Alaska Airlines DevOps Journey
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The document provides an overview of Alaska Airlines, highlighting its financials, including $5.6 billion in annual revenues, 32 million annual passengers, and a fleet of various aircraft. It emphasizes customer service principles like being proactive and employing digital technologies such as a digital bag tag. Overall, it portrays Alaska Airlines as a premier airline focused on enhancing the customer experience on the West Coast.
Alaska Airlines DevOps Journey
- 1. 1 Troy Kaser MD e-commerce Alaska Airlines
- 3. Alaska Airlines by the Numbers $5.6 Billion 32 Million 152 Boeing 52 Q400 15 regional jets 1,000 112 $1.3 Billion $1.5 Billion 7 Million 63 Airbus 200 24 $200 Million $7.1 Billion 39 Million 282 1,200 114* $1.5 Billion + = Annual Revenues Annual Passengers Aircraft Daily Departures Destinations Pre-Tax Profit *AS and VX have 112 current destinations that overlap.
- 4. The Premier Airline for People on the West Coast
- 6. Be Proactive
- 7. Begin with the end in mind
- 8. Put first things first
- 9. Digital Bag Tag Think win-win
- 10. Seek first to understand
- 12. Sharpen the saw Digital Bag Tag