Addvantum CRM Profile

Corporate Profile
 Addvantum, is a global service provider of Information Technology consulting and
services, to CRM customers globally.
 Addvantum has technical delivery centers in Lahore, Karachi, Riyadh, Doha and
Dubai. Addvantum maintains sales offices in Chicago, Houston, Dubai, Riyadh, and
Lahore.
 We have maintained the highest levels of compliance and quality that go with the
changing times and technologies.

Oracle CRM
Energize Customer Experiences
Sell Effectively, Increase Customer Retention

Addvantum’s Oracle CRM Practices
1 PEOPLESOFT CRM
2 SIEBEL CRM
3 CRM ON Demand
4
RIGHT NOW CRM

PeopleSoft CRM
CRM FOR HIGHER EDUCATION
CRM ANALYTICS
SALES SOLUTION
CRM PORTAL PACK
MARKETING SOLUTION
SERVICE SOLUTION

Why PeopleSoft CRM?
 In line with your industry and business processes: Deliver a solution that delivers
best in class industry practices ,the most flexible customer data model and a
highly configurable tightly integrated platform.
 In line with customer strategies: Plan and implement differentiated customer
strategies and take intelligent action across all of your channels. Gain visibility
into customer performance and plan precise strategies that grow value.
 In line with your timeline, budget and user expectations: Leverage matchless
usability and performance to reduce your total cost of ownership and increase
operational efficiency.

CRM for Higher Education
 Combines student relationship and integrated service management.
 Because the solution is integrated with Oracle’s PeopleSoft Enterprise Student
Administration, you can leverage the suspect, prospect, and applicant data
already contained in Student Administration.
 Achieve your enrollment goals and deliver consistent, superior service to your
academic, administrative and external constituents.
 Achieve your recruiting, retention, and fund-raising goals with a solution that
addresses the entire student lifecycle.

Differentiate your business with Siebel CRM
 Oracle’s Siebel CRM delivers a combination of transactional, analytical, and
engagement features to manage all customer-facing operations. With solutions
tailored to more than 20 industries, Siebel CRM delivers comprehensive on
premise and on demand CRM solutions that are tailored industry solutions with
role-based customer intelligence and pre-built integration.
 Oracle’s CRM solution allows your business to get a true 360-degree view of all
important customer data in real time—helping your business to increase revenue.

Siebel CRM
Addvantum has enough expertise in implementation of different modules of
Siebel CRM i.e.
 Siebel Sales Applications
 Quote & Order Capture
 Siebel Enterprise Marketing
 Siebel Contact Center and Service
 Oracle Self Service and E-Billing
 Siebel Partner Relationship Management
 Siebel CRM Technology

Drive Sales with CRM on Demand

CRM on Demand
 Addvantum’s Oracle CRM on demand solutions offer the most extensive
competencies helping organizations to increase sales, marketing, loyalty, and
service effectiveness.
 Increase campaign efficacy by delivering the relevant message to the relevant
prospect.
 Produce leads of a high quality through a well-managed customer database.
 Automation of the entire marketing process helps to enhance lead volume.
 Increase ROI through implementation of the above.
 Oracle CRM on Demand Release 19 provides a comprehensive set of mobile and
desktop solutions that improve productivity by enabling sales reps to access and
update information anywhere.

Right Now CRM-The Next Generation CRM

Right Now CRM
 Enable unified, personalized and relevant customer experiences across all
channels and customer touch-points of a customer’s journey.
 Offer a best-in-class customer service cloud that delivers exceptional experiences
across the web, social networks and contact centers.
 Help organizations:
• Accelerate the attainment of new customers,
• Increase customer retention, and
• Enhance operational efficiency

Maximize recruiting
effectiveness
Manage the entire
student lifecycle
3
Deliver
personalized
customer
experiences
Produce high quality
leads
Increase customer
retention
Enhance operational
efficiency
2
4
6
5
1
CRM at a glance
CRM at a glance

Industry Verticals
 Banking/FSIs
 Aerospace & Defense
 Manufacturing and Distribution
 Government
 Telecommunications
 Chemicals
 High-Tech
 Consumer Packaged Goods
 Banks
 Oil & Gas
 Pharmaceuticals

Recent CRM Clients
GASCO
 GASCO required a CRM system based on Oracle Siebel CRM.
 A high-level list of activities performed by Addvantum:
• Integration of EBS with Siebel CRM through Oracle SOA
• Integration of Siebel CRM with SADAD through Oracle SOA

University of Dammam
 Addvantum followed up with the Campus
Solutions fixes and enhancements at the
University with the implementation of
PeopleSoft CRM.
 PeopleSoft CRM has been deployed to
provide the organization with support in
the areas of event management and
student services.

KSAU-HS Institute
 Implementation of Industry Strength
Solutions for Customer Relationship
Management to supplement the Student
ERP Solution.

Contact Us
Chicago Office
300 North LaSalle Street, Suite 4925,
Chicago, Illinois 60654 USA
Tel: +1 312 803 0363
Fax: +1 312 803 0363
Email: sales@addvantum.com
Dubai Office
Office # G 01-02, Building # 11, Dubai
Internet City, P.O. Box 42199, Dubai
United Arab Emirates
Tel: +971 44483026
Fax:+971 44496085
Email: uae@addvantum.com
Lahore Office
10th Floor, Arfa Technology Park,
Lahore Pakistan
Tel: +92 423 597 2005
Fax: +92 423 597 2006
Email: lahore@addvantum.com
Houston Office
11300 West Road, Suite P
Houston, Texas USA
Tel: +1 281 212 3064
Fax: +1 413 778 9573
Email: sales@addvantum.com
Riyadh Office
Office # 506-B, 5th Floor,
Lulu Olaya Tower, Olaya Road,
Riyadh, Saudi Arabia
Tel: +966 11464 4129
Fax: +966 11464 4814
Email: ksa@addvantum.com

Addvantum CRM Profile

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