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Keep It Simple:
Agile and Lean
Program
Management
© 2017 beLithe LLC 2
Agenda
KEEPITSIMPLE: AGILEANDLEAN
PROGRAMMANAGEMENT
Set the Stage01
What’s The Problem?02
How Do We Scale?03
What’s Next Steps?04
The End05
© 2017 beLithe LLC 3
“A Program is a group of related
projects managed in a coordinated
manner to obtain benefits not
available from managing them
individually. Program management
is the application of knowledge,
skills, tools and techniques to meet
program requirements.“
Project
Management
Institute
© 2017 beLithe LLC 4
“Program management is the
coordination and facilitation of all
of the work across the
organization to release.”
Johanna Rothman
© 2017 beLithe LLC 5
The Program Manager can be
thought of as a “super” project
manager. His or her role is mainly
operational since this person is
responsible for planning and
governance and for overseeing the
successful delivery of the program’s
output/product.
Project
Management
Institute
© 2017 beLithe LLC 6
Eliminate
Waste
Amplify
Learning
Decide
late as
can
Decide
fast as
can
Empower
the Team
Build
Integrity
in
See the
whole
Lean - Process Focus
© 2017 beLithe LLC 7
Welcome
changing
requirements
Deliver early
and often to
satisfy
customer
Deliver working
software
frequently
Face-to-face
conversation is
most efficient &
effective way of
conveying
information
Working
software is the
primary
measure of
progress
Continuous
attention to
tech. excellence
& good design
enhances
agility
Trust people
who are
motivated to
do their job
Maintain a
sustainable
pace
Business
people and
developers
must work
together
Simplicity is
essential - Art
of maximizing
amt. of work
not done
Best Arch.,
Requirements,
and Designs
are emergent
Reflect and
adjust at
regular
intervals
Agile – Project Focus
© 2017 beLithe LLC 8
Strategy
Program
Lean
Agile
Lean + Agile
Do the right
project!
Do the right
project right!
© 2017 beLithe LLC 9
Our goal for Agile and Lean Program Management is
to increase collaboration across product and
technology for initiatives that cross multiple teams
while reducing process waste using an iterative
empirical approach.
1010
What Is Our Problem?
© 2017 beLithe LLC 10
© 2017 beLithe LLC 11
Project Stats
Successful Challenged Failed
29% 52% 19%
The	Standish	Group	defines	project	success	as	on	time,	on	budget,	and	with	all	planned	features.	They	do	not	report	
how	many	projects	are	in	their	database	but	say	that	the	results	are	from	projects	conducted	from	2002	through	2015.
© 2017 beLithe LLC 12
People are already
doing their best; the
problems are with the
system.
W. Edwards Deming
© 2017 beLithe LLC 13
Communication is
hard…..
...but not with only 3
communication paths.
3 = 3 * (3-1) / 2
To calculate lines of
communication use the
following formula:
#P = N * (N-1) /2
© 2017 beLithe LLC 14
Communication is
hard…..
..getting more
complicated by adding
two more teammates
triples the
communication paths.
10 = 5 * (5-1) / 2
To calculate lines of
communication use the
following formula:
#P = N * (N-1) /2
© 2017 beLithe LLC 15
Communication is
hard…..
..getting more
complicated by adding
two more teammates
triples the
communication paths.
36 = 9 * (9-1) / 2
To calculate lines of
communication use the
following formula:
#P = N * (N-1) /2
© 2017 beLithe LLC 16
The PMO Struggle - Scale
17
Organizations which design systems are
constrained to produce designs which are
copies of the communication structures of
these organizations.
- Mel Conway, Conway’s Law
© 2017 beLithe LLC
1818
How do we SCALE?
