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Industrial Cranes
Nuclear Cranes
Port Cranes
Heavy Duty Lift Trucks
SERVICE                  PROCESS INDUSTRY
Machine Tool Service




AdvancED DIAGNOSTICS &
PERFORMANCE SERVICES
For Heavy/Process Industries
LIFTING
BUSINESSES
IN heavy/PROCESS INDUSTRIES

                                                                        We serve our customers by helping them
                                                                        enhance the safety and productivity
GLOBAL CRANE LEADERSHIP                                                 of their operations through innovative
For crane products and services, companies                              technologies, customized maintenance
around the globe trust Konecranes. Whether                              programs and dedicated people. We
manufacturing, process industries, shipyards,                           seek to first understand our customer’s
ports and terminals, we bring together                                  business before applying our industry-
productivity-enhancing lifting solutions and                            wide experience and expertise. We then
services to drive operational performance and                           prove value through periodic performance      Investments in r&d
reliability.                                                            reviews of mutually agreed upon goals. In
                                                                           essence, we are not just lifting things,
                                                                                                                      and personnel
In Region Americas, Konecranes is the industry                                                                        Our expertise is supported by strong investments
                                                                              we are “Lifting Businesses.”
leader in overhead crane maintenance services                                                                         in R&D, comprehensive engineering expertise
and lifting technology.                                                                                               and process industry experience gleaned from
                                                                                                                      hundreds of thousands of cranes, hoists and
                                                                                                                      other lifting equipment supplied and maintained
beyond maintenance                                                                                                    around the globe.
Konecranes provides an extensive range of
advanced diagnostic planning and performance                                                                          Our services are based on the latest maintenance
services uniquely designed to meet the demands                                                                        tools and technologies implemented by highly
of heavy process industry.                                                                                            trained and experienced crane professionals.

Advanced Diagnostics                                                                                                  Konecranes technical experts, technicians and
>	 Crane Reliability Survey                                                                                           service personnel are dedicated to helping your
>	RailQ – runway survey, crane geometric survey                                                                       business decrease the cost of downtime and
>	 Critical Component Assessment                                                                                      increase the productivity of uptime. This is what
>	Remote Monitoring                                                                                                   we call… Lifting Businesses.
>	 Maintenance Assessment Plan
Performance Services                                                                                                  Our Family of Brands
>	 Prescription/Reverse Engineered                                                                                    Our family of hoist and crane brands are operating
   Parts & Components                                                                                                 in the most demanding of applications and
>	Rebuilds & Overhauls                                                                                                environments including steel and other primary
>	Engineered Modernization                                                                                            metals, wood yards, petrochemical and mining, as
>	 Customized Training Programs                                                                                       well as ports, shipyards and intermodal terminals.
>	Outage Support                                                                                                      We know cranes and heavy/process industry.
>	 Maintenance Outsourcing
>	Smart SolutionsTM



KONECRANES BY THE NUMBERS
worldwide

                  545 50
                                    ACTIVE IN ALMosT ESTIMATED ANNUAL

10,000
                                                      PRODUCTION OF


  EMPLOYEES        LOCATIONS
                   WORLDWIDE
                                                      6,000
                                      COUNTRIES          CRANES


                 ESTIMATED ANNUAL    Maintenance


 1.5
                  PRODUCTION OF       contracts         LISTED ON

                   30,000
                                       covering
                                      more than
                                                        THE
                                                      NASDAQ
MILLION ANNUAL
                   ROPE HOISTS
                                     362,000            OMX
SERVICE CALLS      29,000              CRANES OF      HELSINKI
                   CHAIN HOISTS     DIFFERENT MAKES
                                                                                                                      *P&H® is a registered trademark of Harnischfeger Technologies
                                                                                                                      Inc. and is used by Morris Material Handling, Inc. (a wholly
                                                                                                                      owned subsidiary of Konecranes, Inc.) under license. Morris
                                                                                                                      Material Handling, Inc. is not affiliated with Harnischfeger
                                                                                                                      Technologies Inc. or P&H Mining Equipment Inc.
diagnostic, analytic
& planning services
… beyond your typical crane inspection to areas that cannot be seen.




