Aether Consulting: Corporate Presentation, Strategy and IT Custom Development
- 2. About US Our Back Story Aether Consulting was founded 2010 in Barcelona since then lot has happened the team has grown and the vision is clearer create a consulting firm as the “Aether medieval element” in this global market and ever changing systems. Aether according to ancient and medieval science is the material that fills the region of the Universe above the terrestrial sphere. Our mission is be the old Aether material but for the new systems and business, we might not be pretty but we make it work. We are not consultants or programmers, we are designers, product makers, and business crafters, with a global system view approach.
- 3. Our Methodology “IDI” INNOVATION: helps us with THE QUALITY Innovation is more than a buzz word is actually a methodology to craft better products and services in a systematic way. Technology road mapping is the first step but not the last one. Their basic step is the understanding of the real need that is covering. DESIGN THINKING: helps us in THE PROCESS We apply Design Thinking process to craft our solutions and services which allow us to combine problem context empathy and boost in the generation of insights and rationality that the technical aspects convey. INTERCONNECTION: helps us to maintain THE FOCUS Products and Services are not isolated. We focus in the interconnections among different units, departments, process or markets depending on the objective and focusing our work towards a global optimization that is enabled by the interconnections. 3
- 4. Consulting Services 4 Technology Driven Business Strategy Corporate Strategy Definition Strategy Development Definition Market Research Marketing Strategy Content Monetization Innovation Strategy Innovation Strategy Technology Road Mapping, TRL Technology Brokerage, IPR Buy/Sell Innovation Program Management New Economy and New Channels E-Commerce Market Analysis Digital Marketing Strategy, SEO, SEM Youtube Channel creation and management. Content Marketing Social Media and Real Time Marketing
- 5. IT Services 5 Content Management Systems Corporate Websites Corporate Blog Solutions Video/Photo Portals and Galleries Job sites and Announces Forms web to Lead Intranet Solutions and Corporate Social Networks Employees sharing information internally Internal board of news and announcements Informal engagement and collaboration Secure File sharing and Document Management Project Management Solutions Email solutions Extranet Platforms Allow your providers to know your stock Share information to providers of external stakeholders Allow customers to share opinions or recommendations Secure file and report sharing Business Monitoring Solutions Client Relationships Manager (CRM) and Business Process Manager (BPM) Manage your clients and contacts Track Sales and Subscriptions Organize your Sales Force Automatize actions and activities to the clients Campaign Planning, Automatic Actions and Validations. Integrated Payments and Invoicing
- 6. IT Services 6 Cloud Telephony Solutions Virtual Central Phone Systems Virtual Directories Interactive Dial Options (IVR) Integration with CRM Solutions Business Intelligence and Big Data Dashboards Reports Business Analytics and Metrics Segment Analysis and Metrics Hadoop Solutions (Big Data) E-Commerce Implementation E-Commerce Solutions Payments and Fraud Email Marketing Integration Business Intelligence Integration Module Custom Development for Magento, RBS and Shopify API Expose your internal data to partners and providers Implement Developer Centric Marketing Strategies Integration one service multiple APIs Upgrade Legacy API Services and Middleware API Implementation of ESB Solutions
- 7. IT Services 7 Custom IT Solutions Rapid Prototyping and wireframes On top of Open Source Solutions Complete Custom Development and Integrations In-Plant developers Agile Methodologies Extreme Programing Dual Programing Quality Assurance Security Audit
- 8. The CRM explained What’s a CRM? Customer relationship management (CRM) is a tool for managing a company’s interactions with current and future customers. What is used for? To organize, automate, and synchronize sales, marketing, customer service, and technical support. All this teams need to exchange the information of a particular customer, CRM centralizes all this information. Who use it? Marketing, Customer Service and Support Agents. How its used? Modern CRM use web technologies and are easily accessible from any browser in Internet. CRM Include API layer to easy integrate with other systems, webs and services. When its used? Starting: If you are running a business with more customers than you can remember. If you don’t remember the details of problems with a customer and you don’t know where to improve or lose customer for slow or incorrect solutions. If you have a set of different customers with different prices and need to track it. If you want to organize your sales team, have a flow of approval or review. If you need to centralize your activity. Getting Bigger If you want to develop a consistent quality of support for your product or service. If you new to track and calculate ROI for each campaign. If you want to automatize campaigns based in sales records or type of customer. If you want to analyze trends and tendencies in your customers and act upon them. 8
- 9. Our Tech Knowledge 9 Web Content Management Solutions (CMS) Collaborative Intranet Portals Extranet Portals and Networks Client Relationship Manager (CRM) Business Intelligence (BI) E-Commerce Platforms and Payments Cloud Telephony Video Streaming Solutions Custom Developments
- 10. References AETHER CONSULTING team members have participated and lead projects for the following companies and organizations: 10