SlideShare a Scribd company logo
Chennai

Agile == Jugaad?
Introduction
• Fakhruddin J Bandukwala (FJB)
– Certified Scrum Master, CISA, CA
– IT Architecture Design & Development @ TCL
– Blogger – http://fjb-mgmt-class.blogspot.com
– @fjbanduk

Chennai
Tata Communications Ltd
• VSNL was formed in 1986
• Launched internet for public access
in India on 15th Aug 1995
• First Indian PSU to be listed on NYSE
in 2000
• Part of the $100bn Tata group since
2002
• VSNL International launched in 2004
• Acquires Tyco and Teleglobe in 200506
• Becomes world’s largest provider of
submarine cable bandwidth
• Re-branded as Tata Communications
in 2008
• Offices in 80 cities in 40 countries

Chennai
Acknowledgement

Chennai
The Great Indian Jugaad

Chennai
Do not try this at home

Chennai
Global Jugaad

Jugaad

Chennai
Jugaad Principles

Chennai

Opportunity
in adversity

Do more
with less

Passion

Inclusive

Flexibility

Based on principles described in the book - Jugaad Innovation
Chennai

Challenges to Agile and Jugaad
Interlock with Agile
Jugaad
Necessity
Frugal means
Unpredictable situation
Multiple iterations
Trial and error
Empirical
Improvisation
Flexible thinking
Innovative
Quick reaction
Subject Matter knowledge
Empowerment
Courage
Adaptability

Chennai

Agile
Deliver Value
Customer satisfaction
Changing requirements
Early and continuous delivery
Working software
Collaboration between users
and developers
Motivated individuals
F2F interactions
Sustainable
Technical excellence
Simplicity
Self organizing teams
Adaptability
Jugaad Time
• Build a telecommunication tower
• At least 1 meter tall
• Using the following raw material
– Straw
– Tape
– Marshmallow

Chennai
How did you Jugaad?

Planning?
Process?
Skills?
Trial & Error?
Load test?

More Related Content

PPTX
Evangelizing Agile in Large Organizations
PDF
Agile @ Scale
PDF
Lean Agile Transformation - The Moonpig Story (so far)
PPTX
The smooth road to agile transformation
PDF
Building products that are cheap,fast and good by Anand Murthy Raj
PPTX
Introduction to Agile & Agile MindSet
PDF
Happy and Productive Teams | Matti Klasson | Agile Greece Summit 2016
PPTX
Will Agile kill Project Management
Evangelizing Agile in Large Organizations
Agile @ Scale
Lean Agile Transformation - The Moonpig Story (so far)
The smooth road to agile transformation
Building products that are cheap,fast and good by Anand Murthy Raj
Introduction to Agile & Agile MindSet
Happy and Productive Teams | Matti Klasson | Agile Greece Summit 2016
Will Agile kill Project Management

What's hot (20)

PDF
Ahmed Sidky (Keynote)
PPT
Introduction to agile presentation @AgileAdria 2013
PDF
Ahmet Akdağ, ACM - Management in Agile | Agile Greece Summit 2015
PPTX
Agile Mumbai 2020 Conference | Drive Business agility by building a responsiv...
PDF
How Spotify Helps Their Engineers Grow - Chris Angove
PDF
Lee Thomas & Nick Cahill (Fraedom)
PPTX
Adventures in agile curriculum design
PDF
Modern Agile and Product Culture
PDF
Agile consortium nl annual congress 2016 ing the dynamics of agile leadersh...
PDF
Agile Network India | Career Development: Instant Noodles or Gardening | Mano...
PDF
Organic Change - Beyond Scaling Frameworks
PDF
Empowering Engineering Talent - an update from Spotify
PPTX
Modern Agile Management and Leadership
PPTX
Territory Beyond Agile – Optimised Business Outcomes - Paul Eames - AgileNZ 2017
PDF
Support self-organization
PPTX
Building an agile culture
PDF
Ahmed Sidky (ICAgile)
PPTX
Corporate Agility
PPTX
Learn Spotify (an Agile Framework)
PDF
The enterprise architect’s role in business innovation
Ahmed Sidky (Keynote)
Introduction to agile presentation @AgileAdria 2013
Ahmet Akdağ, ACM - Management in Agile | Agile Greece Summit 2015
Agile Mumbai 2020 Conference | Drive Business agility by building a responsiv...
How Spotify Helps Their Engineers Grow - Chris Angove
Lee Thomas & Nick Cahill (Fraedom)
Adventures in agile curriculum design
Modern Agile and Product Culture
Agile consortium nl annual congress 2016 ing the dynamics of agile leadersh...
Agile Network India | Career Development: Instant Noodles or Gardening | Mano...
Organic Change - Beyond Scaling Frameworks
Empowering Engineering Talent - an update from Spotify
Modern Agile Management and Leadership
Territory Beyond Agile – Optimised Business Outcomes - Paul Eames - AgileNZ 2017
Support self-organization
Building an agile culture
Ahmed Sidky (ICAgile)
Corporate Agility
Learn Spotify (an Agile Framework)
The enterprise architect’s role in business innovation
Ad