knowledge                                              Crane Reliability Survey (CRS)
                                                       The Crane Reliability Survey (CRS) is an engineering
                                                                                                                        Remote Monitoring with 24/7 support
                                                                                                                        Konecranes can provide remote monitoring equipment,

is power
                                                       assessment designed to give a reliable estimate of the           as well as monitoring services including productivity
                                                       remaining service life of the crane, including its structures,   reports, 24/7 technical support and remote trouble
                                                       mechanical components and electrical systems.                    shooting. We can begin working on the crane before our
                                                                                                                        technicians arrive on site.
                                                       Our CRS reports will highlight possible maintenance
                                                       overhaul and modernization needs of the crane and
                                                                                                                        Maintenance Assessment Plan (MAP)
                                                       allow you to make informed decisions regarding
                                                                                                                        MAP is a process designed to analyze the
                                                       maintenance planning as well as equipment overhaul
                                                                                                                        effectiveness of your current maintenance practices
                                                       and replacement.
                                                                                                                        and capabilities, benchmark the current state of your
                                                       The original design service life of a crane and its critical     equipment, establish maintenance and downtime
                                                       components can be significantly reduced by a change              costs and provide options and recommendations for
                                                       in production throughput, high-capacity lifts, additional        improvements.
                                                       work shifts, overloads and shock loads.                          What it looks at
                                                                                                                        > Current condition assessment
                                                       It is important to create a service life benchmark, in
                                                                                                                        > Past maintenance and usage history
                                                       particular as it comes to older, process duty/critical
                                                                                                                        > Current and future production requirements
                                                       cranes in order to avoid unsafe conditions and sudden
                                                                                                                        > Individual cranes, as well as the entire production
                                                       failures.
                                                                                                                          envelope
                                                       RailQ–Runway Survey, Crane Geometric Survey                      What it gives you
                                                       RailQ is an advanced survey technique that reduces               > Recommended optimal maintenance program
                                                       the time it takes to perform a runway survey from days           > Opportunities/gaps in maintenance and material handling
                                                       to hours, minimizing costly downtime. It’s faster, safer         > An option to supplement your maintenance in key areas
                                                       and more accurate. RailQ is typically performed with the         > A comprehensive economic planning report
                                                       aid of an automated robot, which increases accuracy
                                                       and effectiveness. The robot is also safer since there
                                                       is no need for a person to walk the runway positioning
                                                       targets. RailQ produces accurate and repeatable data
                                                       that can be easily interpreted and visualized through
                                                       our interactive tools.

                                                       Critical Component Assessment (CCA)
                                                       The CCA is an advanced inspection process utilizing                                      ing
                                                       Non-Destructive Technology (NDT) to uncover defects and                          maximiz
                                                       deficiencies in critical load-bearing and safety-related                         the productivity
                                                                                                                                                 e
                                                                                                                                        of uptim
                                                       overhead lifting components not normally discovered
                                                       during routine inspection.




                                                                                                                                                              CUSTOMER
                                                       Undetected defects and/or deficiencies can lead to
                                                       catastrophic failure. Most compliance and preventive
                                                       maintenance inspections rely on visual observations
                                                       and measurements. Unfortunately, what you can’t see                                                                  industry
                                                                                                                                                                            shaper




                                                                                                                                                                VALUE SPR
                                                       can hurt you. Certain defects and deficiencies cannot                                                                focus
                                                                                                                                               E VALUE
                                                       be seen with the naked eye; others may occur within                             LIFECYCL
                                                                                                                             HIGHEST
                                                       components that are not normally disassembled for
                                                       inspection.




                                                                                                                                                                   EAD
                                                       By utilizing NDT, proprietary technologies and proven
                                                       techniques, our certified inspectors and technicians
                                                       apply their experience and expertise to uncover defects                                                                general
                                                       and deficiencies in critical components that are not                                 minimizing
                                                                                                                                                     of
                                                                                                                                                                              industry
                                                                                                                                                                              focus
                                                       readily evident. Typical components targeted are gear                                the cost e
                                                                                                                                            downtim
                                                       trains, motors, hooks and hook shanks and wire rope.
Performance Services
...to increase crane safety, performance and operations.




