The document discusses CallPlus' journey to adopting the Agile development methodology of Scrum. It describes their initial impressions of Agile and forming a Scrum development team. With executive approval, they attempted their first Scrum but needed professional help. After investing in training and coaching, they started having success with Scrum by completing 100% of their sprint goals. The document attributes their Scrum success to having an open mindset, willingness to learn from mistakes, support from business leaders, and engaged developers.
Related topics: