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[AIESEC HCMC][IC] Knowledge Management Theory
- 2. What is the difference between data, information and knowledge?
- 3. Specific objective Data endowed Mix of contextual Data Knowledge Information facts, or with relevance and information, observations. purpose. experiences, rules and values – includes reflection, Requires unit of synthesis and analysis, needs context. Easily captured, consensus on easily structured, meaning, human easily transferred. Hard to capture mediation electronically, hard Compact, required, often to structure, hard quantifiable. garbled in to transfer, often transition. tacit, highly personal to the source. More human contribution required, more valuable
- 4. Knowing: ◦ How? ◦ What? ◦ Why?
- 5. Based on assembling information and eventually applying it. Requires: Being able to recognize, describe, and classify concepts an things. e.g. Being able to organize tasks into groups (e.g. EP servicing, Ra/Re/Ma, etc.)
- 6. Fully understood by actually experiencing the situation. Generated by the “knowing what” Gives context – understanding the sequence of events, or the ability to perform a set of actions. ◦ E.g. understanding rules, procedures, or routines (HOW to Ra/Re/Ma)
- 7. The causal knowledge of something occurs. Happens when there is a synthesis process of the “how” and “what”, through a reasoning process. Values and beliefs are a component of knowledge, and determine the interpretation of knowledge and organization.
- 8. Know Reasoning Why Informatio n Procedure Kno Know w How What Application Experience
- 9. Easy to gather – data, memorandum, records. Easy to gather on a digital medium, and share. ◦ E.g. Statistics on myaiesec.net
- 10. Tacit knowledge – the things you know, but you can’t explain. Often personal; context-specific, hard to formalize and communicate. Consists of experiences, beliefs and skills – often acquired through physical practice of a skill or activity. (e.g. Sports, promoting to raise.)
- 11. Knowing how to identify Procedures listed in a the key issues necessary manual to solve a problem. Books and articles Apply similar experiences News reports and from past situations. financial statements Estimating work Information left over requirement based on from past projects. intuition and requirement. Deciding on appropriate course of action. Tacit Explicit