Adaptive enterprise primer
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This document provides an overview of adaptive enterprise practices and examples of companies that exemplify these practices. It lists examples like Apple's product development process, Xiaomi's speed of iteration, and Vizio's supply chain management. It also outlines tools and techniques for adapting best practices across different industry verticals, including business model canvases, lean startup methodologies, and innovation processes. Blockchain technology is highlighted as potentially transformative. The document advocates applying principles of agility, customer focus, and virtual collaboration across organizations.
Adaptive enterprise primer
- 1. Adaptive enterprise primer Primer on Lean and adaptive business model practices in business models First look at examples of best practices to be imitated and replicated- Apple- Apple New Product Process ANPP, Customer focus http://qz.com/183861/any-company-can-copy-the-keystone-of-apples-design-process/ http://www.forbes.com/sites/stevedenning/2011/06/17/apples-retail-stores-more-than-ma gic/ Xiaomi- Speed of iteration, innovation, viable ecommerce modelhttp://www.forbes.com/sites/parmyolson/2013/10/22/how-chinas-xiaomi-does-in-a- week-what-apple-does-in-a-year-update-devices/ http://www.chinainternetwatch.com/7386/the-art-of-social-ecommerce-xiaomi-taught-us/ http://thenextweb.com/asia/2013/08/15/compare-us-to-amazon-not-apple-says-red-hot-chi nese-smartphone-maker-xiaomi/ Vizio- Supply chain, Strategy, Scaling, Outsourcing, Sales http://www.businessinsider.com/vizio-has-300-in-house-employees-and-50000-outsourced- ones-2011-8?IR=T http://fortune.com/2012/07/25/how-vizio-conquered-tv/ http://www.inc.com/magazine/20070601/hidi-wang.html Google- Speed of iteration, moonshots http://readwrite.com/2010/09/13/does-speed-trump-quality-for-startup-iteration http://blog.codinghorror.com/go-that-way-really-fast/ http://www.wired.com/2013/02/moonshots-matter-heres-how-to-make-them-happen/ Amazon- Strategic depth, Game mind http://www.forbes.com/sites/venkateshrao/2011/12/14/the-amazon-playbook/ ARM- Ecosystem http://www.forbes.com/sites/haydnshaughnessy/2012/02/24/intel-vs-arm-battle-of-the-bu siness-model/ Ikea- Taxation management, low cost http://www.economist.com/node/6919139 http://cmuscm.blogspot.com/2013/02/ikeas-low-price-strategy.html Whole Foods- Loyalty model http://www.forbes.com/sites/stevedenning/2013/01/05/the-new-management-paradigm-jo hn-mackeys-whole-foods/ Zappos- Customer focus, holacracy
- 2. http://www.briansolis.com/2011/04/zappos-tony-hsieh-happiness/ http://www.zendesk.com/resources/the-zappos-experience http://www.wired.com/2014/01/holacracy-at-zappos/ Publix- Work culture http://www.forbes.com/sites/briansolomon/2013/07/24/the-wal-mart-slayer-how-publixs-p eople-first-culture-is-winning-the-grocer-war/ http://www.digitalsparkmarketing.com/general-business/employee-engagement/ Costco- Work culture, store design http://www.smartplanet.com/blog/bulletin/why-costco-employees-are-happier-with-their-pa y-than-facebook-employees/ http://www.huffingtonpost.com/2013/11/19/reasons-love-costco_n_4275774.html http://www.fastcompany.com/3025312/dialed/the-choreography-of-design-treasure-hunts- and-hot-dogs-that-have-made-costco-so-succe Inditex (Zara)- Internal process,agility, ownership structure, taxation management http://www.forbes.com/sites/stevedenning/2012/09/20/when-will-us-firms-become-agile-p art-2-internal-agility-at-zara/ http://www.bloomberg.com/infographics/2014-02-26/inditex-shifts-profits-to-reduce-taxes. html http://www.bloomberg.com/news/2014-02-26/ortega-s-zara-fashions-tax-avoidance-by-shif ting-profits-to-alps.html Li and Fung- Supply chain, virtual agility http://www.forbes.com/sites/stevedenning/2011/10/08/scalable-collaboration-lessons-fro m-china-li-fung/ http://www.forbes.com/sites/stevedenning/2012/09/19/when-will-us-firms-become-agile-p art-1-virtual-agility/ Tesla- Customer focus http://www.fastcoexist.com/3028540/learning-from-tesla-about-how-good-ideas-spread-to- create-a-purpose-economy http://www.digitaltrends.com/cars/5-things-the-auto-industry-can-learn-from-tesla/ Haier- Innovation, supply chain, customer focus http://www.forbes.com/sites/stevedenning/2013/05/13/the-creative-economy-can-industri al-giants-reinvent-themselves/ Starbucks- Store design, ambience http://www.wired.com/2014/01/starbucks-big-plan-to-be-your-cozy-neighborhood-coffee-s hop/ http://www.forbes.com/sites/jennagoudreau/2011/11/02/starbucks-secret-weapon-michel le-gass/ Alibaba- Scale, diversity
