Alignment slides
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This document discusses using a performance management system to help health departments maintain accreditation through the Public Health Accreditation Board (PHAB). It outlines three keys to an effective performance management system for reaccreditation: 1) Driving and capturing continuous improvement at every level, 2) Aggregating, engaging, and sharing data and learning across stakeholders, and 3) Linking various plans and assessments like the community health assessment, improvement plan, and department strategic plan. The document provides examples and explanations of how a performance management system can help health departments demonstrate accountability, continuous quality improvement, and advancing population health as required for PHAB reaccreditation.
Alignment slides
- 1. Creating Alignment to Streamline and Maintain PHAB Accreditation Presented By: Philip L. Lee President, Clear Impact
- 2. Creating Alignment to Streamline and Maintain PHAB Accreditation • The concepts presented in this webinar are equally applicable to both PHAB Accreditation and Reaccreditation • PHAB accreditation is a tool for supporting our ultimate goal to improve population health. • The definition of Alignment • Arrangement in a straight line or in appropriate relative positions; or • A position of agreement or alliance
- 3. PHAB Reaccreditation: A Shift in Focus ü … moves away from simply demonstrating that the health department has the required capacities and instead focuses on the use of those capacities, accountability, and continuous quality improvement. ü … designed to encourage accredited health departments to evolve, improve, and advance, thereby becoming increasingly effective at improving the health of the people they serve. - PHAB Guide to National Public Health Department Reaccreditation: Process and Requirements
- 4. PHAB Reaccreditation: Performance and Continuous Improvement ü A primary purpose of PHAB reaccreditation is to advance the health department’s performance and continuous improvement. ü Reaccreditation is meant to demonstrate accountability and continued progress. ü PHAB is placing value on health departments being learning organizations that continue to improve and advance. - PHAB Guide to National Public Health Department Reaccreditation: Process and Requirements
- 5. The Standards and Measures for reaccreditation were designed to: ü Advance the collective practice of public health ü Promote/emphasize: o Cross-health department communication (Tribal, state, local) o The role of the health department as a community health development organization and mobilizer of resources for a healthier population o The role of the health department as a leader in the evolving public health system - PHAB Guide to National Public Health Department Reaccreditation: Process and Requirements PHAB Reaccreditation: Health Department’s Role in Population Health
- 6. The Role of the Performance Management System in PHAB Reaccreditation Advancing Population Health Performance Management System Performance, Continuous Improvement, and Accountability Link: Community Health Assessment, Community Health Improvement Plan, Department Strategic Plan, Workforce Development Plan, Quality Improvement Plan, and the Performance Management System
- 7. Focused on Performance Management Program management is not performance management. Program Management • Implementation • Task Completion • Effort • How much did we do? Performance Management • Strategic • Data-driven • Impact • Is anyone better off?
- 8. Performance Management (1) Data/Trend Line (about impact) (2) Story Behind the Data (3) Strategy (to “turn the curve”) Performance Management for PHAB Reaccreditation
- 9. Collecting Data ü Collecting and aggregating data statewide ü Standardizing measures, data collection, and reporting The Role of the Health Department in Population Health: A Statewide Perspective
- 10. Mining Data ü Statewide perspective ü Analytic capacity ü State Health Assessment The Role of the Health Department in Population Health: A Statewide Perspective
- 11. Sharing ü Success stories/best practices ü Challenges ü Insights The Role of the Health Department in Population Health: A Statewide Perspective
- 12. The Role of the Health Department in Population Health: A Statewide Perspective Setting Priorities ü Statewide priorities ü State Health Improvement Plan
- 13. Leveraging Resources ü Economies of scale ü Focus ü Collaborations The Role of the Health Department in Population Health: A Statewide Perspective
- 14. Performance Management (1) Data/Trend Line (about impact) (2) Story Behind the Data (3) Strategy (to “turn the curve”) Setting Priorities Leveraging Resources A Statewide Perspective: Your Performance Management System Sharing Mining Data Collecting Data Collecting Data Sharing
- 15. Performance Management (1) Data/Trend Line (about impact) (2) Story Behind the Data (3) Strategy (to “turn the curve”) Department Performance Management, Continous Improvement, and Accountability Performance and Accountability
- 16. Performance Management (1) Data/Trend Line (about impact) (2) Story Behind the Data (3) Strategy (to “turn the curve”) Continuous Improvement Department Performance Management, Continous Improvement, and Accountability
- 17. Performance Management (1) Data/Trend Line (about impact) (2) Story Behind the Data (3) Strategy (to “turn the curve”) Continuous Improvement Department Performance Management, Continous Improvement, and Accountability
- 18. PHAB Reaccreditation Standards and Measures: Descriptive Narratives DESCRIPTIVE NARRATIVES • Opportunity for health department to describe and explain what they do • Reviewers will get the “bigger picture” to understand who the health department is, what they do, and how they do it • Rather than examples that they must piece together • Provide opportunity for health department self-reflection
- 19. Domain 9: “Describe the Health Department’s Performance Management System” ü How measures are developed or selected and the criteria used for their selection. ü The measures that are being tracked through the performance measurement system. ü How these measures link to the CHIP, strategic plan, workforce development plan, and quality improvement plan. ü The process and frequency of reviews to monitor implementation, analyze progress, revise plans, reallocate resources, and communicate results. ü How the progress or reporting of measures is shared with or available to all staff. ü How program and administrative areas of the health department contribute to the implementation of work plans to fulfill the health department’s responsibilities, accomplish its objectives, and contribute to the use of the performance management system. ü The process for the revision of measures. ü How the performance management system is used for decision-making and prioritizing based on the monitoring of measures. ü How the performance management system itself has matured in the past five years.