                                                                                                            SMART SOLUTIONS
                                                                                                                              PROVEN TECHNOLOGIES AND APPLICATIONS
                                                                                                                              We have developed these technologies in real-life conditions to deal with operational
                                                                                                                              challenges faced every day by crane operators around the world.
                                                                                                                              Each SMART SOLUTION can be applied on both old and new cranes.
Prescription/Reverse Engineered                        consider strategic upgrades and improvements.                          SMART SOLUTIONS™ by Konecranes will make your crane smarter, and therefore your business
Parts & Components                                     We can provide technologies to increase                                more effective. That’s another reason we say with confidence … Lifting Businesses™
Through the Reverse Engineering Process, virtually     capacities, speeds, control, ergonomics and
any obsolete, hard-to-find or first-time replacement   safety. Our unique smart solutions can effectively                                                                                  Sway Control
part can be manufactured at or above the original      address almost any challenge.                                                     Reduces accidents by preventing load sway. Keeps the load
specifications. Parts and components for all                                                                                          steady even when a relatively inexperienced operator is driving
brands are custom engineered and designed              Outage Support                                                                    the crane. Quickens the learning curve of operator training.
to meet or surpass the OEM requirements                We can put together a team to augment your
as originally supplied with the crane. Typical         workforce during peak demands.
improvements include changes to the material,                                                                                                                                           End Positioning
                                                       Maintenance Outsourcing                                                                     Positioning prevents material damage. The operator
design and/or manufacturing process which can                                                                                                   can teach the crane designated positions for the load.
improve performance and the overall lifespan of        We will tailor full on-site services that suit                                          Positions can be set up with the crane’s remote control.
the part.                                              your unique needs including dedicated on-
                                                       site technicians—you focus on your business,
Rebuilds and Overhauls                                 let us worry about your cranes. We will jointly                                                                    Adjustable Working Limits
                                                       develop KPIs to measure and track success. We                                 Adjustable working area: It is possible to define the area in which the
If the performance of your crane was initially
                                                                                                                                 crane is allowed to move. This is adjustable by the operator according to
meeting your needs but now is beginning to             recommend a Maintenance Assessment Plan as
                                                                                                                                   the task needed. Protected area: As a safety feature, the crane can be
be affected by its age and usage, rebuilding or        the first step in this process.                                                    set up not to go to or to slow down in certain areas of the plant.
overhauling components can be an effective
means of extending the life of your equipment.      Customized Training                                                                                                                          Synchro
To minimize interruption, overhauls for             We train four ways:                                                             Makes it safer to handle long pieces with two or more hooks.
components such as coil or sheet grabs, brakes,                                                                                 Synchro keeps the hooks at the same elevation during hoisting so
                                                    > Konecranes Training Institute Courses in                                        that there is little danger of the load becoming unbalanced.
gearboxes and complete hoists can be taken off-
                                                      Milwaukee: Students benefit from access to
site to our rebuild centers. If conditions warrant,
                                                      our 5,200 sq. ft. hands-on lab located in the
we can also provide new hoists and other                                                                                                                                           Shock Load Control
                                                      Milwaukee area.
components. From our vast set of experience                                                                                                   Protects the crane structure by reducing avoidable stress
                                                    > Konecranes Training Institute Courses in Los
and capabilities, we will always recommend the                                                                                                caused by a heavy load being picked up from the ground.
                                                      Angeles: We offer a number of our selected
best long-term solution.
                                                      courses at our Los Angeles training center.
                                                    > Regional Seminars: Scheduled in 40 cities per
Engineered Modernizations
                                                      year reducing your costs and time for travel.                                                                                        Skew Control
When your cranes fail to meet the requirements                                                                                                              Ensures smooth and steady tracking as the
                                                    > On-Site Courses: Eliminate additional travel
of your business, productivity suffers. As changes                                                                                              crane travels down the runway. Reduces adverse loads
                                                      expenses and let us do a standard course at your
in production outpaces your aging cranes,                                                                                                               on the crane runway and surrounding structure.
                                                      site or customize a course to meet your needs.

                                                                                                                                                                              Extended Speed Range
                                                                                                                                           The hook is lifted faster when it is empty or with small load.