Recently uploaded (20)

PDF
20250805_A. Stotz All Weather Strategy - Performance review July 2025.pdf
PDF
SIMNET Inc – 2023’s Most Trusted IT Services & Solution Provider
PDF
DOC-20250806-WA0002._20250806_112011_0000.pdf
DOCX
unit 2 cost accounting- Tender and Quotation & Reconciliation Statement
PDF
BsN 7th Sem Course GridNNNNNNNN CCN.pdf
PPTX
Principles of Marketing, Industrial, Consumers,
PDF
MSPs in 10 Words - Created by US MSP Network
PDF
Ôn tập tiếng anh trong kinh doanh nâng cao
PPTX
job Avenue by vinith.pptxvnbvnvnvbnvbnbmnbmbh
PPT
340036916-American-Literature-Literary-Period-Overview.ppt
DOCX
Business Management - unit 1 and 2
PPTX
ICG2025_ICG 6th steering committee 30-8-24.pptx
PDF
Chapter 5_Foreign Exchange Market in .pdf
PDF
Types of control:Qualitative vs Quantitative
PDF
Business model innovation report 2022.pdf
PPTX
HR Introduction Slide (1).pptx on hr intro
PDF
Power and position in leadershipDOC-20250808-WA0011..pdf
PPTX
New Microsoft PowerPoint Presentation - Copy.pptx
PDF
Laughter Yoga Basic Learning Workshop Manual
PPTX
Dragon_Fruit_Cultivation_in Nepal ppt.pptx
20250805_A. Stotz All Weather Strategy - Performance review July 2025.pdf
SIMNET Inc – 2023’s Most Trusted IT Services & Solution Provider
DOC-20250806-WA0002._20250806_112011_0000.pdf
unit 2 cost accounting- Tender and Quotation & Reconciliation Statement
BsN 7th Sem Course GridNNNNNNNN CCN.pdf
Principles of Marketing, Industrial, Consumers,
MSPs in 10 Words - Created by US MSP Network
Ôn tập tiếng anh trong kinh doanh nâng cao
job Avenue by vinith.pptxvnbvnvnvbnvbnbmnbmbh
340036916-American-Literature-Literary-Period-Overview.ppt
Business Management - unit 1 and 2
ICG2025_ICG 6th steering committee 30-8-24.pptx
Chapter 5_Foreign Exchange Market in .pdf
Types of control:Qualitative vs Quantitative
Business model innovation report 2022.pdf
HR Introduction Slide (1).pptx on hr intro
Power and position in leadershipDOC-20250808-WA0011..pdf
New Microsoft PowerPoint Presentation - Copy.pptx
Laughter Yoga Basic Learning Workshop Manual
Dragon_Fruit_Cultivation_in Nepal ppt.pptx
Ad

Is Agile the same as Jugaad?

  • 2. Introduction • Fakhruddin J Bandukwala (FJB) – Certified Scrum Master, CISA, CA – IT Architecture Design & Development @ TCL – Blogger – http://fjb-mgmt-class.blogspot.com – @fjbanduk Chennai
  • 3. Tata Communications Ltd • VSNL was formed in 1986 • Launched internet for public access in India on 15th Aug 1995 • First Indian PSU to be listed on NYSE in 2000 • Part of the $100bn Tata group since 2002 • VSNL International launched in 2004 • Acquires Tyco and Teleglobe in 200506 • Becomes world’s largest provider of submarine cable bandwidth • Re-branded as Tata Communications in 2008 • Offices in 80 cities in 40 countries Chennai
  • 5. The Great Indian Jugaad Chennai
  • 6. Do not try this at home Chennai
  • 8. Jugaad Principles Chennai Opportunity in adversity Do more with less Passion Inclusive Flexibility Based on principles described in the book - Jugaad Innovation
  • 10. Interlock with Agile Jugaad Necessity Frugal means Unpredictable situation Multiple iterations Trial and error Empirical Improvisation Flexible thinking Innovative Quick reaction Subject Matter knowledge Empowerment Courage Adaptability Chennai Agile Deliver Value Customer satisfaction Changing requirements Early and continuous delivery Working software Collaboration between users and developers Motivated individuals F2F interactions Sustainable Technical excellence Simplicity Self organizing teams Adaptability
  • 11. Jugaad Time • Build a telecommunication tower • At least 1 meter tall • Using the following raw material – Straw – Tape – Marshmallow Chennai
  • 12. How did you Jugaad? Planning? Process? Skills? Trial & Error? Load test?

