Adaptive Insights: Crittall - A Customer Success Story
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Crittall Windows Limited relied on multiple spreadsheets for budgeting and forecasting that were difficult to update and link together across departments. They implemented Adaptive Insights to streamline their budget process into a single platform, saving time. Adaptive Insights automated allocations and updates, improved access to financial data, and enabled timely forecasting. The finance team can now easily update budgets and forecasts as assumptions change and produce reports more quickly.
Adaptive Insights: Crittall - A Customer Success Story
- 1. Customer Success Story Crittall improves view of financial operation with Adaptive Insights Introduction Crittall Windows Limited Manufacturing Witham, Essex, UK Challenges • Relied on multiple spreadsheets • Limited forecasting capabilities • Difficult to map labor to product • Manual effort to update assumptions or allocations Why Adaptive Insights • Improves access to key data across organization • Enables more timely forecasting • Automates allocations and updates budget based on assumptions • Reasonable price Results • Streamlined budget process with one unified platform • Saved a tremendous amount of time • Enhanced forecasting process Established more than 150 years ago, Crittall Windows Limited (Crittall) pioneered and standardised the steel window industry and became the dominant source of steel windows and doors internationally with manufacturing facilities on five continents. Crittall is equally active in new construction and refurbishment. Projects range from replacing and replicating thousands of architecturally significant 1920s windows to supplying windows for the most contemporary buildings designed by today’s foremost architects. Crittall is now the second largest supplier of steel windows in the United States, having re-built its entire U.S. distribution network in just six years. Crittall has annual revenue of more than 15 million pounds and approximately 200 employees. The Challenge The finance team at Crittall depended on multiple spreadsheets maintained across departments to manage their annual budget. It was a manual effort to update assumptions or allocations. Furthermore, limited forecasting capabilities made it difficult to measure investment in labor resources with product output. “We would work on Excel spreadsheets across different departments and develop a simple 3 month forecast. It was challenging to tie the actual labor resources needed to the product areas in the budget,” recalls Graham Eyles, Financial Controller, Crittall Windows. “Previously we would use two or three different versions of the budget created by different groups within the organization and attempt to link them together.” “Adaptive has saved me a heap of work compared to putting together a spreadsheet model. I also benefit from using the notes function to add important details to the budget. I am constantly looking at the application to review the budget, run reports and to get information quickly at our fingertips.” • Improved accuracy of budget Graham Eyles Financial Controller Copyright ©2014 Adaptive Insights. All rights reserved. All products and services referenced herein are either trademarks or registered trademarks of their respective companies. CS_021314
- 2. Customer Success Story The Solution “Now with Adaptive, I use the application on a more proactive basis, updating the forecast as the year goes on. Once you have built the initial model, it is easy to update and build reports.” The finance team at Crittall looked for a few years for a viable budget software solution in an effort to replace their existing spreadsheet process. Most of the software they evaluated was extremely expensive and too complicated to maintain within the finance department. “After coming across an email from Adaptive Insights, I took a closer look because I really needed to find a better solution for budgeting,” remembers Eyles. “The Adaptive Insights website detailed a lot of information about the solution. The price point was reasonable and the core features were exactly what I was looking for. I began viewing the videos and reviewing the training documentation. It was a great solution to solving our budgeting challenges.” Graham Eyles Financial Controller “The Adaptive Insights website detailed a lot of information about the solution. The price point was reasonable and the core features were exactly what I was looking for.” Graham Eyles Financial Controller The Results The finance team rolled out Adaptive to five users across the organization. The biggest benefits were the web-based access, reduction in errors, and automated allocations and assumptions. “Working with spreadsheets was a perpetual ticking time bomb. Errors were constantly undermining your efforts and I was always double checking that links were working. It was tedious and time consuming,” recalls Eyles. “Now with Adaptive, I use the application on a more proactive basis, updating the forecast as the year goes on. Once you have built the initial model, it is easy to update and build reports.” Now with Adaptive, the finance team can produce timely forecasts. As business conditions change, they can revamp how they run the business based on accessible information and analysis. “Adaptive has saved me a heap of work compared to putting together a spreadsheet model. I also benefit from using the notes function to add important details to the budget,” explains Eyles. “I am constantly looking at the application to review the budget, run reports and to get information quickly at our fingertips.” Corporate Headquarters UK / Ireland Headquarters Australia Headquarters 3350 W. Bayshore Road, Suite 200 Palo Alto, CA 94303 88 Wood Street London, EC2V 7RS, UK Level 1, 7 Clunies Ross Court Eight Mile Plains, QLD 4113, Australia T: +1 800 303 6346 F: +1 650 528 7501 T: +44 0 208 528 1767 T: +61 7 3118 5013 F: +61 7 3041 6020 adaptiveinsights.com adaptiveinsights.co.uk info@adaptiveinsights.com sales@adaptiveinsights.com press@adaptiveinsights.com support@adaptiveinsights.com