You focus on your business – let us worry about your cranes                                                                                                                       Remote Diagnostics
                                                                                                                                                       Collects a wide variety of information on crane
                                                                                                                                                      performance and condition so that maintenance
                                                                                                                                                               procedures can be timed exactly right.


                                                                                                                                                                       24/7 Global Remote Service
                                                                                                                                     Track your crane’s operating condition through our 24/7 remote            24/7
                                                                                                                                      service. Among other advantages, correctly timed maintenance
                                                                                                                                        based on actual usage can improve the safety of your crane.




               Inspect                                 CORRECT                                ENHANCE
Industrial   Nuclear   Port     Heavy-duty Service                  Machine
Cranes       Cranes    Cranes   Lift Trucks                         Tool
                                                                    Service




                                Konecranes is a world-leading group of Lifting BusinessesTM, serving a broad range of
                                customers, including manufacturing and process industries, shipyards, ports and terminals.
                                Konecranes provides productivity-enhancing lifting solutions as well as services for lifting
                                equipment and machine tools of all makes.
                                This publication is for general informational purposes only. Konecranes reserves the right at any time, without notice, to alter or
                                discontinue the products and/or specifications referenced herein. This publication creates no warranty on the part of Konecranes,
                                express or implied, including but not limited to any implied warranty or merchantability or fitness for a particular purpose.
                                © 2011 Konecranes. All rights reserved. ‘Konecranes’, ‘Lifting Businesses’ and     are registered trademarks of Konecranes.




                                                                                                                                                                      170311MH




                                Konecranes, Inc. 4401 Gateway Boulevard, Springfield, OH 45502
                                HQ Toll-Free 800.934.6976 | Heavy Crane Sales 800.231.0241
                                www.konecranesamericas.com

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Advanced diagnostics and performance services

