ABOUT Indutrie IT 2015
- 2. We are a software services and venture company. We help all types of organisations around the world from enterprise to start-ups with investment, strategy, design and engineering.
- 3. BUT We’re different... It’s not a job, or project, or client to us. It’s a passion we each share deeply: To shape the future - with each line of code we write, with each design we create, each strategy we devise and with each investment we make. We commit our time, our talents, and our insights, into building products and businesses today, for a tomorrow people are only just starting to imagine.
- 4. Strategy D esign Softwareengineering Data & Integration On-Demand Platforms We bring together Strategy, Design & Engineering capabilities to build technology platforms that create new and exciting digital experiences.
- 5. Orchestrating Outcomes Our delivery focuses on what businesses need most. We collaborate to build truly agile products, where responsiveness to change becomes a competitive advantage. Our coaching expertise covers lean, scrum, kanban, scaled agile & continuous delivery to create high-performing teams, portfolios and organisations.
- 6. Our approach to software engineering extends beyond development to cover all the skills required to build large scale platforms. Our team uses the right tools for every job choosing from a large set of technologies, applications and methodologies. Software Engineering This includes: • Solution Architecture • Server Side Development • Agile Software Development • High Performance Computing • Web development • Mobile development • Software testing • JEE, NET, Ruby, PHP and more
- 7. We help our clients deal with the challenges associated with connecting technology platforms in today’s complex and ever- changing environment. We do this by integrating their enterprise and cloud-based systems and leveraging the volume, variety and velocity of data available to gain insights to better serve their customers. Data & Integration This includes: • Modelling • Migration • Data Analytics & Visualisation • Big Data Solutions • Warehouse Design & Development • Web Services Integration • Messaging Platforms • API Management
- 8. We help organisations adopt Continuous Delivery and Cloud Computing to enable their business to adapt quickly to the changing needs and demands of their customers. We’ve partnered with leading cloud providers including Amazon Web Services, Google Cloud Platform and Microsoft Azure to deliver a trusted, vendor-agnostic advisory and engineering service. On-Demand Platforms This includes: • Continuous Delivery • Multi-cloud IaaS • Cloud Management Platforms • Container Orchestration • Migration • Service Management • Information Security
- 10. Human Centred Design Our design practice takes a multidisciplinary approach to creating experiences that champion the needs of real people, the requirements of the businesses that cater to their needs, and the constraints of the technologies employed to enable business. It’s more than making things look good – it’s creating things that work.
- 11. Strategy Our strategy practice exists to answer one simple for our clients: If your organisation was started today, how would you leverage technology to transform the way you do business? From design through to execution – we bring to the table our deep understanding to technology to help you envisage how your business can best leverage the capabilities that exist today.
- 12. Corporate Clients Government Our WorkWhatever the engagement we look to work with people who have a vision; regardless of whether they’re a big business, funded startup or an individual with a unique insight. Mid-tier businesses Start-ups
- 13. The Challenges Complex trading migration NAB needed to migrate 140,000 customers accounts from an outsourced retail broking platform to WealthHub, their new in-house platform. Because the source data was owned and operated by a competitor, identifying and migrating the data was especially complicated. High risk environment The migration of 350,000 customer holdings posed a high risk to NAB, including the potential for trading interruptions that could have a negative impact on NAB. Complicated logistics The logistics of designing a migration solution for a platform still under construction would require an extremely agile team to manage a constantly evolving target. Safe Trading Smooth sailing for an online trading migration The client data migration team that Industrie IT built and managed were first class. Scott and Nick lead a team of very clever, hard working professionals in what turned out to be an overwhelming success given the complexity and risk of this migration project. What We Did Building relationships In order to identify the source and target data models, we built and maintained strong relationships with the existing platform provider, vendors and stakeholders. Communications, risk and other issues were efficiently and effectively managed. New migration engine and process We delivered a migration engine to extract, transform and load data from the existing platform to WealthHub. The design used a three-point process to reconcile, manage and monitor data during the migration process and Extensive testing We conducted extensive trial migrations, including seven technical migrations encompassing all the tasks and personnel involved in the final process. Three dress rehearsals provided another layer of security, Ongoing partnership The success of the migration further cemented Industrie IT’s relationship with NAB; we continue to partner with NAB on other projects. Nabtrade in action The innovation system resulted in enhanced communication across the entire organisation, with a marked growth in staff willingness to experiment and take. ensuring timing, resources and run sheet activities would comply with the time frame required for the migration weekend. The Results Successful migration 140,000 NAB customers, with many billions in assets and more than 5 million related documents were successfully migrated to the new WealthHub platform. The migration was noted by the ASX as the smoothest Australian migration to date.