- 3. http://www.cnbc.com/id/101648425 http://www.marketwatch.com/story/how-to-understand-alibabas-business-model-2014-03- 15-94855847 http://www.forbes.com/sites/schifrin/2014/05/08/why-alibabas-long-tail-makes-amazons-l ook-like-a-bobcats/ Rakuten- Profits, Work culture http://thenextweb.com/asia/2013/02/14/rakuten-posts-record-year-end-revenue-of-4-7b-bu t-305m-restructuring-loss-drags-down-net-income/ http://hbr.org/2013/11/rakutens-ceo-on-humanizing-e-commerce/ar/1 Rocket Internet- Imitation, scaling, localization http://techcrunch.com/2013/10/28/rocket-internets-marc-samwer-on-cloning-we-make-bus iness-models-better-because-we-localize-them/ http://www.wired.co.uk/magazine/archive/2012/04/features/inside-the-clone-factory http://www.nytimes.com/2014/02/28/technology/copycat-business-model-generates-genu ine-global-success-for-start-up-incubator.html Urban Outfitters- Sensory merchandising http://www.forbes.com/sites/forbesleadershipforum/2013/02/05/how-to-beat-the-competit ion-by-innovating-in-ways-they-cant-copy/ Such business practices should be adapted irrespective of industry vertical. Industry Classification- Broadly 10 kinds of industry verticals in economy 1. Oil and Gas (also other energy) 2. Basic Materials 3. Industrials 4. Consumer Goods 5. Consumer Services 6. Healthcare 7. Financial (includes BFSI, Real Estate) 8. Telecom 9. IT and ITES 10. Utilities (Electricity, Gas, Water and Waste)
- 4. Tools and techniques which can be used to adapt best practices for imitation and replication- Business Strategy Management- Business Model Canvas http://www.businessmodelgeneration.com/canvas Value Proposition Canvas http://www.peterjthomson.com/2013/11/value-proposition-canvas Lean Canvas http://leanstack.com/ Responsive Organization Canvas http://responsive.org/2014/05/introducing-the-responsive-os-canvas/ Big-Bang disruption strategy http://blogs.wsj.com/cio/2014/03/14/big-bang-disruptions-the-digital-economy-needs-time -to-adjust/ Elastic Enterprise http://theelasticenterprise.com/ Outthinking the competition http://www.out-thinker.com/ End of competitive advantage http://ritamcgrath.com/ Service Dominant Logic http://www.sdlogic.net/ Marketing and CRM- Customer Development process http://www.custdev.com/ Service Design Toolkit http://www.servicedesigntoolkit.org/ Customer Journey Canvas http://thisisservicedesignthinking.com/
- 5. Net Promoter Score http://www.netpromoter.com/home Word of Mouth Index http://wordofmouthindex.com/ Financial Management- Metrics that matter http://leananalyticsbook.com/ Contribution based metrics http://www.springer.com/business+%26+management/book/978-1-4302-6307-4 Understanding shifting trends http://www.deloitte.com/us/shiftindex More focus on long term by careful use of Abductive reasoning http://www.princeton.edu/~achaney/tmve/wiki100k/docs/Abductive_reasoning.html Options reasoning http://lexicon.ft.com/term?term=real-options-reasoning Portfolio management http://www.investopedia.com/terms/p/portfoliomanagement.asp Value Stream Mapping http://www.isixsigma.com/tools-templates/value-stream-mapping/ Return on Assets http://accountingexplained.com/financial/ratios/return-on-assets Internal Rate of Return http://accountingexplained.com/managerial/capital-budgeting/irr Innovation, Product and Services Management- Broad classification of innovation process and how to deliver innovation http://www.doblin.com/tentypes/ Shanzhai paradigm http://www.linkedin.com/today/post/article/20140408064236-109792243-innovation-in-chi na-the-art-of-shanzhai Human Resource Management- Holacracy methodology http://holacracy.org/how-it-works
- 6. https://medium.com/holacracyone-blog/d1545d5dffa7 https://medium.com/@jrhusney/what-is-holacracy-f50cca674f0c Holacracy implementation http://holacracy.org/glassfrog Needs special mention- Blockchain- Blockchain is going to be as important as internet. Need to factor its role. radar.oreilly.com/2015/01/understanding-the-blockchain.html Enabling software applications which can be used or developed, following is a list of such applications- Kvantum http://kvantuminc.com/ Elementum http://www.elementum.com/ Agilence http://www.agilenceinc.com/ Sococo https://www.sococo.com/ Index http://www.index.com/ Colabo https://colabo.com/ Teamsupport http://www.teamsupport.com/ Zappix http://www.zappix.com Business model as platform Platform stack as theorized by Sangeet Pal Chaudhary- www.goodreads.com/book/show/15794271-marketplace-3-0 Network/marketplace/community Technology infrastructure Data Collaborativ economy stack as theorized by Jeremiah Owyang- www.web-strategist.com/blog/2015/03/01/how-the-technology-of-the-collaborative-econo my-all-works-together/ Shareable resource layer Device/app layer Developer layer Trust layer Data layer From social networks to market networks theorized by James Currier-