  • 1. Industrial Cranes Nuclear Cranes Port Cranes Heavy Duty Lift Trucks SERVICE PROCESS INDUSTRY Machine Tool Service AdvancED DIAGNOSTICS & PERFORMANCE SERVICES For Heavy/Process Industries
  • 2. LIFTING BUSINESSES IN heavy/PROCESS INDUSTRIES We serve our customers by helping them enhance the safety and productivity GLOBAL CRANE LEADERSHIP of their operations through innovative For crane products and services, companies technologies, customized maintenance around the globe trust Konecranes. Whether programs and dedicated people. We manufacturing, process industries, shipyards, seek to first understand our customer’s ports and terminals, we bring together business before applying our industry- productivity-enhancing lifting solutions and wide experience and expertise. We then services to drive operational performance and prove value through periodic performance Investments in r&d reliability. reviews of mutually agreed upon goals. In essence, we are not just lifting things, and personnel In Region Americas, Konecranes is the industry Our expertise is supported by strong investments we are “Lifting Businesses.” leader in overhead crane maintenance services in R&D, comprehensive engineering expertise and lifting technology. and process industry experience gleaned from hundreds of thousands of cranes, hoists and other lifting equipment supplied and maintained beyond maintenance around the globe. Konecranes provides an extensive range of advanced diagnostic planning and performance Our services are based on the latest maintenance services uniquely designed to meet the demands tools and technologies implemented by highly of heavy process industry. trained and experienced crane professionals. Advanced Diagnostics Konecranes technical experts, technicians and > Crane Reliability Survey service personnel are dedicated to helping your > RailQ – runway survey, crane geometric survey business decrease the cost of downtime and > Critical Component Assessment increase the productivity of uptime. This is what > Remote Monitoring we call… Lifting Businesses. > Maintenance Assessment Plan Performance Services Our Family of Brands > Prescription/Reverse Engineered Our family of hoist and crane brands are operating Parts & Components in the most demanding of applications and > Rebuilds & Overhauls environments including steel and other primary > Engineered Modernization metals, wood yards, petrochemical and mining, as > Customized Training Programs well as ports, shipyards and intermodal terminals. > Outage Support We know cranes and heavy/process industry. > Maintenance Outsourcing > Smart SolutionsTM KONECRANES BY THE NUMBERS worldwide 545 50 ACTIVE IN ALMosT ESTIMATED ANNUAL 10,000 PRODUCTION OF EMPLOYEES LOCATIONS WORLDWIDE 6,000 COUNTRIES CRANES ESTIMATED ANNUAL Maintenance 1.5 PRODUCTION OF contracts LISTED ON 30,000 covering more than THE NASDAQ MILLION ANNUAL ROPE HOISTS 362,000 OMX SERVICE CALLS 29,000 CRANES OF HELSINKI CHAIN HOISTS DIFFERENT MAKES *P&H® is a registered trademark of Harnischfeger Technologies Inc. and is used by Morris Material Handling, Inc. (a wholly owned subsidiary of Konecranes, Inc.) under license. Morris Material Handling, Inc. is not affiliated with Harnischfeger Technologies Inc. or P&H Mining Equipment Inc.
  • 3. diagnostic, analytic & planning services … beyond your typical crane inspection to areas that cannot be seen. knowledge Crane Reliability Survey (CRS) The Crane Reliability Survey (CRS) is an engineering Remote Monitoring with 24/7 support Konecranes can provide remote monitoring equipment, is power assessment designed to give a reliable estimate of the as well as monitoring services including productivity remaining service life of the crane, including its structures, reports, 24/7 technical support and remote trouble mechanical components and electrical systems. shooting. We can begin working on the crane before our technicians arrive on site. Our CRS reports will highlight possible maintenance overhaul and modernization needs of the crane and Maintenance Assessment Plan (MAP) allow you to make informed decisions regarding MAP is a process designed to analyze the maintenance planning as well as equipment overhaul effectiveness of your current maintenance practices and replacement. and capabilities, benchmark the current state of your The original design service life of a crane and its critical equipment, establish maintenance and downtime components can be significantly reduced by a change costs and provide options and recommendations for in production throughput, high-capacity lifts, additional improvements. work shifts, overloads and shock loads. What it looks at > Current condition assessment It is important to create a service life benchmark, in > Past maintenance and usage history particular as it comes to older, process duty/critical > Current and future production requirements cranes in order to avoid unsafe conditions and sudden > Individual cranes, as well as the entire production failures. envelope RailQ–Runway Survey, Crane Geometric Survey What it gives you RailQ is an advanced survey technique that reduces > Recommended optimal maintenance program the time it takes to perform a runway survey from days > Opportunities/gaps in maintenance and material handling to hours, minimizing costly downtime. It’s faster, safer > An option to supplement your maintenance in key areas and more accurate. RailQ is typically performed with the > A comprehensive economic planning report aid of an automated robot, which increases accuracy and effectiveness. The robot is also safer since there is no need for a person to walk the runway positioning targets. RailQ produces accurate and repeatable data that can be easily interpreted and visualized through our interactive tools. Critical Component Assessment (CCA) The CCA is an advanced inspection process utilizing ing Non-Destructive Technology (NDT) to uncover defects and maximiz deficiencies in critical load-bearing and safety-related the productivity e of uptim overhead lifting components not normally discovered during routine inspection. CUSTOMER Undetected defects and/or deficiencies can lead to catastrophic failure. Most compliance and preventive maintenance inspections rely on visual observations and measurements. Unfortunately, what you can’t see industry shaper VALUE SPR can hurt you. Certain defects and deficiencies cannot focus E VALUE be seen with the naked eye; others may occur within LIFECYCL HIGHEST components that are not normally disassembled for inspection. EAD By utilizing NDT, proprietary technologies and proven techniques, our certified inspectors and technicians apply their experience and expertise to uncover defects general and deficiencies in critical components that are not minimizing of industry focus readily evident. Typical components targeted are gear the cost e downtim trains, motors, hooks and hook shanks and wire rope.