- 14. The Challenges The first in Australia Healthdirect Symptom Checker is the first of its kind in Australia, delivering clinically approved online health advice to users who can be assured that the advice is accurate, reliable and most importantly relevant to Australians. New legislation All government sites and services need to be at least AA rated against the Web Content Accessibility Guidelines (WCAG) by the end of the year and many users of the Healthdirect Symptom Checker may be elderly or suffering symptoms that limit their vision or hearing. Therefore, it was of utmost importance to make sure the Healthdirect Symptom Checker is accessible. A new system and API The capital decision tree software for the Healthdirect Symptom Checker had never been installed on an outside server before and we were the first users of the API layer, this meant we were learning and implementing functionality days after it was delivered by the vendor. Symptom Checker Delivered clinically approved online health advice via an intuitive user experience What We Did Built an intuitive experience Using Google’s AngularJS javascript framework, we built an easy to use front-end, allowing users on both desktop and mobile devices to quickly and easily access health advice. Seamlessly integrate anywhere We delivered a solution that can be added to any approved website with a small snippet of code. It adapts to the space it is given on the parent site allowing the site’s content to flow around it making it indistinguishable from native content on the site. Accessible to all Healthdirect Symptom checker underwent several reviews to ensure it met the standards expected by new legislation. We also delivered an optimal user experience that relies on accessibility features, allowing users to access to health advice quickly and easily. The Results Part of the new Healthdirect experience go to get help for their symptoms, ensuring they receive the most appropriate treatment when they need it. Adaptable and easy to expand The design and back-end integration allows the team of clinical content creators to add more symptoms, flows and advice pages completely separate from the front-end, as soon as they publish new content it will appear to consumers. Healthdirect Symptom Checker was delivered and integrated into the recently re-launched Healthdirect website (www.healthdirect.gov.au) soon after its launch, allowing users to move from health advice to symptom information easily and expanding on the range of services available on the site. At the Right time, in the right way It helps consumers make informed decisions about where they should
- 15. The Challenges New legislation The NSW Government announced plans to introduce new legislations allowing property owners in bushfire- prone areas to remove trees within 10 metres of their homes and vegetation within 50 metres without seeking approval from the council. This meant that their mapping application would experience significantly higher levels of traffic. Traffic spikes The infrastructure for the mapping application needed to be able to cater for the sudden spikes in traffic expected during bushfire season as well as scaling down the use of infrastructure assets when the spikes had passed. This was required so that the NSW Rural Fire Service didn’t have to pay for infrastructure that went unused most of the time. Little experience with the cloud The NSW Rural Fire Service had identified Amazon Web Services (AWS) as an ideal solution to their web infrastructure needs but they had little experience with cloud technologies. This led them to look for an experienced partner to deliver a secure cloud-based data centre for this critical solution in as short a time as possible. AutoScaling Cloud Infrastructure. What We Did Designed and built a data centre We designed and built a secure data centre with a four-tier network across two availability zones in a single virtual private cloud. This included the configuration of monitoring and alerts as well as custom Amazon Machine Images so that the data centre could be easily rebuilt. Configured the infrastructure for auto scaling We configured the infrastructure so that each component of the mapping application could auto scale up independently within its network tier depending on the level of traffic and then scale down when the additional Operational handover It was very important to the NSW Rural Fire Service that they would be able to manage the operation of the data centre after we had built and configured it. In addition to performing the build from their premises so that they could see the details of key aspects of the implementation, we provided detailed documentation of the deployment procedure as well as an operation manual based on best practices. Ability to self-manage In a short period of time, the NSW Rural Fire Service went from having minimal experience with cloud technologies to being able to operate a relatively sophisticated cloud-based data centre. The Results Ability to cost-effectively handle spikes The NSW Rural Fire Service now has infrastructure for their mapping application that can automatically scale appropriately for the level of traffic that it is experiencing, especially during bushfire season. This has put them in a position where they will be able to cost-effectively manage sudden spikes in traffic.
