Presented by Amber Kapish
SOCIAL MEDIA FOR BUSINESS
"How To Choose Which Social Media Platforms Are Right For Your Business"
"How To Choose Which Social Media Platforms Are Right For Your Business"
"How To Choose Which Social Media Platforms Are Right For Your Business"
"How To Choose Which Social Media Platforms Are Right For Your Business"
SO WHAT DOES THIS MEAN?
TRADITIONAL SOCIAL
INTEGRATED MARKETING
SOCIAL MEDIA PINWHEEL
HOW DO I CHOOSE?
Choose 1 – 3 “Primary” social channels:
Choose other “Secondary” social channels:
WHAT TO CHOOSE
• Number of people (#
time in hours)
• Commitment/
Consistency
• Content Curiation
• Status Updates
• Photos
• Videos
• Links
• Questions/ Polls
• Contests/ Sweepstakes
• Feedback
• Testimonials
• Target Audience
• Use of social channel
FIRST
MARKETING OBJECTIVES
Resources ContentEnvironment
You must decide these four things:
Furthering Brand Awareness
Increasing Brand Engagement
Product/ Person/ Service Promotion
Monitoring Foot Traffic
Customer Service
Industry Expert
FACEBOOK
“PRIMARY” SOCIAL CHANNELS
FACEBOOK
WHAT IS IT?
Furthering Brand Awareness
• 1+ person
• 2-4 hours per week
(Monitor 24/7)
• Status Updates
• Photos
• Videos
• Questions/ Polls
• Contests/ Sweepstakes
• Links
• Feedback
• 1.06 Billion users (680
Million mobile users);
Adults 18-29
• General updates and
interactions with others
FACEBOOK
MARKETING OBJECTIVES
Increasing Customer Engagement
Product/ Person/ Service Promotion
Customer Service
Resources ContentEnvironment
FACEBOOK
BRAND AWARENESS AND ENGAGEMENT
FACEBOOK
PRODUCT/ PERSON/ SERVICE PROMOTION
FACEBOOK
CUSTOMER SERVICE EXAMPLE
TWITTER
“PRIMARY” SOCIAL CHANNELS
TWITTER
WHAT IS IT?
Industry Expert
• 1+ person
• 2-3 hours per week
• Status Updates
• Photos
• Videos
• Links (News-related)
• Questions/ Polls
• White Papers/ Blog
• 500 Million users (200
Million active users);
Adults 18-29
• Fast-paced, real-time
news; Short updates (140
characters)
TWITTER
MARKETING OBJECTIVES
Product/ Person/ Service Promotion
Customer Service
Increasing Brand Engagement
Resources ContentEnvironment
TWITTER
NEWS FEED
TWITTER
BRAND ENGAGEMENT
TWITTER
INDUSTRY EXPERT
TWITTER
PRODUCT PROMOTION
TWITTER
CUSTOMER SERVICE
PINTEREST
“PRIMARY” SOCIAL CHANNELS
PINTEREST
WHAT IS IT?
• 1+ person
• 1-2 hours per week
• Photos
• Feedback
• 48.7 Million users;
Adults, Mostly women
under 50 years
• Authentic and creative
display of branding
through the use of
photography and imagery
PINTEREST
MARKETING OBJECTIVES
Product Promotion
Increasing Brand Engagement
Resources ContentEnvironment
PINTEREST
BRAND ENGAGEMENT
PINTEREST
PRODUCT PROMOTION
PINTEREST
PRODUCT PROMOTION
LINKEDIN
“PRIMARY” SOCIAL CHANNELS
LINKEDIN
WHAT IS IT?
• Individuals/ 1+ for
business
• 30 min. -1 hour per
week
• Industry-related article
links
• Testimonials/
Recommendations
• 200 Million users; Adults
18-50; Business
Professionals
• Considered the
“professional space” of
social media to share
business articles, ideas
and networking
LINKEDIN
MARKETING OBJECTIVES
Expert In Industry
Increasing Brand Engagement
Resources ContentEnvironment
LINKEDIN
EXPERT IN INDUSTRY
LINKEDIN
BRAND ENGAGEMENT
YOUTUBE
“PRIMARY” SOCIAL CHANNELS
YOUTUBE
WHAT IS IT?
• 1+ people
• Hours vary by video
• Video Content
• Feedback
• 1 Billion users (4 Billion
views per day); Adults 18-
29
• Video-sharing space
• Ability to create a
company “channel”
YOUTUBE
MARKETING OBJECTIVES
Expert In Industry
Increasing Brand Engagement
Resources ContentEnvironment
Product/ Person/ Service Promotion
YOUTUBE
BRAND ENGAGEMENT
INSTAGRAM
“SECONDARY” SOCIAL CHANNELS
INSTAGRAM
WHAT IS IT?
• 1+ people
• Timing varies by
photo
• Photos
• Feedback
• 100 Million Users;
Common between ages
12-30
• Mobile-Savvy users
• Photography-generated
content
• Share on Twitter and
Facebook
INSTAGRAM
MARKETING OBJECTIVES
Increasing Brand Engagement
Resources ContentEnvironment
Product/ Person/ Service Promotion
INSTAGRAM
BRAND ENGAGEMENT
INSTAGRAM
PRODUCT PROMOTION
FOURSQUARE
“SECONDARY” SOCIAL CHANNELS
FOURSQUARE
WHAT IS IT?
• 1+ people
• 30 min. – 2 hours per
week
• Status Updates
• Deals/ Promotions
• Loyalty Rewards
• 25 Million Users; Adults
35-44;
• Mobile-Savvy users
• Users actively entering
business locations
• Share on Twitter and
Facebook
FOURSQUARE
MARKETING OBJECTIVES
Monitoring Foot Traffic
Resources ContentEnvironment
Product Promotion
Loyalty Program
*Monitoring tool*
The Meatball Shop often shares witty updates
highlighting a new or seasonal menu item or a
fun promotion.
FOURSQUARE
PRODUCT PROMOTION
FOURSQUARE
MONITORING FOOT TRAFFIC
VINE
“SECONDARY” SOCIAL CHANNELS
VINE
WHAT IS IT?
• 1-2 people
• Timing Varies
• 6 Second Video
• Feedback
• Common ages 12-30
• Video Content
• iPhone or iPad users only
• Share on Twitter and
Facebook
VINE
MARKETING OBJECTIVES
Increasing Brand Engagement
Resources ContentEnvironment
Product/ Person/ Service Promotion
VINE
6 SECOND VIDEO
JOIN THE CONVERSATION
Understand the rules of the road
Utilize social media management systems
Avoid being mistaken for a robot
For More Marketing Solutions
for your business, visit
CoxMedia.com.

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"How To Choose Which Social Media Platforms Are Right For Your Business"

Editor's Notes

  • #5: Also we should look at the question – well does everyone need to be in the social media space? My opinion is – there’s a place for everyone. 79% B2C and 68% B2B usingB2B is not far behind. Using different platforms – it all comes down to really understanding your audience, what channels your audience is using and for what purpose and determining the best platform for your company to be in.
  • #35: Scrap-booking onlinehttp://expandedramblings.com/index.php/resource-how-many-people-use-the-top-social-media/