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Agile Portfolio Metrics
for your next enterprise roadtrip
Jason	Tice	
AsynchronyLabs	
World	Wide	Technology	
AgileDC	–	October	2015
A portfolio metaphor
What got us here ?
Portfolio Metrics
Effective but hard to understand
The power of metaphor
We already do this on agile teams
Let’s go on a road trip
Roadtrip Essentials
•  Have	we	brought	along	our	most	important	stuff?	
•  How	many	tanks	of	gas	do	we	need	to	make	it?	
•  Are	we	driving	safely	&	following	the	laws?	
•  Is	everyone	contribuJng	to	the	trip?	
•  Do	we	understand	why	we	are	slowing	down?	
•  How	oKen	do	we	check	that	we	are	on	course?	
•  Do	we	(as	drivers/planners)	like	the	journey?	
•  Do	our	passengers	like	the	desJnaJon?
Question:
Have we brought along our most important stuff?
Question:
Have we brought along our most important stuff?
Por$olio	Metric:	Rela/ve	Value	
•  What	-	Determine	the	relaJve	value	of	the	epics/projects	
in	your	porQolio	by	comparing	to	each	other	
–  Your	trunk	&	your	porQolio	do	not	have	infinite	capacity!	
•  Why	-	Direct	focus	to	epics/projects	with	the	greatest	
value	
•  Why	–	Limit	Work-In-Progress	-	Projects	that	only	
receive	a	10%	focus	never	get	done	
	
Techniques	recommended:	
•  Business	Value	Game	(visual	prioriJzaJon)	
•  Buy-A-Feature	(collaboraJve	prioriJzaJon)
Question:
How many tanks of gas do we need to make it?
Question:
How many tanks of gas do we need to make it?
Por$olio	Metric:	Planned	vs.	actual	investment	
•  What	–	An	informed	guess	on	the	Jme	needed	to	complete	
an	epic/project	made	by	informed	people	using	a	visual	
mockup	(or	prototype)	
–  Allows	for	simple	release	scheduling	
•  Why	–	Use	to	create	a	simple	schedule	to	remind	us	to	ask	“is	
it	good	enough,	we	had	planned	to	move	on”	
–  If	more	Jme	is	needed,	that’s	OK,	but	then	we	are	forced	to	adjust	the	
plan	-	#Learning	is	encouraged	
	