- 16. The Challenges Integration issues Although this organisation’s business had changed over the years, its back office functions relied on technology that hadn’t kept up with the times. In response, it had selected new open source software, WS02, to provide a more responsive and cost effective platform for managing and linking its internal technology systems with the needs of its customers. Vendor requirements They wanted a supplier that fully understood its business needs and requirements, had proven expertise in implementing the new technology and also had first-hand experience working within the industry. What We Did Platform implementation We were able to provide the knowledge and experience required to implement WSO2 integration solutions to the platform. This included automated testing, architecture, delivery management Transferring knowledge along with technology for a successful platform implementation. Helping a large financial company maximise the capabilities of the new system and development, along with management of the system after it went live. Smooth integration We worked alongside the organisation team to ensure a smooth and extensive integration, linking the back end systems with the front-facing customer web experience. We also ensured that products in production were accounted for during the transition. Transferring knowledge Along with providing technical leadership, we also provided training and ongoing support in enterprise solutions. Our onsite specialists, who provided day-to-day working examples of best practice engineering, were useful role models for their staff, helping them expand their technical and project management skill base. The Results Implementation The WS02 integration platform was successfully launched in November experience. Customers now have a single source for viewing details of all their accounts Knowledge transfer The company’s staff have been able to work alongside technology experts, providing hands-on examples of best practice in action along with technical expertise – new skills and knowledge that can be applied across all areas of this financial organisation. 2014 and is now the cornerstone of the organisation’s technology interface. We are continuing to work with the company to roll out new features that augment internal systems, business to business integration and provide enhanced customer and partner facing external websites. Enhanced customer experience The new platform has significantly raised the level of customer
- 17. The Challenges Strategic project to build loyalty mobile app EB Games wanted to build a smartphone app for the members of “EB World”, their loyalty program. This was their first mobile app and given the size of their membership database, it was expected to be high profile with a large number of concurrent users. Their existing technology staff would focus on building the app so they looked for a partner to implement an API management solution. Limited public authentication EB Games wanted a locally-hosted solution so they could be responsive to support issues, change requests, etc. The existing API solution also had a limited capability for custom plug- ins which would be an impediment because they wanted the mobile app to authenticate against their existing member database No experience with API management solutions EB Games had identified WS02 API Manager as an ideal solution to their API management needs but they had no experience with WS02. Enterprise Integration. Increased performance and availability while infrastructure requirements were reduced What We Did Proposed and designed API management solutions We proposed and designed a hosted API management solution that we would operate on their behalf. But after considering the total cost of ownership, EB Games asked us to implement the solution on their infrastructure. We revised our proposal accordingly and redesigned the solution, taking their infrastructure into account. Implemented WS02 API manager We delivered an initial standard implementation to enable them to meet their existing development deadlines. Our design involved a clustered configuration with 2 Gateways, 2 Key Managers and 1 shared Publisher/Store configuration in order to provide full redundancy across node pairs in the production and test environments. Custom authentication plug-in We built a custom plug-in that allowed the WS02 API Manager to authenticate against their internal REST-based member database. This database was already in production for their POS- production was equally successful with the solution, easily handling the traffic resulting from the launch of the full marketing campaign. Cost effective API management solution The WS02 solution is based on open source technologies so EB Games had no need for the traditional up-front investment in licensing. based loyalty rewards program. The custom plug-in leveraged the Carbon platform for full UI configuration within the existing WS02 Management Console, with no additional development effort required. The Results High-performing solution A pilot release was highly successful with the solution handling a higher number of requests per minute than targeted. Initially, The cluster was tested with 3 Gateway nodes but 2 Gateway nodes were more than sufficient for the production environment. The final release to
- 18. Our Partners We have built strong and long-standing partnerships with leading technology providers.
- 19. Australia. Level 5, 50 Carrington Street, Sydney T. +61 1300 736 693 Hong Kong. 38 Connaught Road West, Sheung Wan T. +85 2 6017 5576 Industrieit.com Industrie IT