourteen  guiding  principles  that  ulGmately  led  Jobs  to   be  “  in  the  pantheon  of  America’s  great  innovators’   along  with  Thomas  Edison,  Henry  Ford,  and  Walt   Disney.”  (Isaacson,  2012)  
  • 14.                            Fourteen  Guiding  Principals                  (Isaacson,  2012,  p.  93)  
  • 15. EffecGveness   •  Employing  these  fourteen  strategies  he  built  a   company  that  created  pioneering  technological   breakthroughs  in  several  industries  from  music  to   computers  to  phones,  whose  products  he  sold  to   the  public  using  his  special  brand  of  rhetoric.     •  Jobs  leh  Apple  in  1985,  but  in  1997  returned  to   the  struggling  company.   •  At  the  Gme  of  his  death  in  October  of  2011,   Apple  had  become  the  “world’s  most  valuable   company.”  (Isaacson,  2012,  p.  94)  
  • 17.                                                                                          References    Alberts,  J.  K.,  Nakayama,  T.  K.,  &  MarGn,  J.  N.  (2010).  Human    communica*on  in  society.  (Second  ed.,  pp.  300-­‐301).  Boston,    MA:  Pearson  EducaGon,  Inc.   Berger,  A.  A.  (2011).  Media  and  communica*on  research  methods.    (Second  ed.,  pp.  82-­‐88).  Thousand  Oakes,  CA:  SAGE  PublicaGons,    Inc.   "Google  Images."  Google.  Web.  28  Apr.  2012.  <hep://  www.google.com/search?    hl=en&cp=7&gs.     Olsen,  A.  (2012  Apr).  An  introduc*on  to  rhetoric.  Retrieved  from    hep://www.letu.edu/people/annieolson/online/intro.html     Isaacson,  W.  (2012).  The  Real  Leadership  Lessons  of  Steve  Jobs.    (cover  story).  Harvard  Business  Review,  90(4),  92-­‐102.   Wikipedia.  (2012).  List  of  apple  inc.  slogans.  In  Retrieved  from  hep://  en.wikipedia.org/wiki/List_of_Apple_Inc._slogans