Agile distributed teams option or oxymoron agile2018
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The document discusses the challenges and strategies for successful collaboration within distributed agile teams, emphasizing principles such as transparency, continuous improvement, and pervasive communication. It outlines the importance of establishing acceptable hours of overlap for team collaboration and suggests various practices to enhance team dynamics and resilience. Additionally, it highlights the need for teams to create their own project rhythms and default to collaboration to achieve effective outcomes.
Agile distributed teams option or oxymoron agile2018
- 1. DISTRIBUTED AGILE TEAMS: OXYMORON OR OPTION? MARK KILBY - AGILE 2018
- 3. My distributed (agile) background … 2001 2003 2008 2012 2013 2014 for hire consultingacrossindustries volunteer
- 4. 79%
- 5. What about you? Go to http://sli.do #DA18
- 6. Measuring up to agile Satisfy the Customer Welcome Change Deliver Frequently Collaborate Daily Support & Trust Motivated Teams Promote Face-to-Face Conversations Measured by Working Software Promote Sustainable Pace Promote Technical Excellence Maximize Through Simplicity Have Self-Organized Teams Reflect & Adjust Regularly ✓ ? Adapted from http://agilemanifesto.org ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ?
- 7. Right Stuff?
- 10. Patterns more info at http://remotelyagile.info / @mkilby Satellite one or a few remote from team Nebula whole team dispersed Clusters team in a few locations
- 11. What kind of distributed teams have you worked in? more info at http://remotelyagile.info / @mkilby Satellite one or a few remote from team Clusters team in a few locations Nebula whole team dispersed Go to http://sli.do #DA18
- 12. IF PEOPLE CANNOT COLLOCATE OR THEY CHOOSE TO WORK REMOTE…
- 13. HOW DO WE HELP PEOPLE BE SUCCESSFUL ON DISTRIBUTED TEAMS?
- 14. What’s your burning question? Go to http://sli.do #DA18
- 15. PRINCIPLES OVER PRACTICES & TOOLS
- 18. Principle: Establish Acceptable Hours of Overlap © 2018 Mark Kilby and Johanna Rothman We get tangled up on time zones but is that really the problem?
- 19. Distributed Collaboration Limits? © 2018 Mark Kilby and Johanna Rothman Based on work preference (not time zones)
- 20. How do we find overlap?
- 21. © 2018 Mark Kilby and Johanna Rothman Cockburn’s limit 45 ft / 13.75 m (length of US school bus) Allan’s limit 90 ft / 30 m (distance between Baseball bases) Distributed Collaboration Limits?
- 22. © 2018 Mark Kilby and Johanna Rothman Cockburn’s limit 45 ft / 13.75 m (length of US school bus) Allan’s limit 90 ft / 30 m (distance between Baseball bases) Distributed Collaboration Limits? Implication: Team members in the same building can be distributed
- 23. © 2018 Mark Kilby and Johanna Rothman Cockburn’s limit 45 ft / 13.75 m (length of US school bus) Allan’s limit 90 ft / 30 m (distance between Baseball bases) Distributed Collaboration Limits? May or may not be based on work preference
- 24. Does the team have a CHOICE?
- 25. How Many Acceptable Hours of Overlap? © 2018 Mark Kilby and Johanna Rothman Put an “X” where your team is now
- 26. Principle: Create Transparency at All Levels Keep team spaces as open as possible public appreciations ask questions in public © 2018 Mark Kilby and Johanna Rothman
- 28. What level of transparency can your organization support? © 2018 Mark Kilby and Johanna Rothman Put an “X” where your team is now
- 29. Principle: Create Culture of Continuous Improvement Change leaders should model improvement first Then focus on the team Works with rhythm Key idea: EXPERIMENT! © 2018 Mark Kilby and Johanna Rothman
- 30. Principle: Create Culture of Continuous Improvement © 2018 Mark Kilby and Johanna Rothman Examples: Personal - Improvement Days / Mentoring Team - Retrospectives/ Training Org - Lean Coffee / Meetups (in person)
- 32. (Can the org) Create a Culture of Continuous Improvement? © 2018 Mark Kilby and Johanna Rothman Put an “X” where your team is now
- 33. Principle: Practice Pervasive Communication © 2018 Mark Kilby and Johanna Rothman “To move, to breathe, to fly, to float, To gain all while you give, To roam the roads of lands remote, To travel is to live.” ― Hans Christian Andersen Critical idea or message
- 34. Principle: Practice Pervasive Communication © 2018 Mark Kilby and Johanna Rothman Announcement in meeting Q&A in chat backchannel Reminders in email Details in wiki “To move, to breathe, to fly, to float, To gain all while you give, To roam the roads of lands remote, To travel is to live.” ― Hans Christian Andersen
