Advanced mobility dialog - outcomes and next steps aug2011
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The document summarizes a working group discussion on advancing mobility in the federal government. Key topics discussed included app ecosystems, security, human capital, and IT infrastructure challenges posed by increased mobility. Common themes that emerged were the need for information sharing of best practices and reusable solutions, reference architectures and security frameworks, and policies to support a mobile workforce and "mobile-first" approaches to citizen services. Next steps proposed were to inform relevant groups like the ACT-IAC and establish ongoing information sharing mechanisms to continue progressing mobility efforts across the government.
Advanced mobility dialog - outcomes and next steps aug2011
- 1. August 24, 2011Advanced Mobility Working Group:Dialog Outcomes and Next Steps
- 2. MotivationTechnology and user expectations are rapidly evolving – consumerization of IT, especially in mobilityMany grass roots efforts are under way across the federal government to address these new demandsMobility affects both the federal enterprise and delivery of citizen servicesImplications in policy, acquisition strategy, security, infrastructure, applications, service models, …Identify key areas of focus that impact the government’s ability to move more aggressively in mobility2
- 3. DialogOnline June 24 - July 25, 400+ visitors, 40+ ideas, 300+ votesIn-person July 14, 30+ participantsComplementary to GSA’s MobileGov initiativeObjectives:Solicit inputs, comments, interactionIdentify common needs and themesEstablish a communityHow can we most effectively meet these demands across the federal space?What can we learn from each other?What common needs and solutions can we identify?How can government and industry best collaborate?3
- 4. Agencies RepresentedLibrary of CongressDepartment of the NavyDepartment of JusticeFederal Trade CommissionDepartment of AgricultureDepartment of Homeland SecurityDepartment of EnergyGovernment Printing OfficeSocial Security AdministrationNational Institutes of HealthGeneral Services AdministrationFederal Aviation AdministrationOffice of Personnel Management4
- 5. Dialog Topic AreasApp Eco-SystemContinuum of developers, providers, and consumers of infrastructure, devices, applications, and contentSecurityNew challenges & concerns related to adoption of consumer-centric devicesHuman CapitalEvolving work styles and workforce expectations; governanceIT InfrastructureImpacts at the enterprise and national levels5
- 6. A Spectrum of Potentially Helpful SolutionsInformation sharingPolicy/guidance (“myth busters”)Reference architecturesStandards (compliance)Clearinghouses for reusable solutions (code repository, app store, etc.)Common platforms/services/infrastructure (cf. TIC)
- 7. Key Themes: App Eco-SystemDiversity of devices, functions, OSsEnabling environment / information sharingAgile procurementApplication development policy for citizen services“Mobile-first” policyOverarching: every agency should not be solving this on their own7
- 8. Key Themes: SecuritySharing of security models and policies that have already been developedRisk-based security models (not one-size-fits-all)Establishment of reference security frameworks and architecturesCommon and approved solutions (“Mobile FedRAMP”)Software/application validation8
- 9. Key Themes: Human CapitalLook at commercial models for supporting a mobile, knowledge-centric workforceNeed to understand performance management in a mobile environmentCharacterization of productivity impacts of mobility; maximizing impacts and benefitsPolicy and technology expectations of the workforce9
- 10. Key Themes: IT InfrastructureIntersection of mobility and cloud computingAcquisition of network services; shared infrastructureIn-building wireless access10
- 11. Next StepsInform and impart actionable issues:ACT-IAC Shared Interest Groups (SIGs)Federal implementers (CIO Council, GSA, NIST, …)Establish information-sharing mechanismsProgress report at ACT-IAC Executive Leadership Conference, October 2411
- 12. Logical Follow-on ActionsBest practices in supporting a mobile, knowledge-centric workforce (ACT-IAC)Government-wide policies, architecture (CIO Council)Common security reference frameworks and architectures (NIST)12
- 13. Your PerspectivesDid we capture your collective sentiments? What other challenges are you facing?What would you like to see addressed to support your advanced mobility efforts?13