Advantage Group Presentation
- 1. PRESENTATION FOR Advantage Group overview HireThinking.com
- 2. The Advantage Group Solutions-oriented speciality recruitment company Four worldwide business groups united under the Advantage brand Allows efficient allocation of resources globally across all industries HireThinking.com
- 3. The Advantage Group Key facts Annual revenues in excess of £3 billion Specialists in provision of temporary workforce, direct hire and permanent recruitment, and project/process outsourcing services 4,600+ active clients on four continents 4,000 employees globally 350+ offices worldwide 145,000 professionals sourced and placed annually HRO Today Baker’s Dozen #1 MSP Provider, 2010 HireThinking.com
- 4. International reach A global network of offices Main offices United States of America Assisting clients with international United Kingdom employment challenges (immigration, talent Japan pipelines and cultural differences) Australia Poland Dubai China Singapore United States of America: United Kingdom: Japan: 239 locations/34 states HireThinking.com 13 locations 80 branches and satellite offices
- 5. Industries and skill categories Skill categories include: We work with businesses all over the world Accounting & finance in nearly every field Administrative & clerical Industries served include: Banking operations Construction Distribution Engineering Hospitality Human resources IT Legal Light industrial Medical support Research & development Retail Sales & marketing Scientific Technical HireThinking.com
- 6. Our business groups Four distinct business groups allow Advantage to allocate resources efficiently, drawing on sector and geographic expertise Specialist companies bring additional expertise to our portfolio Qualified technical staffing Light industrial and general Qualified professional and Professional services and business staffing business support staffing outsourcing Medical records management Global executive search Clinical research, scientists & chemists HireThinking.com
- 7. Advantage Technical Resourcing Qualified engineering, IT, scientific and R&D professionals delivered to projects around the world Over 40 years’ experience in global technical staffing delivery Operates an ISO 9001:2008 accredited Quality Management System Specialist Japanese divisions provide niche engineering, software, construction and chemical/biochemical expertise Divisions allow efficient delivery of a client’s end-to-end technical requirements, from single hires to complete, turnkey projects HireThinking.com
- 8. Advantage Technical Resourcing Skill categories Sample roles Engineering Aerospace Engineers Information Technology Application Developers Science Electrical Engineers Research & Development Electronic Technicians Project Management Help Desk/Technical Support Inorganic/Organic Chemists IT Architects/Designers Sectors Mechanical Engineers Mechanical Technicians Aerospace Nuclear Engineers Consumer Services Production Inspectors Defence Project/Programme Managers Energy & Natural Resources Quality Assurance Health Care R&D Scientists High Technology Software Engineers Industrial Manufacturing Technical Writers Technology Lifestyle Services Web Developers Telecommunications Transportation HireThinking.com
- 9. Case study A large aerospace customer needs a diverse, high-volume contingent workforce. The situation Key elements A world leader in the design and manufacture of aviation products, our customer has an annual budget of nearly £140 million UK ($218 million US) for suppliers in the UK and Ireland. The Onsite account management team to deal company’s recruiting needs are significant, with manufacturing facilities that require everything with queries quickly and efficiently from production fitters and quality inspectors to design and stress engineers. The company named us its official resourcing partner in 2006, asking us to manage its complete recruitment Created standardised supply base with process using an e-commerce platform. priority 1st tier and seven 2nd tier groups Our response Streamlines recruitment process to achieve One of our first priorities was to embed an account management team onsite, allowing us to 100% compliance with hiring managers establish an accessible, responsive communications process. Next, we developed a two-tier staffing system: we managed the first tier—which comprised 43 percent of the company’s Established innovative sourcing strategies subcontractor workforce—onsite, and then outsourced the second tier through a rigorous for both blue- and white-collar workers vendor management program. This allowed us to meet the company’s demand for diverse, high-volume contingent labour in a short time frame. And to ensure accountability, we Average turnaround time – from resume implemented a number of Service Level Agreement (SLA) deliverables, with key performance submission to start – of one week indicators (KPIs) reported each quarter. Results Within the first 12 months, our customer’s contingent workforce grew from 59 to 681 contractors, with 100 percent starting at the target pay rate. This not only helped the company meet its manufacturing needs, but it also produced a significant cost savings. Over the life of the initial two-year, £40 million UK ($62 million US) contract, the company saved more than 10 percent in direct costs. HireThinking.com
- 10. Advantage xPO Global talent acquisition and workforce management solutions, delivered to some of the world’s leading organisations Proven best practice in deploying RPO, BPO, Contingent Workforce Management and Strategic Workforce Planning solutions Customers realise an average of 20-40% savings and benefit from 100% regulatory compliance Over 25 years’ experience and solutions on two continents HireThinking.com
- 11. Advantage xPO xPO business services: Recruitment Process Outsourcing (RPO) offers complete recruitment service, from initial contact to interviewing, hiring and background checks Contingent Workforce Management (CWM) manages vendors, contractors and freelancers, including hiring, on-boarding, payroll and off-boarding Business Process Outsourcing (BPO) delivers turnkey outsourcing solutions for business-critical functions, including customer service, shipping, manufacturing/distribution, substitute teachers and administration Strategic Workforce Planning (SWP) generates strategic plans for talent acquisition and workforce management, helping businesses to optimise their workforce as conditions change HireThinking.com