  • 4. Performance Services ...to increase crane safety, performance and operations. SMART SOLUTIONS PROVEN TECHNOLOGIES AND APPLICATIONS We have developed these technologies in real-life conditions to deal with operational challenges faced every day by crane operators around the world. Each SMART SOLUTION can be applied on both old and new cranes. Prescription/Reverse Engineered consider strategic upgrades and improvements. SMART SOLUTIONS™ by Konecranes will make your crane smarter, and therefore your business Parts & Components We can provide technologies to increase more effective. That’s another reason we say with confidence … Lifting Businesses™ Through the Reverse Engineering Process, virtually capacities, speeds, control, ergonomics and any obsolete, hard-to-find or first-time replacement safety. Our unique smart solutions can effectively Sway Control part can be manufactured at or above the original address almost any challenge. Reduces accidents by preventing load sway. Keeps the load specifications. Parts and components for all steady even when a relatively inexperienced operator is driving brands are custom engineered and designed Outage Support the crane. Quickens the learning curve of operator training. to meet or surpass the OEM requirements We can put together a team to augment your as originally supplied with the crane. Typical workforce during peak demands. improvements include changes to the material, End Positioning Maintenance Outsourcing Positioning prevents material damage. The operator design and/or manufacturing process which can can teach the crane designated positions for the load. improve performance and the overall lifespan of We will tailor full on-site services that suit Positions can be set up with the crane’s remote control. the part. your unique needs including dedicated on- site technicians—you focus on your business, Rebuilds and Overhauls let us worry about your cranes. We will jointly Adjustable Working Limits develop KPIs to measure and track success. We Adjustable working area: It is possible to define the area in which the If the performance of your crane was initially crane is allowed to move. This is adjustable by the operator according to meeting your needs but now is beginning to recommend a Maintenance Assessment Plan as the task needed. Protected area: As a safety feature, the crane can be be affected by its age and usage, rebuilding or the first step in this process. set up not to go to or to slow down in certain areas of the plant. overhauling components can be an effective means of extending the life of your equipment. Customized Training Synchro To minimize interruption, overhauls for We train four ways: Makes it safer to handle long pieces with two or more hooks. components such as coil or sheet grabs, brakes, Synchro keeps the hooks at the same elevation during hoisting so > Konecranes Training Institute Courses in that there is little danger of the load becoming unbalanced. gearboxes and complete hoists can be taken off- Milwaukee: Students benefit from access to site to our rebuild centers. If conditions warrant, our 5,200 sq. ft. hands-on lab located in the we can also provide new hoists and other Shock Load Control Milwaukee area. components. From our vast set of experience Protects the crane structure by reducing avoidable stress > Konecranes Training Institute Courses in Los and capabilities, we will always recommend the caused by a heavy load being picked up from the ground. Angeles: We offer a number of our selected best long-term solution. courses at our Los Angeles training center. > Regional Seminars: Scheduled in 40 cities per Engineered Modernizations year reducing your costs and time for travel. Skew Control When your cranes fail to meet the requirements Ensures smooth and steady tracking as the > On-Site Courses: Eliminate additional travel of your business, productivity suffers. As changes crane travels down the runway. Reduces adverse loads expenses and let us do a standard course at your in production outpaces your aging cranes, on the crane runway and surrounding structure. site or customize a course to meet your needs. Extended Speed Range The hook is lifted faster when it is empty or with small load. You focus on your business – let us worry about your cranes Remote Diagnostics Collects a wide variety of information on crane performance and condition so that maintenance procedures can be timed exactly right. 24/7 Global Remote Service Track your crane’s operating condition through our 24/7 remote 24/7 service. Among other advantages, correctly timed maintenance based on actual usage can improve the safety of your crane. Inspect CORRECT ENHANCE
  • 5. Industrial Nuclear Port Heavy-duty Service Machine Cranes Cranes Cranes Lift Trucks Tool Service Konecranes is a world-leading group of Lifting BusinessesTM, serving a broad range of customers, including manufacturing and process industries, shipyards, ports and terminals. Konecranes provides productivity-enhancing lifting solutions as well as services for lifting equipment and machine tools of all makes. This publication is for general informational purposes only. Konecranes reserves the right at any time, without notice, to alter or discontinue the products and/or specifications referenced herein. This publication creates no warranty on the part of Konecranes, express or implied, including but not limited to any implied warranty or merchantability or fitness for a particular purpose. © 2011 Konecranes. All rights reserved. ‘Konecranes’, ‘Lifting Businesses’ and     are registered trademarks of Konecranes. 170311MH Konecranes, Inc. 4401 Gateway Boulevard, Springfield, OH 45502 HQ Toll-Free 800.934.6976 | Heavy Crane Sales 800.231.0241 www.konecranesamericas.com