Agile, Human-Centered Design and Innovation

This document discusses agile innovation and human-centered design. It provides an overview of key concepts and activities that can be included in an innovation framework, such as personas, journey maps, user research, and the Lean UX Canvas. The document emphasizes that innovation requires an iterative approach and dynamic collaboration. It also notes that design thinking can be integrated into an agile process to help build innovative solutions through learning and refinement at each step. Finally, the conclusion encourages combining intrapreneurial skills with innovation strategies to continuously transform through a customer-focused approach.