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A Whole New Platform for ISVs
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This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any
of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking
statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or
service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for
future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts
or use of our services.
The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our
service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth,
interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible
mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our
employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com
products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of
salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most
recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information
section of our Web site.
Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be
delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available.
Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
Forward-Looking Statement
Statement under the Private Securities Litigation Reform Act of 1995
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Roadmap | App Analytics Release Milestones
Summer ’19 Winter ‘20 Spring ‘20
● Advanced Custom Object
Usage Log files, tracking
custom object CRUD
events, available to all
partners via the API
● Basic MAU/MAO data
available to all customers
in Setup UI
● Sanitized data (GDPR &
MSA compliant)
● Access data via CLI
● Lightning component
data available in log files
● API initiated events
available in log files
● Clickstream data (non-
CRUD) from Lightning
and VisualForce pages
● User and Org attributes
(language, timezone)
● Data snapshots (custom
object record count)
● Code & Performance
metrics (run time, page
time, # of classes)
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A Whole New Platform for ISVs

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A Whole New Platform for ISVs

  • 1. A Whole New Platform for ISVs 22 1 22 1 0 5 4 @ 9A 22 1 9 9 @ E @ 5 / 3
  • 2. 00 S A SE 00 Z 6 2 0
  • 3. A V L I C I S W 2 1 2 2 2 I E - - ) - A .1 3 2. B C E B ( - - PN
  • 4. This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site. Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements. Forward-Looking Statement Statement under the Private Securities Litigation Reform Act of 1995
  • 5. E5 4 7 7E 2 D4 8 A57 04 7 8 A57 X ST F Lc a A57 5 4CC7A 04 7 8 A57 . C F FP 1A4 746 04 7 8 A57 3 C7 X ST F FV 4C8 A T
  • 6. l a a a r SV I s V o a A E A D E A D C e e al e A c I f Sa e A eS S
  • 7. l a a a r SV I s V o a A E A D E A D C e e al e A c I f Sa e A eS S
  • 8. ) / 6 / n u ) u / n u wO o E (, 6 ( 6 , + SM L hpA A m i mnEim a e i W t sM 6 ) 6 L M ) n AblrgodAM C D
  • 9. ● ○ , ○ W WL b , W C C , V . ● ○ , a W ○ . W WLA c e WL
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  • 24. E - - a a 5 62 xh P e a E 4 1 / 5 tA S lp E si S g n f E 3 5 a yor I c
  • 25. Roadmap | App Analytics Release Milestones Summer ’19 Winter ‘20 Spring ‘20 ● Advanced Custom Object Usage Log files, tracking custom object CRUD events, available to all partners via the API ● Basic MAU/MAO data available to all customers in Setup UI ● Sanitized data (GDPR & MSA compliant) ● Access data via CLI ● Lightning component data available in log files ● API initiated events available in log files ● Clickstream data (non- CRUD) from Lightning and VisualForce pages ● User and Org attributes (language, timezone) ● Data snapshots (custom object record count) ● Code & Performance metrics (run time, page time, # of classes)
  • 26. c / T J W S W e b f / . : P E al A X / . T a D / -