Techniques	recommended:	
•  Screen/App	mockups	/	wireframes	prior	to	development	
•  Epic/Feature	budgeJng	(fast	–	ask	#	of	weeks	to	build	that?)
Question:
Are we driving safely & following the laws?
Question:
Are we driving safely & following the laws?
Por$olio	Metric:	Percent	Complete	&	Accurate	
•  What	–	number	of	epics/projects	considered	both	done	&	correct	
–  Leadership	must	understand	“it’s	OK	to	not	be	perfect”	
•  Why	–	measure	compleJon	and	quality	in	a	combined	metric	
–  Encourages	good	pracJces	to	insJll	quality	including	wriJng	clear	
acceptance	criteria	&	definiJon	of	done	
–  Promotes	mastery	&	learning	–	makes	improvement	opportuniJes	
transparent	so	you	can	focus	on	them	
Techniques	recommended:	
•  OperaJons	Review	(using	actual	epic/project	data)	
•  Learning	wall	/	OSHA	signs	(#	of	days	without	an	incident)	
•  A3	worksheets	/	Cross-team	retrospecJves	/	post-mortems
Question:
Is everyone contributing to the trip?
Question:
Is everyone contributing to the trip?
Por$olio	Metric:	Whole	team	contribu/on	
•  What	–	how	many	people	contributed	to	each	epic/project?	
•  Why	–	encourage	shared	work	to	avoid	single	points	of	failure	–	
reduce	operaJonal	risk	
–  Make	epics/projects	that	are	only	supported	by	1	or	2	individuals	
transparent	to	enable	learning	&	sharing	
–  Allow/encourage	staff	members	to	learn	new	skills	to	promote	
engagement	–	engagement	=	happy	people	(HBR)	
Techniques	recommended:	
•  Names	/	pictures	on	work	items	(card	punching	/	tagging)	
•  Whole-team	demos	(everyone	able	to	demo	epic/project)	
•  Validated	learning	stats	reviewed	by	leadership	(are	we	
learning	conJnuously	as	a	team?)
Question:
Do we understand why we are slowing down?
Question:
Do we understand why we are slowing down?
Por$olio	Metric:	Blocker	Clustering	&	Cost	of	Delay	
•  What	–	what	types	of	incidents	are	causing	us	to	slow	down,	are	they	
acceptable,	how	will	they	impact	us	
•  Why	–	understand	common	source	of	delay,	provide	support	to	teams	
to	address,	and/or	leadership/investment	to	address	common	
avoidable	delays	
–  Enable	leadership	to	serve	teams	and	measure	the	impact	of	what	
leadership	does	
Techniques	recommended:	
•  Blocker	boards	(with	categories/taxonomy)	
•  OperaJons	Review	/	Scrum	of	Scrums	
•  NEW	–	MiJgaJon	Marketplace	(team	members	are	investors	using	a	
Buy-A-Feature	model)
Question:
How often do we check that we are on course?
Question:
How often do we check that we are on course?
Por$olio	Metric:	Release	Frequency	
•  What	–	how	frequently	do	you	get	“real	feedback”	on	your	soKware/project	
from	“real	users”	–	ideally	tracked	in	days,	or	number	of	daily	releases	
•  Why	–	encourage	more	frequent	feedback	by	linking	Jme/investment	to	
events	that	provide	genuine	feedback	
–  Reduce	risk	–	“we’ve	invested	$$$	since	our	last	release,	are	we	OK	wriJng	that	off?”	
–  Provides	addiJonal	benefit	of	team/customer	engagement	
–  Promotes	deployment	automaJon	to	free	up	investment	for	innovaJon	and	other	
value-add	projects	
Techniques	recommended:	
•  Team	user	feedback	review	sessions	
•  Post	number	of	days/hours	since	last	release	
•  Post	investment/burn	in	$$$	since	last	release
Question:
Do we like the journey & our passengers the
destination?
Question:
Do we like the journey & our passengers the
destination?
Por$olio	Metric:	Net	Promoter	Score	
•  What	–	two	measurements:	
–  Would	team	members	recommend	the	project	to	a	colleague?	
–  Would	users	recommend	the	epic/project	to	other	users?	
•  Why	–	receive	true	confirmaJon	we	are	building	the	“right”	
thing	and	it	is	being	built	in	a	“sustainable”	manner	
Techniques	recommended:	
•  Solicit	user	feedback	at	the	epic/project	level	
–  Rate	a	epic	within	an	app	(design	panern	w/feature	toggles)	
•  Transparent	team/project	assessment	
–  Project	/	team	reviews	(5-star)	–	team	happiness
Your Roadmap
•  Have	we	brought	along	our	most	important	stuff?	
–  Metric:	Rela/ve	value	of	epics/projects	
•  How	many	tanks	of	gas	do	we	need	to	make	it?	
–  Metric:	Planned	vs.	actual	investment	
•  Are	we	driving	safely	&	following	the	laws?	
–  Metric:	Percent	Complete	&	Accurate	
•  Is	everyone	contribuJng	to	the	trip?	
–  Metric:	Whole	team	contribu/on	
•  Do	we	understand	why	we	are	slowing	down?	
–  Metric:	Blocker	Clustering	&	Cost	of	Delay	
•  How	oKen	do	we	check	that	we	are	on	course?	
–  Metric:	Release	Frequency	
•  Do	we	like	the	journey	&	our	passengers	the	desJnaJon?	
–  Metric:	Net	Promoter	Score	(5-star)
Contact
Jason	Tice	
AsynchronyLabs	–	World	Wide	Technology	
LocaJon:	St.	Louis,	MO,	USA	
Email:	jason@theagilefactor.com	
Twiner:	@theagilefactor	
Podcast:	www.thisagilelife.com	
Web:	www.theagilefactor.com	
	
Thanks	for	anending	–	stay	in	touch	.	.	.

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AgileDC 2015 - Agile portfolio metrics roadtrip slides