© 2017 beLithe LLC
© 2017 beLithe LLC 19
Scrum Team Process
© 2017 beLithe LLC 20
Scrum of Scrums
© 2017 beLithe LLC 21
Scrum of Scrums
© 2017 beLithe LLC 22
Scaled Agile Framework
Scrum of Scrums
Internally Created Methods
Agile Portfolio Management
Lean Management
Large-Scale Scrum
Disciplined Agile Delivery
Recipes for Agile Goverance in the Enterprise
Nexus
Leading Scaling Methods and Approaches
Version One’s State of Agile 2015 Survey
© 2017 beLithe LLC 23
Scaling Frameworks
© 2017 beLithe LLC 24
Scaling = Effective Communication Across Projects
Leadership Team
(Steering Cmte.)
Feature Teams (Scrum
or Dev Teams)
Product Value Team
Core (Operational)
Team
© 2017 beLithe LLC 25
Key Attributes of Agile/Lean
Program Management
• Prioritize the work, solidifying
and focusing teams.
• Funnel projects and work items
to teams to balance allocation.
• Limit Work in Process.
• Be deliberate
• Design Patterns
• Program Management
Decision Matrix
• Continuously Plan
• Develop communication and
saturation diagrams
• Reduce the number of roles in
the organization.
• N*(N-1)/2
• Meeting attendance doesn’t
mean communication.
• Create release plans
• Program Leadership Team
• Program Operational Team
• Shared Release/Team Review
• Align team sprint cycles
• Integrate often
• Program Retrospectives
FOCUS COMMUNICATION TRANSPARENCY
There’s No Silver Bullet
26© 2017 beLithe LLC
2727
What Next?
© 2017 beLithe LLC
© 2017 beLithe LLC 28
Steps to Scale via Program Management
• Is the date already established?
• Is the scope already established?
• Do we have experience with the
technology?
• How many teams are involved?
(3+)
Consider the
Context
#01
© 2017 beLithe LLC 29
Start Your
Program Right
#02
Ask your core team to develop:
• Program Charter (establish
strategy)
• Program Vision
• Release Criteria (Definition of
Done)
• Program Risks and Issues
Steps to Scale via Program Management
© 2017 beLithe LLC 30
Steps to Scale via Program Management
• Adopt Plan-Do-Check-Act
• Organize Product Teams
• Estimate, Measure, CheckCreate Delivery
Environment
#03
© 2017 beLithe LLC 31
Get Visible
#04
Inform and Track Progress
• Big Visible Charts
• Program Roadmap
• Release Burndowns/Burnups
• Team Burndowns
• Combined Program Reviews
Steps to Scale via Program Management
© 2017 beLithe LLC 32
Steps to Scale via Program Management
• Facilitator
• Agile Training
• Servant Leadership
• Not the driving force
• Encourages Accountability
• Removes impediments
• Identifies Dependencies, Risks and
Issues
• Coordinates Schedule
Upscale Program
Manager
#05
© 2017 beLithe LLC 33
Final Thought
#06
Steps to Scale via Program Management
Encourage
• Collaboration
• Autonomy
• Exploration
“Instead	of	scaling	the	process,	
scale	everyone’s	collaboration.”
- Johanna	Rothman
The End?
© 2017 beLithe LLC
© 2017 beLithe LLC 35
DOACT
CHECK
PLAN
PDCA
William Edwards Deming
“Cease	dependence	on	mass	inspection	to	
achieve	quality.	Improve	the	process	and	build	
quality	into	the	product	in	the	first	place”
© 2017 beLithe LLC 36
AGILE and LEAN
Program Management
Johanna Rothman
“Instead	of	scaling	the	process,	
scale	everyone’s	collaboration.”