- 12. Case study An investment outsourced their entire recruitment process to Advantage. The situation Key elements A global investment bank with over 65,000 employees determined that it was in its best interest to outsource its entire recruitment process. Its in-house capabilities were inefficient, too costly, Established a team of 23 recruiters to work and not capable of managing contingent workers. Advantage competed against 24 other onsite on behalf of the client staffing companies to earn the contract. Installed a robust applicant tracking software Our response system and migrated all records to it We immediately deployed a team of 23 professionals to the client site, led by an Executive Recruiter with experience in Investment Banking Recruiting. The team deployed a new, state- Assumed all duties for recruitment, offer- of-the-art candidate tracking system and migrated all candidate records from the previous letter generation, and on-boarding system to the new one. Within just two months, the new system and all recruitment procedures were in place. The team went on to lead all recruitment efforts, offer-letter generation, and on- boarding. Having a team onsite greatly improved our ability to identify candidate personality traits and skill sets that the client valued. Results The new system was far more efficient than the previous one – time-to-hire was reduced and the quality of candidates improved, thanks to improved recruiting techniques. In addition, the client reported higher ROI per hire. HireThinking.com
- 13. Advantage Professional Qualified professional and business support staffing delivered across all sectors and all levels of seniority Executive search consultancy provided via the prestige Strategi brand High-quality, flexible recruitment solutions tailored to meet the needs of each client Expert market knowledge, responsiveness and high levels of service, developed and refined over 30 years Local and global teams of talent management experts dedicated to identifying market trends and proactively adjusting to a dynamic global marketplace HireThinking.com
- 14. Advantage Professional Skill categories Sample roles Accounting & Finance Administrator Banking & Financial Services Business Analyst Executive Assistants & Business Support Executive Assistant Human Resources Finance Manager Executive Fund Administrator Legal Head of HR HR Business Partner Sectors Lawyer Multilingual PA Banking & Financial Services Paralegal Energy, Utilities & Natural Resources Product Manager FMCG Project Accountant Manufacturing, Engineering & Construction Receptionist Media & Publishing Recruitment Specialist Pharmaceutical & Medical Risk Analyst Professional Services Training Specialist Public Sector & Not for Profit Retail & Leisure Technology & Telecommunications HireThinking.com
- 15. Case study A worldwide defence contractor needed skilled employees. The situation Key elements A major defence contractor needed more qualified employees. The company was expanding overseas and having difficulty managing and staffing those positions. New employees would Worked closely with the client to identify need to be available for significant overseas travel and/or relocation. skills, personality traits and other factors Our response that would lead to a successful hire for To find qualified candidates, we used a variety of recruiting including using targeted advertising each position and directly contacting many of the most sought-after candidates, including those we had worked with in the past. In addition to the demands of travel and/or relocation, we were mindful Contacted qualified candidates from our of the client’s unique work environment. A good fit culturally was required for the long-term roster of associates success of the placements. Advertised for skilled individuals in Results specialist magazines Over the term of the contract, we placed over 30 candidates, including two senior executives. Our ability to respond with the right talent in a timely fashion meant the company was able to Screened all candidates so that the client meet the production goals established in expansion plans. would only have to choose from the very best HireThinking.com
- 16. Advantage Staffing Contingent, temp-to-hire and direct hire staffing for a variety of general employment positions Specialists in high-volume, project and seasonal needs Offices across the US for full continental coverage Single staffing source for all skill and service requirements HireThinking.com
- 17. Advantage Staffing Skill categories Sample roles Light Industrial Administrator Skilled Trades Electronic Technician Construction Inventory Clerk Distribution Laboratory Technician Medical Support Logistics Coordinator Retail Material Handler Administrative/Clerical Mechanical/Electronic Assembler Mixer-Loader Order Puller Sectors Payroll Clerk Aerospace Pick/Pack Clerk Automotive Production Line Operator Construction Quality Control Inspector Electronics Receptionist FMCG/Retail Shipping/Receiving Clerk Machinery Stock Handler Oil & Gas Pharmaceuticals Plastics HireThinking.com