- 35. STORY
- 36. (Can your org) practice Pervasive Communication? © 2018 Mark Kilby and Johanna Rothman Put an “X” where your team is now
- 37. Shifts in how to coordinate & communicate Back Channel - always have all hailing frequencies open (chat); someone should always monitor Buddy System - each remote person has a “buddy” in the room to make sure they are connected to the team (paired communication) Co-Pilot – someone at another location that can help you coordinate the whole team (paired facilitation) more info at http://remotelyagile.info / @mkilby © 2018 Mark Kilby and Johanna Rothman
- 38. Shifts in how to coordinate & communicate Back Channel - always have all hailing frequencies open (chat); someone should always monitor Buddy System - each remote person has a “buddy” in the room to make sure they are connected to the team (paired communication) Co-Pilot – someone at another location that can help you coordinate the whole team (paired facilitation) more info at http://remotelyagile.info / @mkilby Satellite Clusters © 2018 Mark Kilby and Johanna Rothman Nebula Satellite Clusters Clusters
- 40. Principle: Assume Good Intent Satir Interaction Model © 2018 Mark Kilby and Johanna Rothman
- 41. Learning natural tendencies within a team EaseofAdoption Time to Introduce easy more difficult 1-2 hours week weeks or months DISC MBTI Strength Finder 2.0 Compass activity (DIY) © 2018 Mark Kilby and Johanna Rothman
- 43. Learning natural tendencies within a team EaseofAdoption Time to Introduce easy more difficult 1-2 hours week weeks or months DISC MBTI Strength Finder 2.0 Compass activity (DIY) Liftoffs (diy) Other benefits - shared vision, working agreements? © 2018 Mark Kilby and Johanna Rothman
- 44. (Can the team) Assume Good Intent? Put an “X” where your team is now © 2018 Mark Kilby and Johanna Rothman
- 45. Principle: Create a Project Rhythm Whether time-boxed (e.g., Scrum, XP) or in Flow (Kanban), all teams have a rhythm Encourage team to decide rhythm as they form Encourage the team to change rhythm when they are not “keeping a beat”. (e.g. retrospect) © 2018 Mark Kilby and Johanna Rothman
- 46. STORY
- 47. (Can the team) Create a Project Rhythm? © 2018 Mark Kilby and Johanna Rothman Put an “X” where your team is now
- 48. Principle: Create Resilience Can we… quickly adjust to meet a goal? adjust to hardship? provide an “adaptive environment”? e.g., how much can team control their workspace? © 2018 Mark Kilby and Johanna Rothman
- 49. Checking Resilience Example - Communication Can anyone on the team start a new communication channel at any time? Will anyone on the team initiate communications? Is there psychological safety? Example - Facilitation Can anyone on the team facilitate any meeting? (backlog refinement, planning, standup, review, retrospective) © 2018 Mark Kilby and Johanna Rothman
- 50. Promoting Resilience through Holistic Culture © 2018 Mark Kilby and Johanna Rothman
- 51. Promoting Resilience © 2018 Mark Kilby and Johanna Rothman
- 52. (Can the team) Create Resilience with Holistic Culture? © 2018 Mark Kilby and Johanna Rothman Put an “X” where your team is now
- 53. Deep Focus can be important, but … Collaboration can help you explore problems and solutions faster Principle: Default to Collaboration © 2018 Mark Kilby and Johanna Rothman
- 54. STORY
- 55. (Can the team) Default to Collaboration? © 2018 Mark Kilby and Johanna Rothman Put an “X” where your team is now
- 56. On worksheet, now place O where you want to be …
- 57. How to reach O? Principle Small Step Practices Giant Leap Practices Acceptable Hours of Overlap Select team members in nearby time zones Allow team to choose core hours and meeting times Transparency at All Levels Public appreciations; Encourages questions in public Open team channels to organization Culture of Continuous Improvement Retrospectives; lean coffee Q&A (across org) Mentoring; Improvement Days or Hackathons; Meetups Pervasive Communication Backchannel, Buddy System, Copilots Multi-channel communications (some automated) Assume Good Intent Learn team member tendencies (e.g. Compass activity) Continual coaching on listening skills, default to high bandwidth communications in conflict Project Rhythms Time-boxed synchronous activities if >6 hours overlap; varied cadence for flow-based Allow team to set and adjust all cadences via retrospective Resilience Through Holistic Culture Establish psychological safety; model “asking for help”; share some personal context Set rituals (1-1s, retro) where team members share interests and goals Default to Collaboration Encourage daily check-ins beyond a stand-up Support pairing and mobbing activities