- 20. Performance Management (1) Data/Trend Line (about impact) (2) Story Behind the Data (3) Strategy (to “turn the curve”) Performance Management System for Reaccreditation ?
- 21. Performance Management System for Reaccreditation Three Keys: 1. Drives and captures continuous improvement at every level 2. Aggregates, engages, and shares across stakeholders ü Learning as well as data ü Statewide – across all local and Tribal health departments 3. Link: ü community health assessment, ü community health improvement plan, ü department strategic plan, ü workforce development plan, and ü quality improvement plan
- 22. 3 Keys for Reaccreditation #1: Continuous Improvement 3 4 2 1 5 Performance Management (1) Data/Trend Line (about impact) (2) Story Behind the Data (3) Strategy (to “turn the curve”) 3. Who are the partners who have a role to play in turning the curve? 3 4 2 5. What is our action plan to turn the curve? 2. What is the story behind the curve? 4. What works to turn the curve? 1 5 1. How are we doing? Turn the Curve?
- 23. 3 Keys for Reaccreditation #1:Continuous Improvement at Every Level 2012 2017 2023 % of Adults aged 20 and above with diagnosed diabetes Access to Quality Food Program Obesity Program Community Screening Program Diabetes Clinic Healthy Cooking Program S S S S S S
- 24. Access to Quality Food Program Obesity Program Community Screening Program Diabetes Clinic Healthy Cooking Program S S S S S S 2012 2017 2023 % of Adults aged 20 and above with diagnosed diabetes 3 Keys for Reaccreditation #1:Continuous Improvement at Every Level
- 25. 3 Keys for Reaccreditation #2: Aggregate, Engage, & Share Across Stakeholders Access to Quality Food Program Obesity Program Community Screening Program Diabetes Clinic Healthy Cooking Program S S S S S 2012 2017 2023 % of Adults aged 20 and above with diagnosed diabetes
- 26. Access to Quality Food Program Obesity Program Community Screening Program Diabetes Clinic Healthy Cooking Program S S S S S 2012 2017 2023 % of Adults aged 20 and above with diagnosed diabetes 3 Keys for Reaccreditation #2: Aggregate, Engage, & Share Across Stakeholders
- 27. Access to Quality Food Program Obesity Program Community Screening Program Diabetes Clinic Healthy Cooking Program S S S S S 2012 2017 2023 % of Adults aged 20 and above with diagnosed diabetes 3 Keys for Reaccreditation #2: Aggregate, Engage, & Share Across Stakeholders
- 28. 2012 2017 2023 % of Adults aged 20 and above statewide with diagnosed diabetes 3 Keys for Reaccreditation #3: Link State, Tribal, Community Health Assessments
- 29. 3 Keys for Reaccreditation #3: Link State, Tribal, Community Health Assessments Access to Quality Food Program Obesity Program Community Screening Program Diabetes Clinic Healthy Cooking Program Data and Story Behind the Curve 2012 2017 2023 % of Adults aged 20 and above with diagnosed diabetes
- 30. Access to Quality Food Program Obesity Program Community Screening Program Diabetes Clinic Healthy Cooking Program S S S S S S 2012 2017 2023 % of Adults aged 20 and above with diagnosed diabetes 3 Keys for Reaccreditation #3: Link State, Tribal, Community Health Improvement Plans
- 31. 2012 2017 2023 % of Adults aged 20 and above statewide with diagnosed diabetes 3 Keys for Reaccreditation #3: Link State, Tribal, Community Health Improvement Plans
- 32. 3 Keys for Reaccreditation Link: Strategic Plan, Workforce Development Plan, and Quality Improvement Plan In state, Tribal and community health improvement plans multiple partners contribute to improving population health. The department performs its roles, outlined in accordance with its strategic plan, workforce development plan, and quality improvement plan. Health Improvement Plan S Department Plans S S S Strategic Plan Workforce Development Quality Improvement
- 33. PHAB Reaccreditiation: A Learning Organization and Community 3 4 2 1 5 3. Who are the partners who have a role to play in turning the curve? 3 4 2 5. What is our action plan to turn the curve? 2. What is the story behind the curve? 4. What works to turn the curve? 1 5 1. How are we doing? Turn the Curve?
- 34. Performance Management Software for Improving Population Health
- 35. Key #1: Continuos Improvement Clear Impact Scorecard was specifically designed to facilitate continuous improvement, accountability, and performance management.
- 36. Key #2: Aggregate, Engage, Share Easily aggregate data by common factors: ü Measures in a common focus area ü Jurisdictions ü Programs & Agencies ü Theme or demographics View data and engage stakeholders at a high level, or drill down to get a more granular perspective of what is happening in a particular segment.
- 37. Key #3: Link ü Link, share, and aggregate data across jurisdictions ü Link stakeholder with a common framework for analysis and taking action (Turn the Curve Thinking)