© 2017 beLithe LLC 37
Start Your
Program Right
Consider the
Context
Create a
Delivery
Environment
Get Visible
Upscale
Program
Manager
Scale
Collaboration
© 2017 beLithe LLC 38
Get in Touch
Chris Daily
@Chris_Daily
cdaily@beLithe.com
m: (317) 979-8630
Tana Linback
@CoachLinback
tlinback@beLithe.com
m: (317) 385-6994
www.beLithe.com
Reference
© 2017 beLithe LLC 39
H A N KT Y O U

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Agile and Lean Program Management

  • 1. Keep It Simple: Agile and Lean Program Management
  • 2. © 2017 beLithe LLC 2 Agenda KEEPITSIMPLE: AGILEANDLEAN PROGRAMMANAGEMENT Set the Stage01 What’s The Problem?02 How Do We Scale?03 What’s Next Steps?04 The End05
  • 3. © 2017 beLithe LLC 3 “A Program is a group of related projects managed in a coordinated manner to obtain benefits not available from managing them individually. Program management is the application of knowledge, skills, tools and techniques to meet program requirements.“ Project Management Institute
  • 4. © 2017 beLithe LLC 4 “Program management is the coordination and facilitation of all of the work across the organization to release.” Johanna Rothman
  • 5. © 2017 beLithe LLC 5 The Program Manager can be thought of as a “super” project manager. His or her role is mainly operational since this person is responsible for planning and governance and for overseeing the successful delivery of the program’s output/product. Project Management Institute
  • 6. © 2017 beLithe LLC 6 Eliminate Waste Amplify Learning Decide late as can Decide fast as can Empower the Team Build Integrity in See the whole Lean - Process Focus
  • 7. © 2017 beLithe LLC 7 Welcome changing requirements Deliver early and often to satisfy customer Deliver working software frequently Face-to-face conversation is most efficient & effective way of conveying information Working software is the primary measure of progress Continuous attention to tech. excellence & good design enhances agility Trust people who are motivated to do their job Maintain a sustainable pace Business people and developers must work together Simplicity is essential - Art of maximizing amt. of work not done Best Arch., Requirements, and Designs are emergent Reflect and adjust at regular intervals Agile – Project Focus
  • 8. © 2017 beLithe LLC 8 Strategy Program Lean Agile Lean + Agile Do the right project! Do the right project right!
  • 9. © 2017 beLithe LLC 9 Our goal for Agile and Lean Program Management is to increase collaboration across product and technology for initiatives that cross multiple teams while reducing process waste using an iterative empirical approach.
  • 10. 1010 What Is Our Problem? © 2017 beLithe LLC 10
  • 11. © 2017 beLithe LLC 11 Project Stats Successful Challenged Failed 29% 52% 19% The Standish Group defines project success as on time, on budget, and with all planned features. They do not report how many projects are in their database but say that the results are from projects conducted from 2002 through 2015.
  • 12. © 2017 beLithe LLC 12 People are already doing their best; the problems are with the system. W. Edwards Deming
  • 13. © 2017 beLithe LLC 13 Communication is hard….. ...but not with only 3 communication paths. 3 = 3 * (3-1) / 2 To calculate lines of communication use the following formula: #P = N * (N-1) /2
  • 14. © 2017 beLithe LLC 14 Communication is hard….. ..getting more complicated by adding two more teammates triples the communication paths. 10 = 5 * (5-1) / 2 To calculate lines of communication use the following formula: #P = N * (N-1) /2
  • 15. © 2017 beLithe LLC 15 Communication is hard….. ..getting more complicated by adding two more teammates triples the communication paths. 36 = 9 * (9-1) / 2 To calculate lines of communication use the following formula: #P = N * (N-1) /2
  • 16. © 2017 beLithe LLC 16 The PMO Struggle - Scale