- 58. Some distributed teams can look odd
- 59. or they have shiny new tools
- 60. Focus on principles to get your distributed team on the right course
- 61. Thanks! Questions? more info at http://markkilby.com Twitter: @mkilby http://www.linkedin.com/in/mkilby Watch for updates to my book on building distributed agile teams at https://leanpub.com/ geographicallydistributedagileteams and via my website markkilby.com
- 62. References (in order of mention) - http://agilemanifesto.org - DISC vs MBTI assessments. https://coachfederation.org/blog/index.php/8211/ - Strengthfinder 2.0 - https://www.gallupstrengthscenter.com/ - Compass exercise adapted for online teams from “A Simple Exercise to Strengthen Emotional Intelligence in Teams” KQED Mindshift https:// ww2.kqed.org/mindshift/2015/06/22/a-simple-exercise-to-strengthen-emotional- intelligence-in-teams/ - Play Prelude for forming virtual teams http://www.playprelude.com/ - Liftoff: Start and Sustain Successful Agile Teams, 2nd ed. https://pragprog.com/ book/liftoff/liftoff-second-edition - All remaining material (c) 2018 Mark Kilby and Johanna Rothman - for more information see http://markkilby.com and https://www.jrothman.com/
- 63. Photo credits (in order of appearance) - starry sky (title slide). Mitchell Hollander on unsplash.com - http://agilemanifesto.org - https://pxhere.com/en/photo/287010 - 1961 photo of Yuri Gagarin in space. CC Public Domain - https://commons.wikimedia.org/wiki/ File:ISS-47_Tim_Kopra_on_a_Laptop_in_the_Zvezda_Service_Mod ule.jpg - Public Domain - https://www.nasa.gov/sites/default/files/styles/full_width_feature/ public/iss036e006695.jpg - Public Domain - Satellite.https://commons.wikimedia.org/wiki/File:Navstar-2F.jpg - Public Domain. - Crab Nebula.https://en.wikipedia.org/wiki/Nebula#/media/ File:Crab_Nebula.jpg - Public Domain. - The Pleiades, an open star cluster. Public Domain. https:// en.wikipedia.org/wiki/Lists_of_astronomical_objects#/media/ File:Pleiades_large.jpg - https://commons.wikimedia.org/wiki/File:Hohmann_transfer_orbit.png - under the Creative Commons license. - Space station concept - https://www.nasa.gov/sites/default/ files/arc-15570-1_160554main_jsc2006e43519_high.jpg - Public Domain - https://commons.wikimedia.org/wiki/ File:World_Time_Zones_Map.png, Public Domain - NASA astronaut Randy Bresnik prepares to enter The Boeing Company's CST-100 spacecraft. https://www.nasa.gov/ content/boarding-cst-100 Public domain. - Astronaut Serena Auñón-Chancellor examines her eye with a Fundoscope aboard ISS. https://www.nasa.gov/image- feature/astronaut-serena-au-n-chancellor-examines-her-eye- with-a-fundoscope Public domain. - Space Shuttle Discovery Landing. https://www.nasa.gov/ images/content/587251main_2011-2082.jpg Public domain - https://dribbble.com/shots/3167286-Users-Icon-Free-PSD - Globe Photo by Juliana Kozoski on Unsplash
- 64. Photo credits, Extras (in order of appearance) - Uhura / Star Trek https://www.flickr.com/photos/x-ray_delta_one/ 12263923206 (CC BY-NC-SA 2.0) - Buddy System for -6 PLSS, Apollo 14 press kit. https://www.hq.nasa.gov/alsj/ a14/a14pk_buddy_system_en.jpg - Public Domain. - Gemini astronauts. https://www.nasa.gov/sites/default/files/images/ 258507main_s66-44601_full.jpg - Public Domain. - https://pixabay.com/en/puzzle-team-businessmen-cooperation-2651912/ CC0 - PlayPrelude.com logo. Used with permission. - overhead view of orbital positions of the planets in systems with multiple transiting planets discovered by NASA's Kepler mission. https:// www.nasa.gov/mission_pages/kepler/multimedia/images/kepler-multi- systems_jan_2012.html Public domain. - Neutral Buoyancy Simulator, Solar Max Testing 1983. NASA. https://flic.kr/p/ Ge2uen Public domain. - NASA Apollo 11 moon landing. https://www.nasa.gov/centers/marshall/ moonmars/apollo40/apollo11_aldrin.html Public domain - SpaceX CRS-8 first stage landing - https://www.flickr.com/photos/spacex/ 25788014884/ - Public Domain. - SpaceX JCSAT-14 Launch - https://www.flickr.com/photos/spacex/ 26751237322/ - Public Domain. Other images © 2018 Mark Kilby and Johanna Rothman
- 65. EXTRAS
- 66. Collocated Team © 2018 Mark Kilby and Johanna Rothman Team Affiliation Communication within 30m and synchronous 6+ hours
- 67. Types of Distributed Teams © 2018 Mark Kilby and Johanna Rothman Team Affiliation Communication within 30m and synchronous 6+ hours Communication beyond 30m and synchronous 4-6 hours Nebula Clusters Satellite