  • 1. Agile Portfolio Metrics for your next enterprise roadtrip Jason Tice AsynchronyLabs World Wide Technology AgileDC – October 2015
  • 3. What got us here ?
  • 4. Portfolio Metrics Effective but hard to understand
  • 5. The power of metaphor
  • 6. We already do this on agile teams
  • 7. Let’s go on a road trip
  • 8. Roadtrip Essentials •  Have we brought along our most important stuff? •  How many tanks of gas do we need to make it? •  Are we driving safely & following the laws? •  Is everyone contribuJng to the trip? •  Do we understand why we are slowing down? •  How oKen do we check that we are on course? •  Do we (as drivers/planners) like the journey? •  Do our passengers like the desJnaJon?
  • 9. Question: Have we brought along our most important stuff?
  • 10. Question: Have we brought along our most important stuff? Por$olio Metric: Rela/ve Value •  What - Determine the relaJve value of the epics/projects in your porQolio by comparing to each other –  Your trunk & your porQolio do not have infinite capacity! •  Why - Direct focus to epics/projects with the greatest value •  Why – Limit Work-In-Progress - Projects that only receive a 10% focus never get done Techniques recommended: •  Business Value Game (visual prioriJzaJon) •  Buy-A-Feature (collaboraJve prioriJzaJon)
  • 11. Question: How many tanks of gas do we need to make it?
  • 12. Question: How many tanks of gas do we need to make it? Por$olio Metric: Planned vs. actual investment •  What – An informed guess on the Jme needed to complete an epic/project made by informed people using a visual mockup (or prototype) –  Allows for simple release scheduling •  Why – Use to create a simple schedule to remind us to ask “is it good enough, we had planned to move on” –  If more Jme is needed, that’s OK, but then we are forced to adjust the plan - #Learning is encouraged Techniques recommended: •  Screen/App mockups / wireframes prior to development •  Epic/Feature budgeJng (fast – ask # of weeks to build that?)
  • 13. Question: Are we driving safely & following the laws?
  • 14. Question: Are we driving safely & following the laws? Por$olio Metric: Percent Complete & Accurate •  What – number of epics/projects considered both done & correct –  Leadership must understand “it’s OK to not be perfect” •  Why – measure compleJon and quality in a combined metric –  Encourages good pracJces to insJll quality including wriJng clear acceptance criteria & definiJon of done –  Promotes mastery & learning – makes improvement opportuniJes transparent so you can focus on them Techniques recommended: •  OperaJons Review (using actual epic/project data) •  Learning wall / OSHA signs (# of days without an incident) •  A3 worksheets / Cross-team retrospecJves / post-mortems
  • 16. Question: Is everyone contributing to the trip? Por$olio Metric: Whole team contribu/on •  What – how many people contributed to each epic/project? •  Why – encourage shared work to avoid single points of failure – reduce operaJonal risk –  Make epics/projects that are only supported by 1 or 2 individuals transparent to enable learning & sharing –  Allow/encourage staff members to learn new skills to promote engagement – engagement = happy people (HBR) Techniques recommended: •  Names / pictures on work items (card punching / tagging) •  Whole-team demos (everyone able to demo epic/project) •  Validated learning stats reviewed by leadership (are we learning conJnuously as a team?)
  • 17. Question: Do we understand why we are slowing down?
  • 18. Question: Do we understand why we are slowing down? Por$olio Metric: Blocker Clustering & Cost of Delay •  What – what types of incidents are causing us to slow down, are they acceptable, how will they impact us •  Why – understand common source of delay, provide support to teams to address, and/or leadership/investment to address common avoidable delays –  Enable leadership to serve teams and measure the impact of what leadership does Techniques recommended: •  Blocker boards (with categories/taxonomy) •  OperaJons Review / Scrum of Scrums •  NEW – MiJgaJon Marketplace (team members are investors using a Buy-A-Feature model)
  • 19. Question: How often do we check that we are on course?
  • 20. Question: How often do we check that we are on course? Por$olio Metric: Release Frequency •  What – how frequently do you get “real feedback” on your soKware/project from “real users” – ideally tracked in days, or number of daily releases •  Why – encourage more frequent feedback by linking Jme/investment to events that provide genuine feedback –  Reduce risk – “we’ve invested $$$ since our last release, are we OK wriJng that off?” –  Provides addiJonal benefit of team/customer engagement –  Promotes deployment automaJon to free up investment for innovaJon and other value-add projects Techniques recommended: •  Team user feedback review sessions •  Post number of days/hours since last release •  Post investment/burn in $$$ since last release
  • 21. Question: Do we like the journey & our passengers the destination?
  • 22. Question: Do we like the journey & our passengers the destination? Por$olio Metric: Net Promoter Score •  What – two measurements: –  Would team members recommend the project to a colleague? –  Would users recommend the epic/project to other users? •  Why – receive true confirmaJon we are building the “right” thing and it is being built in a “sustainable” manner Techniques recommended: •  Solicit user feedback at the epic/project level –  Rate a epic within an app (design panern w/feature toggles) •  Transparent team/project assessment –  Project / team reviews (5-star) – team happiness
  • 23. Your Roadmap •  Have we brought along our most important stuff? –  Metric: Rela/ve value of epics/projects •  How many tanks of gas do we need to make it? –  Metric: Planned vs. actual investment •  Are we driving safely & following the laws? –  Metric: Percent Complete & Accurate •  Is everyone contribuJng to the trip? –  Metric: Whole team contribu/on •  Do we understand why we are slowing down? –  Metric: Blocker Clustering & Cost of Delay •  How oKen do we check that we are on course? –  Metric: Release Frequency •  Do we like the journey & our passengers the desJnaJon? –  Metric: Net Promoter Score (5-star)