  • 17. 17 Organizations which design systems are constrained to produce designs which are copies of the communication structures of these organizations. - Mel Conway, Conway’s Law © 2017 beLithe LLC
  • 18. 1818 How do we SCALE? © 2017 beLithe LLC
  • 19. © 2017 beLithe LLC 19 Scrum Team Process
  • 20. © 2017 beLithe LLC 20 Scrum of Scrums
  • 21. © 2017 beLithe LLC 21 Scrum of Scrums
  • 22. © 2017 beLithe LLC 22 Scaled Agile Framework Scrum of Scrums Internally Created Methods Agile Portfolio Management Lean Management Large-Scale Scrum Disciplined Agile Delivery Recipes for Agile Goverance in the Enterprise Nexus Leading Scaling Methods and Approaches Version One’s State of Agile 2015 Survey
  • 23. © 2017 beLithe LLC 23 Scaling Frameworks
  • 24. © 2017 beLithe LLC 24 Scaling = Effective Communication Across Projects Leadership Team (Steering Cmte.) Feature Teams (Scrum or Dev Teams) Product Value Team Core (Operational) Team
  • 25. © 2017 beLithe LLC 25 Key Attributes of Agile/Lean Program Management • Prioritize the work, solidifying and focusing teams. • Funnel projects and work items to teams to balance allocation. • Limit Work in Process. • Be deliberate • Design Patterns • Program Management Decision Matrix • Continuously Plan • Develop communication and saturation diagrams • Reduce the number of roles in the organization. • N*(N-1)/2 • Meeting attendance doesn’t mean communication. • Create release plans • Program Leadership Team • Program Operational Team • Shared Release/Team Review • Align team sprint cycles • Integrate often • Program Retrospectives FOCUS COMMUNICATION TRANSPARENCY
  • 26. There’s No Silver Bullet 26© 2017 beLithe LLC
  • 27. 2727 What Next? © 2017 beLithe LLC
  • 28. © 2017 beLithe LLC 28 Steps to Scale via Program Management • Is the date already established? • Is the scope already established? • Do we have experience with the technology? • How many teams are involved? (3+) Consider the Context #01
  • 29. © 2017 beLithe LLC 29 Start Your Program Right #02 Ask your core team to develop: • Program Charter (establish strategy) • Program Vision • Release Criteria (Definition of Done) • Program Risks and Issues Steps to Scale via Program Management
  • 30. © 2017 beLithe LLC 30 Steps to Scale via Program Management • Adopt Plan-Do-Check-Act • Organize Product Teams • Estimate, Measure, CheckCreate Delivery Environment #03
  • 31. © 2017 beLithe LLC 31 Get Visible #04 Inform and Track Progress • Big Visible Charts • Program Roadmap • Release Burndowns/Burnups • Team Burndowns • Combined Program Reviews Steps to Scale via Program Management
  • 32. © 2017 beLithe LLC 32 Steps to Scale via Program Management • Facilitator • Agile Training • Servant Leadership • Not the driving force • Encourages Accountability • Removes impediments • Identifies Dependencies, Risks and Issues • Coordinates Schedule Upscale Program Manager #05
  • 33. © 2017 beLithe LLC 33 Final Thought #06 Steps to Scale via Program Management Encourage • Collaboration • Autonomy • Exploration “Instead of scaling the process, scale everyone’s collaboration.” - Johanna Rothman
  • 34. The End? © 2017 beLithe LLC
  • 35. © 2017 beLithe LLC 35 DOACT CHECK PLAN PDCA William Edwards Deming “Cease dependence on mass inspection to achieve quality. Improve the process and build quality into the product in the first place”
  • 36. © 2017 beLithe LLC 36 AGILE and LEAN Program Management Johanna Rothman “Instead of scaling the process, scale everyone’s collaboration.”
  • 37. © 2017 beLithe LLC 37 Start Your Program Right Consider the Context Create a Delivery Environment Get Visible Upscale Program Manager Scale Collaboration
  • 38. © 2017 beLithe LLC 38 Get in Touch Chris Daily @Chris_Daily cdaily@beLithe.com m: (317) 979-8630 Tana Linback @CoachLinback tlinback@beLithe.com m: (317) 385-6994 www.beLithe.com Reference
  • 39. © 2017 beLithe LLC 39 H A N KT Y O U