Editor's Notes

  • #2: Good Afternoon. Today we will be exploring the concept of jugaad in an agile environment. Let us understand what are the principles of Jugaad and how they align to the values and principles of Agile. I have 45 minutes with you and we will keep the last 20 minutes of this session for Jugaad games.I hope to have an interactive session with you so please feel free to comment or ask questions anytime during the presentation.
  • #3: PhotoNameIT Thought Leader & Agile evangelistBlogTwitter
  • #4: DOTShammiKapoor one of the 1st internet usersExciting journey of growth for the organizationMaking elephants danceGrowth leads to chaosScrum in a former govt enterprise means scrum can be done anywhere
  • #6: Jugaad has its roots in thinking out-of-the-box, implementing non-conventional solutions, following non-linear processes with a high level of disregard for impediments. Has Agile been around for longer than we think?Jugaad is a term applied to a creative or innovative idea providing a quick, alternative way of solving or fixing a problem. Jugaadliterally means an improvised arrangement or work-around, which has to be used because of lack of resources.The same term, Jugaad, is given to locally made motor vehicles, used mostly in small villages as a means of low-cost transportation in rural India. These vehicles are made by carpenters by fitting a diesel engine on a cart.Meen Body Vandi in TNa jugaad can be thought of more as a survival tactic; in contrast, a hack, especially nowadays, is seen an intellectual art form. Both concepts express a need to do what needs to be done, without regard to what is conventionally supposed to be not possible.Jugaadis increasingly accepted as a management technique[7] and is recognised all over the world as an acceptable form of frugal engineering at peak in India.[8] Companies in India are adopting Jugaad as a practise to reduce research and development costs.[9] Jugaad also applies to any kind of creative and out of the box thinking or life hacking which maximises resources for a company and its stakeholders.
  • #7: Unsafe practices in the name of JugaadNegative connotation of Jugaad – a hack or a cheat solution (missed call)
  • #8: Make doPoor man’s approach to innovating? Lack of R&D budgetsWestern developed countries have moved on after the industrial revolution to more process oriented innovation
  • #9: "There is sometimes a tendency for Western companies to over-engineer products - to make them perfect, account for all possible use cases, and make them last forever,“'Jugaad' is a Hindi word that describes an improvised or makeshift solution using scarce resources.It is always out-of-the-box, and it is typically very focused."Jugaad thinking helps us focus on the essence, the real requirements, and often leads to taking the mental leap that is required for a disruptive new design or product.“Unattainable goals in cost, delivery time, or function, and as we focus intensely on that goal, it forces us to come up with unconventional solutions,In a business context, jugaad is a "frugal, flexible, and inclusive approach to problem solving and innovation." the centrality of understanding consumer needs and then working back - even if that's as simple as deciding the price that people can afford. The consumer is front and center hereincreasing the empowerment of small teams at every level of the organization, consistent with bottom-up innovation. There has to be a certain element of craziness, uncertainty, and space for serendipitous learning. Too much process will kill that creative spark."Jugaad innovators strive to create products and services that score high on three attributes increasingly valued by customers: Affordability, quality, and sustainability
  • #10: Different delivery method or a different approach to InnovationMindset is the biggest problemInflexibility – This is how things have always happened. SoX requirement, auditors needComplacency – Nothing will happen; Chaltahai (ParvaIlle), RIM vs RIMSPlanning gives a false sense of securityRisk averse – what if? Fear of unknown? Agar jeetgaya to?Technical knowhow, hands on experience, workshop level innovation
  • #11: "Jugaadis a culture, an attitude, an outcome of circumstance,Jugaad – Innovation ; Agile – deliver quick and oftenSolve a problem vs deliver valuable solution to customerLack of resources vs Need for resources and support for Agile"Agile or lean are process frameworks, whereas jugaad is void of process,Jugaad, in contrast to Agile, is primarily externally or demand-side focused. It uses cost efficiency as a means to achieve a larger goal of delivering higher value to customers, (affordability)