- 18. Case study A family-owned steel company needs to synchronize staffing operations across 30 locations. The situation Key elements Our customer, a large family-owned steel company, had operations in 30 worksite locations across the US. At the time, each of the work sites operated independently, with its own staffing Centralised, consistent staffing model across suppliers, ordering processes, and billing rates. Without a uniform staffing model, the worksites all locations made a number of careless employment decisions, such as keeping employees in temporary positions for years when they should have been converted to permanent, full-time status. We Reduced staffing vendors to a more stepped in to create a consistent staffing program for the entire company. manageable level Our response Talent Management System (TMS) for We introduced an online Talent Management System (TMS) to address our customers’ employee tracking operational needs. The TMS made it possible for managers at any location to post job openings, review applicants, hire employees, and track employee work times. We also Created standardised job descriptions, implemented a dashboard reporting system that synchronized information from all 30 locations. titles and pay scales The dashboard provided such information as weekly, monthly, and annual spending information, plus data on open positions and turnover, giving the company an accurate, real- Dashboard reporting system provided time picture of its workforce. This streamlined, information-rich system real-time employment data helped the company standardize its job descriptions and requirements. In turn, this enabled the company to improve the hiring process and bring in higher-quality employees. Results Since implementing the program, the company has seen significant cost savings. In one location alone, the company reduced its workforce management costs by 30 percent. The management system also gave the company much better insight into employee turnover and its causes, helping managers identify and hire better-quality associates. HireThinking.com
- 19. Operational coverage Engineering Project management Research & development Scientific IT/Technical Recruitment process outsourcing Business process outsourcing Contingent workforce management Strategic workforce planning Accounting & finance Administrative & clerical Banking operations Executive Human resources Legal Sales & marketing Technology Construction Distribution Hospitality Light industrial Medical support HireThinking.com Retail
- 20. Our clients A broad client base, both SMEs and blue chip companies Private sector Public sector HireThinking.com
- 21. Accreditations and service awards Our reputation as a quality and service- driven organisation is underpinned by third- Service awards include: party accreditation and professional Best Companies to Work For 2009 memberships Investors in People - Bronze HRO Superstar Award 2010 Professional, service and diversity HRO Today Baker’s Dozen MSP Provider 2010 accreditation and memberships Goldman Sachs 5-Star Vendor Award Morgan Stanley Vendor Award Many awards presented to us by our American Express Supplier Excellence Award customers due to exceptional service Chrysler Quality of Excellence Approval standards HireThinking.com
- 22. Yesterday, Raj in London talked with Elizabeth in New York to place 5 network administrators for a client they share in San Jose. HireThinking.com HireThinking.com
- 23. HireThinking.com HireThinking.com Advantage Resourcing ® 2011 23 © 2010. All rights reserved. The Advantage logo and Hire Thinking logo are trademarks of Advantage Resourcing.
Editor's Notes
- #3: Advantage Technical Resourcing is our technical staffing business group, and focuses exclusively on providing qualified technical, IT, engineering, R&D and scientific talent. Operates in US, European and Asia Pac marketsAdvantage xPO is our professional services and outsourcing business group, helping companies to run day-to-day business affairs so they’re free to focus on their core business activities. Offers Recruitment Process Outsourcing (RPO – where the client outsourced part or whole of their recruitment process, e.g. payrolling, screening), Business Process Outsourcing (BPO – where we manage an entire business function for the client e.g. reception) and Contingent Workforce Management (CWM – the hiring and management of temps) services. Operates in US, European and Asia Pac marketsAdvantage Professional recruits and places highly qualified candidates in a variety of business roles, including HR, finance and accounting, legal, and executive support. Operates in US, European and Asia Pac marketsAdvantage Staffing focuses on providing employment opportunities for candidates with general business and industrial skills, including administration, light industrial, distribution, retail and medical. Operates exclusively in the US marketCase studies on how the group works are available later in this presentation
- #4: Annual revenues of £3 billion+ place Advantage in the top tier of global recruitment companiesOffice locations cover five continents – see next slide for more detailThe HRO Today Baker’s Dozen MSP Provider awards are given annually to companies providing managed services globally – there are thirteen companies included every year with scoring based on e.g. the size of their client accounts and customer satisfaction. In 2010 Advantage xPO scored highest, with particular focus on the strength of their customer service philosophy
- #5: Global coordination is managed within each company (e.g. Advantage Professional team members in contact between US, UK and Australia) and at a cross-company level (Leadership Team meetings, weekly sales calls by global bid team members, leads generation managed by the Global Sales office)Recent example of international employment challenges - an Advantage xPO client in New York needed to fill a number of specialist roles in Singapore; Advantage Professional worked with them to identify suitable candidates within the US, UK and Australian financial marketsAdvantage Professional also operates an international talent pipeline linking our US, UK and Australian offices (and able to support clients in Asia Pac via the Australian office)
- #7: Each business group operates under a single unified brand – most individual brands were transitioned to Advantage in March 2010. The exceptions to this are those parts of the business where we provide very specific services where the blanket branding is not appropriate (e.g. Strategi Executive Search, which provide global executive level search services, and Profero Solutions, which specialises in the management of medical records)
- #8: ATR website - http://www.hirethinking.com/technical/default.aspx?opcoidx=2044ATR in the US - http://www.hirethinking.com/upload/images/pdf/ADV_TR-OV-US.pdfATR in the UK - http://www.hirethinking.com/upload/images/pdf/ADV_TR-OV-UK.pdf
- #11: xPO website - http://www.advantagexpo.com/
- #17: AS website - http://www.hirethinking.com/staffing/default.aspx?opcoidx=2228AS overview - http://www.hirethinking.com/upload/images/pdf/ADV_STF-OV-US-WEB.pdf